1. Enhancing
Technology-based
Course Delivery:
There is no magic
Glenn Cockerline Mike Nantais
CockerlineG@BrandonU.ca NantaisM@BrandonU.ca
Brandon University, Faculty of Education
2. Agenda & Session Goal
1. Introduction
2. Overview of three studies
3. Study 1: perceptual modalities*
4. Study 2: educator perspectives*
5. Study 3: learner perspectives*
6. Areas of overlap
7. Discussion
* each overview will be followed by a short table activity
Our goal:
To find an overlap in the findings of 3 independent
studies & discuss their implications for practice.
3. Perceptual Educator
Modalities Perspectives
Learner
Perspectives
Three Studies
11. Background #2
With Damage to the With Damage to the
Right Hemisphere Left Hemisphere
A A
A A
A
A A A
A A A
A A
A A
A A A
Scientific American, July 2009
12. Research Findings
Field Dependant learners
are less comfortable
• uploading & downloading files
• converting between file types
13. Findings /
Interpretation
FD (Global) learners have a lower
tolerance for technical details
=> importance of introductory sessions
=> importance of technical support
14. Findings /
Interpretation
FD (Global) pays less attention to
details
=> more prone to errors
15. Findings /
Interpretation
Auditory Learners
=> Spent the same amount of time online
=> Accessed fewer pages
16. Findings /
Interpretation
Kinesthetic Learners
=> Spent the same amount of time online
=> Accessed more pages
20. Purpose of the study:
~ to investigate technology-based
distance education (particularly
‘web-based delivery’) by exploring
effective practices for course design,
delivery and instruction.
~ exploratory, qualitative study of
current practice & experience in SW
Manitoba
(interviews & focus group)
21. "One of t
he most
pivotal co
mponents
is the nee
d for a
ic y division-w
o l ide plan
P for dealin
g with
online iss
ues"
Conclusions:
• there is a need for clear and well-communicated plans and
policy regarding online distance learning, further planning
should involve teachers
• exposure to online learning in earlier grades (8-9)
22. “Ultimately
you want a
nts] try to
manageme learning
"I f they [stude seamlessly
nt system
that works
log in and th ey can't get instruction
underneat
h the
, as soon a
d to blame s the
well, it's har
manageme
in, nt system
gets in the
t submitting
and you ar way
them for no
e wonderin
working, y g why it is
. . . so the
ou have pr not
assignments doesn't re oblems. So
ally matter it
rastructure , if you want system" which del
iv
ery
in f
to call it th at . . . is so
important.”
Conclusions:
• current, reliable infrastructure, including
speedy networks
• technology requirements clearly
lo gy communicated, including up-to-date
chno software
Te
• need access to required applications and
web sites
• need access to required hardware/
software
23. ech se
ve t cau
ha
e to uge be
hav is h
"You t. It o re
pp or gm e
hin f th
su is not i and
th er e gt han orking,
str atin isn't w
fru ent
ipm up.”
equ ive
kid sg
o rt Conclusion:
Su pp • reliable, timely tech support is
important
24. "if everybody b
o be uys into
nee ds t it, the teacher,
e ally hool the
The re r eac h sc principal at the
other
"
ebo dy in e on
the end, the parent
som ps a n ey , that kid
e ... The is going to be
wh o ke ents
in e s
tud
cert ainly successful”
onl w ould ss.”
supp
ort re s ucce
to e nsu
help
Conclusions:
• parents & community must be
informed - (have face-to-face meeting
with parents/students)
o rt
pp
• school administrators and counsellors
Su
should be familiar with online learning
• onsite support for students & liaison
for teacher should be in place.
25. "teachers t
alking to
ay in- teachers –
“ [a] one-d it's pretty
sn't n early important
, you know
ser vice i de an to get rid ,
gh to provi of some o
f
enou with those fear
e tea cher s about
onlin much
taking on
a [online]
ugh t o add course.”
eno
e cou rse.”
to th
Conclusion:
rt
• professional learning for teachers is
uppo vital
S • PL should include sharing &
mentoring among instructors
26. "I have to cover less
r eq uir ed
the time is] material just
[
h on line because all that
to teac b le”
ast d ou interaction just
"a t le takes so much
time.”
Conclusion:
e
•must be recognition for time requirement &
im
teachers made aware of both time commitment
T
and the benefits of online teaching
• teachers should start slowly and add features as
comfort level increases
27. ot ell
rm et "I think that what we
"Fo the bring to the kids is
hat
can
youw going to change
yb est ucation. To me, this
ver
ed
is ... is ju st another way to
act ice ’v e enrich what you're
pr sur eI ering to the kids.”
not
deliv
I' m yet.”
oun d it
f
on & De sign
Ins tr ucti
28. [you need to be]
"more clear with "It's harder to gauge if they're
instructions . . . You getting it or not, and so if you
want to know if they're getting
don't have the
it or not you have to ask them
personal contact. questions. And they have to
It's all by notices respond to them. And then
and e-mails.” that all takes so much longer
online.”
on & De sign
Ins tr ucti
29. "We get
f the y're should b
pressure
d that it
"i ough e a ‘go-a
pete nt en course, s-you-wa
n t’
com and but it do
ve a head that way esn't wo
rk
t o mo and for me.
So I
comp lete always .
. . put up
in , I just due date suggeste
d
ha n d it s – this
is where
the m to you shou
ld be if
allow you want
ahe ad.” be on tr to
move ack.”
on & De sign
Ins tr ucti
30. Ins tr uction & Design
Conclusions:
• time needs to be provided for course development
and communication with students
• must be a communication plan; teacher-student &
student-student
• must be an effort to address higher order thinking
skills
• need to take advantage of the affordances of digital
technology
• timely and meaningful (descriptive, quality) feedback
to students is vital
• it is clear that there is no ‘magic bullet’ for design:
what works for one, may not for another (both
instructor & learner)
31. "You hav
e to be w
different illing to t
" I get e xcited problem
things –
be a
ry
solver . .
ab out new somethin
g doesn't
. If
te chnolo gy, and have to t
hink abo
work, yo
u
c a n p r es ut how y
tr y to f i gure it way onlin
ent it in a
different
ou
e.”
out. I think
that' s key.”
or
Conclusion:
t ru ct • online teachers need to be
Ins proficient teachers: patient,
innovative, communicators and
problem solvers.
32. "those who are self-
“responsible learner,”
motivated and they have
“independent,” “good another reason for learning
organizational skills,” that subject other than just
“good at planning,” “good the credit.”
communicator,”
“motivated,” “good
readers,” “patient,”
“confident with "be willing to ask
technology,” and
questions too, contact
“problem solvers”
me when they are not
getting something"
r Conclusion:
ne online learning is not for everyone -
Le ar •
students need to be made aware of the
nature of online learning and the
35. Lili Jardine
Student’s Success & Satisfaction
with Online Learning:
An Examination of Secondary
Schools in a Rural School Division
36. Course Delivery
64% of students were satisfied
Student Concerns
Different apps (LMS) for different courses
Technological Challenges
Lack of connection with teacher
37. Quality of Courses
60% of students were satisfied
Teacher Concerns
Lacked time to develop engaging courses
Wanted time to learn new tools
38. Technology Support
60% of students were satisfied
Student Concerns
Some functions did not work
School/Teachers slow fix problems
39. Course Content
58% of students were satisfied
Student Concerns
Not engaging, content unclear
Teachers Concerns
Students lacked reading skills to cope
40. Clarity of Courses
56% of students were satisfied
Student Concerns
Understanding expectations of different
assignments interfered with handing
assignments in on time
41. Feedback
54% of students were satisfied
Student Concerns
Could have done better if feedback were
more timely
Teacher slow to respond or did not
respond to student queries
42. Group Work
26% of students were satisfied
Student Concerns
Not enough group activities
Group activities always seemed the same
46. Thank you for
attending our
session!
feel free to continue the dialogue on our
blog or
via email
Notas del editor
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Intro ourselves – who & what is our role\n
Brief – story of study (BU CARES, SW Supers, etc) development to online focus\n
Generally no written policy or guidelines, policy may be restrictive,, but need plan & guidelines\n
Also: bandwidth issues (especially at home), filtering issues\n
Support – 5 areas: 1) Tech support – not just equipment, but software & other tech issues as well\n
Parent, admin, onsite support \nGaining parent /community support (important to school) , communication awareness\nAdmin & Guidance Counselors need info\nOnsite support is VERY important – often Principal, for distributing materials but also to touch base with kids & ‘keep on top of them’, if needed\n
Professional learning is vital..\nOne day training is ok to start, but not enough\nVisitations, talking to other online teachers (WBC meetings? – need more)\nonline resources & communities may have an important role to play in this\n
Time to prep & deliver a course, does decrease with experience…\nTeachers acknowledged time, but realized the pay-offs balanced this out\nSupport & recognition\n
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Large area – areas include: strategies & tools, communication, flexibility & pacing, assessment & social aspects…\n(sorry for crowded slide, can see in detail in the report, if wanted)\n
Need comfort level with tech (varied, but important)\nBe a problem solver\n
Learner characteristics – not everyone should take online courses,\nGet them to buy in at start\nSome do better in online than f2f\n