17. Blame Culture:
characteristics
• Any problem is due to someone’s mistake !
• Usually any change is considered as a threat
• People doing mistakes must be punished
• Use of fear
• Point that all problems occur because of
the person’s mistake only
• “Because of you,...”
25. Directive Management:
characteristic
• I tell you what I want you to do
• I explain “How” I want you to do it
• The person has few opportunity to think
or decide by himself
• Every move is controlled
30. Step II
I will be
Manager
I will be
the employee
I will be
the coach
I will be
the coach
31. Roles
I will be
Manager
My role will be, on a
given situation, I will
discuss with the
employee using a
management style
Manager
32. Roles
I will be
the employee
I will listen to the
Manager and pay
attention to what I
feel, what I think.
Which message did I
receive ?
Employee
33. Roles
Coach
2 coaches
Coach
We observe: word
used, body language,
what do we feel?
We are in charge of
the process: roles are
respected, instructions
of the exercise are
applied
We are time-keeper
34. Step III I choose a style I will
experiment
I choose a context, a
situation.
I can choose a context
from my personal
context, or I can pick
one from the context
list
Employee Manager
35. Step III:
example 1
I will experiment
giving this style:
directive management
The context will be:
I’m an expert of the IT
Platform and I will as a
Developer to do some
tasks on it.
(This context is from
my personal
experience)
Employee Manager
36. Step III:
example II
I will experiment
giving this style: Blame
Culture
I’ve no idea for the
context so I pick this
subject from the
subject list:
“A developer has
taken an initiative
resulting in a
production problem”
Employee Manager
37. Step IV: Let’s do
this during
5 minutes
Employee Manager
Hello, I wanted to
talk to you about
something...
Coach
Coach
Ha...?!
38. V: Debriefing
within the team
5 min
Employee
Manager
Coach
Coach
How do you feel ?
What do you think ?
What happened ?
What did you observe ?
Did you like to “give” this
style ?
Did you like to “receive” this
style ?
39. StepVI: Let do this again
but...
> Change the roles in the
team
> Experience a new style
Employee Manager
Coach Coach
46. Personal
Consideration
• Doing something especially and uniquely
for the person. Consider the person as sole
and unique
• According to the person’s interests
• According to the person’s motivations
• Give the person the opportunity to shine
54. Management by objectives
• I’m more interested in final results than in the
method. (What & Why > How)
• I explain the results I expect
• I define the framework where the action should
take place
• I identify resources (human, tools, finances,...)
• I explain both positive and negative consequences (if
the objective is reached or not)
• I explain the Timing
56. • I need an operational Scrum Team. By operational, I
mean they can work using Scrum on our Web
projects
• I want 50% of internal employees and 50% of external
consultants (because of budget reasons and to keep a
certain balance)
• You need to collaborate with Sylvie from HR.We
have to respect our shortlisted suppliers
• The team must be ready by 1st February 2013
• If you can achieve this, we will use Scrum in our
organization. If not, there’s a risk for Scrum to be
considered as non-adapted for us.
• You will be the Scrum Master