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Proprietary & Confidential
Optimizing your Big Data environment
to maximize your SAP investment
The information contained in this document is proprietary.
Copyright © 2014 Capgemini. All rights reserved.
Steve Stone – Capgemini Advanced Solutions Leader (NA
Business Information Management)
Scott Schlesinger – Senior Vice President; NA Business
Information Management Leader
2The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved.
What is transpiring in the market?
Exclusive Research
from CIO magazine JANUARY 2014
2014 State of the CIO
SURVEY
1
3The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved.
Customer	
  Value	
  
Information DeliveryInformation Supply & Integration
Project-­‐Marts	
  
Project	
  
Data	
  
Project	
  
Data	
  
Project	
  
Data	
  
EDW	
  
Supplier	
  
Product	
  
Customer	
  
Finance	
  
Subject	
  Area	
  Data	
  
Other	
  
Other	
  
Sandbox	
  
TransAct	
  Data	
  
Staging	
  &	
  PSA	
  
ODS	
  
Information Management	
  
Program & Data Governance Master Data Management Data Quality Framework
CRMERPHROther
Mobile	
  
Self-­‐Service	
  
Social	
  Media	
  
Volume	
   Variety	
   Velocity	
  Sources	
  
Internet
Cloud
Identify Organize ActAcquire
Use Case
Analyze
Information Landscape Transformation
The “New Normal” facing today’s data driven Organizations
4The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved.
What is the driving force for this New Normal?
Data explosion - creating opportunities to leverage Hadoop to offload data:
Increased costs to store and use large volumes of data (structured, semi-structured,
and unstructured)
•  Wal-Mart handles more than 1 million customer transactions every hour,
which is imported into databases estimated to contain more than 2.5 Petabytes of data.
•  More than 5 billion people are calling, texting, tweeting and browsing on mobile
phones worldwide
•  100 terabytes of data uploaded daily to Facebook
•  According to Twitter's own research in early 2012, it sees roughly 175 million tweets
every day, and has more than 465 million accounts.
Desire (inability) to look forward - creating opportunities to use new data leveraging
Advanced Analytics
•  Life Sciences organizations want to reduce the time to market of new, effective, safe drugs.
However, clinical trial data, drug efficacy data, and market data is generally stored in
various formats in various systems challenging their ability to make valid data correlation
and effective, predictive results
•  Retailers want to understand and predict how a new product will sell in a new market.
However, all too often there is no efficient means to organize distributed social media data
and couple with sales and demographic data to predict product performance
5The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved.
What does a truly Optimized Environment offer?
Efficiency of
data storage
Reduced investment in
simply storing data
Increased Analytics
and insights
Moving data to online
storage where it is
accessible in its various
forms
Offloading select data
from legacy storage
mediums and platforms to
low-cost, commodity
hardware
Combining structured and
unstructured data to drive
innovation thru analytics
Benefits
! Substantial Data Storage Cost Reduction freeing up funds to use for high value Analytics (self funding projects)
! Remove data from cold storage (tape) and make available for analysis
! Significant performance gains to your legacy environment
! Ability to perform analytical functions that were previously impossible leveraging existing and newly captured data
! Unlock significant untapped Business Value
Data
Optimization
6The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved.
HANA is a key Component of an Optimized Data Strategy
HOT
•  Data is read and/or written frequently
•  In-Memory
•  All HANA features can be leveraged
•  Recent Postings, Real Time
Analytics, Management
Reports, etc
WARM
•  In-frequent access
•  No need to keep in memory all the time
•  All HANA features can be leveraged
•  Older content - prior year
Management Reports, yearly
or quarterly data
COLD
•  Sporadic access
•  Data stored outside HANA – NLS
storage
•  Features limited by NLS capabilities
•  Sporadically accessed video
content, data archived for
older years etc
DATAVOLUME
PERFORMANCE
As	
  an	
  extension	
  of	
  a	
  BI	
  Strategy,	
  this	
  approach	
  allows	
  for	
  the	
  inclusion	
  of	
  unstructured	
  data,	
  leveraging	
  
technologies	
  such	
  as	
  Hadoop	
  and	
  HANA	
  as	
  the	
  In-­‐Memory	
  platform	
  for	
  most	
  of	
  the	
  critical	
  analytics,	
  while	
  less	
  
expensive	
  platforms	
  could	
  be	
  leveraged	
  for	
  “colder”	
  data	
  and	
  analytics.	
  	
  
Examples	
  
7The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved.
Utilities/Energy
Companies:
"  Looking to move from
Smart Meter to Smart
Charging for load
balancing. Time & Load
based charging &
notification
"  Proactive Customer
Intervention based on
load prediction to reduce
need to turn on “peakers “
"  Predictive Asset tracking
and management
Business Use Cases Across Various Sectors
Organizations of all types and of all sizes are thirsting for knowledge and need new means
to acquire, store, organize, optimize data
Telecommunication
Companies:
"  Analyzing call data records
in real time to identify
fraudulent behavior as well
as Churn triggers
immediately
"  Tailoring marketing
campaigns to individual
customers using location-
based and social
networking technologies
"  Using insights into
customer behavior and
usage to develop new
products and services
Life Sciences
Organizations:
"  Desire to reduce the
time to market of new,
effective, safe drugs.
However, clinical trial
data, drug efficacy data,
and market data is
generally stored in
various formats in
various systems
challenging their ability
to make valid data
correlation and effective,
predictive results
Retailers:
"  Desire to understand and
predict how a new product
will sell in a new market.
However, all too often
there is no efficient means
to organize distributed
social media data
and couple with sales and
demographic data to
predict product
performance
SAP HANA
0.0 sec
Instant Results
+ =
HADOOP
Infinite Storage
Real Time Business
Results from Big Data
8The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved.
HANA Use Cases – Ask yourself: What could make a difference?
SAP	
  HANA	
  
•  Sales Analysis
•  Channel Performance
•  Segmentation
•  Product Launch
•  Market Intelligence
•  Contract & Revenue Mgmt.
Commercial	
  Analytics	
  
Big	
  Data	
  and	
  Analytics	
  
•  Predictive Asset Maintenance
•  Trade Analytics
•  Sentiment Analysis
•  Products Online
•  Personalization
Supply	
  Chain	
  
•  Collaborative demand
reconciliation
•  Multi-level inventory optimization
(SmartOps)
•  Increased forecast/planning
frequency
•  Scheduling simulations/modeling
•  Sales & Operations Planning
Finance	
  
•  Order to cash
•  Minimum margin notifications
•  DSO by product or service
•  Profitability/margin (COPA)
•  Financial close
•  Management Reporting
•  Forecasting / Planning
Quality	
  
•  Complaint tracking
•  Product/material analysis
•  Supplier performance
•  Scrap Cost Management
•  Yield Analytics
HANA	
  can	
  provide	
  the	
  central	
  platform	
  capability	
  to	
  support	
  new	
  as	
  well	
  as	
  complex	
  analytics	
  .	
  
9The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved.
Amazon Cloud
Dashboard &
Analytics tools
Source ERP/
Datawarehouse
Solution
Mobile Apps &
Enablement
In-memory
Analytics
Accelerator
(HANA)
Data
Loading &
Integration
AWS S3
File
System
Datamart
Capgemini’s Elastic Analytics is an end-to-end cloud
solution that enables you to benefit from advanced
analytics via Amazon Web Services (AWS).
Get Immediate Business Insights – from Strategy to Execution in minutes
using a Cloud based solution to quickly see “the art of the possible”
Benefits:
"  Can be made available
within minutes
"  Robust enterprise-ready platform
"  Pay only for time used, no
infrastructure costs, and no lead-
times
"  Supports many leading
BI software solutions
and so can have same
look and feel as your
own data center
"  Completely scalable to
meet the demands of
the business

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Optimizing Your Big Data Environment to Maximize Your SAP Investment

  • 1. Proprietary & Confidential Optimizing your Big Data environment to maximize your SAP investment The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved. Steve Stone – Capgemini Advanced Solutions Leader (NA Business Information Management) Scott Schlesinger – Senior Vice President; NA Business Information Management Leader
  • 2. 2The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved. What is transpiring in the market? Exclusive Research from CIO magazine JANUARY 2014 2014 State of the CIO SURVEY 1
  • 3. 3The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved. Customer  Value   Information DeliveryInformation Supply & Integration Project-­‐Marts   Project   Data   Project   Data   Project   Data   EDW   Supplier   Product   Customer   Finance   Subject  Area  Data   Other   Other   Sandbox   TransAct  Data   Staging  &  PSA   ODS   Information Management   Program & Data Governance Master Data Management Data Quality Framework CRMERPHROther Mobile   Self-­‐Service   Social  Media   Volume   Variety   Velocity  Sources   Internet Cloud Identify Organize ActAcquire Use Case Analyze Information Landscape Transformation The “New Normal” facing today’s data driven Organizations
  • 4. 4The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved. What is the driving force for this New Normal? Data explosion - creating opportunities to leverage Hadoop to offload data: Increased costs to store and use large volumes of data (structured, semi-structured, and unstructured) •  Wal-Mart handles more than 1 million customer transactions every hour, which is imported into databases estimated to contain more than 2.5 Petabytes of data. •  More than 5 billion people are calling, texting, tweeting and browsing on mobile phones worldwide •  100 terabytes of data uploaded daily to Facebook •  According to Twitter's own research in early 2012, it sees roughly 175 million tweets every day, and has more than 465 million accounts. Desire (inability) to look forward - creating opportunities to use new data leveraging Advanced Analytics •  Life Sciences organizations want to reduce the time to market of new, effective, safe drugs. However, clinical trial data, drug efficacy data, and market data is generally stored in various formats in various systems challenging their ability to make valid data correlation and effective, predictive results •  Retailers want to understand and predict how a new product will sell in a new market. However, all too often there is no efficient means to organize distributed social media data and couple with sales and demographic data to predict product performance
  • 5. 5The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved. What does a truly Optimized Environment offer? Efficiency of data storage Reduced investment in simply storing data Increased Analytics and insights Moving data to online storage where it is accessible in its various forms Offloading select data from legacy storage mediums and platforms to low-cost, commodity hardware Combining structured and unstructured data to drive innovation thru analytics Benefits ! Substantial Data Storage Cost Reduction freeing up funds to use for high value Analytics (self funding projects) ! Remove data from cold storage (tape) and make available for analysis ! Significant performance gains to your legacy environment ! Ability to perform analytical functions that were previously impossible leveraging existing and newly captured data ! Unlock significant untapped Business Value Data Optimization
  • 6. 6The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved. HANA is a key Component of an Optimized Data Strategy HOT •  Data is read and/or written frequently •  In-Memory •  All HANA features can be leveraged •  Recent Postings, Real Time Analytics, Management Reports, etc WARM •  In-frequent access •  No need to keep in memory all the time •  All HANA features can be leveraged •  Older content - prior year Management Reports, yearly or quarterly data COLD •  Sporadic access •  Data stored outside HANA – NLS storage •  Features limited by NLS capabilities •  Sporadically accessed video content, data archived for older years etc DATAVOLUME PERFORMANCE As  an  extension  of  a  BI  Strategy,  this  approach  allows  for  the  inclusion  of  unstructured  data,  leveraging   technologies  such  as  Hadoop  and  HANA  as  the  In-­‐Memory  platform  for  most  of  the  critical  analytics,  while  less   expensive  platforms  could  be  leveraged  for  “colder”  data  and  analytics.     Examples  
  • 7. 7The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved. Utilities/Energy Companies: "  Looking to move from Smart Meter to Smart Charging for load balancing. Time & Load based charging & notification "  Proactive Customer Intervention based on load prediction to reduce need to turn on “peakers “ "  Predictive Asset tracking and management Business Use Cases Across Various Sectors Organizations of all types and of all sizes are thirsting for knowledge and need new means to acquire, store, organize, optimize data Telecommunication Companies: "  Analyzing call data records in real time to identify fraudulent behavior as well as Churn triggers immediately "  Tailoring marketing campaigns to individual customers using location- based and social networking technologies "  Using insights into customer behavior and usage to develop new products and services Life Sciences Organizations: "  Desire to reduce the time to market of new, effective, safe drugs. However, clinical trial data, drug efficacy data, and market data is generally stored in various formats in various systems challenging their ability to make valid data correlation and effective, predictive results Retailers: "  Desire to understand and predict how a new product will sell in a new market. However, all too often there is no efficient means to organize distributed social media data and couple with sales and demographic data to predict product performance SAP HANA 0.0 sec Instant Results + = HADOOP Infinite Storage Real Time Business Results from Big Data
  • 8. 8The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved. HANA Use Cases – Ask yourself: What could make a difference? SAP  HANA   •  Sales Analysis •  Channel Performance •  Segmentation •  Product Launch •  Market Intelligence •  Contract & Revenue Mgmt. Commercial  Analytics   Big  Data  and  Analytics   •  Predictive Asset Maintenance •  Trade Analytics •  Sentiment Analysis •  Products Online •  Personalization Supply  Chain   •  Collaborative demand reconciliation •  Multi-level inventory optimization (SmartOps) •  Increased forecast/planning frequency •  Scheduling simulations/modeling •  Sales & Operations Planning Finance   •  Order to cash •  Minimum margin notifications •  DSO by product or service •  Profitability/margin (COPA) •  Financial close •  Management Reporting •  Forecasting / Planning Quality   •  Complaint tracking •  Product/material analysis •  Supplier performance •  Scrap Cost Management •  Yield Analytics HANA  can  provide  the  central  platform  capability  to  support  new  as  well  as  complex  analytics  .  
  • 9. 9The information contained in this document is proprietary. Copyright © 2014 Capgemini. All rights reserved. Amazon Cloud Dashboard & Analytics tools Source ERP/ Datawarehouse Solution Mobile Apps & Enablement In-memory Analytics Accelerator (HANA) Data Loading & Integration AWS S3 File System Datamart Capgemini’s Elastic Analytics is an end-to-end cloud solution that enables you to benefit from advanced analytics via Amazon Web Services (AWS). Get Immediate Business Insights – from Strategy to Execution in minutes using a Cloud based solution to quickly see “the art of the possible” Benefits: "  Can be made available within minutes "  Robust enterprise-ready platform "  Pay only for time used, no infrastructure costs, and no lead- times "  Supports many leading BI software solutions and so can have same look and feel as your own data center "  Completely scalable to meet the demands of the business