The document provides tips for giving and receiving feedback effectively. It emphasizes that feedback is a gift that helps people learn and improve, and outlines strategies for providing feedback in a specific, constructive, and timely manner. Some key tips include planning what to say, focusing on observable behaviors, using "I" statements, and being sure to give feedback in a respectful way. Receiving feedback effectively requires listening carefully, asking questions, and taking time to process what was said. Overall, the document encourages embracing feedback as a way to grow and ensure alignment between individuals.
7. "If you have ideas and
information that will help
someone perform better,
it's hostile not to share
them.”
How to Give Good Feedback, By: Gina Imperato, Fast Company
9. Giving Feedback
Tips
Sources : Lisa Kohn, Chatswood Consulting Group
University of New South Wales, White Paper
Fast Company, Seth Godwin- “Give great feedback”
Fast Company, Gina Imperato“Give great feedback”
12. For example
Try: Your design on the Jackson Moonie
Project was on time. One thing that
might be worth considering is getting it
right first time. We revised your design a
a number of time due to errors
Instead of: You don’t get your design
right before you present to the client.
14. For example
Try: I know that sometimes we are
under pressure to meet time deadlines.
I’ve noticed that in these circumstances
the quality of the work is compromised.
Instead of: You should stop rushing your
work and making mistakes in the process
16. For example
Try: Yesterday, I felt your presentation to
the client needed more information on
the thought behind your design
Instead of: Last year you presented
really badly to the clients
