5. MARKETING PLAN
What is the marketing objective
and marketing focus?
What features the Consumer
expect to make decision?
Product characteristics that can be matched
with what our customers want - profitably
• EXPECTATION 1
• EXPECTATION 2
……………..
• PRODUCT FEATURE 1
• PRODUCT FEATURE 2
• ....................
<STATE MARKETING OBJECTIVE>
• Marketing channel 1
• Marketing channel 2
Product Selling Point
Consumer Influence
Marketing
• Marketing channel 3
• Marketing channel 4……………
<<COMPANY
NAME>>
6. OPERATION: PROCESS FLOW
PURCHASE PROCESS
Activity 1 Activity 2 Activity 3 Activity 4 Activity 5 Activity 5
Activity 1 Activity 2 Activity 3 Activity 4
LEARN – RETRIEVE INFORMATION SHOP – DETERMINE PRODUCT NEEDS, PRICING, AVAILABILITY BUY – PLACE ORDER
GET HELP – ONLINE SUPPORT WITH PRODUCT DETAILS, BUY PROCESS , CUSTOMIZED PRICE DISCOUNTS (ICB PRICING) AND SO ON
PRE-PURCHASE PROCESS
Activity 5 Activity 6
Activity 1 Activity 2 Activity 3 Activity 4 Activity 5 Activity 5
POST-PURCHASE PROCESS
8. VALUE ARCHITECTURE
PRODUCT/SERVICE:
VALUE PROPOSITION / CUSTOMER
COST & REVENUE MODEL
OPERATION:
DIFFERENTIATING FACTOR:
PARTNERS:
CUSTOMER PROFILE:
COMPETITION:
CORE COMPETENCY:
BENEFITS
HOW TO REACH CUSTOMERS:
COST COMPONENTS:
COST MITIGATION PLAN:
SOURCE OF FUNDS: MODE OF PAYMENT OF
SERVICES:
REVENUE:
BUSINESS MODEL