Learn about the Life Resource Center.

1. Title: Life Resource Center Scene (opening page): Title Page Slide number: 1
Skill or Concept: understanding the LRC Animation (yes or no): No Graphics (yes or no): yes Audio (yes or no): no
Notes:
Title: Arial, 40, centered
Name: Arial font, 28,
Understanding the
centered
Date: Arial font, 18,
centered
Arrow in right lower
corner labeled “next” or
“forward.”
Life Resource Center
Slide design: light blue Candice Brown
and orange color
scheme April 16, 2012
Audio: narrated from text
box below
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Text/Audio Narration: Today you will be learning about four key parts of the Life Resource Center and how our students can
benefit from the four resources available. By the end of the training you will be able to identify the four main resources in the Life
Resource Center and how to apply them to your students’ needs.

2. Title: Life Resource Center Scene: Performance-based Learning Objectives Slide number: 2
Skill or Concept: understanding objectives Animation (yes or no): yes Graphics (yes or no): no Audio (yes or no): Yes
Notes:
Title Font: Arial, 28
Performance-based Learning
Content Font: Arial, 20
Arrow in right lower
Objectives
corner labeled “next” or
“forward.” Arrow in left
lower corner labeled PBO #1: Managers and employees of the university will
“back” or “previous.”
be able to describe the four main resources in the Life
Animation: Title drops
down from the top, slide Resource Center during a team presentation with at
content comes in from
the left, one PBO at a least three benefits of each resource.
time.
Audio: narrated from text
box below PBO #2: Managers and employees of the university will
keep a 2 week electronic journal on the strategies you
used to implement the Life Resource Center into your
calls with no more than 3 errors.
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Text/Audio Narration: There are two objectives for this training. By the end of the training session you will be able to describe
the four main resources in the Life Resource Center during a team presentation with at least three benefits of each resource.
You will also keep a two week journal on the strategies you have used to implement the Life Resource Center into your calls with
no more than three errors.

3. Title: Life Resource Center Scene: Life Resource Center Slide number: 3
Resources 1 and 2
Skill or Concept: Pre-training on LRC Animation (yes or no): Yes Graphics (yes or no): yes Audio (yes or no): yes
resources
Notes:
Title Font: Arial, 28
Life Resource Center
Content Font: Arial, 24
Sub bullets: Arial, 16
Arrow in right lower
corner labeled “next” or
• Counseling Services
“forward.” Arrow in left
lower corner labeled
“back” or “previous.”
Animation: Title drops in
from the tops. Bullets
should come in from the
left one at a time in
synch with narration and
graphic following the
bullet. Students can
hover over each title to
• Financial Counseling
read more about the
resources; audio will
read along from audio
narration.
Audio: narrated from
text box below
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Next
Text/Audio Narration: The Life Resource Center consists of four main resources available to students. It is important to know these four resources and
the services that they provide to your students. Use your mouse to hover over the titles to learn more. First, there is free counseling sessions to provide
counseling for family, self, school and other related issues. Second, free financial counseling to help students manage their finances.

4. Title: Life Resource Center Scene: Life Resource Center Slide number: 4
Resources 3 and 4
Skill or Concept: Pre-training on LRC Animation (yes or no): Yes Graphics (yes or no): yes Audio (yes or no): yes
resources
Notes:
Title Font: Arial, 28
Life Resource Center
Content Font: Arial, 24
Sub bullets: Arial, 16
Arrow in right lower
corner labeled “next” or • Life/Career Coaching
“forward.” Arrow in left
lower corner labeled
“back” or “previous.”
Animation: Title drops in
from the tops. Bullets
should come in from the • Work-life Consultants
left one at a time in
synch with narration and
graphic following the
bullet. Students can
hover over each title to
read more about the
resources; audio will
read along from audio
narration.
Audio: narrated from
text box below
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Text/Audio Narration: The third resource is the Life/Career Coaching that provides support in juggling all aspects of life; including time management.
Last, the work-life Consultants provide students with professionals in the field they are seeking employment to guide them in the right direction.

5. Title: Life Resource Center Scene: Life Resource Center Slide number: 5
Skill or Concept: How to access LRC Animation (yes or no): Yes Graphics (yes or no): yes Audio (yes or no): no
and Key Terms
Notes:
Title Font: Arial, 28
Life Resource Center
Content Font: Arial, 24
Sub bullets: Arial, 16 • Log on to student website
Arrow in right lower • https://ecampus.phoenix.edu/portal/portal/publi
corner labeled “next” or
“forward.” Arrow in left c/login.aspx
lower corner labeled
“back” or “previous.” • Click on “Program” tab
Animation: Title drops in
from the top. Bullets
• Find “Services” and click on Life
should come in one at a
time in synch with Resource Center
narration and then last
will be the graphic.
Audio: narrated from
text box below
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Next
Text/Audio Narration: During this part of the presentation please feel free to take notes and perform the steps at your computer
so you can follow along. The Life Resource Center can be assessed through the student website. If you are not a student please
use the fake username and password from your desktop. Once you have logged in to the website, click the program tab at the
top of the page. Then scroll down until you see Services and click on Life Resource Center. This will take you to the outside site.

6. Title: Life Resource Center Scene: Counseling Services Slide number: 6
Skill or Concept: Counseling Animation (yes or no): yes Graphics (yes or no): yes Audio (yes or no): Yes
Services
Notes:
Title Font: Arial, 28
Content Font: Arial, 24 Counseling Services
Arrow in right lower
corner labeled “next” or
“forward.” Arrow in left
lower corner labeled -managing stress
“back” or “previous.”
Animation; Title drops
-school, work, or daily Available
24/7/365
down from the top.
Bullets come in from the life
left, one at a time. Last
will be the graphic, faded
in.
-family concerns Online
or
Audio: narrated from text
-anxiety phone
box below
-depression Master’s Level
-grief Clinicians
-self-esteem
-substance abuse
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Text/Audio Narration: Counseling services are available through the life resource center. Counseling services focus on issues
including; managing stress, school, work, or daily life, family concerns, anxiety, depression, grief, self-esteem, and/or substance
abuse. The counselors are Master’s level clinicians available by online or phone appointments and are available 24/7/365 days.

7. Title: Life Resource Center Scene: Financial Counseling Slide number: 7
Skill or Concept: Financial Animation (yes or no): yes Graphics (yes or no): yes Audio (yes or no): Yes
Counseling
Notes:
Title Font: Arial, 28
Content Font: Arial, 24 Financial Counseling
Arrow in right lower
corner labeled “next” or
“forward.” Arrow in left
lower corner labeled -debt management
“back” or “previous.”
Available
Animation; Title drops
-bankruptcy Mon-Fri
Sat. by app.
down from the top.
Bullets come in from the prevention
left, one at a time. Last
will be the graphic, faded
in.
- Follow up
Mail
Audio: narrated from text
housing, education, a Support and
Materials
box below
nd financial planning Toll-free Phone
Sessions
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Text/Audio Narration: Financial counseling will assist students with debt management, bankruptcy
prevention, housing, education, and financial planning. Financial counseling services are only available through a toll-free phone
number. Counselors will send follow up support through the mail with additional materials. These services are available Monday
through Friday and Saturdays by appointment only.

8. Title: Life Resource Center Scene: Life Career Coaching Slide number: 8
Skill or Concept: Life Career Animation (yes or no): yes Graphics (yes or no): Audio (yes or no): Yes
Coaching
Notes:
Title Font: Arial, 28
Content Font: Arial, 24 Life Career Coaching
Arrow in right lower
corner labeled “next” or
“forward.” Arrow in left
• Monday-Friday
lower corner labeled
“back” or “previous.”
Animation; Title drops
down from the top. Text • 1st session 1
box with bullets come in
from the left, one at a
hour
time and graphics will
fade in after the text from
Availability • Subsequent bi-
each text box. weekly 30 mins • Sociology
Audio: narrated from text
box below Session • Psychology
Length • Career
Development
Coaches'
Expertise
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Text/Audio Narration: Life career coaching consists of mentoring, time management skills, work-life balancing skills, and
managing transitions. The life career coaches are available Monday through Friday. The initial coaching is about one hour long.
Subsequent sessions are bi-weekly and last about 30 minutes. The coaches’ expertise falls under sociology, psychology, and
career development.

9. Title: Life Resource Center Scene: Work-life Consultants Slide number: 9
Skill or Concept: Work-life Animation (yes or no): yes Graphics (yes or no): Audio (yes or no): Yes
Consultants
Notes:
Title Font: Arial, 28
Content Font: Arial, 24 Work-life Consultants
Arrow in right lower
corner labeled “next” or • Experts in their field
“forward.” Arrow in left
lower corner labeled
Consultants
• Provide knowledgeable resources
“back” or “previous.”
Animation; Title drops
down from the top.
Bullets come in from the
left, one at a time.
• 24/7
Audio: narrated from text
box below Availability
• Toll-free number
• Child and elder care
• Education
Services • Wellness and daily living
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Text/Audio Narration: Work-life consultants are experts in their field and have been given trainings for them to provide the best
and knowledge resources for students. They are available 24/7 by a toll-free number. They assist in finding resources and
services in child and elder care, education, wellness, and daily living.

10. Title: Life Resource Center Scene: Test Your Knowledge Slide number: 10
Skill or Concept: Mastery of Animation (yes or no): yes Graphics (yes or no):no Audio (yes or no):yes
Concepts
Notes:
Title Font: Arial, 28
Content Font:
Test Your Knowledge
Arial, 24
1. Todd is a student half way through his Bachelor’s degree
Arrow in right lower and has shared with you that he is going through a divorce and
corner labeled “next”
or “forward.” Arrow his grades are falling behind. He mentions that he doesn’t
in left lower corner have the time to see a counselor face-to-face, but knows he
labeled “back” or
“previous.” needs some help dealing with the divorce. What life resource
would be best for Todd to and explain why?
Animation; Title
drops down from the
top. Bullets come in Type your answer here:
from the left, one at
a time. Feedback
will fade in from
dialog box.
Audio: narrated from Answer: Counseling services because they have
text box below
Master’s level clinicians that are available online
or by phone, 24/7/365 days.
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Text/Audio Narration: You will now test your knowledge of the skills you have learned about the Life Resource Center. Please
read each scenario and describe the best resource for the student.

11. Title: Life Resource Center Scene: Test Your Knowledge Slide number: 11
Skill or Concept: Mastery of Animation (yes or no): yes Graphics (yes or no):no Audio (yes or no):yes
Concepts
Notes:
Title Font: Arial, 28
Content Font:
Test Your Knowledge Continued…
Arial, 24
2. Jill is a single mom attending the university and having a
Arrow in right lower hard time managing school, work, and family. Jill has
corner labeled “next”
or “forward.” Arrow mentioned to you several times that she thinks she needs to
in left lower corner drop out of school. What life resource could you direct Jill to
labeled “back” or
“previous.” for her to learn skills to help her manage all three areas and
explain why?
Animation; Title
drops down from the Type your answer here:
top. Bullets come in
from the left, one at
a time. Feedback
will fade in from
dialog box.
Audio: narrated from Answer: Life Career Coach because they offer
text box below
counseling for time management and work-life
balancing skills.
Back
Next
Text/Audio Narration: Continue to read the scenarios and describe the best resource for the student.

12. Title: Life Resource Center Scene: Test Your Knowledge Slide number: 12
Skill or Concept: Mastery of Animation (yes or no): yes Graphics (yes or no):no Audio (yes or no):yes
Concepts
Notes:
Title Font: Arial, 28
Content Font:
Test Your Knowledge Continued…
Arial, 24
2. Melissa just moved to College Station, Texas and cares for
Arrow in right lower her elderly grandmother. She mentions that she is having a
corner labeled “next”
or “forward.” Arrow hard time finding a facility for her grandmother in her new town.
in left lower corner Which life resource could you refer Melissa to and why?
labeled “back” or
“previous.”
Type your answer here:
Animation; Title
drops down from the
top. Bullets come in
from the left, one at
a time. Feedback
will fade in from
dialog box.
Audio: narrated from Answer: Work-life consultants because they
text box below
assist in finding elder care in your area.
Back
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Text/Audio Narration: Read the last scenario and describe the best resource for the student.

13. Title: Life Resource Center Scene: Collaborative Exercise Slide number: 13
Skill or Concept: Collaborative Animation (yes or no): yes Graphics (yes or no):no Audio (yes or no):yes
Exercise
Notes:
Title Font: Arial, 28
Content Font:
Collaborative Exercise
Arial, 24
Arrow in right lower
• 2 week electronic journal
corner labeled “next”
or “forward.” Arrow
• Collaborative slideshow
in left lower corner
labeled “back” or
• 3-5 peers
“previous.” • Learning team forum online
Animation; Title
drops down from the
• Slideshare website
top. Bullets come in
from the left, one at
• http://www.slideshare.net/
a time
Audio: narrated from
text box below
Back
Image Source Page: http://blog.espol.edu.ec/jpzavala/slideshare / Next
Text/Audio Narration: Over the next two weeks you will keep an electronic journal and document ways you have incorporated the resources
from the Life Resource Center. In week three you will pair up with three to five peers in the learning team forum and create a PowerPoint
slideshow to demonstrate examples of incorporating the resources into your student calls. Your slideshow must be 15-20 slides and
uploaded to the Slideshare website. Please post the URL to your learning team forum for others to view and provide feedback.

14. Title: Life Resource Center Scene: Summary Slide number: 14
Skill or Concept: Summary Animation (yes or no):yes Graphics (yes or no): no Audio (yes or no):no
Notes:
Title Font: Arial, 28
Summary
Content Font: Arial, 18
Arrow in right lower This lesson covered four of the most important resources
corner labeled “next” or
“forward.” Arrow in left
available in the Life Resource Center that is located on the
lower corner labeled
“back” or “previous.”
student website, and available to all students. Employees
learned how the resources will benefit their students and with the
collaborative activities the employees will learn how to
incorporate these resources to provide better customer service to
their students.
This is similar to a lesson that was presented on library resources
for employees to have a better understanding of the student
library and assist students in using the resources. Both of these
lessons equipped employees with skills to enhance the students’
learning experience with the university.
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Text/Audio Narration:

15. Title: Life Resource Center Scene: Resources Slide number: 13
Skill or Concept: resources Animation (yes or no): no Graphics (yes or no): no Audio (yes or no): no
Notes:
Title Font: Arial, 28
References
Content Font: Arial, 24
• Image Source Page:
Arrow in right lower
corner labeled “next” or
“forward.” Arrow in left
lower corner labeled
http://blog.espol.edu.ec/jpzavala/slideshare/
“back” or “previous.”
• Life Resource Center. (n.d.) Retrieved April 19, 2012 from
http://www.powerflexweb.com/index.php?idDivision=25&name
Division=Homepage&idModule=m9050&nameModule=Monthl
y%20Feature
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Text/Audio Narration: