Presented by Stefan Becke, Patrick Schalk Kuehne + Nagel is one of the most successful logistics providers with more than 1,300 offices in over 100 countries and approximately 70,000 specialized employees. The introduction of SALOG, Kuehne + Nagel’s standardized global operating system for seafreight and airfreight simplifies operational activities by increasing process automation. This application guides the user through the operational process of a shipment and indicates WHO needs to do a task (WHAT) at a certain point in time (WHEN). One main requirement is the extension of global process definitions to local requirements. Take for example “Customs Handling” which process is defined on a global level but may have to be enhanced to local requirements. These local process extensions should run on dedicated process-engines in a distributed environment while human tasks for local processes have to be handled in the same way as on global level. A technical oriented process handles the communication flows between global- and local process-engine. The usage of BPMN provides us even for this kind of loosely coupled integration scenario a high visibility.

1. Process extensions in a distributed environment
Stefan Becke
20.09.2018
CamundaCon 2018

2. 2
Stefan Becke
Kühne + Nagel (AG & Co.) KG
Lead Architect
About me
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

3. CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved 3
79,000 logistics experts
Note: All figures relate to 2017
More than
4.4 million
TEUs handled
SEAFREIGHT
1.6 million
tons handled
AIRFREIGHT
Over 10.6 million m2
warehousing & logistics space
CONTRACT LOGISTICS
18.4 million
shipments
OVERLAND

4. SeaLOG + AirLOG = SALOG
It's our new operational system for Sea- and Airfreight …
… in all KN countries, globally.
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved 4

5. 5
Business Process Automation (BPA)
… guides the user through the operational process of a shipment.
Indicates WHO needs to do a task (WHAT) at a certain point in time (WHEN).
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

6. Extension of global processes
@ Kuehne + Nagel
6 CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

7. 7
Extension of global processes
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved
Basic idea of process extensions in a distributed environment
Global Process
Local extension
for Germany
Local-extension
for ...
Global
Dedicated Business-Data and Persistence
Dedicated Ownership and Dev-Team
Dedicated Process Application

8. 8
…. just use dedicated, autonomous (micro-) services ….
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved
Available under: https://martinfowler.com/articles/microservice-trade-offs.html
Benefits
Strong Module Boundaries
Independent Deployment
Technology Diversity
Costs
Distribution Complexity
Operational Complexity
Eventual Consistency

9. Operator expects same look & feel for global and
local human-tasks!
9 CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

10. 10
Business requirements
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved
Human tasks for local processes are handled on the global process-engine!
• One task-list
• One configuration dialog for human tasks
• Strong consistency in regards to human tasks relevant business-data changes
• Separate process monitoring and operations

11. How does the solution look like and
how does BPMN help us?
11 Your career in logistics CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved 11

12. 12
Global business-process
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

13. 13
Global LEX-bridge-process
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

14. 14
Architecture
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved
Global
Process Application
Local
Process Application
LEX Server module
• Delegates
• Listener
LEX Client module
• Delegates
• Listener
(Async)
(Sync)
Models
DB DB

15. Example customs process
15 CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

16. 16
Lex Server - Use global customs handling
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

17. 17
Lex Server - Use German customs handling
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

18. 18
Lex Server – Started Bridge
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

19. 19
Lex Client – Started Process
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

20. 20
Lex Server – Bridge
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

21. 21
Lex Server – Started Proxy Task
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

22. 22
Lex Client – Process completed
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

23. 23
Lex Server – Bridge completed
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

24. 24
… BPMN provides us a high visibility for
this kind of loosely coupled integration
scenario.
CamundaCon 2018 - Process Extensions in a Distributed Environment © 2018 KUEHNE + NAGEL All rights reserved

25. Lead Architect
stefan.becke@kuehne-nagel.com
Stefan Becke
Kühne + Nagel (AG & Co.) KG Holisticon AG
Patrick Schalk
Senior Consultant
patrick.schalk@holisticon.de
github.com/kuehne-nagel/camunda-local-process-extension