How to be a great skilled volunteer
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Skilled volunteers are volunteers who work on projects that require specific expertise, usually related to the management of a nonprofit organization. They might assist an organization with human resources, marketing, strategy or other high-level projects. Why become a skilled volunteer? The reasons are many - you might want to: build your resume, learn new skills, stretch intellectually, apply your education in a new industry, and/or volunteer your time without being stuck with mundane tasks. Watch the full recorded webinar here: http://charityvillage.com/elearning/webinars/past-webinars/how-to-be-a-great-skilled-volunteer.aspx.
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How to be a great skilled volunteer
- 2. Topics: • Where to find opportunities • What is in it for you • Orientation • Diagnose and triage • Make a proposal • When to walk away
- 3. About MAS Consulting: Mission = build capacity in non-profit sector 50+ Volunteer Consultants = Professional Volunteers • Strategy • Governance • HR • Marketing • Fundraising www.masadvise.org
- 5. Professional Volunteer: • Projects need expertise • Management
- 6. Volunteer? vs Professional Volunteer? Drivers Event Coordinators Sports facilitators Docent Social media managers Call centre volunteers HR Volunteer MBA student Board member 25 1
- 7. What areas do you want to volunteer? • HR • Marketing • Fundraising • Strategy + Governance • Accounting
- 8. 3 ways - Professional Volunteer • Board member + lead subcommittee • Subcommittee member • Volunteer consultant = One-time project
- 9. Typical marketing project Small Large Rebrand - Promotion audit - Write and create website - Create brochures - Give tutorials 35 hours my time, 15 hours client time Analyze revenues Analyze donor churn Gaps in Touch Points 80-150 hours my time “help us we have nothing” “help us work smarter” intellectual stimulation intellectual stimulation - creative -analytical sense of accomplishment human connection
- 10. What’s in it for you? Honesty = Ok to trust you
- 11. What’s in it for you? Build your career • resume? • learn a new industry? • learn consulting? • learn new skills? Stretch intellectually? • share your expertise? • sense of accomplishment? • feel needed and important? Connect with a cause? Meet new people? • want to give back but fear mundane tasks
- 12. What’s in it for you? • Build your career? • Stretch intellectually? • Connect with a cause? • Meet new people? • Other?
- 13. What’s in it for nonprofits? • Expertise that fills a gap • Short term • Outside perspective
- 14. What attributes will nonprofits look for? • Expertise • Listening skills • Candor • Language • Collaboration
- 15. Topics: ✔Where to find opportunities ✔What is in it for you • Orientation • Diagnose and triage • Make a proposal • When to walk away
- 16. Orientation from your nonprofit ✔ about them ? about their cause ✗ facts about the industry ✗ soft stuff
- 17. Source: Imagine Canada, Narra*ve Tool Kit Other Hospitals, universi*es Interna*onal Law, advocacy, poli*cs Environment Health Business assoc, unions Educa*on, research Development, housing Arts and culture Grantmaking Social services Religion Sports and recrea*on # Nonprofits # Donors Dona-on$
- 19. Charities are a subset of nonprofits Non-profit - Exempt from tax
- 20. Charities are a subset of nonprofits Non-profit - Exempt from tax Charity - Tax receipts
- 21. Non-profits have a life cycle High energy, everyone involved, no formal structure Formalize mission, small staff, founder burn out Formal board + committees, staff focus on managing Professional management, strategic alliances Stagnating, declining interest, lost funding Where are you? Transitioning?
- 22. There are 2 bottom lines:
- 23. Conflicting measures of success:
- 24. Speed of decision making: HierarchyConsensus building
- 25. Partners vs competitors Alternate providers
- 28. Be sensitive: ?
- 29. Expect to learn:
- 30. Expect to feel good:
- 31. Topics: ✔Where to find opportunities ✔What is in it for you ✔Orientation • Diagnose and triage • Make a proposal • When to walk away
- 33. Ask questions
- 35. Non-profit asks ... You discover... Facilitate session falling membership Spokesperson training no clear messages More donors acquisition or retention
- 36. Make a proposal: • action plan • benefits • costs + time • completion date • what you need
- 38. When to walk away: • Hesitation about project • Hesitation about you • Overwhelming • Chemistry • Not right for you • No project manager assigned
- 39. Topics: ✔Where to find opportunities ✔What is in it for you ✔Orientation ✔Diagnose and triage ✔Make a proposal ✔When to walk away