1. Carmen Aponte
Hospitality
(773) 645-9417 | (407) 988 -8498
carmenaponte2250@gmail.com
SKILLS
Multi-tasking
concurrent events
Reliable, honest,
and trustworthy
Fluent in English
and Spanish orally
and through written
word
Strong attention to
detail and precision
Ability to manage a
housekeeping
budget
Car, driver’s license,
auto insurance, and
safe driving history
Knowledge in basic
and advanced
cleaning solutions
Compliant with
health and safety
standards
Effective time
management skills,
especially under
pressure
Physically able and
strong
EXPERIENCE
Fitness Formula Club, Chicago, IL - Housekeeping Supervisor
2016 - CURRENT
● Payroll and employee hourlogging
● Regularly attend management meetings and discuss ways to improve the business
● Assign projects throughout the gym to ensure cleanliness and organization
● Check, order and distribute supplies throughout the facility
Holiday Inn, Chicago, IL - Housekeeping Supervisor
2015 - 2016
● Inspect suites and other facilities for compliance to specifications of hotel management
● Ensure that staff performance meets rigorous cleanliness, safety and health standards
● Responsible for opening and closing the building without supervision
● Entrusted as a key holder
Holiday Inn Express, Hillside, IL - Director of Housekeeping
2013 - 2015
● Evaluate inventory in supply closets and order and restock when needed
● Coordinate with facilities staff to fulfill requirements of properly supplying and cleaning a well-trafficked
hotel
● Successfulin helping the housekeeping staff exceed in performance
● Lead by example: monitor and evaluate progress during and after the training process
● Assist and guide hotel guests through any concerns
● Keep a professionalmentality and find efficient solutions to any questions regarding accommodations
Hilton Orrington, Evanston, IL - Housekeeping Supervisor
2012 - 2013

2. ● Inspect suites and other facilities for compliance to specifications of hotel management
● Ensure that staff performance meets rigorous cleanliness, safety and health standards
● Responsible for opening and closing the building without supervision
● Entrusted as a key holder
Marriott Regional Hotels, Chicago, IL - Assistant Director of Housekeeping
1999 - 2006
● Established an indispensable presence at the workplace by cultivating important industry skills
● Managed front end operations
● Responsible for hiring, training and supervising housekeepers and housemen
● Formulated daily assignments to keep the staff on task
● Fostered an environment of motivation where employees delivered their best efforts
● Ensured that guests received the highest possible level of service and cleanliness
● Scheduled and organized employee workloads by managing a fair calendar and accommodating changes
*References will be given upon request!*