The presentation made in the FORSEE foresight workshop for the future in ICT for South Eastern Europe

1. Yannis Charalabidis
Assistant Professor, University of the Aegean
Head of Research, Greek Interoperability Centre
FORESEE Regional Open Consultation
21st January 2013, Ljubljana, Slovenia

2. The Problem: Gap between Society
and Governance
 Society: increasingly  Governance: often
interconnected, flexible, silos-based, linear,
fast-evolving, obscure, hierarchical,
unpredictable over-simplified
 Policies, Disciplines and
Actors are isolated
Policies Health R&D Social
Disciplines Economics Mathematics ICT
Actors Government Citizens Industry

3. "The problems that we have
created cannot be solved
at the level of thinking
that created them"
Albert Einstein
So ?

4. More people involved
2020
2010
More accurate and
analytical,
modeling and
simulation tools
More data available

5.  Model Based-Governance
◦ Policy modelling
◦ Societal Simulation
 Participative Governance
◦ New models for public dialogue and decision – making
◦ Opinion mining and sentiment analysis
 Data-powered collective intelligence
◦ Open and linked, static and dynamic data
◦ Personalisation, Search and Visualisation
 Government Service Utility
◦ Cloud infrastructures, Interoperability, Identity and Trust
◦ New targets for service execution (1-stop, 1-second, 1-cent)
◦ Service co-creation by citizens and enterprises

7. “Hard” Web Technologies Systems & Services
Web 2.0 Technologies
Argument Visualization Public Sector Service Systems
Mixed Reality Workflow Systems
Pattern Recognition Enterprise Resource Management
Serious Games Cloud computing
Electronic Participation PS Knowledge Management
Translation Systems Legal Structures Management
Social Networks Business Intelligence
Data & Opinion Mining
Simulation
Behavioral Modelling Forecasting - Backcasting
Societal Modelling Optimization
Social Simulation Systems Dynamics
Adaptive Models
Social Informatics Management Tools
“Soft”
Society Administration

8. Available for application
Visibility Should be around, soon
Service Co-creation / Web Services for all basic services
Visual Analytics Will take many years
Serious Games for Governance
Linked Data Gov Cloud (SaaS)
Dynamic, External Workflow Mgt
Open data
Legal Informatics
(Seamless) Identity management & trust mechanisms
Online Opinion Mining Internal, Static Workflow Mgt
Government Service Utility Social Media in Policy Making
(Automated) Argument Service Delivery Platforms
Organisational Interoperability
Visualisation Gov Cloud (IaaS)
Participatory Sensing / IoT eParticipation
Agent-based Societal
Simulation Gov Cloud (PaaS)
Model-Based eVoting
Decision Making Instant, proactive Service
Delivery for all services
Semantic Interoperability Municipality Mobile Government
Governance Model ERP
Composability & Reuse Web Services /SOA in
core registries
Science Base
Federated eID
for ICT-enabled Governance
Open Source Technical Interoperability
Software for
Service Mgt
ICT-enabled historiography
Inflated Expectations Disillusionment Productivity
Readiness, over time

9.  PADGETS: Policy Making through Social Media, text
mining and simulation www.padgets.eu
 ENGAGE: Open, Linked Governmental Data for
scientists and citizens www.engage-project.eu
 NOMAD: Non-moderated opinion mining (the
opinion web) www.nomad-project.eu
 CROSSOVER: New horizons in ICT-enabled
governance www.crossover-project.eu

10.  We need a totally different set of tools for evidence-
based decision making by governments
 Societal Simulation, Data and Opinion Mining,
New Services Co-creation, will be the next “big
things” for governments that wish to make a
difference
 We need to go beyond pure ICT approaches and
embark in a multi-disciplinary journey. That’s
why we need a science base for ICT-enabled
Governance
 But most importantly …

11. eGovernance Research is about our
children’s future:
It is not enough to “do the things right”
… we have to “do the right things”