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A step-by-step guide to hiring and caring for your new addition.
What to expect when
you’re expecting...A nanny.
Expect support, partnership,
friendship, and fun!
How exciting! You’re about to welcome a new addition to your family: a Nanny. Time to think
about what you expect from her—and what she’ll expect from you. Bringing a nanny into your life
is more than a practical decision; it’s the beginning of a journey for your family. With this guide
from Care.com® HomePaySM
, you’ll have the tips and tools you to need to foster a rewarding and
mutually respectful relationship, every step of the way.
Care.com® HomePaySM
The information herein is general in nature and may not be applicable to or suitable for your specific circumstances. Accordingly, the information is
not intended to be providing legal or tax advice, and should not be relied upon without the advice and guidance of a professional tax or legal advisor.
The Process
888. 273. 3356 | Care.com/HomePay
Budget
Interview
Security
Offer & Contract
Step 1: Budget
Expect to pay a fair wage
and factor in the unexpected
Maximize your savings
	 Major factors
	 •	 Nanny’s experience and skill level
	 •	 Number of kids
	 •	 Education and training
	 •	 Where you live
	 •	 Additional responsibilities like
cleaning or cooking
	 •	 Live-in or live-out
•	 If your employor offers a Flexible Spending Account,
sign up–and save up to $2,000 per year!
•	 See if you qualify for the ChildCare Tax Credit
•	 Ask for child care benefits from HR
•	 Share a nanny with another family
•	 Explore options like day care or family child care
Step 1: Budget
	 Extra costs
	 •	 Mileage reimbursment
(if your nanny will drive your kids)
	 •	 Holiday bonus (usually 1-2 weeks’ pay)
	 •	 Paid vacation, holiday and sick time
	 •	 Overtime costs
	 •	 Cost of activities (museums etc.)
	 •	 Nanny taxes (see page 5)
As you try to determine your nanny’s wages, consider what will fit your budget—and what will
help you attract and retain the nanny you wish to hire. Here are some factors and extra things
to think about as you try to nail down the right dollar amount.
Care.com® HomePaySM
| 888. 273. 3356 | Care.com/HomePay
4
•	 Verify worker eligibility
•	 Obtain federal and state household employer tax IDs
•	 File a New Hire Report
•	 Calculate employee tax withholdings and track employer taxes
•	 Prepare and distribute paystubs
•	 File state employment tax returns and remit state tax dollars
•	 File federal estimated tax payments and remit federal taxes
•	 Prepare and distribute Form W-2 at year-end
•	 Prepare Schedule H to file with your personal income taxes
•	 File all required year-end forms with the Social Security Administration
•	 Read and respond to any government notices or alerts
•	 Monitor any changes to tax and labor laws
Big nanny tax to-dos*
Expect to pay nanny taxes
When you hire a nanny, you immediately become a household employer—and that means
you need to take the lead on nanny taxes. In fact, a lot of families don’t realize that, if they
pay their caregiver more than $1,900 a year, they’re responsible for nanny taxes. But no
need to stress. With Care.com® HomePaySM
, you have the experts and resources needed
to handle everything with confidence—from automatic payroll to effortless tax filings.
*HomePay is ready to help you with any and all of them.
Use our nanny calculator
to find the going rate
in your area: care.com/
babysitter-rates
QUICK TIP
5Step 1: Budget
Care.com® HomePaySM
By law, your nanny is required
to have health insurance.
While it’s not required for
you to provide it or chip in,
some employers help their
nanny anyway. Not only is
this a nice gesture, but it may
also be a tax-advantage for
both of you.
If your nanny will drive your
kids, contact your auto
insurance agent (or hers)
to ensure enough coverage
exists should an accident
occur. If you provide your
car for transportation, add
the nanny to your insurance.
If your nanny gets sick
or injured on the job, you
might be liable for any
lost wages and medical
bills. Workers’ comp is not
required in every state, but
it’s good for all employers
to have.
Health Insurance Car Insurance Workers’ Comp
Expect to go beyond what’s expected
even offer to pay insurance
6Step 1: Budget
888. 273. 3356 | Care.com/HomePay
Step 2: Interview
Expect to cover a lot of bases
Start with a phone interview
Narrow your list to the top 10 or so candidates and schedule times to talk with
each of them. It’s a great way to gauge interest, energy and professionalism.
Then, schedule in-person interviews
Meet face-to-face with your top candidates at a neutral location, like a
coffee shop. During this phase, you should:
	 •	 Leave your kids at home, so you can ask questions and get a feel
		 for the candidate’s background and personality
	 •	 Ask to see a photo ID to verify that she is who she claims to be
	 •	 Pay attention to your first impression—and trust your gut!
	 •	 Evaluate things like punctuality, neatness, hygiene and mannerisms
		 to get a sense of the candidate’s professionalism
Conclude with in-home interviews
Invite the top 2 or 3 candidates to your home for a more in-depth interview.
	 •	 Discuss your household rules
	 •	 Ask detailed questions about her background and child care philosophies
	 •	 See how she interacts with your kids (and try not to watch like a hawk!),
		 so you get a real sense of how they’ll naturally interact
8Step 2: Interview
Care.com® HomePaySM
| 888. 273. 3356 | Care.com/HomePay
9
Expect answers—lots!
Use these interview questions to guide your conversation and to better understand
your nanny’s personality, goals and workstyle.
• Why do you want this job and what are your long-term goals?
• What do you love about working with and caring for kids?
• What was your most recent position and what were the ages of the children?
• What are fun activities you do throughout the day to engage children (including on rainy days)?
• Do you have any special training (ie, CPR, First Aid, etc)?
• What is your approach to discipline?
• Can you provide me with the names and numbers of people you’ve nannied for before?
• Are you comfortable with our family’s diet/religious practices/special medications, etc?
(Tip: If something is important to your family, make sure you address it in your interview!)
• What is your pay range?
• Can you provide proof of citizenship?
Step 2: Interview
Care.com® HomePaySM
• Age
• Marital status
• Childbearing plans
QUESTIONS TO AVOID
• Sexual orientation
• Religion/Race
• Disability status
You shouldn’t ask candiates questions about their:
Expect to dig a little deeper.
Leave no room for guessing. Take this opportunity to ask any additional, detailed
questions that will help you decide if your nanny candidate is “the one.”
• What are your favorite and least favorite nanny responsibilities?
• What would are your best nanny qualities (how would your previous employers describe them)?
• Are you ok with taking on extra household tasks, such as preparing meals and folding laundry?
• Are you comfortable having a dog, cat or other pets around?
• Do you have any health issues (ie, allergies) our family should be aware of?
• Do you have your own car and are you comfortable transporting my kids?
10Step 2: Interview
888. 273. 3356 | Care.com/HomePay
Step 3: Security
Have you found a nanny your whole family adores? Hooray! But before you make an offer, make
sure you have a good handle on your nanny’s background—it’s just what security conscious
parents do these days:
	•	Ask for references. Request more people than the nanny provides (usually 3 child-care
		 related and two personal) to get a well-rounded picture of her character. Not sure
		 what to ask? We’ve outlined the best questions on the next page!
	•	Double-check references. Make sure you’re not unknowingly talking to a
		 candidate’s relative or friend, who may be biased. Look for connections between
		 the two people online or on social media.
	•	Run a background check. Learn as much information about the nanny you’d like
		 to hire before you welcome her into your home.
	•	Check out your nanny online. Search the candidate’s name online and review 	
anything you can find, including news items and social media profiles.
	•	Trust your instincts. Your gut reaction will tell you a lot about a candidate.
	•	Notify your state’s employment office. Once you’ve hired your nanny, let your
		 state’s employment office know. Then, have your nanny fill out an I-9 to verify
		 eligibility to work in the United States.
Expect to know more
Want to learn more about safety? Go to care.com/safety
12Step 3: Security
Care.com® HomePaySM
| 888. 273. 3356 | Care.com/HomePay
Step 4: Offer & Contract
Your nanny contract should include:
• Start date
• Your family’s address
• Work schedule (days and hours)
• Nanny’s contact info
• Daily child care responsibilities
• Any additional tasks, from driving to laundry
• When and how your nanny will be paid
• Vacation, holidays, and sick days (how many days, paid or unpaid)
• Any additional benefits you’ll cover (insurance, cell phone, etc)
• When raises and reviews will occur
• Grounds for termination
Want a clearer picture of what a nanny contract should look like?
Download a sample at care.com/sample-nanny-contract
Expect her to say, “Yes!”
fingers crossed
The next step is to print out a nanny contract which she should review before she
accepts the job. Think of yourself as a hiring manager—and remember that a nanny
contract is designed to protect both you and your new nanny.
Don’t forget: when everything is settled, let the
other applicants know the position has been filled.
Arrange a trial run
to make sure the
arrangement works
for everyone. It
can be a few days
or a few weeks,
depending on your
comfort level.
QUICK TIP
14Step 4: Offer & Contract
Care.com® HomePaySM
| 888. 273. 3356 | Care.com/HomePay
Your nanny hiring cheat sheets.
We’ve compiled these quick tips to guide you through key
steps of the nanny hiring process.
15
Top 10 questions to
ask a nanny candidate
Aka, your interview cheat sheet!
Why are you interested in
working for our family?
What do you love about
working with children?
Where did you grow up
and go to school?
Can you tell me about your
childcare experience?
Are you CPR-certified and/or do
you know basic First Aid skills?
What’s a situation that tested your
mettle and how you handled it?
How do you motivate kids to do
homework, go to bed, or do other
tasks that they don’t like?
What would you do in case of an
emergency [insert example]?
Have you ever made a
mistake on the job and
what did you learn from it?
What are your favorite ways to
spend the day with kids? Rainy
days? School vacation days?
Care.com® HomePaySM
| 888. 273. 3356 | Care.com/HomePay
5 Common Tax Myths, Solved
One of the biggest ways to prepare for your new nanny is to get a handle on nanny taxes. There’s a lot
of misleading information out there and Care.com® HomePaySM
is here to help you sort fact from fiction.
Myth: Your Nanny Is an Independent Contractor
Truth: In most cases it’s illegal to 1099 your nanny! According to the IRS, if you have nanny, typically you are a
household employer—and that means you’re required to give her a W-2 and pay taxes on schedule.
Myth: I Don’t Get Any Benefit for All the Tax Hassle
Truth: Actually, when you pay your nanny properly, you may qualify for tax credits you couldn’t receive if you paid
her off the books. If you or your spouse has access to a Flexible Spending Account through work, you can pay for up
to $5,000 of child care costs pre-tax. And, you might also be eligible for the Child Care Tax credit, that can give you
up to $1,200 in tax savings each year.
Myth: I Don’t Have Time to Do this Payroll Stuff
Truth: Paying your nanny legally takes a lot less time (and costs less!) than trying to clean up the mess if you’re ever
caught through an audit. And, with the help of HomePay, you can get expert guidance as well as answers to any
questions you might have. Recognized as industry experts, we understand the “in’s” and “out’s” of paying properly.
Myth: It’s Fine If My Nanny Wants to Negotiate Using Net Pay
Truth: Some caregivers prefer to negotiate on net pay. However, this doesn’t take into account the nanny’s federal or
state income tax withholding liability. The only professional way to discuss wages is based on gross pay—any other
way is confusing and can get legally murky.
Myth: I Don’t Have a Nanny, So I Don’t Have to Worry About the Nanny Tax
Truth: If you pay any kind of household helper (a dog walker, housekeeper, etc ) more than $1,900 per year, it’s on
you to pay nanny taxes. Technically, they’re a household employee and proper tax payments and filing are required.
Care.com® HomePaySM
| 888. 273. 3356 | Care.com/HomePay
Prepare for your new arrival.
Yay! You’re expecting a new nanny. Now help get her off to a great start, by providing
important information upfront and giving her the “lay of the land.”
Share contact information of family members and your childrens’ friends’ parents
Take her on a tour of your house--show her all the ins and outs
Equip her with her own set of house keys
Give her any membership cards and passes she might need
Guide her through the diaper-changing process and bathing ritual
If she plans to drive your car, show her whats what
Inform her of any allergies or food issues your kids might have
Tell her where she can find First Aid supplies and emergency medicine
	
Care.com® HomePaySM
| 888. 273. 3356 | Care.com/HomePay
What else do you
need to know?
Call the experts at Care.com®
HomePaySM
—we can take the
work and worry of household
payroll off your plate
888. 273. 3356

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What to expect when you're expecting a nanny via Care.com

  • 1. A step-by-step guide to hiring and caring for your new addition. What to expect when you’re expecting...A nanny.
  • 2. Expect support, partnership, friendship, and fun! How exciting! You’re about to welcome a new addition to your family: a Nanny. Time to think about what you expect from her—and what she’ll expect from you. Bringing a nanny into your life is more than a practical decision; it’s the beginning of a journey for your family. With this guide from Care.com® HomePaySM , you’ll have the tips and tools you to need to foster a rewarding and mutually respectful relationship, every step of the way. Care.com® HomePaySM The information herein is general in nature and may not be applicable to or suitable for your specific circumstances. Accordingly, the information is not intended to be providing legal or tax advice, and should not be relied upon without the advice and guidance of a professional tax or legal advisor.
  • 3. The Process 888. 273. 3356 | Care.com/HomePay Budget Interview Security Offer & Contract
  • 5. Expect to pay a fair wage and factor in the unexpected Maximize your savings Major factors • Nanny’s experience and skill level • Number of kids • Education and training • Where you live • Additional responsibilities like cleaning or cooking • Live-in or live-out • If your employor offers a Flexible Spending Account, sign up–and save up to $2,000 per year! • See if you qualify for the ChildCare Tax Credit • Ask for child care benefits from HR • Share a nanny with another family • Explore options like day care or family child care Step 1: Budget Extra costs • Mileage reimbursment (if your nanny will drive your kids) • Holiday bonus (usually 1-2 weeks’ pay) • Paid vacation, holiday and sick time • Overtime costs • Cost of activities (museums etc.) • Nanny taxes (see page 5) As you try to determine your nanny’s wages, consider what will fit your budget—and what will help you attract and retain the nanny you wish to hire. Here are some factors and extra things to think about as you try to nail down the right dollar amount. Care.com® HomePaySM | 888. 273. 3356 | Care.com/HomePay 4
  • 6. • Verify worker eligibility • Obtain federal and state household employer tax IDs • File a New Hire Report • Calculate employee tax withholdings and track employer taxes • Prepare and distribute paystubs • File state employment tax returns and remit state tax dollars • File federal estimated tax payments and remit federal taxes • Prepare and distribute Form W-2 at year-end • Prepare Schedule H to file with your personal income taxes • File all required year-end forms with the Social Security Administration • Read and respond to any government notices or alerts • Monitor any changes to tax and labor laws Big nanny tax to-dos* Expect to pay nanny taxes When you hire a nanny, you immediately become a household employer—and that means you need to take the lead on nanny taxes. In fact, a lot of families don’t realize that, if they pay their caregiver more than $1,900 a year, they’re responsible for nanny taxes. But no need to stress. With Care.com® HomePaySM , you have the experts and resources needed to handle everything with confidence—from automatic payroll to effortless tax filings. *HomePay is ready to help you with any and all of them. Use our nanny calculator to find the going rate in your area: care.com/ babysitter-rates QUICK TIP 5Step 1: Budget Care.com® HomePaySM
  • 7. By law, your nanny is required to have health insurance. While it’s not required for you to provide it or chip in, some employers help their nanny anyway. Not only is this a nice gesture, but it may also be a tax-advantage for both of you. If your nanny will drive your kids, contact your auto insurance agent (or hers) to ensure enough coverage exists should an accident occur. If you provide your car for transportation, add the nanny to your insurance. If your nanny gets sick or injured on the job, you might be liable for any lost wages and medical bills. Workers’ comp is not required in every state, but it’s good for all employers to have. Health Insurance Car Insurance Workers’ Comp Expect to go beyond what’s expected even offer to pay insurance 6Step 1: Budget 888. 273. 3356 | Care.com/HomePay
  • 9. Expect to cover a lot of bases Start with a phone interview Narrow your list to the top 10 or so candidates and schedule times to talk with each of them. It’s a great way to gauge interest, energy and professionalism. Then, schedule in-person interviews Meet face-to-face with your top candidates at a neutral location, like a coffee shop. During this phase, you should: • Leave your kids at home, so you can ask questions and get a feel for the candidate’s background and personality • Ask to see a photo ID to verify that she is who she claims to be • Pay attention to your first impression—and trust your gut! • Evaluate things like punctuality, neatness, hygiene and mannerisms to get a sense of the candidate’s professionalism Conclude with in-home interviews Invite the top 2 or 3 candidates to your home for a more in-depth interview. • Discuss your household rules • Ask detailed questions about her background and child care philosophies • See how she interacts with your kids (and try not to watch like a hawk!), so you get a real sense of how they’ll naturally interact 8Step 2: Interview Care.com® HomePaySM | 888. 273. 3356 | Care.com/HomePay
  • 10. 9 Expect answers—lots! Use these interview questions to guide your conversation and to better understand your nanny’s personality, goals and workstyle. • Why do you want this job and what are your long-term goals? • What do you love about working with and caring for kids? • What was your most recent position and what were the ages of the children? • What are fun activities you do throughout the day to engage children (including on rainy days)? • Do you have any special training (ie, CPR, First Aid, etc)? • What is your approach to discipline? • Can you provide me with the names and numbers of people you’ve nannied for before? • Are you comfortable with our family’s diet/religious practices/special medications, etc? (Tip: If something is important to your family, make sure you address it in your interview!) • What is your pay range? • Can you provide proof of citizenship? Step 2: Interview Care.com® HomePaySM
  • 11. • Age • Marital status • Childbearing plans QUESTIONS TO AVOID • Sexual orientation • Religion/Race • Disability status You shouldn’t ask candiates questions about their: Expect to dig a little deeper. Leave no room for guessing. Take this opportunity to ask any additional, detailed questions that will help you decide if your nanny candidate is “the one.” • What are your favorite and least favorite nanny responsibilities? • What would are your best nanny qualities (how would your previous employers describe them)? • Are you ok with taking on extra household tasks, such as preparing meals and folding laundry? • Are you comfortable having a dog, cat or other pets around? • Do you have any health issues (ie, allergies) our family should be aware of? • Do you have your own car and are you comfortable transporting my kids? 10Step 2: Interview 888. 273. 3356 | Care.com/HomePay
  • 13. Have you found a nanny your whole family adores? Hooray! But before you make an offer, make sure you have a good handle on your nanny’s background—it’s just what security conscious parents do these days: • Ask for references. Request more people than the nanny provides (usually 3 child-care related and two personal) to get a well-rounded picture of her character. Not sure what to ask? We’ve outlined the best questions on the next page! • Double-check references. Make sure you’re not unknowingly talking to a candidate’s relative or friend, who may be biased. Look for connections between the two people online or on social media. • Run a background check. Learn as much information about the nanny you’d like to hire before you welcome her into your home. • Check out your nanny online. Search the candidate’s name online and review anything you can find, including news items and social media profiles. • Trust your instincts. Your gut reaction will tell you a lot about a candidate. • Notify your state’s employment office. Once you’ve hired your nanny, let your state’s employment office know. Then, have your nanny fill out an I-9 to verify eligibility to work in the United States. Expect to know more Want to learn more about safety? Go to care.com/safety 12Step 3: Security Care.com® HomePaySM | 888. 273. 3356 | Care.com/HomePay
  • 14. Step 4: Offer & Contract
  • 15. Your nanny contract should include: • Start date • Your family’s address • Work schedule (days and hours) • Nanny’s contact info • Daily child care responsibilities • Any additional tasks, from driving to laundry • When and how your nanny will be paid • Vacation, holidays, and sick days (how many days, paid or unpaid) • Any additional benefits you’ll cover (insurance, cell phone, etc) • When raises and reviews will occur • Grounds for termination Want a clearer picture of what a nanny contract should look like? Download a sample at care.com/sample-nanny-contract Expect her to say, “Yes!” fingers crossed The next step is to print out a nanny contract which she should review before she accepts the job. Think of yourself as a hiring manager—and remember that a nanny contract is designed to protect both you and your new nanny. Don’t forget: when everything is settled, let the other applicants know the position has been filled. Arrange a trial run to make sure the arrangement works for everyone. It can be a few days or a few weeks, depending on your comfort level. QUICK TIP 14Step 4: Offer & Contract Care.com® HomePaySM | 888. 273. 3356 | Care.com/HomePay
  • 16. Your nanny hiring cheat sheets. We’ve compiled these quick tips to guide you through key steps of the nanny hiring process. 15
  • 17. Top 10 questions to ask a nanny candidate Aka, your interview cheat sheet! Why are you interested in working for our family? What do you love about working with children? Where did you grow up and go to school? Can you tell me about your childcare experience? Are you CPR-certified and/or do you know basic First Aid skills? What’s a situation that tested your mettle and how you handled it? How do you motivate kids to do homework, go to bed, or do other tasks that they don’t like? What would you do in case of an emergency [insert example]? Have you ever made a mistake on the job and what did you learn from it? What are your favorite ways to spend the day with kids? Rainy days? School vacation days? Care.com® HomePaySM | 888. 273. 3356 | Care.com/HomePay
  • 18. 5 Common Tax Myths, Solved One of the biggest ways to prepare for your new nanny is to get a handle on nanny taxes. There’s a lot of misleading information out there and Care.com® HomePaySM is here to help you sort fact from fiction. Myth: Your Nanny Is an Independent Contractor Truth: In most cases it’s illegal to 1099 your nanny! According to the IRS, if you have nanny, typically you are a household employer—and that means you’re required to give her a W-2 and pay taxes on schedule. Myth: I Don’t Get Any Benefit for All the Tax Hassle Truth: Actually, when you pay your nanny properly, you may qualify for tax credits you couldn’t receive if you paid her off the books. If you or your spouse has access to a Flexible Spending Account through work, you can pay for up to $5,000 of child care costs pre-tax. And, you might also be eligible for the Child Care Tax credit, that can give you up to $1,200 in tax savings each year. Myth: I Don’t Have Time to Do this Payroll Stuff Truth: Paying your nanny legally takes a lot less time (and costs less!) than trying to clean up the mess if you’re ever caught through an audit. And, with the help of HomePay, you can get expert guidance as well as answers to any questions you might have. Recognized as industry experts, we understand the “in’s” and “out’s” of paying properly. Myth: It’s Fine If My Nanny Wants to Negotiate Using Net Pay Truth: Some caregivers prefer to negotiate on net pay. However, this doesn’t take into account the nanny’s federal or state income tax withholding liability. The only professional way to discuss wages is based on gross pay—any other way is confusing and can get legally murky. Myth: I Don’t Have a Nanny, So I Don’t Have to Worry About the Nanny Tax Truth: If you pay any kind of household helper (a dog walker, housekeeper, etc ) more than $1,900 per year, it’s on you to pay nanny taxes. Technically, they’re a household employee and proper tax payments and filing are required. Care.com® HomePaySM | 888. 273. 3356 | Care.com/HomePay
  • 19. Prepare for your new arrival. Yay! You’re expecting a new nanny. Now help get her off to a great start, by providing important information upfront and giving her the “lay of the land.” Share contact information of family members and your childrens’ friends’ parents Take her on a tour of your house--show her all the ins and outs Equip her with her own set of house keys Give her any membership cards and passes she might need Guide her through the diaper-changing process and bathing ritual If she plans to drive your car, show her whats what Inform her of any allergies or food issues your kids might have Tell her where she can find First Aid supplies and emergency medicine Care.com® HomePaySM | 888. 273. 3356 | Care.com/HomePay
  • 20. What else do you need to know? Call the experts at Care.com® HomePaySM —we can take the work and worry of household payroll off your plate 888. 273. 3356