Standard SAP helps cut the cost of Stamp Duty IT on the new, simplified infrastructure for UK Government

1. in collaboration with
HMRC Introduces Enterprise
Tax Management Platform
for Agile Tax Administration
Standard SAP helps cut the cost of Stamp Duty IT on
the new, simplified infrastructure
The Situation establish a shared infrastructure for SAP
SAP UK Quality Awards HM Revenue & Customs (HMRC), applications, and move the consolidated
Gold Winner the UK tax agency, is simplifying and ERP solution onto it. With the ETMP
standardising its complex IT estate. infrastructure for all SAP applications in
As part of a department-wide IT place, the old, heavily customised SDLT
transformation to deliver Aspire contract application was replaced with a standard
savings of £110m a year, Capgemini SAP Tax Revenue Management-based
delivered over 60 projects, from server application, and moved onto it.
removals to a major system merger
and re-platforming project. One of the The Result
projects was to implement a new SAP Stamp Duty is the first tax regime on
Enterprise Tax Management Platform HMRC’s customer-facing strategic tax
(ETMP) for all customer-facing tax platform, which is a key milestone for
systems, and migrate Stamp Duty Land HMRC’s rationalised IT landscape. The new
Tax (SDLT) onto it. SDLT technology reduces IT running costs
by over £2 million a year, and it is now
The Solution easier to ensure individuals and businesses
The IT transformation programme who buy and sell more than one property
provided the cost reduction business are paying the right amount of tax.
case to replace legacy SAP systems with The complex transition went
a strategic ETMP. The first phase was to precisely to plan,
migrate finance and accounting systems ensuring the
which had been outside the standard
SAP ERP application. The next
phase was to

2. www.capgemini.com
safe running of a system that helped support often by the following day, to address implementation was delivered to plan,
property transactions worth £279 billion in concerns and demonstrate how the migrating 266,000 records and archiving
2010/11, and which contributed £6 billion standard solution would meet requirements over 9 million more.
of tax to the UK economy. and keep costs to a minimum.
Early gap analysis and design highlighted
Each year SAP recognises well-planned One priority was to ensure minimum user training needs. HMRC developed
and successful projects that deliver disruption to the administration of SDLT, training material based on user stories for
significant benefits, and this year their up to and through the transition. Where key users and solicitors to test at the same
Gold UK Quality Award went to HMRC an SDLT return is due, it needs to be filed time as they tested the new SDLT products
for the SDLT project. The judges were with HMRC before a property transaction and processes. During go-live, 20 key users
particularly impressed with how effectively can be registered, can be registered, so a were on hand to deliver desk training to
HMRC and Capgemini worked together. serious problem with the running of SDLT the 105 users of the new SDLT service,
could have had a negative effect on the and to answer questions as they arose,
How HMRC and Capgemini UK housing market. That factor led to ensuring the move to the new application
Work Together the development team adopting a ‘failsafe’ went smoothly and business as usual was
The Stamp Duty Land Tax project approach at a number of points. SDLT achieved within a matter of days.
was delivered as part of HMRC’s IT business and IT project experts worked
transformation, and its objectives, success together and tightly managed the project HMRC recognises the successful SDLT
criteria and critical dependencies were to meet requirements. The business project as an exemplar for how business
governed by the joint HMRC and Capgemini provided key input into test strategies, areas can work with IT to support an
IT Transformation Programme Board. plans, risk analysis and test coverage to enterprise strategy, and moving SDLT
focus testing on the right areas. Many to ETMP is a precursor to other HMRC
The primary objective of the SDLT hundreds of tasks were handled, from business areas migrating to SAP.
project was to reduce IT running costs a legislative change to introduce a
and to make the system easier to run and revised SDLT return, to agreeing internal If you would like to find out more about
maintain. This was achieved by replacing processes and job roles for administering this project, please contact:
the old SAP application and platform, the new IT. Dress rehearsals ensured the success.story@capgemini.com
which had a limited support life, with
a standard SAP implementation, to take
advantage of lower risk and lower total About Capgemini
cost of ownership. The project’s success
®
was ensured by having a team with the
right people from the business and IT, With around 120,000 people Capgemini has developed its own way of
with the right skills. Capgemini’s Aspire in 40 countries, Capgemini is working, the Collaborative Business
one of the world’s foremost providers of ExperienceTM, and draws on Rightshore®, its
SAP Centre of Excellence was responsible
consulting, technology and outsourcing worldwide delivery model.
for implementing the ETMP platform and
services. The Group reported 2011 global
SDLT application, providing technical and revenues of EUR 9.7 billion. Together with Learn more about us at
functional expertise from project delivery its clients, Capgemini creates and delivers www.capgemini.com
to operation and maintenance. The Stamp business and technology solutions that fit
Taxes team in HMRC managed alignment their needs and drive the results they want. Rightshore® is a trademark belonging to Capgemini
to the tight audit rules of the standard A deeply multicultural organization,
SAP solution, and organisational change.
Commercial and project assurance was
Capgemini UK Approved by:
provided by HMRC’s IT function.
Public Sector HMRC Press Office
Application Services Billie Major, Vice President, Capgemini UK
HMRC’s Senior Responsible Officer for Outsourcing
the project highlighted tremendous joint SAP
working across all stakeholders engaged
In collaboration with support. Capgemini is HMRC’s partner
in the business case, solution design and
for IT and related services delivered
acceptance criteria. Capgemini ran gap through the Aspire contract. Capgemini is
analysis workshops with SDLT business prime contractor for Aspire, and manages
experts to review the old application, HM Revenue & Customs (HMRC) collects key partners and HMRC’s Ecosystem of
future process model and prototypes. tax and duties to make sure money is preferred suppliers.
Requirements from the workshops were available to fund the UK’s public services
applied to the standard SAP model, and and makes payments to over seven million For more information, please visit:
questions were answered and documented, families, providing targeted financial www.hmrc.gov.uk
24.02.12_IN
©2012 Capgemini. No part of this document may be modified, deleted or expanded by any process or means
without prior written permission from Capgemini. Rightshore® is a trademark belonging to Capgemini.