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produced by
Team
Shervin Talieh - Drumbi,Version Zero Labs, OC Tech Startup
Format
2
produced by
Melinda Kim - Aspirely, OC Tech Startup
Charlie Baecker - UCI,The Don Beall Center for Innovation & Entrepreneurship
4-part series, hands-on, no
bullshit, discussion based
Connecting
#innovateuci
@calitalieh @melindapkim
Forward
3
“As disruption occurs, it commoditizes a
layer in the stack, so what used to be a high value-
added activity that was very profitable and others
couldn’t replicate, now becomes cheap and easy
and anyone can do it. It used to be that news and
information was one of those layers in the stack — no
one could play that game like the NewYork Times… but
now everyone has access to more information than they
could possibly use.”
- Clay Christensen
produced by
Workshop Thesis
4
We are entering an economic cycle of growth
and expansion.The ability to innovate is
what will separate the winners from
the losers, the “good idea” from the killer
product.
produced by
Which One AreYou?
5
produced by
Startups are not smaller versions of big companies.
They innovate, or die.
Startups Enterprise
Two Categories - Which One AreYou Focused On?
• Product
• New Offering
• Partnership
• Rebranding
6
• Process
• Business Model
• Incentives
• Training
produced by
Two
“Faces” ExternalInternal
“how” “what”
7
Success is the
silent killer of
innovation.
Automation,“group
think”, conventions
and conformity are
the instruments of
death. High revenues
and margins kills
hunger, and attracts
the hungry.
produced by
0
25
50
75
100
Idea Launch Success Scale
Revenue Velocity
What Kills Innovation?
Achilles
Zone
8
The most
successful
companies keep
the pace of
innovation
constant, while
commodotizing
their own cash-
cows. This results in
a shorter, smaller
window for external
forces to impact the
business.
produced by
0
25
50
75
100
Idea Launch Success Scale Reinvent Relaunch
Revenue Velocity
Controlling the Disruption
Controlled
Disruption
• My idea is priceless
• I don’t know where to begin
• I can’t show it anyone...it’s not ready
• I just need $$$$
• I just need a meeting with Sequoia
• I need a technical cofounder/developer/designer/business
person
Startup Founder’s Perspective
9
produced by
Enterprise CXO’s Perspective
10
produced by
• This would never work at our company
• You don’t understand our industry/customers/people
• We can’t stop our business to make these changes...it’s not
a good time
• That’s now how we do it here
This Stuff Doesn’t Matter (much)...in the Short-Term
✓ BUSINESS PLAN & DETAILS ✓ COMPETITION
✓ PRODUCT OR COMPANY NAME
✓ URL
11
produced by
✓ COMPANY STRUCTURE
✓ $$$$$$
✓ PATENTS/IP
✓ TEAM & RESOURCES
✓ ADVANCED/PERFECT PLANNING
Validating a key assumption
which could otherwise prove
fatal, by pulling “risk forward”
12
produced by
So...What Does Matter?
The Old Way - Waterfall,“Idea’s Are King”
13
produced by
!
I"have"an"idea…" I"have"a"
sustainable"
solu1on"
RESEARCH
MARKETING
SALES
$$$$$
$$$$$
$$$
The New Way - Kill Fast,“Velocity is King”
14
produced by
the$goal$is$to$get$to$this$point$as$
quickly$and$efficiently$as$possible$
!
I"have"an"idea…" I"have"a"
sustainable"
solu1on"
15
produced by
5"1"
Start"
(“I"have"an"idea!”)
2" 3" 4"
What"type"of"idea"is"it?"
■  brand"spanking"new!"
■  a"beBer"mousetrap"
■  new"product/service"
■  internal"innovaHon"
What"are"the"risks?"
!  building"it"(technology,"complexity)"
!  selling"it"(business"model,"distribuHon)"
!  geKng"people"to"use"it"(users,"customers)"
Create"a"test/hack!"
!  focus"on"high"impact"risks"first/only"
!  create"1"or"more"tests"
!  run"the"test"
!  collect"data"
!  go"back"to"step"3"
Finish"
I"have"a"sustainable…"
!  business,"or"
!  new"product/service,"or"
!  process"improvement"
The Process
Examples of Key Assumptions
16
produced by
Startups Enterprise
‣ People will want it
‣ We can build it
‣ It’s sustainable
‣ Our customers will buy it
‣ It wont kill our brand
‣ We can adapt
17
produced by
Idea Key Assumption/Risk
JetBlue Employee Retention
Program
employee adoption
AirBnB trust
Uber ???
Netflix Streaming Service ???
Tests & Hacks
18
produced by
➡ Restauranteurs will use food-trucks to test concepts
➡ Google conducts over 1,000 live tests on Google.com
➡ Off-brand testing is common in most industries
➡ 404 error pages are not always as a result of an error
➡ Most websites and apps are doing A/B testing, live
➡ Kickstarter is primarily used to validate demand (and
not simply for funding)
Fast, cheap, creative methods for testing a hypothesis
Intuition & Data
19
produced by
Intuition: Good Intuition: Bad
Data: Good 1. Confirmed intuition 2. Intuition false negative
Data: Bad 3. Intuition false positive 4. Confirmed intuition
From Quora, Joel Lewenstein
Drumbi New Product Hack
20
produced by
Key Assumption/Risk Test
Companies Want Drumbi for
Support Calls
Google Form, with 3 questions, sent to a
few friends, posted to Hacker News,
Facebook, LinkedIn,Twitter
We Knew Exactly What To
Build
Google Form, with 3 questions, sent to a
few friends, posted to Hacker News,
Facebook, LinkedIn,Twitter
We Could Sell It
Google Form, with 3 questions, sent to a
few friends, posted to Hacker News,
Facebook, LinkedIn,Twitter
21
produced by
This took 3 minutes to
build, and 3 clicks to
share with my friends.
22
produced by
56 Responses
23 Leads
Clear Product Direction
First Integration Partner
Cost $0
23
produced by
More data, using
Google Surveys, to
help sell our
product.
24
produced by
Idea
Key Assumption/
Risk
Test
JetBlue Employee
Retention Program
employee adoption sign-up email, landing page
AirBnB trust
Craigslist email hack, paid
traffic to sign-up page
Uber ??? ####
Netflix Streaming
Service
??? ####
25
produced by
Idea
Assumptions/
Risks
Key
Assumption/
Risk
Test
“glassware for men”
“new angel on home
rental industry”
changing platform +
improving SEO = more
online $$$
“white label photo-
sharing for
professionals”
26
produced by
Tool Usage
Google Forms survey design and data collection
Google Survey, Survey Monkey create, distribute surveys to targets
Unbounce, Mixpanel, Qualaroo A/B testing, funnel, conversion
Wordpress rapid website building
Craigslist/eBay price, demand testing
Kickstarter demand and early adopter targeting
LinkedIn/Groups/InMail demand testing
Hootsuite, Buffer, Bitly demand testing, referral traffic testing
3D Printing prototyping
YouTube, Facebook, Twitter Virality, content testing
UsabilityHub product usage and experience testing
Step 1: identify the risk/assumption
27
produced by
Step 2: create a hack/test
Step 3: collect data
➡ Get out of the building.
➡ Wrap data around your intuition.
➡ Fail fast. Fail cheap.
28
produced by
Pro-Tips
produced by
THANKYOU!

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The Beall Business Innovation Workshop - Session 1

  • 2. Team Shervin Talieh - Drumbi,Version Zero Labs, OC Tech Startup Format 2 produced by Melinda Kim - Aspirely, OC Tech Startup Charlie Baecker - UCI,The Don Beall Center for Innovation & Entrepreneurship 4-part series, hands-on, no bullshit, discussion based Connecting #innovateuci @calitalieh @melindapkim
  • 3. Forward 3 “As disruption occurs, it commoditizes a layer in the stack, so what used to be a high value- added activity that was very profitable and others couldn’t replicate, now becomes cheap and easy and anyone can do it. It used to be that news and information was one of those layers in the stack — no one could play that game like the NewYork Times… but now everyone has access to more information than they could possibly use.” - Clay Christensen produced by
  • 4. Workshop Thesis 4 We are entering an economic cycle of growth and expansion.The ability to innovate is what will separate the winners from the losers, the “good idea” from the killer product. produced by
  • 5. Which One AreYou? 5 produced by Startups are not smaller versions of big companies. They innovate, or die. Startups Enterprise
  • 6. Two Categories - Which One AreYou Focused On? • Product • New Offering • Partnership • Rebranding 6 • Process • Business Model • Incentives • Training produced by Two “Faces” ExternalInternal “how” “what”
  • 7. 7 Success is the silent killer of innovation. Automation,“group think”, conventions and conformity are the instruments of death. High revenues and margins kills hunger, and attracts the hungry. produced by 0 25 50 75 100 Idea Launch Success Scale Revenue Velocity What Kills Innovation? Achilles Zone
  • 8. 8 The most successful companies keep the pace of innovation constant, while commodotizing their own cash- cows. This results in a shorter, smaller window for external forces to impact the business. produced by 0 25 50 75 100 Idea Launch Success Scale Reinvent Relaunch Revenue Velocity Controlling the Disruption Controlled Disruption
  • 9. • My idea is priceless • I don’t know where to begin • I can’t show it anyone...it’s not ready • I just need $$$$ • I just need a meeting with Sequoia • I need a technical cofounder/developer/designer/business person Startup Founder’s Perspective 9 produced by
  • 10. Enterprise CXO’s Perspective 10 produced by • This would never work at our company • You don’t understand our industry/customers/people • We can’t stop our business to make these changes...it’s not a good time • That’s now how we do it here
  • 11. This Stuff Doesn’t Matter (much)...in the Short-Term ✓ BUSINESS PLAN & DETAILS ✓ COMPETITION ✓ PRODUCT OR COMPANY NAME ✓ URL 11 produced by ✓ COMPANY STRUCTURE ✓ $$$$$$ ✓ PATENTS/IP ✓ TEAM & RESOURCES ✓ ADVANCED/PERFECT PLANNING
  • 12. Validating a key assumption which could otherwise prove fatal, by pulling “risk forward” 12 produced by So...What Does Matter?
  • 13. The Old Way - Waterfall,“Idea’s Are King” 13 produced by ! I"have"an"idea…" I"have"a" sustainable" solu1on" RESEARCH MARKETING SALES $$$$$ $$$$$ $$$
  • 14. The New Way - Kill Fast,“Velocity is King” 14 produced by the$goal$is$to$get$to$this$point$as$ quickly$and$efficiently$as$possible$ ! I"have"an"idea…" I"have"a" sustainable" solu1on"
  • 15. 15 produced by 5"1" Start" (“I"have"an"idea!”) 2" 3" 4" What"type"of"idea"is"it?" ■  brand"spanking"new!" ■  a"beBer"mousetrap" ■  new"product/service" ■  internal"innovaHon" What"are"the"risks?" !  building"it"(technology,"complexity)" !  selling"it"(business"model,"distribuHon)" !  geKng"people"to"use"it"(users,"customers)" Create"a"test/hack!" !  focus"on"high"impact"risks"first/only" !  create"1"or"more"tests" !  run"the"test" !  collect"data" !  go"back"to"step"3" Finish" I"have"a"sustainable…" !  business,"or" !  new"product/service,"or" !  process"improvement" The Process
  • 16. Examples of Key Assumptions 16 produced by Startups Enterprise ‣ People will want it ‣ We can build it ‣ It’s sustainable ‣ Our customers will buy it ‣ It wont kill our brand ‣ We can adapt
  • 17. 17 produced by Idea Key Assumption/Risk JetBlue Employee Retention Program employee adoption AirBnB trust Uber ??? Netflix Streaming Service ???
  • 18. Tests & Hacks 18 produced by ➡ Restauranteurs will use food-trucks to test concepts ➡ Google conducts over 1,000 live tests on Google.com ➡ Off-brand testing is common in most industries ➡ 404 error pages are not always as a result of an error ➡ Most websites and apps are doing A/B testing, live ➡ Kickstarter is primarily used to validate demand (and not simply for funding) Fast, cheap, creative methods for testing a hypothesis
  • 19. Intuition & Data 19 produced by Intuition: Good Intuition: Bad Data: Good 1. Confirmed intuition 2. Intuition false negative Data: Bad 3. Intuition false positive 4. Confirmed intuition From Quora, Joel Lewenstein
  • 20. Drumbi New Product Hack 20 produced by Key Assumption/Risk Test Companies Want Drumbi for Support Calls Google Form, with 3 questions, sent to a few friends, posted to Hacker News, Facebook, LinkedIn,Twitter We Knew Exactly What To Build Google Form, with 3 questions, sent to a few friends, posted to Hacker News, Facebook, LinkedIn,Twitter We Could Sell It Google Form, with 3 questions, sent to a few friends, posted to Hacker News, Facebook, LinkedIn,Twitter
  • 21. 21 produced by This took 3 minutes to build, and 3 clicks to share with my friends.
  • 22. 22 produced by 56 Responses 23 Leads Clear Product Direction First Integration Partner Cost $0
  • 23. 23 produced by More data, using Google Surveys, to help sell our product.
  • 24. 24 produced by Idea Key Assumption/ Risk Test JetBlue Employee Retention Program employee adoption sign-up email, landing page AirBnB trust Craigslist email hack, paid traffic to sign-up page Uber ??? #### Netflix Streaming Service ??? ####
  • 25. 25 produced by Idea Assumptions/ Risks Key Assumption/ Risk Test “glassware for men” “new angel on home rental industry” changing platform + improving SEO = more online $$$ “white label photo- sharing for professionals”
  • 26. 26 produced by Tool Usage Google Forms survey design and data collection Google Survey, Survey Monkey create, distribute surveys to targets Unbounce, Mixpanel, Qualaroo A/B testing, funnel, conversion Wordpress rapid website building Craigslist/eBay price, demand testing Kickstarter demand and early adopter targeting LinkedIn/Groups/InMail demand testing Hootsuite, Buffer, Bitly demand testing, referral traffic testing 3D Printing prototyping YouTube, Facebook, Twitter Virality, content testing UsabilityHub product usage and experience testing
  • 27. Step 1: identify the risk/assumption 27 produced by Step 2: create a hack/test Step 3: collect data
  • 28. ➡ Get out of the building. ➡ Wrap data around your intuition. ➡ Fail fast. Fail cheap. 28 produced by Pro-Tips