The Helsingborg City Library's mission is to provide free access to information and knowledge through its digital and physical spaces to promote democracy. The library supports smart cities by ensuring digital inclusion and literacy through four key aspects of its work: freedom of expression, access to information, community meeting spaces, and services for all citizens. By combining analog and digital services, collaborating with other organizations, and connecting with citizens directly, the library aims to develop smart citizens who can engage with their city's smart technologies and initiatives.