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4 WAYS TO ENGAGE
MILLENNIALS
IN YOUR
NONPROFIT’S WORK.
WELCOME!
@BRADYJOSEPHSON
Strategic Director, Charity Express
Client Success Team Lead, Peer Giving Solutions
Empowering people to act on the human spirit of
charity.
#NPWEBINAR
THIS
IS
NOT
WHY WE
ARE
HERE.
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
NEITHER IS
THIS.
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
THIS
IS.
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
WHAT (ALL) DONORS
WANT.
Cygnus Donor Survey
1. Report of impact
2. How donations will
be used
3. Stories from
recipients
Millennial Impact Report
1. They feel inspired by
the nonprofit
2. Specific examples of
how their gift will make
an impact
3. Having their gift
matched
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
NEW SCHOOL
IS ACTUALLY
THE OLDEST OF
SCHOOLS.
Art director Alexis Persani. Photographer Leo Caillard.
4 WAYS TO ENGAGE MILLENNIALS
IN YOUR NONPROFIT’S WORK?
INSPIRE (tell stories)1
IMPACT (show it)2
INCENTIVIZE (in/tangible)3
INVOLVE (meaningfully)4
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
“THOSE WHO DO NOT
WANT TO IMITATE
ANYTHING, PRODUCE
NOTHING”
- SALVADOR DALI
Art director Alexis Persani. Photographer Leo Caillard.
INSPIRE (tell stories)
INSPIRATION DOESN’T COME AT
THE END OF THE JOURNEY.
Identify
Invite
Inform
Interest
Involve
Invest
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
INSPIRATION IS WHAT
STARTS THE JOURNEY.
Their Networks
Their Networks
INSPIRED
YOU ARE NOT THE HERO OF
THE STORY.
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
STORIES STICK. AND
STORIES SPREAD.
IMPACT (show it)
KEEP FUNDRAISING
STRAIGHTFORWARD.
Tell people a story about a problem their
money can help solve.
Tell them specifically how you will use
their money to help solve that problem.
Ask them for money.
Do what you said you would do.
Tell them what you did with their
money and a story about who they
helped.
GO BEYOND OUTPUTS.
Inputs
Outputs
Outcomes
Impact
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
Art director Alexis Persani. Photographer Leo Caillard.
PROGRAMS
VS.
FUNDRAISING
VS. ADMINISTRATION
MUST DIE.
INCENTIVIZE (in/tangible)
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
TANGIBLE INCENTIVES.
• Rewards
• Access
• Perks
• Matching
• Time sensitive
• Tax benefits
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
LET TANGIBLE
INCENTIVES ADD
TO THE GIVING
EXPERIENCE,
NOT BE THE
GIVING
EXPERIENCE.
Art director Alexis Persani. Photographer Leo Caillard.
INTANGIBLE INCENTIVES.
• Feelings
• Connections
• Status
• Significance
• Purpose
• Duty
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
Art director Alexis Persani. Photographer Leo Caillard.
ASK NOT WHAT
YOUR DONOR CAN
DO FOR YOU, BUT
ASK WHAT YOU
CAN DO FOR YOUR
DONOR.
INVOLVE (meaningfully)
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
“SELF EXPRESSION IS THE NEW
ENTERTAINMENT”
- ARRIANNA HUFFINGTON
Art director Alexis Persani. Photographer Leo Caillard.
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
ASK THEM TO GET
INVOLVED
SPECIFICALLY.
MAKE IT EASY TO
GET INVOLVED
GENERALLY.
Art director Alexis Persani. Photographer Leo Caillard.
4 WAYS TO ENGAGE MILLENNIALS
IN YOUR NONPROFIT’S WORK?
INSPIRE (tell stories)1
IMPACT (show it)2
INCENTIVIZE (in/tangible)3
INVOLVE (meaningfully)4
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
MILLENNIAL IMPACT
REPORT.
FREE TOOLKIT.
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
@BRADYJOSEPHSON
brady@charityexpress.com
Empowering people to act on the human spirit of
charity.
THANK YOU!
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
4 TRENDS AFFECTING
MILLENNIALS AND GIVING.
GIVING TOGETHER.1
GAMIFICATION.2
BENEVOLENT BUSINESS.3
TRACKING.4
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
GIVING TOGETHER.
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
GIVING TOGETHER.
GAMIFICATION.
@HUBSPOT // @BRADYJOSEPHSON // #NPWEBINAR
GAMIFICATION.
BENEVOLENT BUSINESS.
BENEVOLENT BUSINESS.
TRACKING.
TRACKING.

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4 Ways To Engage Millennials In Your Nonprofit's Work - HubSpot

Notas del editor

  1. Our companies, products and services are trying to be about where charity is heading and how we can help make it better.
  2. 84% want to give online = focus on website. Biggest pet peeve is out of date website, so keep it updated. 83% have smartphones so think mobile. Use visuals (video). Those things are great, needed and you should do them. But simply doing those things won’t make your nonprofit fundamentally more appealing and engaging for Millennials.
  3. Jeff Brooks article, cost associated with it, moving target,
  4. Which is why we are here. 80 million in US. $600 million now. $200B by 2017. 2020 $1.4T. Millennials as a “leading indicator” of generations.
  5. They want to trust in how their donation will be used and feel good about the impact it has.
  6. Where we are headed. Simple concepts. Difficult to execute. Examples to see how others are doing it.
  7. $100,000 in a couple days, $250k a few years later really around an unbelievably inspiring story. Donor continuum
  8. This used to be one of my favourite donor progression models. Once they were invested THEN we inspire. Well no longer!
  9. Third circle
  10. Want to know how to inspire your donors? Don’t make yourself the hero of the story. Kony2012.
  11. I
  12. Future story.
  13. Donor/Supporter story. What makes CW very unique.
  14. If inspiration is why people will give, then impact is what will make them keep giving.
  15. We raised $60,000. To buy beds and food for an outreach program for the homeless. We served 100 people. 25 were able to find jobs, provide their own income and get their own home within 12 months. Impact is almost always in the form of a story -
  16. We raised $60,000. To buy beds and food for an outreach program for the homeless. We served 100 people. 25 were able to find jobs, provide their own income and get their own home within 12 months. Impact is almost always in the form of a story -
  17. In our sector. It starts with our own structures and teams.
  18. Change Heroe’s starts where a lot of charities end (with a good thanks).
  19. 3rd reason why millennials give. 1 to 1 is best. LTV, careful about over doing it.
  20. Real matching. Chimp and automated matching.
  21. Something Millennials have disproportionate amounts of is social influence largely through web and social media. Involve them in that.
  22. Local events, trips, leadership opportunities, special giving opportunities.
  23. Simple concepts. Difficult to execute. Examples to see how others are doing it.
  24. 12,000 Millennials Born 1979 – 1997 Since 2009 All day, streaming conference Download at themillennialimpact.com
  25. Simple concepts. Difficult to execute. Examples to see how others are doing it.
  26. Blurred Lines.
  27. Blurred Lines.
  28. Budweiser is getting into the storytelling business. Starbucks has a Geo Certify program that lets you read about the coffee picker by scanning a QR code. If businesses start to offer the kind of “good feelings” that we should be AND they have an actual product or tangible benefit AND they have budgets and marketing dollars, we are toast.
  29. Budweiser is getting into the storytelling business. Starbucks has a Geo Certify program that lets you read about the coffee picker by scanning a QR code. If businesses start to offer the kind of “good feelings” that we should be AND they have an actual product or tangible benefit AND they have budgets and marketing dollars, we are toast.