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“ The traditional potency of the family,  the church, and the local community  suddenly seemed dwarfed by the  sway of the giant corporations.  This momentous shift in the balance  of social forces created a crisis of  legitimacy for the large corporation.” Roland Marchand (1998)   The Corporate Search for Legitimacy
” Damned if we do. Damned if we don’t.” Anita Roddick on CSR communication in Body Shop’s first non-financial report 1995
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Company Investors Suppliers Employees Customers Input-model of strategic management:
Company Investors Suppliers Employees Customers Governments Political groups Communities Trade associations Stakeholder Model Strategic Management
Company Investors Employees Customers Governments Political groups Communities Trade associations Stakeholder Model Strategic Management United  Nations 2nd and 3rd tier Suppliers Local  authorities Global norms Suppliers
” We have created some of the best conditions in the world  for private enterprises. Thus, the individual manager also has a  responsibility that the company behaves decently.  A responsibility for not cheating to achieve advantages  at the cost of others by smart taxation maneuvres,  untaxed labour, underpayment of foreign workers  or by selling too old meat." –  Prime Minister Anders Fogh Rasmussen,  New Year’s speach, December 2006 ”  To me CSR is not a new thing. Many Danish  companies have always been active in taking care of their employees as well as caring  about social and environmental consequences.  This not only applies to large companies.  Smaller companies also have a responsibility” - Minister for Economic and Business Affairs  Bendt Bendtsen, June 2005 Prime Minister & Minister of Economic and Business Affairs on CSR
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[object Object],[object Object],[object Object],While few trust business now, Ban Ki-Moon points out the irony that two-thirds of the world's  people "think business should be fully engaged in tackling our common problems." Which businesses fit this bill? One answer is the list of  Global 100 Most Sustainable Companies i n the World announced each year by  Corporate Knights  and Innovest Strategic Value Advisors .  Perhaps predictably, turnover in the list this year was highest amongst financial firms, with 14  (including AIG and Societe Generale) dropping off, and only nine (including Goldman Sachs) replacing them. This year, CSRwire members  Procter & Gamble  and  SAP  made the list. UN General Secretary Kan Ki Moon on CSR
 
CSR The Naturalization of Industry
CSR and ”the good life
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Or … development of  more subtle implicit Nordic CSR communication ??
 
 
 
 
 
CSR shapes positive reputations But  CSR disclosure evokes scepticism:  ” what are you trying to hide?” ” you could have done much more” The Challenge of the Self-promoter’s Paradox Those who do most, often attract most criticism home  |  facts & myths  |  empty promises  |  write a letter  |  oppose Scope of Work  |  stopping IKEA  |  links  |  contact
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Communication of Corporate Social Responsibility

  • 1.
  • 2. “ The traditional potency of the family, the church, and the local community suddenly seemed dwarfed by the sway of the giant corporations. This momentous shift in the balance of social forces created a crisis of legitimacy for the large corporation.” Roland Marchand (1998) The Corporate Search for Legitimacy
  • 3. ” Damned if we do. Damned if we don’t.” Anita Roddick on CSR communication in Body Shop’s first non-financial report 1995
  • 4.
  • 5. Company Investors Suppliers Employees Customers Input-model of strategic management:
  • 6. Company Investors Suppliers Employees Customers Governments Political groups Communities Trade associations Stakeholder Model Strategic Management
  • 7. Company Investors Employees Customers Governments Political groups Communities Trade associations Stakeholder Model Strategic Management United Nations 2nd and 3rd tier Suppliers Local authorities Global norms Suppliers
  • 8. ” We have created some of the best conditions in the world for private enterprises. Thus, the individual manager also has a responsibility that the company behaves decently. A responsibility for not cheating to achieve advantages at the cost of others by smart taxation maneuvres, untaxed labour, underpayment of foreign workers or by selling too old meat." – Prime Minister Anders Fogh Rasmussen, New Year’s speach, December 2006 ” To me CSR is not a new thing. Many Danish companies have always been active in taking care of their employees as well as caring about social and environmental consequences. This not only applies to large companies. Smaller companies also have a responsibility” - Minister for Economic and Business Affairs Bendt Bendtsen, June 2005 Prime Minister & Minister of Economic and Business Affairs on CSR
  • 9.
  • 10.
  • 11.  
  • 12. CSR The Naturalization of Industry
  • 13. CSR and ”the good life
  • 14.
  • 15. Or … development of more subtle implicit Nordic CSR communication ??
  • 16.  
  • 17.  
  • 18.  
  • 19.  
  • 20.  
  • 21. CSR shapes positive reputations But CSR disclosure evokes scepticism: ” what are you trying to hide?” ” you could have done much more” The Challenge of the Self-promoter’s Paradox Those who do most, often attract most criticism home | facts & myths | empty promises | write a letter | oppose Scope of Work | stopping IKEA | links | contact
  • 22.