20 tips to ensure your business communication leaves a great lasting impression.

1. that create a
great lasting
impression

2. First impressions
are important

3. www.simplystatedbusiness.com
But lasting
impressions
linger

6. 20tips
for creating a
great lasting
impression

46. What you
promised
How you
promised
When you
promised

48. This way

51. Summary of Tips
1. Do your homework
2. Be welcoming
3. Be accessible
4. Get personal
5. Show respect
6. Acknowledge
7. Listen
8. Remain present
9. Avoid silent messages
10. Ask questions
11. Validate concerns
12. Identify “next steps”
13. Deliver on details
14. Follow up
15. Share
16. Honor commitments
17. Keep it simple
18. Keep it clear
19. Keep it unique
20. Be thankful

52. Photo Credits: BigStockPhoto.com
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53. www.simplystatedbusiness.com
Cathy Miller, Business Writer
Business site:
www.SimplyStatedBusiness.com