1. Objective:
To work on a challenging and responsible job where my professional background can be
utilized for the progress of the organization and update myself to establish in future.
Professional Profile:
• Currently associated with ACCENTURE SERVICES PRIVATE LIMITED as Business and System
Delivery Analyst.an ambassador of change, a keen strategist with expertise in providing
effective business solution in creating revenue opportunities.
• Product and discount configuration in BRM.
• Worked on the collection configuration centre and credit alert configuration.
• Worked on the Account management, Rating, Billing/invoicing, and Payments.
• Having good experience in collection, Pricing, Product and discount configuration in BRM.
• BRM automation using Pinata tool.
• Qualified and dedicated individual with B.Tech. – Computer Science degree; Working as
Business analyst role in telecom domain for UK telecom giant
• Competent & result-oriented professional having 5.0 years’ experience in Business Analysis,
Projects Management, Business Delivery, Business Process Definition & Enhancements,
Client Relationship Management, Quality Analyst.
• Experience in performing analysis, conducting discovery sessions, user interviews,
requirements documentation, and documentation of functional and technical specifications.
• Primarily concerned with the strategy, structure, management and operations of an
organization. Assist clients in identifying options with recommendations, providing
additional resources and/or the implementation of solutions.
• Possess skills to capture, analysis and documentation of requirements for business change
solutions. Experience of supporting the development of business cases and able to carry out
cost benefit.
• Having knowledge of Design, Development, Debugging, and Maintenance in UNIX.
Technical Skills
Product Knowledge Telecom billing-Oracle BRM (7.5)
Operating Systems Unix (SunOS 5.9),Windows 9X, 2000,XP
Languages SQL,UNIX
RDBMS Oracle 9i/10g/11i.
Tools Edit Plus, Toad, SQL Developer, WinSCP, QC, Putty.
Scripting Unix Shell Scripting
Chandrashekhar azad
Contact Detail:
+91- 9766213456
Singhazad98@gmail.com

2. WORK EXPERIENCE
Project in Accenture services pvt Ltd. 27-September 2013 – till now
Description:
Billing related all the activities like product and discount configuration, collection
manager configurations, pipeline/real time rating, Credit alert scenario, account
management, billing ,invoicing, payments and finance report generation.
Role & Responsibilities:
Designation : Senior Software Engineer
Project : Oracle BRM in Vodafone NewCo.
Project Title : Vodafone NewCo
Client : Vodafone UK
Location : Pune (Offshore)
Duration : 27-September 2013 – Present
Team size : 40
Platform : Solaris, Oracle BRM 7.5
Languages : Oracle BRM API, UNIX, SQL.
Database Servers : Oracle10g
Tools Used : Pricing Centre, Customer Centre, and Collection
Configuration centre.
• Having hands on experience in Operational support in OracleBRM/Portal Infranet
7.5.
• Configuration of Rate Plans, Products, Taxes, Discounts, Adjustments, Unit
Credits etc. in Oracle BRM.
• Various report(Finance,Payments,proof and balance report) generation by
extracting data from BRM database for the requesters
• Worked on the collection configuration centre and Credit alert configuration.
• Worked on the account management, Rating, billing/invoicing, Payments.
• I have worked as a BRM business analyst and have functional knowledge of BRM.
• I have worked on the BRM automation using Piñata tool.
• I have also worked on the Client location (Vodafone HQ Newbury) for the Design and Go live
support.
• Worked on Parallel Billing Single headedly which is migration of accounts from old system to new
system which involves Trial Billing, Rating and usage analysis of migrated accounts.
• Worked on requirement analysis for new CR’s.
• Worked on Migrated accounts which includes account, billing and charges related analysis.
• Automated many manual tasks using shell scripts that includes a number of things like automation
of Trial Billing, Billing, Sanity and validations to complete cycle in less time.
Project in Accenture services pvt Ltd. 06-March 2012 – 25- sep-2013
Client: Vodafone
Project: Vodafone Spain
Duration: 06-March 2012 – 25- sep-2013

3. Location: Pune
Role Played: Team Member (Developer)
Technologies used: UNIX
Tools used: Control-M
Database: Oracle, Sybase
Operating System: Windows XP
Team size: 20
Description:
I have worked on Control-M (Job scheduling, new job creation), Remedy, Teradata and UNIX
script changes for this project.
Role and Responsibilities
• I have worked as a developer on many Change Requests and Defect Reports using UNIX scripting.
• I have good knowledge of Control-M tools.
• Analysis of billing tickets and providing the solution to the requesters and customers
• Resolution of billing tickets within SLA
• Coordination and Status reporting with onsite
Project in Accenture services pvt Ltd. 02-March 2011 – 22- Feb-2012
Client: AT&T
Project: AT&T
Duration: 02-March 2011 – 22- Feb-2012
Location: Mumbai
Role Played: Team Member (Developer)
Technologies used: C++UNIX)
Database: Oracle
Operating System: Windows XP
Team size: 100
Description:
I have worked for AT&T.I have worked on C/C++ and PL/SQL.I was in AT&T for one year. In
AT&T I have worked on Change Requests and Defect Reports.
I have worked on the module which deals with the technician which is working for AT&T. I
have worked on the technician Scheduling project which deals
with the technician scheduling process.
Role and Responsibilities
• I have worked as a developer on many Change Requests and Defect Reports using PRO C and
PLSQL
• I have hands on experience on the ADOBE ROBO Help tools. I can create HELP screens with lot of
efficiency.
• I have worked on all the SDLC phases of a software development (requirement gathering, analysis,
design, devlopment, system test support) and also worked on some Post Production issues.

4. Education Qualification:
• B.E/B.Tech (CSE, Rajiv Gandhi Technical University Bhopal, 2006-2010, 70.53 %).
• Senior Secondary, UP Board (2005, 74 %)
• Secondary, Bihar Board (2003, 75%)
Awards
• Awarded Staller for the good performance as senior programmer.
• Awarded ACE (Accenture Celebrates Excellence) for the innovative ideas and automation.
Strengths:
• Hardworking
• Goal oriented
• Team Player
• Good Listener
• Good at analyzing things
Personal Details:
Date of Birth: - 12th
Jan, 1989 Father’s Name: - Mr. Braj Bihari singh
Current Address: c-203 gurukrupa corner
Sainath nagar, kharadi, Pune-14
Contact No. +91-9766213456