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Alerts /How to use ‘em proper good
Joel Windels | marketing@brandwatch.com | Tel: +44 (0)1273 234 290 | @LinkYeah
March 2014
Slides /Can be boring
© 2013 Brandwatch | www.brandwatch.com 2
© 2013 Brandwatch | www.brandwatch.com 3
What is a lert?
Alerts /What they is
© 2013 Brandwatch | www.brandwatch.com 4
Alerts /What they is
© 2013 Brandwatch | www.brandwatch.com 5
Alerts /What they is
© 2013 Brandwatch | www.brandwatch.com 6
© 2013 Brandwatch | www.brandwatch.com 7
Real-time
Real-time Alerts /As it happens
© 2013 Brandwatch | www.brandwatch.com 8
© 2013 Brandwatch | www.brandwatch.com 9
Regular
Regular Alerts /The digest
© 2013 Brandwatch | www.brandwatch.com 10
© 2013 Brandwatch | www.brandwatch.com 11
Thresholds
Threshold Alerts /Auto-insights
© 2013 Brandwatch | www.brandwatch.com 12
Threshold Alerts /Auto-insights
© 2013 Brandwatch | www.brandwatch.com 13
Threshold Alerts /Auto-insights
© 2013 Brandwatch | www.brandwatch.com 14
© 2013 Brandwatch | www.brandwatch.com 15
Showing off
Alerts /The filter bit
© 2013 Brandwatch | www.brandwatch.com 16
Showing off /Filters, glorious filters
© 2013 Brandwatch | www.brandwatch.com 17
Showing off /Filters, glorious filters
© 2013 Brandwatch | www.brandwatch.com 18
Showing off /Filters, glorious filters
© 2013 Brandwatch | www.brandwatch.com 19
Showing off /Filters, glorious filters
© 2013 Brandwatch | www.brandwatch.com 20
Showing off /Filters, glorious filters
© 2013 Brandwatch | www.brandwatch.com 21
Showing off /Filters, glorious filters
© 2013 Brandwatch | www.brandwatch.com 22
Showing off /Filters, glorious filters
© 2013 Brandwatch | www.brandwatch.com 23
Showing off /Filters, glorious filters
© 2013 Brandwatch | www.brandwatch.com 24
1/ Select solely negative sentiment and limit page types to weed out
complaints on Twitter and Facebook for your online support team
2/ Use MozRank with page type filters to identify important news coverage
for your PR team
3/ Set different influence metric restrictions to only find influential mentions,
to help identify potential crises or discover new advocates
4/ Use categorisation to decipher discussion of a particular aspect of your
product (the screen, the engine etc) to isolate only the mentions you’re
interested in (like a product recall)
5/ Set a threshold alert for category within a sector-based query to discover
emerging trends (waiting for good launch moment)
Contact
25
Email /joel@brandwatch.com
Web /http://www.brandwatch.com
Twitter /@Brandwatch /@LinkYeah
Telephone /
UK: +44 (0)1273 234 290
US: +1 212 229 2240
Germany: +49 (0)711 912 441 59
Fax /
UK: +44 (0)1273 234 291
Document Limitation
The information given in this document has been checked for accuracy and completeness however Brandwatch
shall not be liable for any errors or omissions.
Brandwatch is a trading name of Runtime Collective Limited. Registered in England & Wales: 3898053
4th Floor, International House, Queens Road, Brighton, BN1 3XE, United Kingdom
© 2013 Brandwatch | www.brandwatch.com

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Alerts - How to use ‘em proper good

  • 1. Alerts /How to use ‘em proper good Joel Windels | marketing@brandwatch.com | Tel: +44 (0)1273 234 290 | @LinkYeah March 2014
  • 2. Slides /Can be boring © 2013 Brandwatch | www.brandwatch.com 2
  • 3. © 2013 Brandwatch | www.brandwatch.com 3 What is a lert?
  • 4. Alerts /What they is © 2013 Brandwatch | www.brandwatch.com 4
  • 5. Alerts /What they is © 2013 Brandwatch | www.brandwatch.com 5
  • 6. Alerts /What they is © 2013 Brandwatch | www.brandwatch.com 6
  • 7. © 2013 Brandwatch | www.brandwatch.com 7 Real-time
  • 8. Real-time Alerts /As it happens © 2013 Brandwatch | www.brandwatch.com 8
  • 9. © 2013 Brandwatch | www.brandwatch.com 9 Regular
  • 10. Regular Alerts /The digest © 2013 Brandwatch | www.brandwatch.com 10
  • 11. © 2013 Brandwatch | www.brandwatch.com 11 Thresholds
  • 12. Threshold Alerts /Auto-insights © 2013 Brandwatch | www.brandwatch.com 12
  • 13. Threshold Alerts /Auto-insights © 2013 Brandwatch | www.brandwatch.com 13
  • 14. Threshold Alerts /Auto-insights © 2013 Brandwatch | www.brandwatch.com 14
  • 15. © 2013 Brandwatch | www.brandwatch.com 15 Showing off
  • 16. Alerts /The filter bit © 2013 Brandwatch | www.brandwatch.com 16
  • 17. Showing off /Filters, glorious filters © 2013 Brandwatch | www.brandwatch.com 17
  • 18. Showing off /Filters, glorious filters © 2013 Brandwatch | www.brandwatch.com 18
  • 19. Showing off /Filters, glorious filters © 2013 Brandwatch | www.brandwatch.com 19
  • 20. Showing off /Filters, glorious filters © 2013 Brandwatch | www.brandwatch.com 20
  • 21. Showing off /Filters, glorious filters © 2013 Brandwatch | www.brandwatch.com 21
  • 22. Showing off /Filters, glorious filters © 2013 Brandwatch | www.brandwatch.com 22
  • 23. Showing off /Filters, glorious filters © 2013 Brandwatch | www.brandwatch.com 23
  • 24. Showing off /Filters, glorious filters © 2013 Brandwatch | www.brandwatch.com 24 1/ Select solely negative sentiment and limit page types to weed out complaints on Twitter and Facebook for your online support team 2/ Use MozRank with page type filters to identify important news coverage for your PR team 3/ Set different influence metric restrictions to only find influential mentions, to help identify potential crises or discover new advocates 4/ Use categorisation to decipher discussion of a particular aspect of your product (the screen, the engine etc) to isolate only the mentions you’re interested in (like a product recall) 5/ Set a threshold alert for category within a sector-based query to discover emerging trends (waiting for good launch moment)
  • 25. Contact 25 Email /joel@brandwatch.com Web /http://www.brandwatch.com Twitter /@Brandwatch /@LinkYeah Telephone / UK: +44 (0)1273 234 290 US: +1 212 229 2240 Germany: +49 (0)711 912 441 59 Fax / UK: +44 (0)1273 234 291 Document Limitation The information given in this document has been checked for accuracy and completeness however Brandwatch shall not be liable for any errors or omissions. Brandwatch is a trading name of Runtime Collective Limited. Registered in England & Wales: 3898053 4th Floor, International House, Queens Road, Brighton, BN1 3XE, United Kingdom © 2013 Brandwatch | www.brandwatch.com