1. Company Profile & Corporate Culture
PT. Unicor Prima Motor
PT. Indomobil Prima Niaga
PT. Indomobil Cahaya Prima
PT. Indosentosa Trada - Hino

2. PT. INDOMOBIL SUKSES INTERNATIONAL Tbk
Head Quarter :
Wisma Indomobil I
Jl. MT. Haryono Kav. 8
East Jakarta - 13330

3. > Established in 1976, 93 subsidiaries
> 71.49% owned by PT. Gallant Venture Ltd, 18.05% by PT. Tritunggal Inti Permata
and 10,46% by Public, listed at Jakarta Stock Exchange (IMAS)
> One of 2 largest multi-brand automotive companies in Indonesia
> Industry leading expertise and experience in automotive distribution, marketing,
servicing and financing
Commercial
Vehicles
Passenger
Cars
Heavy
Equipment
Spare
Parts
Financial Services
& Rental
Overview of Indomobil Group

4. Company Profile
PT. Unicor Prima Motor
PT. Indomobil Prima Niaga
PT. Indomobil Cahaya Prima
PT. Indosentosa Trada - Hino

5. History
• INDOMOBIL HINO is a subsidiary of
Indomobil Sukses Internasional
Tbk.
• Indomobil Hino appointed as an
authorized dealer of PT Hino
Motors Sales Indonesia, is engaged
in the provision of services of truck
and bus, workshop and spare part
of Hino brand.
• Indomobil Hino, started business
as a Hino dealer in Gubeng,
Surabaya, East Java in 1995 with PT
Indomobil Niaga Prima.
• Shows Due to rapid growth, so in
the same year we opened a branch
at Soekarno Hatta, Bandung, West
Java and in 2001 onwards Kletek,
Sidoarjo, East Java.

6. Started
Hino
Business at
Gubeng
East Java
Then
Opening
Branch at
Soekarno
Hatta, West
Java
Opening
Branch at
Kletek,
East Java
Opening
Branch at
Sukabumi,
West Java
Opening
Branch at
Medan,
North
Sumatera
Opening
Branches at
Mataram,
Lombok &
Tuban, East
Java
Opening Four
Sub Dealers at
P. Sidempuan,
North Sumatera,
Maumere,
Ende, &
Manggarai - NTT
& Four Branches
at BSD,
Depok,
Pantai Indah
Kapuk &
Banda Aceh
Opening Five
Branches at
Rancaekek &,
Cimahi in West
Java,
Kediri East
Java,
Kupang East
Nusa Tenggara
& Fleet Branch
at MT. Haryono,
East Jakarta
Milestone of Indomobil Hino Group
Opening Five
Branches at
MERR,Surabaya,
Kramat Jati East
Jakarta,
Probolinggo
East Java,
Ring Road -
Medan &
Sumbawa- West
Nusa Tenggara
1995
2001
2005
2006
Opening
Branches at
Malang, East
Java &
Sunter, North
Jakarta
2009
2011
2012
2013
2014

7. Overview
Indomobil Hino Group
Head Office
Jl. Danau
Sunter Selatan
O III Kav 55-
56, Sunter
Agung
Podomoro,
Jakarta 14350
Sales Volume
7.572 Units
in 2013
Outlets
Total 24
Outlets in
Indonesia
Annual Turn Over
IDR 2.86 Trillion
in 2013
Coverage Area
Jakarta, West Java,
East Java, North
Sumatera, West &
East Nusa
Tenggara and
Nanggroe Aceh
Darussalam
Man Power
Over 500 People
Authorized Dealer of Hino in Indonesia

8. Organization Structure
Chief Executive Officer
Finance Accounting &
Human Resources Division
Marketing Division
Aftersales Service Division
Chief Operation Officer
Region DKI & Bandung
Region East Java & Nusa
Tenggara
Region North Sumatera &
Aceh

9. Man Power
YTD September 2014
Sales &Marketing
Salesman
Sales Counter
Non Salesman (Sales Admin,
Secretary, dll)
Workshop & After Sales Service
Service Advisor
Foreman
Technician
Part Warehouse
Financing, Accounting & IT
Personnel & General Affair
2013 2014
188
136
13
39
128
5
9
87
27
45
74
Sales & Marketing
Salesman
Sales Counter
Non Salesman (Sales Admin,
Secretary, dll)
Workshop & After Sales Service
Service Advisor
Foreman
Technician
Part Warehouse
Financing, Accounting & IT
Personnel & General Affair
237
163
32
43
156
9
12
94
41
52
80
TOTAL 435 TOTAL525
Different individuals have their own needs and aspirations.We creating the opportunities
within the organization for employees to improve themselves by providing training and
development opportunities

10. Vision & Mission
Strengthening
Professionalism through
Integrity and Excellent
Operation
Becoming the most
reliable and trusted Hino
Dealer in Indonesia
• To continuously
develop all of our
resources to enhance
professionalism for
customers satisfaction
• To contribute and give
our utmost efforts to
development
• To delivery our
commitment and the
best value to our
stakeholders while
showing concern for
the interests of society

13. Distribution Scheme
PT HINO Motors
Manufacturing Indonesia
PT HINO Motors Sales
Indonesia
HINO Dealers
Customers

14. Dutro 130 HD
XPower
Dutro SDBL
Prestigo
Dutro 130 HD Dutro 130 MDL
Products

15. Ranger SG 285 J Ranger FG 240 JP Ranger FM 285 JD Hino Bus R
Products

16. 1. Sunter (3S)
2. Sukabumi (m3S)
3. PIK (1S)
4. BSD (m3S)
5. Depok (1S)
6. MT. Haryono (1S)
7. Kramat Jati (1S)
JAKARTA
Banda Aceh (m3S)
1. Sisingamangaraja (3S)
2. P. Sidempuan (m3S)
3. Ringroad, Medan (m3S)
MEDAN
1. Soekarno (3S)
2. Rangcaekek (3S)
3. Cimahi (1S)
BANDUNG IST
1. Kletek (3S)
2. Gubeng (m3S)
3. Malang (m3S)
4. Tuban (m3S)
5. Kediri (m3S)
6. MERR (m3S)
7. Probolinggo (m3S)
JATIM
1. Mataram (3S)
NTB
1. Kupang (m3S)
2. Sumbawa (m3S)
NTT
Network
2014
Established 24 Outlets
1S
m3S
3S
5 Outlets
13 Outlets
6 Outlets
NAD
1S = Sales ; 3S = Sales, Service & Spare Parts ; m3S = mini 3S

17. Show Room & After Sales Facilities
Sunter, Jakarta
PIK, Jakarta
Rangcaekek, Bandung
Mataram, NTB
Medan, Sumut Kletek, Surabaya

18. Delivering Customer Total Support

19. Sales & Promotion Activity
• Advertising
Marketing Magazine November 2014

20. Sales & Promotion Activity
• Exhibition & Gathering
Mobile Exhibition
Customer Gathering
Transporter business Medan, 2013
Spare Part BoothService Campaign
Moving Exhibition

21. Indomobil Hino Team

22. Sales Contest - Six Position Walk Around (SPWA)

23. Training & Excellence Gathering (Genba)
We prepare competent human resources through training and coaching by professional speakers in the
field. We also provide this services to the Customer Our Fleet who have been loyal to us.

24. Kaizen :Suggestion System, 5S & PDCA
Kaizen is a system for introducing process improvements. The most important thing is to use these systems
to make your work easier.

25. Corporate Social Responsibility
Social responsibility is our duty to make better relationship between company and civilization
Safety Driving Training
Gunung Kelud Charity

26. TOTAL SUPPORT
Professional & Well Trained Team
• Indomobil Hino have professional and well
trained people to provide excellent service for
our customers
• Customer Care Officer ready to remind
schedule maintenance and service check
results
Excellence Customer Service
Integrated Dealer Management System
• Indomobil Hino supported by
Dealer Management System
• Customers Database well
maintained

27. TOTAL SUPPORT
Aftes Sales Service Support
• Mobile Workshop, maintenance and repair using service car
• Service Contract, contract with customer to do maintenance
and repair
• Express Maintenance, quick maintenance and repair for your
vehicles
• On Site Service, maintenance and repair in our customers
site
• Free Service Program, free maintenance and spare parts for
your vehicles
• HMSI Original Parts (HOP) local-made part that licensed
from Hino Japan with affordable prices and best quality.
• Parts Consignment, we will put the fast moving parts in our
customer’s warehouse
• Parts Contract, Spare parts contract to customers, so
customers will get affordable prices and less time waiting for
the original spare parts.
Excellence Customer Service

28. TOTAL SUPPORT
Customer Oriented Activities
Indomobil Hino provide education for customer’s drivers, technicians and spare parts staffs :
• Safety Driving Training
• Eco Driving Training
• Technicians Training
• Workshop & Warehouse Management
• Spare Parts Staff Training
Excellence Customer Service

29. Awarding
Best Dealer for Performance Marketing
and Dealer Development Region
Sumatera Period January - June 2014
Best Dealer for Dutro Cat. II Sales Region
Central & East Java, Bali & Nusa Tenggara
Period January - June 2014
Best Dealer for Ranger Cat. III Sales
Region Central & East Java, Bali & Nusa
Tenggara Period January - June 2014
Zainal Abidin (IPN Medan) & Ahmad Jaelani (IPN Sunter)
1st & 2nd Best Service Advisor CS Contest 2014

30. Awarding
Irma from IPN BSD Jakarta
3rd Hino Salesman Best Performance 2014
Sutikno (IPN Surabaya)
2nd Best Salesman Cat 2 CS Contest 2014
Frengki HS (IPN Medan) & Angga Wahyu (IPN Surabaya)
1st & 2nd Fleet Salesman Part CS Contest 2014
Kusmayadi from IPN MERR Surabaya
1st Hino Salesman Best Performance 2014

31. Indomobil Hino Performance

32. Retail Sales Trend 2009 – 2014
YTD September 2014
sales increasing every year makes us improve our service
Total 2009 : 2410
Total 2010 : 3791
Total 2011 : 3643
Total 2012 : 6201
Total 2013 : 7572
Total 2014 : 5755

33. 34%
IPN Jakarta
5%
IPN Medan
2%
IPN Aceh
45%
IPN Surabaya
5%
ICP Mataram
9%
IST Bandung
Sales Composition per Area YTD Sept 2014
Salim
MTH
Sukabumi
PIK
BSD
Depok
K. Jati
Sunter
Kletek
Malang
Tuban
Kediri
MERR
Probolinggo
Mataram
Gubeng
Indomobil HINO (Group) Indomobil Hino
Jakarta Branch
Indomobil Hino
Surabaya Branch

34. After Sales Service Report
2011 2012 2013 2014
7698 9690 14769 24931
21% 34% 41%
7,509,774,857 10,106,823,228 17,775,037,235 29,410,233,791
26% 43% 40%
14,949,618,962 20,827,515,063 18,243,537,686 31,316,386,005
28% -14% 42%
UNIT ENTRY
SERVICE REVENUE
PART SALES

35. Absorption Ratio
2011 2012 2013 Up To Sept'2014
22% 25% 47% 40%
50% 40% 44% 51%
57% 49% 65% 85%
6% 34%
8% 31%
Branch
Absorption Ratio
IPN Jakarta
IPN Surabaya
IPN Medan
IPN Aceh
ICP NUSRA