Carl Cooper

Greater New York City Area United States

VP, Head of Account Management, Americas

Advertising / Marketing / PR

LivePerson is a quarter-billion dollar, publicly traded company. It is the world leader in helping companies create meaningful, real time customer connections that help businesses increase conversions and improve consumer experience. LivePerson's LiveEngage SaaS products are far superior to anything yet available in the industry. I am responsible for the overall retention and growth of all LivePerson's existing clients in the Americas (excluding self-service customers). My segment made up of approximately 3,000 clients ranging in size from $50M to Fortune 100. My organization is the foundation of LivePerson’s revenue base and employs 25-30 account managers and their managers. My ...