1. ''What you believe to be the key challenges facing XXX Business
Continuity over the next 12 months and your plans to resolve''
Charles Underwood
2. Key Challenges - macro
Corporate landscape change - rationalisation of core assets, processes and
premises post major acquisitions
Regulatory framework (e.g. Increased focus on core business process
outsourcing)
Reputation
Business process complexity (24/7, globalisation, supply-chain)
Evolving workplace models (Workplace mobility, greening)
3. Key Challenges - internal
Senior management commitment - authority, accountability
and reporting
Governance model - maturity and effectiveness
Being relevant - risk and commercial focus
Delivering value to the business units
4. Plan for Resolution
Governance model - review charter
Relevance - understand the mission, objectives and measures
used by business units
Risk driven approach - review BC and risk assessment
approach - Plan, Build, Run and Govern the programme
Commercially focused and pragmatic, look for synergies
across business units and risk management functions
5. BCM Programme
Business continuity is a management process and a part of enterprise risk
management
Resilient business management requires a balance between risk containment
and risk tolerance based on sound commercial factors
Understanding mission-critical processes and the supporting platform are key
to striking this balance
Build, develop or enhance the tools and knowledge base to facilitate this
analysis in partnership with the business units