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New World New Rules
- 1. 5 FORCES CHANGING OUR WORLD FORCE #1 Rate & Speed of Change
- 2. Ten years ago there were no social networks.
- 3. Ten years ago there were no social networks. 7 years
- 4. Ten years ago there were no social networks. 26 m in years 7 12 days
- 5. 5 FORCES CHANGING OUR WORLD FORCE #2 Shift Happens - The New Cycle Of Innovation
- 6. There has been a Role Reversal: Consumers Are Now Driving the Innovation Circle New Technology Technology Investments Past: Business ‣ PCs / Laptops Innovation ‣ Networking circle ‣ E-mail ‣ IP Telephony Consumer and Large Mass Adoption Corporations Source: Cisco IBSG
- 7. 5 FORCES CHANGING OUR WORLD FORCE #3 “Power to the People”
- 8. Customers now have the power of social media to battle companies Bank of America says they’ll charge customers $5/month fee to use their debit cards Customers Take to the Web!
- 9. Customers now have the power of social media to battle companies 22-year-old Molly Katchpole of Washington starts online petition on Change.org 300,000 sign up She gets personal call from bank executive BofA backs off on fee
- 10. Spurred A Movement Against Big Banks “The Credit Union National Association said Thursday that since Bank of America's debit fee was announced, credit unions had Impact? added 650,000 members -- vs. 80,000 in an ordinary month -- and $4.5 billion in deposits.”
- 11. 5 FORCES CHANGING OUR WORLD FORCE #4 Net Generation - “100% Digital, All the Time
- 12. 33% of Fortune 500 companies block social media from the corporate intranet.
- 13. GEN Y SUGGESTIONS (HOW TO LEVERAGE THEM) • GET THEM OUT OF THE CUBICLE • IDENTIFY THEM • CREATE A GROUP PROVIDES FEEDBACK • REVERSE MENTORING EXECUTIVES • BETA TEST NEW PRODUCTS
- 14. 5 FORCES CHANGING OUR WORLD FORCE #5 Internet of Things - Everything is Connected
- 15. New Internet Inhabitants Simple, Smart, Value, Cloud Access, Device Agnostic, Big Data This nest thermostat Mavia plugs into Connected learns automatically car diagnostic port Band & Shoe Asthma inhaler cross-referenced with environmental / weather data Crime Data graphed by Stamen Design Sources: Cisco IBSG, 2011; Sparked, 2010; Nike, 2010; David Van Sickle, 2011; Proteus, 2011
- 16. Company DNA (Success - Genetic Structures) Genes Genes Genes Genes Genes Genes Genes Genes Genes Genes Genes
- 17. Company DNA /Culture (Success - Genetic Structures) Customer Service Operational Excellence Product Leadership Primary Success Criteria Relentless Innovati Collaboration Adaptability / Change Leverage Technology Experiment Constant Passion Simplification Develop & Customer Encourage Empower & Contribution Creativity Value Employees Strategy / Imagine the fu Nimble Crowd-sourcing
- 18. EMBRACE & BUILD A CULTURE OF EXPERIMENT CHANGE / CONSTANTLY ADAPTABILITY SUGGESTIONS LEVERAGE COLLABORATE WHAT’S FOR GREAT AVAILABLE FOCUS ON RESULTS RELENTLESS INNOVATION
- 19. MAKE CHANGE PART OF YOUR DAILY LIFE & PART OF CULTURE
- 20. MAKE CHANGE PART OF YOUR DAILY LIFE & PART OF CULTURE