Creating a colaborative program governance

Alan Bueno, PMP, Prince2, ITIL
Alan Bueno, PMP, Prince2, ITILPMO - Delivering excellence through Portfolio, Programme and Project management
Creating a 
Colaborative 
Program 
Governance 
Ensuring success through governance and change 
management ... 
by Alan Bueno - PMP 
http://www.linkedin.com/in/alanbueno
Are you ...??? 
Project Manager Officer (PMO) 
Program/Project Manager 
Organizational Change Manager 
ICT Business Analyst 
Others? 
http://www.linkedin.com/in/alanbueno
Lets make an agreement 
Some decisions have already been made, and ... 
You have in your hands the Program business case; 
You know the program objective and projects/scope; 
You are in charge of the Program. 
http://www.linkedin.com/in/alanbueno
Nowadays, in organizational project management ... 
The Conflicts 
are inevitable. 
Combats 
are optional. 
http://www.linkedin.com/in/alanbueno
You gonna have many battles... 
Choose them carefully! 
http://www.linkedin.com/in/alanbueno
Communication 
is one of the biggest issues!!! 
http://www.linkedin.com/in/alanbueno
“Project managers 
spend the 
majority of their 
time 
communicating…” 
- PMBOK 5th Edition, page 287 
http://www.linkedin.com/in/alanbueno
People’s 
Restrictions... http://www.linkedin.com/in/alanbueno
The chalange to 
realize Program 
http://www.linkedin.com/in/alanbueno
What do I 
do? 
http://www.linkedin.com/in/alanbueno
Collaboration 
is everything 
http://www.linkedin.com/in/alanbueno
Recruitment Phase 
http://www.linkedin.com/in/alanbueno
Engage your team 
http://www.linkedin.com/in/alanbueno
Define a Program Structcure ... 
#Program Name# 
#Program 
Manager’s Name# 
Initiatives 
#Project Name1# 
#Project Manager’s 
Name 1# 
#Project Name 2# 
#Project Manager’s 
Name 2# 
#Project Name 3# 
#Project Manager’s 
Name 3# 
#Project Name 4# 
#Project Manager’s 
Name 4# 
#PMO# 
#Organizational 
Change Manager 
name# 
 #Initiative name 1# ; #Initiative responsible name 1# 
 #Initiative name 2# ; #Initiative responsible name 1# 
 #Initiative name 3# ; #Initiative responsible name 1# 
 #Initiative name n...# ; #Initiative responsible name 1# 
Sponsor: 
 #Sponsor’s Name# 
http://www.linkedin.com/in/alanbueno
... and a Program Governance 
Program Management Committee 
Project Technical Committee 
 Progress of project activities; 
 Alignment of deadlines and progress of project 
Executive Committee 
deliverables; 
 Risk Identification and assessment. 
 Costs, time and KPIs Forecast; 
 Program risk assessment; 
 Project and activities integration; 
 Organizational Change Management; 
 Program Forecast; 
 Strategic direction; 
 Results in the operation - KPIs; 
 Decision making; 
 Prioritization of resources. 
As each project plan 
Weekly 
Monthly 
http://www.linkedin.com/in/alanbueno
Program Governance roles 
Executive 
Committee 
Project Technical 
Committee 
Program 
Management 
Committee 
Executive Committee: Sponsor, Program Manager, PMO, Other cross 
functional managers and executives names. 
Focus on targeting strategy and integrated resource management. 
Responsible for validating plans and direct the implementation of the program to meet the strategy by 
making decisions as briefings on the Management Committee. 
http://www.linkedin.com/in/alanbueno
Program Governance roles 
Executive 
Committee 
Project Technical 
Committee 
Program 
Management 
Committee 
Program Management Committee: Program Manager, PMO, Project 
Managers, Initiative responsibles, Oranizational Change Manager. 
Focus on project management and integration between deliveries of the program 
Responsible for managing projects, prioritizing teams to meet delivery deadlines scope, identify 
risks and provide visibility of their projects to other members of the committee and other 
stakeholders of each project. 
http://www.linkedin.com/in/alanbueno
Program Governance roles 
Executive 
Committee 
Project Technical 
Committee 
Program 
Management 
Committee 
Project Technical Committee: Project Managers, Project Technical 
Leaders, Main Project technical resources, PMO. 
Focus on executing technical activities of each project. 
Responsible for performing and reporting the progress of the technical activities related to 
implementation of the project scope. 
http://www.linkedin.com/in/alanbueno
Map and classify your stakeholders 
http://www.linkedin.com/in/alanbueno
Map and classify your stakeholders 
Keep 
Satisfied 
Monitor 
(Minimun Effort) 
Manage 
Closely 
Keep 
Informed 
High 
Power 
Low 
Low Interest High 
http://www.linkedin.com/in/alanbueno
Make a communication plan 
http://www.linkedin.com/in/alanbueno
Identifies how you can measure the benefits 
on company’s operation 
Monitoring the evolution and Program results 
Communicate the achieviments 
Make corrections, in case the results are not satisfatory 
Monthly report to the program executive commitee and 
Organization Steering commiteee 
Objectives 
http://www.linkedin.com/in/alanbueno
People affected by the changes should be 
protagonists in the process 
8. Collect Feedback 
7. Activate and monitor 
6. Prepare for change 
5. Plan for change 
4. Perform actions of 
3.Structure change 
2. Define change 
solution proposal 
1. Understanding the 
change context 
involviment 
change 
Program & Project life cycle/ CHANGE 
Lessons learnt 
http://www.linkedin.com/in/alanbueno
It will ensure 
your program 
success 
Set-up program 
structure and 
governance 
Program 
Governance 
and 
Benefits 
Delivery 
Team Recruitment Program Closure 
Challenge Possible Solution 
Conflict 
Management 
Get the right team members and invest some time defining a good 
program governance structure to ensure you are not wasting your 
bullets. 
Communication 
issues – getting the 
people to listen 
Find the appropriate plan to manage your stakeholders & helps you to 
get listened. A right change management plan will probably help you out. 
Benefit delivery Manage properly your program benefits. Focus on measuring the ones 
that will improve your operations performance. 
http://www.linkedin.com/in/alanbueno
About Alan Bueno 
• Alan has dedicated the last 7 years for project 
management, leading projects costing a total over US$60M 
in roles as Program and Project Manager or PMO. In his 
portfolio, he’s been responsible for IT Infrastructure, 
governance, system development and business/process 
development/improvement programs and projects. 
• He was working recently for the biggest Cooperative 
financial institution in Latin America at the Enterprise PMO 
(Sicredi Bank). He also worked at the leading producer of 
long steel in the Americas with the role of Latin America IT 
PMO. 
• Moreover, he has his own Program Methodology based on 
best practices and his own experience by leading Programs. 
http://www.linkedin.com/in/alanbueno
linkedin.com/in/alanbueno 
bueno.alan@gmail.com 
bueno.alan 
fb.com/bueno.alan
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Creating a colaborative program governance

  • 1. Creating a Colaborative Program Governance Ensuring success through governance and change management ... by Alan Bueno - PMP http://www.linkedin.com/in/alanbueno
  • 2. Are you ...??? Project Manager Officer (PMO) Program/Project Manager Organizational Change Manager ICT Business Analyst Others? http://www.linkedin.com/in/alanbueno
  • 3. Lets make an agreement Some decisions have already been made, and ... You have in your hands the Program business case; You know the program objective and projects/scope; You are in charge of the Program. http://www.linkedin.com/in/alanbueno
  • 4. Nowadays, in organizational project management ... The Conflicts are inevitable. Combats are optional. http://www.linkedin.com/in/alanbueno
  • 5. You gonna have many battles... Choose them carefully! http://www.linkedin.com/in/alanbueno
  • 6. Communication is one of the biggest issues!!! http://www.linkedin.com/in/alanbueno
  • 7. “Project managers spend the majority of their time communicating…” - PMBOK 5th Edition, page 287 http://www.linkedin.com/in/alanbueno
  • 9. The chalange to realize Program http://www.linkedin.com/in/alanbueno
  • 10. What do I do? http://www.linkedin.com/in/alanbueno
  • 11. Collaboration is everything http://www.linkedin.com/in/alanbueno
  • 13. Engage your team http://www.linkedin.com/in/alanbueno
  • 14. Define a Program Structcure ... #Program Name# #Program Manager’s Name# Initiatives #Project Name1# #Project Manager’s Name 1# #Project Name 2# #Project Manager’s Name 2# #Project Name 3# #Project Manager’s Name 3# #Project Name 4# #Project Manager’s Name 4# #PMO# #Organizational Change Manager name#  #Initiative name 1# ; #Initiative responsible name 1#  #Initiative name 2# ; #Initiative responsible name 1#  #Initiative name 3# ; #Initiative responsible name 1#  #Initiative name n...# ; #Initiative responsible name 1# Sponsor:  #Sponsor’s Name# http://www.linkedin.com/in/alanbueno
  • 15. ... and a Program Governance Program Management Committee Project Technical Committee  Progress of project activities;  Alignment of deadlines and progress of project Executive Committee deliverables;  Risk Identification and assessment.  Costs, time and KPIs Forecast;  Program risk assessment;  Project and activities integration;  Organizational Change Management;  Program Forecast;  Strategic direction;  Results in the operation - KPIs;  Decision making;  Prioritization of resources. As each project plan Weekly Monthly http://www.linkedin.com/in/alanbueno
  • 16. Program Governance roles Executive Committee Project Technical Committee Program Management Committee Executive Committee: Sponsor, Program Manager, PMO, Other cross functional managers and executives names. Focus on targeting strategy and integrated resource management. Responsible for validating plans and direct the implementation of the program to meet the strategy by making decisions as briefings on the Management Committee. http://www.linkedin.com/in/alanbueno
  • 17. Program Governance roles Executive Committee Project Technical Committee Program Management Committee Program Management Committee: Program Manager, PMO, Project Managers, Initiative responsibles, Oranizational Change Manager. Focus on project management and integration between deliveries of the program Responsible for managing projects, prioritizing teams to meet delivery deadlines scope, identify risks and provide visibility of their projects to other members of the committee and other stakeholders of each project. http://www.linkedin.com/in/alanbueno
  • 18. Program Governance roles Executive Committee Project Technical Committee Program Management Committee Project Technical Committee: Project Managers, Project Technical Leaders, Main Project technical resources, PMO. Focus on executing technical activities of each project. Responsible for performing and reporting the progress of the technical activities related to implementation of the project scope. http://www.linkedin.com/in/alanbueno
  • 19. Map and classify your stakeholders http://www.linkedin.com/in/alanbueno
  • 20. Map and classify your stakeholders Keep Satisfied Monitor (Minimun Effort) Manage Closely Keep Informed High Power Low Low Interest High http://www.linkedin.com/in/alanbueno
  • 21. Make a communication plan http://www.linkedin.com/in/alanbueno
  • 22. Identifies how you can measure the benefits on company’s operation Monitoring the evolution and Program results Communicate the achieviments Make corrections, in case the results are not satisfatory Monthly report to the program executive commitee and Organization Steering commiteee Objectives http://www.linkedin.com/in/alanbueno
  • 23. People affected by the changes should be protagonists in the process 8. Collect Feedback 7. Activate and monitor 6. Prepare for change 5. Plan for change 4. Perform actions of 3.Structure change 2. Define change solution proposal 1. Understanding the change context involviment change Program & Project life cycle/ CHANGE Lessons learnt http://www.linkedin.com/in/alanbueno
  • 24. It will ensure your program success Set-up program structure and governance Program Governance and Benefits Delivery Team Recruitment Program Closure Challenge Possible Solution Conflict Management Get the right team members and invest some time defining a good program governance structure to ensure you are not wasting your bullets. Communication issues – getting the people to listen Find the appropriate plan to manage your stakeholders & helps you to get listened. A right change management plan will probably help you out. Benefit delivery Manage properly your program benefits. Focus on measuring the ones that will improve your operations performance. http://www.linkedin.com/in/alanbueno
  • 25. About Alan Bueno • Alan has dedicated the last 7 years for project management, leading projects costing a total over US$60M in roles as Program and Project Manager or PMO. In his portfolio, he’s been responsible for IT Infrastructure, governance, system development and business/process development/improvement programs and projects. • He was working recently for the biggest Cooperative financial institution in Latin America at the Enterprise PMO (Sicredi Bank). He also worked at the leading producer of long steel in the Americas with the role of Latin America IT PMO. • Moreover, he has his own Program Methodology based on best practices and his own experience by leading Programs. http://www.linkedin.com/in/alanbueno

Notas del editor

  1. A program needs one or more executive sponsors to ensure that it will make an appropriate and necessary contribution to the overall enterprise business strategy.