1. Mobile technologies
landscape and
opportunity for CSO
in Cambodia!
!
HEALTH | TECHNOLOGY | SUSTAINABILITY!
!
!
Channe Suy!
Product Owner, InSTEDD iLabSEA!
February 7, 2014!

2. About Channe Suy
• Almost 10 year of experience
working in technology design
and development!
• Master degree in Computer
Application from Bangalore
University, India!
• Co-Founded ShareVision,
Snadai!
• Blogger and tech community
fan !
• A serious cat lover!
channe@instedd.org!
Twitter: s_channe!

3. overview
We design and use open source technology tools to help partners
enhance collaboration, share knowledge and improve information flow
so partners can better deliver critical services in their communities.
ourniche

4. projects
Our approach facilitates collective
action by local partners, and is
being successfully applied globally.
Argentina
Bangladesh
Cambodia
China
Haiti
Indonesia
Kenya
Laos
Mexico
Mozambique
Rwanda
Ghana
Thailand
USA
Vietnam
Zimbabwe

5. Mobile phone penetration in Cambodia
“It is estimated that there are 19 million mobile phones
in Cambodia – 1.3 phones for each of the country’s 15
million people.!
Currently, only more than two million Cambodians are
connected to the internet.”!
Source: Southeastern Globe magazine, November 11, 2013!

6. Many existing tools & open source tools

7. Getting Started – What aspects to consider?
Problem driven, instead of
technology driven!
1

8. Getting Started – What aspects to consider?
• Who is your end user? (the one
who will use the system)!
• How will they use the system? !
• What would be the learning curve
for them? !
• What device do they have? "!
2

9. Getting Started – What aspects to consider?
• Who is your end user?
(the one who will use the
system)!
• How will they use the
system? !
• What would be the
learning curve for them? !
• What device do they
have? "!
2

10. Getting Started – What aspects to consider?
Is the system
infrastructure scalable? !
3

11. Getting Started – What aspects to consider?
Cost for starting and ongoing!
!
Example: server, hardware, SMS, call,
staff, support and maintenance, etc. !
4

12. Getting Started – What aspects to consider?
Contact point when
your system is down
(local vs international)!
!
Ex: 1hr or 1 week to
get it fixed or up and
running again.!
5

13. Start with field testing and start small
Validate design
assumption!
!
Get end user
feedback!

14. Example: MObile Technology for Improved Family planning
phone-based
intervention to
support post-
abortion
contraception for
clients at four Marie
Stopes clinics in
Cambodia. !
Maries Stopes
International
Cambodia - MOTIF!

15. Example: mobile technology in labor rights
Toll-free IVR line
that helps factory
workers understand
about their rights,
health, and safety
through call quiz.!
ILO’s Better Factory
Program-
Outstanding
Workers!

16. Example: SMS reporting system for malaria cases
Strengthening
Malaria Surveillance
in Cambodia.
Reporting malaria
cases from the
community!
Malaria Consortium
– Malaria
Surveillance and
Alert!

17. Example of project applied mobile technology
Weekly infectious
disease reporting –
Health centers!
Health center is the
grassroots health
clinic of MoH. Real
time infectious
disease detection
and response is
very crucial to
connect from health
center.!

18. Example: improve the stock management of malaria treatment
drugs
A bi-weekly update
on their stock levels
through SMS is a
window into the
current stock
situations
throughout the
health centers.!
Inventory Alert Tool
for Malaria Stock –
National Center for
Malaria Control &
CHAI!

19. Recommendations
• Understand your users/target groups!
• Validate the design earlier!
• Local tech partners!
• Collaborate with private sectors!

20. Upcoming: InSTEDD Innovation Camp
To register:
ilabsea@instedd.org!
Innovative tech for women!
to celebrate International Women’s Day !
February 28, 2014!

21. ilabsoutheastasia.org