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Enhancing
            Technology-based
             Course Delivery:
             There is no magic

   Glenn Cockerline             Mike Nantais
CockerlineG@BrandonU.ca    NantaisM@BrandonU.ca

    Brandon University, Faculty of Education
Agenda & Session Goal
1. Introduction
2. Overview of three studies
3. Study 1: perceptual modalities*
4. Study 2: educator perspectives*
5. Study 3: learner perspectives*
6. Areas of overlap
7. Discussion
* each overview will be followed by a short table activity


                     Our goal:
To find an overlap in the findings of 3 independent
 studies & discuss their implications for practice.
Perceptual        Educator
Modalities      Perspectives




         Learner
       Perspectives



   Three Studies
Study 1
Premise

The brain is
the interface
between us
and our
environment
Research Question
Is there a correlation between
student’s cognitive style and their:

                comfort with WebCT
                       use of WebCT
            satisfaction with WebCT
Background #1
How we acquire information
in the natural environment:

          Vision
          Sound
          Force
          Scent
          Taste
Background #1
How we acquire information
    in the classroom:

         Vision
         Sound
          Force
          Scent
          Taste
Background #2

Field Independent   Field Dependent

  Details First     “Big Picture” First
      then                 then
     creates                fits
  “Big Picture”          Details
Background #2
         AAAAAAA
         AAAAAAA
         AAAAAAA
         AAAAAAA
         AAAAAAA
         AAAAAAA
         AAAAAAA



Scientific American, July 2009
Background #2

With Damage to the                   With Damage to the
 Right Hemisphere                      Left Hemisphere
  A         A
            A    A
                        A
        A       A A
A        A              A
                A   A
    A                   A
        A       A   A



                Scientific American, July 2009
Research Findings

    Field Dependant learners
    are less comfortable
•      uploading & downloading files
•      converting between file types
Findings /
        Interpretation
FD (Global) learners have a lower
tolerance for technical details


=>   importance of introductory sessions
=>   importance of technical support
Findings /
        Interpretation
FD (Global) pays less attention to
details


=>   more prone to errors
Findings /
        Interpretation
Auditory Learners
=> Spent the same amount of time online
=> Accessed fewer pages
Findings /
        Interpretation
Kinesthetic Learners
=> Spent the same amount of time online
=> Accessed more pages
Your Turn




What does this mean to you?
Study 2
Lessons Learned from
Practitioners of Online
        Learning
   An Exploratory Research Study
Purpose of the study:

 ~ to investigate technology-based
distance education (particularly
‘web-based delivery’) by exploring
effective practices for course design,
delivery and instruction.

~ exploratory, qualitative study of
current practice & experience in SW
Manitoba
(interviews & focus group)
"One of t
                                              he most
                                   pivotal co
                                              mponents
                                  is the nee
                                              d for a
             ic y                 division-w
       o l                                   ide plan
      P                          for dealin
                                            g with
                                 online iss
                                           ues"


Conclusions:
• there is a need for clear and well-communicated plans and
policy regarding online distance learning, further planning
should involve teachers
• exposure to online learning in earlier grades (8-9)
“Ultimately
                                                     you want a
                    nts] try to
                                        manageme                  learning
"I f  they [stude                       seamlessly
                                                    nt system
                                                               that works
log in and th   ey can't get           instruction
                                                    underneat
                                                               h the
                                                   , as soon a
                     d to blame                                s the
     well, it's har
                                       manageme
 in,                                               nt system
                                                              gets in the
                t submitting
                                       and you ar                           way
 them for no
                                                  e wonderin
                                      working, y              g why it is
                 . . . so the
                                                  ou have pr                not
  assignments                         doesn't re             oblems. So
                                                 ally matter               it
       rastructure   , if you want    system"                which del
                                                                         iv
                                                                          ery
  in f
  to call it th at . . . is so
   important.”
                             Conclusions:
                             • current, reliable infrastructure, including
                             speedy networks
                             • technology requirements clearly

                 lo gy       communicated, including up-to-date

   chno                      software

Te
                             • need access to required applications and
                             web sites
                             • need access to required hardware/
                             software
ech se
                              ve t cau
                           ha
                      e to uge be
                 hav is h
         "You t. It                o re
             pp  or           gm e
                           hin f th
          su       is  not       i        and
           th er e       gt han orking,
                str atin isn't w
            fru        ent
                  ipm up.”
             equ ive
              kid sg




        o rt   Conclusion:

Su pp          • reliable, timely tech support is
               important
"if everybody b
                           o be                          uys into
                  nee ds t                it, the teacher,
           e ally          hool                             the
  The re r        eac h sc              principal at the
                                                           other
"
      ebo  dy in      e on
                            the       end, the parent
 som        ps a  n ey                                  , that kid
           e           ... The               is going to be
  wh o ke        ents
      in e s
             tud
                      cert  ainly              successful”
   onl         w ould          ss.”
    supp
          ort       re s ucce
           to e nsu
     help
                           Conclusions:
                           • parents & community must be
                           informed - (have face-to-face meeting
                           with parents/students)

       o rt
    pp
                           • school administrators and counsellors

 Su
                           should be familiar with online learning
                           • onsite support for students & liaison
                           for teacher should be in place.
"teachers t
                                          alking to
             ay in-           teachers –
“ [a] one-d                               it's pretty
            sn't n early     important
                                        , you know
 ser vice i         de an    to get rid               ,
       gh to  provi                     of some o
                                                    f
 enou               with    those fear
        e tea cher                      s about
  onlin              much
                            taking on
                                        a [online]
       ugh t o add          course.”
  eno
         e cou  rse.”
   to th

                   Conclusion:

       rt
                   • professional learning for teachers is

  uppo             vital

S                  • PL should include sharing &
                   mentoring among instructors
"I have to cover less
               r eq uir ed
   the   time           is]       material just
 [
            h on  line            because all that
  to  teac          b le”
           ast d ou               interaction just
   "a t le                        takes so much
                                  time.”



               Conclusion:


    e
               •must be recognition for time requirement &


 im
               teachers made aware of both time commitment

T
               and the benefits of online teaching
               • teachers should start slowly and add features as
               comfort level increases
ot  ell
     rm   et                  "I think that what we
 "Fo           the                bring to the kids is
          hat
                             can
   youw                           going to change
          yb  est                ucation. To me, this
      ver
                              ed
                is ...        is ju st another way to
       act ice        ’v e       enrich what you're
    pr        sur  eI               ering to the kids.” 
         not
                              deliv
   I' m            yet.”
         oun d it
       f



            on & De sign
Ins tr ucti
[you need to be]
  "more clear with       "It's harder to gauge if they're
instructions . . . You   getting it or not, and so if you
                         want to know if they're getting
    don't have the
                         it or not you have to ask them
  personal contact.        questions. And they have to
  It's all by notices      respond to them. And then
     and e-mails.”        that all takes so much longer
                                      online.”




            on & De sign
Ins tr ucti
"We get
       f the  y're            should b
                                           pressure
                                                    d that it
    "i             ough                 e a ‘go-a
     pete   nt en             course,            s-you-wa
                                                           n t’
com                   and              but it do
         ve a head              that way         esn't wo
                                                          rk
t o mo             and                      for me.
                                                     So I
     comp   lete             always .
                                      . . put up
              in , I just     due date           suggeste
                                                          d
   ha  n d it                           s – this
                                                 is where
              the  m to     you shou
                                     ld be if
       allow                                   you want
               ahe   ad.”          be on tr              to
        move                                  ack.”




            on & De sign
Ins tr ucti
Ins tr    uction & Design
 Conclusions:

• time needs to be provided for course development
and communication with students
• must be a communication plan; teacher-student &
student-student
• must be an effort to address higher order thinking
skills
• need to take advantage of the affordances of digital
technology
• timely and meaningful (descriptive, quality) feedback
to students is vital
• it is clear that there is no ‘magic bullet’ for design:
what works for one, may not for another (both
instructor & learner)
"You hav
                                        e to be w
                            different               illing to t
" I get e xcited           problem
                                        things –
                                                   be a
                                                                ry
                                        solver . .
ab  out new                somethin
                                        g doesn't
                                                   . If

 te chnolo   gy, and      have to t
                                       hink abo
                                                     work, yo
                                                               u
                          c a n p r es           ut how y
  tr y to f i gure it     way onlin
                                      ent it in a
                                                   different
                                                            ou
                                       e.”
  out. I  think
   that' s key.”



             or
                        Conclusion:

      t ru ct           • online teachers need to be

Ins                     proficient teachers: patient,
                        innovative, communicators and
                        problem solvers.
"those who are self-
“responsible learner,”
                               motivated and they have
“independent,” “good           another reason for learning
organizational skills,”        that subject other than just
“good at planning,” “good      the credit.”
communicator,”
“motivated,” “good
readers,” “patient,”
“confident with             "be willing to ask
technology,” and
                            questions too, contact
“problem solvers”
                            me when they are not
                            getting something"


           r Conclusion:
         ne online learning is not for everyone -
Le    ar             •
                     students need to be made aware of the
                     nature of online learning and the
Your turn!
Study 3
Lili Jardine
Student’s Success & Satisfaction
      with Online Learning:
 An Examination of Secondary
Schools in a Rural School Division
Course Delivery
64% of students were satisfied
Student Concerns
Different apps (LMS) for different courses
Technological Challenges
Lack of connection with teacher
Quality of Courses
60% of students were satisfied

                   Teacher Concerns
Lacked time to develop engaging courses
          Wanted time to learn new tools
Technology Support
60% of students were satisfied

Student Concerns
Some functions did not work
School/Teachers slow fix problems
Course Content
58% of students were satisfied
Student Concerns
Not engaging, content unclear

                  Teachers Concerns
   Students lacked reading skills to cope
Clarity of Courses
56% of students were satisfied

Student Concerns
Understanding expectations of different
assignments interfered with handing
assignments in on time
Feedback
54% of students were satisfied
Student Concerns
Could have done better if feedback were
more timely
Teacher slow to respond or did not
respond to student queries
Group Work

26% of students were satisfied

Student Concerns
Not enough group activities
Group activities always seemed the same
Course Development
Teacher Concerns
30 - 320 hours planning
6 - 20 hours per week delivering course
 ??? hours per week marking
What do you think?
Summary: areas of
    overlap

              Text




   Please refer to the handout.
Thank you for
      attending our
         session!
feel free to continue the dialogue on our
                  blog or
                 via email

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Online Learning (3 studies) No Magic Bullet

  • 1. Enhancing Technology-based Course Delivery: There is no magic Glenn Cockerline Mike Nantais CockerlineG@BrandonU.ca NantaisM@BrandonU.ca Brandon University, Faculty of Education
  • 2. Agenda & Session Goal 1. Introduction 2. Overview of three studies 3. Study 1: perceptual modalities* 4. Study 2: educator perspectives* 5. Study 3: learner perspectives* 6. Areas of overlap 7. Discussion * each overview will be followed by a short table activity Our goal: To find an overlap in the findings of 3 independent studies & discuss their implications for practice.
  • 3. Perceptual Educator Modalities Perspectives Learner Perspectives Three Studies
  • 5. Premise The brain is the interface between us and our environment
  • 6. Research Question Is there a correlation between student’s cognitive style and their: comfort with WebCT use of WebCT satisfaction with WebCT
  • 7. Background #1 How we acquire information in the natural environment: Vision Sound Force Scent Taste
  • 8. Background #1 How we acquire information in the classroom: Vision Sound Force Scent Taste
  • 9. Background #2 Field Independent Field Dependent Details First “Big Picture” First then then creates fits “Big Picture” Details
  • 10. Background #2 AAAAAAA AAAAAAA AAAAAAA AAAAAAA AAAAAAA AAAAAAA AAAAAAA Scientific American, July 2009
  • 11. Background #2 With Damage to the With Damage to the Right Hemisphere Left Hemisphere A A A A A A A A A A A A A A A A A A Scientific American, July 2009
  • 12. Research Findings Field Dependant learners are less comfortable • uploading & downloading files • converting between file types
  • 13. Findings / Interpretation FD (Global) learners have a lower tolerance for technical details => importance of introductory sessions => importance of technical support
  • 14. Findings / Interpretation FD (Global) pays less attention to details => more prone to errors
  • 15. Findings / Interpretation Auditory Learners => Spent the same amount of time online => Accessed fewer pages
  • 16. Findings / Interpretation Kinesthetic Learners => Spent the same amount of time online => Accessed more pages
  • 17. Your Turn What does this mean to you?
  • 19. Lessons Learned from Practitioners of Online Learning An Exploratory Research Study
  • 20. Purpose of the study: ~ to investigate technology-based distance education (particularly ‘web-based delivery’) by exploring effective practices for course design, delivery and instruction. ~ exploratory, qualitative study of current practice & experience in SW Manitoba (interviews & focus group)
  • 21. "One of t he most pivotal co mponents is the nee d for a ic y division-w o l ide plan P for dealin g with online iss ues" Conclusions: • there is a need for clear and well-communicated plans and policy regarding online distance learning, further planning should involve teachers • exposure to online learning in earlier grades (8-9)
  • 22. “Ultimately you want a nts] try to manageme learning "I f they [stude seamlessly nt system that works log in and th ey can't get instruction underneat h the , as soon a d to blame s the well, it's har manageme in, nt system gets in the t submitting and you ar way them for no e wonderin working, y g why it is . . . so the ou have pr not assignments doesn't re oblems. So ally matter it rastructure , if you want system" which del iv ery in f to call it th at . . . is so important.” Conclusions: • current, reliable infrastructure, including speedy networks • technology requirements clearly lo gy communicated, including up-to-date chno software Te • need access to required applications and web sites • need access to required hardware/ software
  • 23. ech se ve t cau ha e to uge be hav is h "You t. It o re pp or gm e hin f th su is not i and th er e gt han orking, str atin isn't w fru ent ipm up.” equ ive kid sg o rt Conclusion: Su pp • reliable, timely tech support is important
  • 24. "if everybody b o be uys into nee ds t it, the teacher, e ally hool the The re r eac h sc principal at the other " ebo dy in e on the end, the parent som ps a n ey , that kid e ... The is going to be wh o ke ents in e s tud cert ainly successful” onl w ould ss.” supp ort re s ucce to e nsu help Conclusions: • parents & community must be informed - (have face-to-face meeting with parents/students) o rt pp • school administrators and counsellors Su should be familiar with online learning • onsite support for students & liaison for teacher should be in place.
  • 25. "teachers t alking to ay in- teachers – “ [a] one-d it's pretty sn't n early important , you know ser vice i de an to get rid , gh to provi of some o f enou with those fear e tea cher s about onlin much taking on a [online] ugh t o add course.” eno e cou rse.” to th Conclusion: rt • professional learning for teachers is uppo vital S • PL should include sharing & mentoring among instructors
  • 26. "I have to cover less r eq uir ed the time is] material just [ h on line because all that to teac b le” ast d ou interaction just "a t le takes so much time.” Conclusion: e •must be recognition for time requirement & im teachers made aware of both time commitment T and the benefits of online teaching • teachers should start slowly and add features as comfort level increases
  • 27. ot ell rm et "I think that what we "Fo the bring to the kids is hat can youw going to change yb est ucation. To me, this ver ed is ... is ju st another way to act ice ’v e enrich what you're pr sur eI ering to the kids.”  not deliv I' m yet.” oun d it f on & De sign Ins tr ucti
  • 28. [you need to be] "more clear with "It's harder to gauge if they're instructions . . . You getting it or not, and so if you want to know if they're getting don't have the it or not you have to ask them personal contact. questions. And they have to It's all by notices respond to them. And then and e-mails.” that all takes so much longer online.” on & De sign Ins tr ucti
  • 29. "We get f the y're should b pressure d that it "i ough e a ‘go-a pete nt en course, s-you-wa n t’ com and but it do ve a head that way esn't wo rk t o mo and for me. So I comp lete always . . . put up in , I just due date suggeste d ha n d it s – this is where the m to you shou ld be if allow you want ahe ad.” be on tr to move ack.” on & De sign Ins tr ucti
  • 30. Ins tr uction & Design Conclusions: • time needs to be provided for course development and communication with students • must be a communication plan; teacher-student & student-student • must be an effort to address higher order thinking skills • need to take advantage of the affordances of digital technology • timely and meaningful (descriptive, quality) feedback to students is vital • it is clear that there is no ‘magic bullet’ for design: what works for one, may not for another (both instructor & learner)
  • 31. "You hav e to be w different illing to t " I get e xcited problem things – be a ry solver . . ab out new somethin g doesn't . If te chnolo gy, and have to t hink abo work, yo u c a n p r es ut how y tr y to f i gure it way onlin ent it in a different ou e.” out. I think that' s key.” or Conclusion: t ru ct • online teachers need to be Ins proficient teachers: patient, innovative, communicators and problem solvers.
  • 32. "those who are self- “responsible learner,” motivated and they have “independent,” “good another reason for learning organizational skills,” that subject other than just “good at planning,” “good the credit.” communicator,” “motivated,” “good readers,” “patient,” “confident with "be willing to ask technology,” and questions too, contact “problem solvers” me when they are not getting something" r Conclusion: ne online learning is not for everyone - Le ar • students need to be made aware of the nature of online learning and the
  • 35. Lili Jardine Student’s Success & Satisfaction with Online Learning: An Examination of Secondary Schools in a Rural School Division
  • 36. Course Delivery 64% of students were satisfied Student Concerns Different apps (LMS) for different courses Technological Challenges Lack of connection with teacher
  • 37. Quality of Courses 60% of students were satisfied Teacher Concerns Lacked time to develop engaging courses Wanted time to learn new tools
  • 38. Technology Support 60% of students were satisfied Student Concerns Some functions did not work School/Teachers slow fix problems
  • 39. Course Content 58% of students were satisfied Student Concerns Not engaging, content unclear Teachers Concerns Students lacked reading skills to cope
  • 40. Clarity of Courses 56% of students were satisfied Student Concerns Understanding expectations of different assignments interfered with handing assignments in on time
  • 41. Feedback 54% of students were satisfied Student Concerns Could have done better if feedback were more timely Teacher slow to respond or did not respond to student queries
  • 42. Group Work 26% of students were satisfied Student Concerns Not enough group activities Group activities always seemed the same
  • 43. Course Development Teacher Concerns 30 - 320 hours planning 6 - 20 hours per week delivering course ??? hours per week marking
  • 44. What do you think?
  • 45. Summary: areas of overlap Text Please refer to the handout.
  • 46. Thank you for attending our session! feel free to continue the dialogue on our blog or via email

Notas del editor

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  19. Intro ourselves – who & what is our role\n
  20. Brief – story of study (BU CARES, SW Supers, etc) development to online focus\n
  21. Generally no written policy or guidelines, policy may be restrictive,, but need plan & guidelines\n
  22. Also: bandwidth issues (especially at home), filtering issues\n
  23. Support – 5 areas: 1) Tech support – not just equipment, but software & other tech issues as well\n
  24. Parent, admin, onsite support \nGaining parent /community support (important to school) , communication awareness\nAdmin & Guidance Counselors need info\nOnsite support is VERY important – often Principal, for distributing materials but also to touch base with kids & ‘keep on top of them’, if needed\n
  25. Professional learning is vital..\nOne day training is ok to start, but not enough\nVisitations, talking to other online teachers (WBC meetings? – need more)\nonline resources & communities may have an important role to play in this\n
  26. Time to prep & deliver a course, does decrease with experience…\nTeachers acknowledged time, but realized the pay-offs balanced this out\nSupport & recognition\n
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  30. Large area – areas include: strategies & tools, communication, flexibility & pacing, assessment & social aspects…\n(sorry for crowded slide, can see in detail in the report, if wanted)\n
  31. Need comfort level with tech (varied, but important)\nBe a problem solver\n
  32. Learner characteristics – not everyone should take online courses,\nGet them to buy in at start\nSome do better in online than f2f\n
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