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Foundation Course in Human Resource Management
Discipline & Employee Discipline
• Discipline – Expected and accepted behaviour
within the organization
• Employee Discipl...
Expected
Behaviour
Accepted
Behaviour
Employee
Discipline
Employee
Discipline
Following Rules
and Regulations
Behave
according to
implied terms
Behave
according to
expressed
terms
Expressed Terms
• The terms specifically stated verbally or in
writing in regard to the contract of
employment
Expressed Terms
• These terms are found in
1. Letter of Appointment
2. Circulars
3. Standing Orders
4. Collective Agreemen...
Implied Terms
• They are not clearly mentioned, expressed or
stated in writing
• The employee is expected to know them
Implied Terms
• Carrying out one’s duties and responsibilities
effectively and efficiently
• Behaving well inside and outs...
Types of Discipline
1. Positive or Constructive Discipline
2. Corrective or Punitive Discipline
Positive or Constructive Discipline
• Promoting “self-discipline” within the
organization by educating all the employees
o...
Positive or Constructive Discipline
• Educating employees on the objectives expected
from those rules, regulations and sta...
Positive or Constructive Discipline
• Obtaining the consent of all employees in
amending existing rules and regulations an...
Positive or Constructive Discipline
• This is also called preventive discipline
Constructive or Punitive Discipline
• Making employees disciplined by punishing
those who violate the code of conduct.
• T...
Constructive or Punitive Discipline
1. Positive Approach
• Based on the idea that there is no bad
human behavior
• Encoura...
Constructive or Punitive Discipline
2. Sandwich Model
Constructive or Punitive Discipline
2. Sandwich Model
• Giving a critical feedback to someone to
change his or her behavio...
Constructive or Punitive Discipline
2. Sandwich Model
Prepare
Compliment
Coach-
present the
facts
encourage
Follow up
Constructive or Punitive Discipline
3. Progressive Discipline
• Trying to correct the employees’ misbehavior
using progres...
Constructive or Punitive Discipline
4. Negative Approach
• Hot Stove Theory
Constructive or Punitive Discipline
Employee Misconduct
• Violating rules and regulations of the
organization
• Breach of “expressed” or “implied” terms of
th...
Employee Misconduct
“An act or omission that is in breach of
expressed or implied terms and conditions of
the employment w...
Types of Misconduct
Misconduct
Minor Misconduct
Major
Misconduct/Gross
Misconduct
Minor Misconduct
• Acts of misconducts that do not result in
severe disciplinary actions
Minor Misconduct
1. Late attendance/tardiness
Minor Misconduct
2. Absenteeism
Minor Misconduct
3. Negligence of work/carelessness
Minor Misconduct
4. Not wearing uniforms or personal protective
equipments (PPE)
Minor Misconduct
5. Refusal to work reasonable amount of
overtime
Major Misconduct/Gross Misconduct
• Misconducts that result in server disciplinary
actions including the termination as we...
Major Misconduct/Gross Misconduct
1. Insubordination
• Insubordination is the act of
willfully disobeying your superior.
Major Misconduct/Gross Misconduct
2. False allegation against the superiors
• False accusations which don’t have a solid
f...
Major Misconduct/Gross Misconduct
3. Theft or misappropriation
• Stealing
• Using the properties of the organizations
misa...
Major Misconduct/Gross Misconduct
4. Assaulting or threatening another employee
Major Misconduct/Gross Misconduct
5.Using abusive language to address superiors
Major Misconduct/Gross Misconduct
7. Drunkenness of responsible officers while on
duty
Disciplinary Procedure
1. Preliminary Investigation
• Collecting materials
• Recording evidence
• Analysis evidence
• Deci...
Disciplinary Procedure
2. Show cause or charge sheet
• Showing the mistakes committed
• Explaining the gravity of those mi...
Disciplinary Procedure
3. Receiving explanations
• Obtaining answers for the mistakes committed
• Obtaining reasons for th...
Disciplinary Procedure
4. Accepting or rejecting explanation
• Analyzing the answers and explanations to see
the validity
...
Disciplinary Procedure
5. Domestic inquiry
• In depth analysis of the incident related to the
disciplinary procedure
• Inq...
Disciplinary Procedure
6. Findings of the report
• The report is prepared by an independent and
impartial person
• The rep...
Disciplinary Procedure
7. Taking disciplinary actions
• Depending on the gravity of the mistakes
committed
• Higher the gr...
Types of Punishments/Disciplinary
Actions
• Warnings – Verbal/Written
Types of Punishments/Disciplinary
Actions
• Severe warning or last warning
Types of Punishments/Disciplinary
Actions
• Fines (up to 5% of the salary and the
deductions to be credited to employee
we...
Types of Punishments/Disciplinary
Actions
• Suspending (without pay for a definite period)
Types of Punishments/Disciplinary
Actions
• Transfer
Types of Punishments/Disciplinary
Actions
• Deferment of increments and promotions
Types of Punishments/Disciplinary
Actions
• Demotion
Model Questions
1. What is misconduct?
Model Questions
2. Explain the purpose of preliminary
investigation
Model Questions
3. What do you mean by “Minor Misconduct” in
an organization? Give examples
Model Questions
4. Name the six steps involved in disciplinary
procedure
Model Questions
5. Explain how you can improve discipline in an
organization
Model Questions
6. List and explain the types of punishments
Thank you…!!!
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3 employee discipline

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Discipline in the workplace is the means by which supervisory personnel correct behavioural deficiencies and ensure adherence to established company rules. The purpose of discipline is correct behaviour. It is not designed to punish or embarrass an employee.

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3 employee discipline

  1. 1. Foundation Course in Human Resource Management
  2. 2. Discipline & Employee Discipline • Discipline – Expected and accepted behaviour within the organization • Employee Discipline – behaviour expected by the employer or the organization.
  3. 3. Expected Behaviour Accepted Behaviour Employee Discipline
  4. 4. Employee Discipline Following Rules and Regulations Behave according to implied terms Behave according to expressed terms
  5. 5. Expressed Terms • The terms specifically stated verbally or in writing in regard to the contract of employment
  6. 6. Expressed Terms • These terms are found in 1. Letter of Appointment 2. Circulars 3. Standing Orders 4. Collective Agreements 5. Provisions and relevant Acts (Shop & Office Act/Wages Board Ordinance)
  7. 7. Implied Terms • They are not clearly mentioned, expressed or stated in writing • The employee is expected to know them
  8. 8. Implied Terms • Carrying out one’s duties and responsibilities effectively and efficiently • Behaving well inside and outside the organization • Following the orders of the superior • Respecting the boss • Protecting the good will of the organization
  9. 9. Types of Discipline 1. Positive or Constructive Discipline 2. Corrective or Punitive Discipline
  10. 10. Positive or Constructive Discipline • Promoting “self-discipline” within the organization by educating all the employees on rules, regulations and standards
  11. 11. Positive or Constructive Discipline • Educating employees on the objectives expected from those rules, regulations and standards
  12. 12. Positive or Constructive Discipline • Obtaining the consent of all employees in amending existing rules and regulations and adding new ones.
  13. 13. Positive or Constructive Discipline • This is also called preventive discipline
  14. 14. Constructive or Punitive Discipline • Making employees disciplined by punishing those who violate the code of conduct. • This is used as a preventive method of future violation of discipline
  15. 15. Constructive or Punitive Discipline 1. Positive Approach • Based on the idea that there is no bad human behavior • Encouraging the positive behavioral patterns • Promoting the ethical and lawful behavior inside the organization • Constructive discipline
  16. 16. Constructive or Punitive Discipline 2. Sandwich Model
  17. 17. Constructive or Punitive Discipline 2. Sandwich Model • Giving a critical feedback to someone to change his or her behavior • without hurting his or her feelings • To avoid defensive reactions from the recipient
  18. 18. Constructive or Punitive Discipline 2. Sandwich Model Prepare Compliment Coach- present the facts encourage Follow up
  19. 19. Constructive or Punitive Discipline 3. Progressive Discipline • Trying to correct the employees’ misbehavior using progressive methods rather than punishing them at once Counseling or Verbal warning A written warning Suspension or Demotion Termination
  20. 20. Constructive or Punitive Discipline 4. Negative Approach • Hot Stove Theory
  21. 21. Constructive or Punitive Discipline
  22. 22. Employee Misconduct • Violating rules and regulations of the organization • Breach of “expressed” or “implied” terms of the contract of employment • An act done inside or outside the organization which has an impact on the smoothing functioning of the organization
  23. 23. Employee Misconduct “An act or omission that is in breach of expressed or implied terms and conditions of the employment which has an adverse bearing on the smooth functioning of the work place”
  24. 24. Types of Misconduct Misconduct Minor Misconduct Major Misconduct/Gross Misconduct
  25. 25. Minor Misconduct • Acts of misconducts that do not result in severe disciplinary actions
  26. 26. Minor Misconduct 1. Late attendance/tardiness
  27. 27. Minor Misconduct 2. Absenteeism
  28. 28. Minor Misconduct 3. Negligence of work/carelessness
  29. 29. Minor Misconduct 4. Not wearing uniforms or personal protective equipments (PPE)
  30. 30. Minor Misconduct 5. Refusal to work reasonable amount of overtime
  31. 31. Major Misconduct/Gross Misconduct • Misconducts that result in server disciplinary actions including the termination as well
  32. 32. Major Misconduct/Gross Misconduct 1. Insubordination • Insubordination is the act of willfully disobeying your superior.
  33. 33. Major Misconduct/Gross Misconduct 2. False allegation against the superiors • False accusations which don’t have a solid foundation
  34. 34. Major Misconduct/Gross Misconduct 3. Theft or misappropriation • Stealing • Using the properties of the organizations misappropriate.
  35. 35. Major Misconduct/Gross Misconduct 4. Assaulting or threatening another employee
  36. 36. Major Misconduct/Gross Misconduct 5.Using abusive language to address superiors
  37. 37. Major Misconduct/Gross Misconduct 7. Drunkenness of responsible officers while on duty
  38. 38. Disciplinary Procedure 1. Preliminary Investigation • Collecting materials • Recording evidence • Analysis evidence • Deciding whether it is needed to do a proper inquiry
  39. 39. Disciplinary Procedure 2. Show cause or charge sheet • Showing the mistakes committed • Explaining the gravity of those mistakes • Explaining the charges for those mistakes
  40. 40. Disciplinary Procedure 3. Receiving explanations • Obtaining answers for the mistakes committed • Obtaining reasons for the behaviour
  41. 41. Disciplinary Procedure 4. Accepting or rejecting explanation • Analyzing the answers and explanations to see the validity • Treating the answers and explanations based on their validity
  42. 42. Disciplinary Procedure 5. Domestic inquiry • In depth analysis of the incident related to the disciplinary procedure • Inquiry by the management from the employee accused • He can either defend or accept
  43. 43. Disciplinary Procedure 6. Findings of the report • The report is prepared by an independent and impartial person • The report consists the findings on which the decisions can be made
  44. 44. Disciplinary Procedure 7. Taking disciplinary actions • Depending on the gravity of the mistakes committed • Higher the gravity more tight the punishment is
  45. 45. Types of Punishments/Disciplinary Actions • Warnings – Verbal/Written
  46. 46. Types of Punishments/Disciplinary Actions • Severe warning or last warning
  47. 47. Types of Punishments/Disciplinary Actions • Fines (up to 5% of the salary and the deductions to be credited to employee welfare fund)
  48. 48. Types of Punishments/Disciplinary Actions • Suspending (without pay for a definite period)
  49. 49. Types of Punishments/Disciplinary Actions • Transfer
  50. 50. Types of Punishments/Disciplinary Actions • Deferment of increments and promotions
  51. 51. Types of Punishments/Disciplinary Actions • Demotion
  52. 52. Model Questions 1. What is misconduct?
  53. 53. Model Questions 2. Explain the purpose of preliminary investigation
  54. 54. Model Questions 3. What do you mean by “Minor Misconduct” in an organization? Give examples
  55. 55. Model Questions 4. Name the six steps involved in disciplinary procedure
  56. 56. Model Questions 5. Explain how you can improve discipline in an organization
  57. 57. Model Questions 6. List and explain the types of punishments
  58. 58. Thank you…!!!

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