Strategic importance of hiring with recruitment & employment
Veteran Case Study Pharma 3-21
1. A veteran recruitment solution focused on advancing careers
www.randstadsourceright.com
A pharma manufacturer helps former military personnel find a
promising civilian career in pharmaceutical manufacturing
case study
A spike in veteran &
diversity hiring
Under the initiative, the client
was able to achieve a veteran
hiring ratio of 30% and a
diversity ratio of 50%. The
results meant the company
surpassed its veteran and
diversity goals.
30%
veteran
hiring
ratio
higher
quality of
candidates
presented
a replicable
approach
for other
divisions
the success
Satisfied hiring
managers
The company reported
that hiring managers were
impressed with the quality of
veteran candidates presented.
Furthermore, all were highly
committed to the company’s
effort to hire more veterans.
A highly
scalable model
Randstad Sourceright’s Veteran
Talent Pipeline initiative was
so successful that not only will
it serve as a model for veteran
recruitment throughout the
client but it has also attracted
the attention of talent leaders
from other divisions.
Randstad Sourceright provides great strategy, industry experience and
insights to support my needs. It offers up a wealth of knowledge for
executing on our veteran recruitment strategies. The company’s experts
offer valuable feedback on whether our initiatives or process changes will
be effective. They also bring the right recruitment expertise to the table,
which is one the most valuable services for my needs.
— Client’s Military Outreach and Diversity Specialist
2. The client is a large manufacturer of pharmaceutical products in the US and a division of one of the largest
life sciences companies in the world. In August 2015, one of its state-of-the-art manufacturing facility in the
US sought to enhance production positions, which was an opportunity to capitalize on its military veteran
recruitment efforts. With their proven track record as reliable employees who possess discipline, precision
and loyalty, former service women and men were highly regarded by the client’s leaders. Research shows
the veteran community tends to be more diverse, which fulfilled its goal of enhancing workforce inclusion.
At the same time, as a government contractor, the company wanted to demonstrate its rigorous veteran
recruitment efforts. The company worked on bringing in high-caliber talent to fill technician I, II & III level
positions to meet the higher production targets for the site.
Like most pharmaceutical manufacturers, the company encountered difficulties reaching its benchmark
of filling at least 7% of hires with veteran talent because their service experience typically did not involve
manufacturing or cleanroom operations. However, most are highly trained and adept at learning the
required manufacturing skills very quickly. Therefore, they were a source that was essential to consider.
Prior to its initiative, the company often sourced temporary workers from agencies to fill production
positions. This was not an effective way to attract veterans because the roles didn’t offer benefits and more
important longevity and career development, which many veteran candidates required.
The pressure to increase veteran hiring at the facility was exacerbated by a tight deadline to ramp up
production for a new product launch. The company had aimed to staff its production team over the span of
four months.
• Backed by the client’s commitment to diversity and veterans, Randstad Sourceright recruited the
company’s military/diversity outreach coordinator to promote all its diversity and veteran hiring. To
ensure it had the recruitment expertise and strategic insights needed to fulfill its veteran recruitment
goals, the company worked with Randstad Sourceright to both source and engage with qualified
veterans locally. With the support of the internal recruiting team and Randstad Sourceright’s Veteran
Talent Pipeline program, the coordinator quickly developed a strategy and oversaw its execution shortly
after joining the company.
• Supported by Randstad Sourceright’s Veteran Talent Pipeline program, the client tapped into an
extensive network of transitioning veterans. By emphasizing its employee value proposition and
highlighting a long-term career progression, the company met its goal for hiring high-quality talent.
• The client realized the US military does not have manufacturing occupations but felt those with military
training, especially mechanical training, and an honorable discharge would perform very well in its
training program.
• Aside from helping the company to better engage with veterans, Randstad Sourceright coordinated
with the local state workforce agency and the US Labor Department to optimize its initiative, resulting
in a faster time-to-fill.
the situation
the solution
www.randstadsourceright.com
case study