2. 2
Internationalization Test Approach
Keywords: Test Automation, HP QuickTest Professional, Globalization Testing, Localization Testing, Test
Approach, I18N, L10N
Date : May 09, 2012
Venue : Bangalore, INDIA
Speaker: NaveenKumar Namachivayam, Infosys Limited, Mysore, INDIA
Email: Naveen_KumarN@infosys.com

3. Abstract
3
• WWW (World Wide Web) is a platform for
electronic-commerce, to share knowledge, social
networking, online entrepreneurship and other
information.
• Quality Assurance plays an extremely important
role in delivering a product and also contributes
significantly on the time to market aspect.
• Manual Testing of multilingual websites (as well
as any other kind of applications) is time and
resource consuming, whereas Automation Testing
is one of the arenas which saves time and effort,
increases accuracy, efficiency and repeatability
for effective testing.
• This presentation addresses different approaches
to automate multilingual websites, which would
help us determine the model that best suits the
business organization requirements and needs.

4. Agenda
• An Overview - Internationalization/Localization/Globalization
• Challenges in Testing Multilingual Applications
• Multilingual Testing Strategy
• Test Automation Approach for Multilingual applications
• Discussion on Case Studies
• Conclusion and Benefits
4

5. An Overview - Internationalization/Localization/Globalization
• Internationalization or I18N is deploying products and services in different languages
and locales across the globe without any redesign.
• Localization or L10N is the process of transforming the products/services for a
particular region/market.
• Translation plays a critical role in L10N. Ensures the products/services have aligned
with locale such as Date, Time zone, Currency, Holidays, Character Encoding and
Linguistic. As
• Localization testing involves primarily on translation and is worthy to have multi-
linguistics experts in place.
• Globalization Testing ensures whether the products/services deployed is properly
functioning for any selected culture/locale
5

6. Major Organizations’ Internationalized Websites
6
Websites screenshots from Google, Ferrari, HP and Apple

7. Associations which promotes Internationalization
7
Logos from W3C, GALA and LISA

8. 8
Challenges in testing multilingual applications
• As of Dec 2011, there are 121 millions of users in India accessing internet.
• 59% people accessing internet via mobiles.
• 10% increase in Internet usage boosts the Gross Domestic Product (GDP) by 1.08 per
cent.
• India is a largest democracy country in the world where 30 languages are spoken by
millions native people and 122 languages spoken by more than the 10,000 people and
2371 dialects.
• India is a multilingual country with 22 official languages and 12 scripts.
• Joint report by Indian Council for Research on International Economic Relations (ICRIER), The Internet and Mobile Association of
India (IAMAI) and the Department of IT http://www.business-standard.com/india/news/internet-penetration-to-boost-indias-
gdp/462368/

9. 9
Challenges in testing multilingual applications
• Major challenge is TRANSLATION
• Styling, Indents, Line Spaces and Alignment (Vertical and Horizontal) Issues
• Underlining characters in mantras/slogans
• Bullets and Numbering formats
• Browsers Compatibility
Websites screenshots from TDIL

10. 10
Multilingual Testing Strategy
Test Environment
Setup
• Microsoft Language packs
Application Under
Test Study
• Unicode compliant
• Multi-byte characters
Test Case Design
• User Interface
• Input/Outputs

11. 11
Test Automation alternative approaches for multilingual applications
• Testing multilingual application manually is time and resource consuming.
• QA team should consist of technical and multilingual experts in a proper ratio.
Images from mediarunsearch.co.uk, fingerinallthepies.blogspot.com and naveenkumarn.in

12. 12
Test Automation alternative approaches for multilingual applications
Implementing multiple ORs
Implementing Switch statement
Implementing Custom Dictionary
Implementing Descriptive
Programming/Regular Expressions

13. 1313
Discussion on Case Studies
Websites screenshots from Google and HP

14. 14
Discussion on Case Studies - Google.com and Google France
Google Search button properties using
Object Spy in QTP
Recherché Google button properties
using Object Spy in QTP
Browser Internet Explorer 6

15. 15
Discussion on Case Studies - Google.com and Google France
Google Search button identification using QTP in IE 8

16. 16
Discussion on Case Studies - HP India and HP France
Object Properties of Support &
Drivers link
Object Properties of Support et
Pilotes link
Browser Internet Explorer 6

17. 17
Discussion on Case Studies - HP India and HP France
Additional Properties of Support et
Pilotes link
Additional Properties of Support &
Drivers link
Browser Internet Explorer 6

18. 18
Conclusion
Descriptive
Programming
Optimized
Object
Repository
I18N Test
Automation

19. 19
Benefits
Technology
Process
People
People
• Increase in
Client Value
• Cost Savings
• Test Automation
expertise
• Minimum
support from
Multilingual
experts
Process
• Leads to
Innovation
• Faster Time-to-
market
Technology
• Utilization of
Testing Tools
• Less effort on
rework and
maintenance

20. 20
Questions?
Vrae?
‫أسئلة؟‬
有问题吗？
Soalan?
கேள்விேள்?
Sorular?
Preguntes?
Zalantzak dituzu?
सवाल?
Haben Sie Fragen?

21. 21
Thank you
teşekkür ederim
‫شكرا‬
谢谢
falemnderit
நன்றி
Eskerrik asko
Danke
благодаря
शुक्रिया
Þakka þér

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