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caseorganic.com
Workshop on Designing
Calm Technology
calmtech.com
Workshop by Amber Case | Research Fellow
Harvard Berkman Klein Center
Civic Media @ MIT Media Lab
@caseorganic
caseorganic@gmail.com
caseorganic.com
50 billion devices
will be online by
2020. -Cisco
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Sound good?
caseorganic.com
Consider…
caseorganic.com
The "Smart" Watch
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The "Smart" Fridge
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The Dystopian Kitchen of the Future
caseorganic.com
Interruptive
Technology
caseorganic.com
Connected Animals
caseorganic.com
The new Schrödinger's Cat
Failure forces humans to ‘manually’ feed ravenous pets
caseorganic.com
PetNet is not held responsible for any service failures:
Source: http://readwrite.com/2016/08/01/petnet-shows-happens-iot-fails-dl1/
caseorganic.com
We need a
Calm Technology
caseorganic.com
XEROX PARC: mid-90s
Mark Weiser John Seeley Brown
caseorganic.com
caseorganic.com
“A good tool is an invisible tool.
By invisible, we mean that the
tool does not intrude on your
consciousness; you focus on the
task, not the tool.”
Mark Weiser --
1993
caseorganic.com
A person's primary task
should not be computing, but
being human.
caseorganic.com
Principles of Calm
Technology
caseorganic.com
I. Technology shouldn’t require
all of our attention, just some of
it, and only when necessary
caseorganic.com
A Tea Kettle
caseorganic.com
II. Technology should inform and
create calm
caseorganic.com
III. Technology should make
use of the periphery
caseorganic.com
Calm technology makes use of our
peripheral attention, allowing us to
be aware of more things with less
cognitive overhead.
Empowering the Periphery
caseorganic.com
1. Haptics vs. auditory alerts (haptic compass)
2. Light status vs. full display (on/off)
3. Positive or negative tones (home electronics)
4. Transparency (inner-office windows)
Create ambient awareness through
different senses
caseorganic.com
Weather Status
Lighting
Hue Lightbulb connected
to a weather report
@aaronpk 2014
caseorganic.com
LUMOBack Smart Posture Sensor
Buzzes you
when you exhibit
poor posture.
caseorganic.com
IV. Technology should
amplify
the best of technology and
the best of humanity
caseorganic.com
• 1500 times faster
When
automation
goes right
3Scan:
1500 times
faster than
humans
caseorganic.com
V. Technology can
communicate, but it doesn’t
need to speak
caseorganic.com
The Roomba Robotic
Vacuum Cleaner :)
caseorganic.com
1. Machines shouldn't act like humans
2. Humans shouldn't act like machines
3. Amplify the best part of each
Design for people first
caseorganic.com
VI. Technology should work
even when it fails.
caseorganic.com
caseorganic.com
VII. The right amount of
technology is the minimum
needed to solve the
problem.
caseorganic.com
Street Lights Toilet Occupied Sign
caseorganic.com
VIII. Technology should
consider social norms
caseorganic.com
Restorative
Normal
Enhancing Fear-inducing
Accepted
Invisible
Technology and Invisiblity
caseorganic.com
Exercises
caseorganic.com
Place*
- Relation
- History
- Identity
*Non-Places: Introduction to an Anthropology
of Supermodernity (1995), Marc Augé
caseorganic.com
Non-place
Modern Urban
Society
caseorganic.com
caseorganic.com
caseorganic.com
caseorganic.com
Project #1:
Design a place in
a non-place.
15 min
caseorganic.com
I. Technology should require the smallest
possible amount of attention
II. Technology should inform and create calm
III. Technology should make use of the periphery
IV. Technology should amplify the best of
technology and the best of humanity
V. Technology can communicate, but doesn’t
need to speak
VI. Technology should work even when it fails
VII. The right amount of technology is the
minimum needed to solve the problem
caseorganic.com
Project #2:
Pick a Doctor’s Office
Or Hospital Experience
and Design it to be calm
(15 min)
caseorganic.com
Calm Technology allows people to
accomplish goals with the least
amount of mental cost
caseorganic.com
1. Haptics vs. auditory alerts (haptic compass)
2. Light status vs. full display (on/off)
3. Positive or negative tones (home electronics)
4. Transparency (inner-office windows)
Create ambient awareness through
different senses
caseorganic.com
Project #3:
Design a product or service that
uses Ambient Awareness to
deliver information
(15 min)
caseorganic.com
Thank you
very much!
Amber Case
calmtech.com
Calm Technology
from O'Reilly and
amazon.com!

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Workshop on Designing Calm Technology

Notas del editor

  1. It’s not just the kitchen
  2. It’s not just the kitchen
  3. YOU AGREE THAT YOU WILL NOT RELY ON THE SERVICES FOR ANY SAFETY OR CRITICAL PURPOSES RELATED TO YOUR OR YOUR PET.
  4. And that’s why we need a calm technology
  5. Public domain picture:: Okan Çalışkan Escalator Metro Stairs
  6. Includes other tech such as insilun pumps, crutches, etc.