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Claudia Hauff
Web Information Systems, TU Delft
Large-scale Learning
Analytics
It’s data that is on the Web … Web data … lets find the 

Web Information Systems people!
✤ 40+ MOOCs
✤ 1+ Million enrollments
✤ From primary school to PhD level
✤ Lots of user data (click logs)
Our goals
Data
Knowledge
Application
to learning
Gain actionable insights into learner
behaviours at scale.
a. Data Science
b. Big data processing
Increase our knowledge about learners by
looking beyond the learning platform
a. Web data analytics
Design technology interventions that
enable adaptive learning at scale.
a. Web data analytics
b. Human-centered design
c. Learning technologies
Learner profiling beyond
the MOOC platform
ACM WebScience 2016
Guanliang Chen, Dan Davis, Jun Lin, Claudia Hauff, and Geert-Jan Houben. Beyond the MOOC platform:
Gaining Insights about Learners from the Social Web, ACM WebScience, pp. 15-24, 2016.
Whythis research?
Learner
Before the MOOC
NOTHING
Engagement, retention, …
During the MOOC
NOTHING
After the MOOC
Howto solve the problem?
We propose:
a deeper understanding about learners
can be gained by exploring their traces
on the Social Web.
Whatresearch questions?
1
On what Social Web platforms can a significant fraction of
MOOC learners be identified? 

Are learners who demonstrate specific traits
on the Social Web drawn to certain types of MOOCs? 
2
To what extent do Social Web platforms enable us to
observe (specific) user attributes
that are relevant to the online learning experience? 

3
Learner identification
across Social Web platforms
edX learners
Email Login name Full name+ +
1. Explicit Matching
Profile images & links
Identification via
emails
2. Direct Matching
Identification via profile
links from Step 1
3. Fuzzy Matching
Search learners by their
login & full names
Compare:
1. profile link
2. profile image
3. login & full names
Social Web platforms
involved in our work
Matching results
for 18 DelftX MOOCs
Lowest Highest Overall
Gravatar 4.37% 23.49% 7.81%
Twitter 4.99% 17.58% 7.78%
Linkedin 3.90% 11.05% 5.89%
StackExchange 1.23% 21.91% 4.58%
GitHub 3.43% 41.93% 10.92%
Matching results
for 18 DelftX MOOCs
Lowest Highest Overall
Gravatar 4.37% 23.49% 7.81%
Twitter 4.99% 17.58% 7.78%
Linkedin 3.90% 11.05% 5.89%
StackExchange 1.23% 21.91% 4.58%
GitHub 3.43% 41.93% 10.92%
On average, 5% of learners can be identified on globally
popular Social Web platforms. 

Learners on
Linkedin
- Using job titles & skills to characterise learners
Spreadsheet MOOC
- Software Engineer
- Business Analyst
- …
Design Approach MOOC
- Co founder
- UX designer
- …
Learners on
StackExchange
- Functional
Programming
learners in
StackOverflow
- To what extent do
learners change their
question/answering
behaviour during
and after a MOOC?
Take-home
Messages
On average, 5% of learners from 18 DelftX MOOCs
can be identified on 5 globally popular Social Web platforms. 
1
Learners with specific traits prefer different types of MOOCs.2
Learners’ post-course behaviour can be investigated
by using their external Social Web traces.3
Learning Transfer:
does it take place?
Best Paper Nominee at
ACM Learning At Scale 2016
An Investigation into the Uptake of Functional
Programming in Practice
Guanliang Chen, Dan Davis, Claudia Hauff and Geert-Jan Houben, Learning Transfer: does it take place in
MOOCs?, ACM Learning At Scale, pp. 409-418, 2016.
Whatis learning transfer?
Learning transfer is the application 

of knowledge or skills gained in a
learning environment to another
context.
Whydo we care?
Learning transfer is a more important
measure of learning in MOOCs than
retention, success or engagement.
FP101x
@flickr:christiaan_008
Course programming language: Haskell
Run as a typical video-lecture based MOOC
Assessment: 288 Multiple Choice questions
Introduction to Functional Programming
37,485 learners registered.
41% engaged with the course.
5% completed the course.
33% were active on GitHub (1.1M events).
Whatdid we do?
FP101x
logs
surveys
coding
activities
3 months 2.5 years + 0.5 years
+ +
email address
Are changes made in a
functional language?
GitHub
10+ million registered users
hosting, collaboration and organisation
the most popular social coding platform
founded in 2007
long-term
large-scale
detailed
detailed logs
code changes
project meta-data
A sanity check
Are “GitHub learners” different?
GitHub
learners
Non-GitHub
learners
#Learners 12,415 25,070
Completion rate 7.71% 4.03%
Avg. time watching
videos
49.1 min 27.7 min
Avg. #questions
attempted
31.3 17.5
Avg. accuracy of
learners’ answers
23.4% 12.9%
GitHub learners are more engaged than non-GitHub learners
and exhibit higher levels of knowledge.
Are “Expert learners” different?
Expert GitHub
learners
Novice GitHub
learners
#Learners 1,721 10,694
Completion rate 15% 6.5%
Avg. time watching
videos
78.6 min 44.4 min
Avg. #questions
attempted
57.9 27.0
Avg. accuracy of
learners’ answers
38.0% 21.1%
Expert learners are more engaged than Novice learners
and exhibit higher levels of knowledge.
To what extent do engaged learners
exhibit learning transfer?
5-10% >30%10-30%<5%
To what extent do engaged learners
exhibit learning transfer?
5-10%
Which type of learner is more likely
to display learning transfer?
flickr@ConalGallagher
Intrinsically motivated Extrinsically motivated
Which type of learner is more likely
to display learning transfer?
flickr@ConalGallagher
Intrinsically motivated
Which type of learner is more likely
to display learning transfer?
Experienced Inexperienced
Which type of learner is more likely
to display learning transfer?
Experienced
Which type of learner is more likely
to display learning transfer?
High-spacing

learning routine
Low-spacing

learning routine
Which type of learner is more likely
to display learning transfer?
High-spacing

learning routine
Learners who transfer
quickly move to Scala
FP101x
Conclusions
Most transfer learning findings from the classroom hold.
The observed transfer rate is low: 8.5%.
Learners quickly moved on after the course to
industrially-relevant functional languages.
@flickr:torsten-reuschling
From Learners to Earners:
Enabling MOOC Learners to Apply
their Skills and Earn Money in an
Online Market Place
IEEE Transactions on Learning
Technologies
Guanliang Chen, Dan Davis, Markus Krause, Efthimia Aivaloglou, Claudia Hauff and Geert-Jan Houben. Can
Learners be Earners? Investigating a Design to Enable MOOC Learners to Apply their Skills and Earn Money in
an Online Market Place, IEEE Transactions on Learning Technologies.
What
MOOCs aim to educate the world.
Most successful learners are already
highly educated.
Learners from developing countries 

are underrepresented.
is the problem?
Whatis the problem?
EX101x: Data Analysis to the MAX()
How
Pay learner at scale: recommend tasks
from online market places to learners
that are relevant to the course material.
can we tackle it?
Howcan we tackle it?
What
1) To what extent do online market 

places contain relevant tasks?
2) Are learners able to solve 

real-world tasks with high quality?
do we need to look at?
Setup
1) Weekly spreadsheet “bonus 

exercises” drawn from Upwork 

(manually checked) in EX101x
2) Accuracy check
3) Quality check (code smells)
Howare learners doing?
Good accuracy & quality.
Built a working
recommender.
Deployed in

a MOOC by the

end of October.
Our goals one more time…
Data
Knowledge
Application
to learning
Gain actionable insights into learner
behaviours at scale.
Increase our knowledge about learners by
looking beyond the learning platform
Design technology interventions that
enable adaptive learning at scale.
MOOCs are vital to bring higher
education to the world.
Lots of unexplored potential.
Plenty of data.
Many users.
http://bit.ly/lambda-lab
Overall …

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Large-scale Learning Analytics at TU Delft

  • 1. Claudia Hauff Web Information Systems, TU Delft Large-scale Learning Analytics
  • 2. It’s data that is on the Web … Web data … lets find the 
 Web Information Systems people! ✤ 40+ MOOCs ✤ 1+ Million enrollments ✤ From primary school to PhD level ✤ Lots of user data (click logs)
  • 3. Our goals Data Knowledge Application to learning Gain actionable insights into learner behaviours at scale. a. Data Science b. Big data processing Increase our knowledge about learners by looking beyond the learning platform a. Web data analytics Design technology interventions that enable adaptive learning at scale. a. Web data analytics b. Human-centered design c. Learning technologies
  • 4. Learner profiling beyond the MOOC platform ACM WebScience 2016 Guanliang Chen, Dan Davis, Jun Lin, Claudia Hauff, and Geert-Jan Houben. Beyond the MOOC platform: Gaining Insights about Learners from the Social Web, ACM WebScience, pp. 15-24, 2016.
  • 5. Whythis research? Learner Before the MOOC NOTHING Engagement, retention, … During the MOOC NOTHING After the MOOC
  • 6. Howto solve the problem? We propose: a deeper understanding about learners can be gained by exploring their traces on the Social Web.
  • 7. Whatresearch questions? 1 On what Social Web platforms can a significant fraction of MOOC learners be identified? 
 Are learners who demonstrate specific traits on the Social Web drawn to certain types of MOOCs? 
2 To what extent do Social Web platforms enable us to observe (specific) user attributes that are relevant to the online learning experience? 
 3
  • 8. Learner identification across Social Web platforms edX learners Email Login name Full name+ + 1. Explicit Matching Profile images & links Identification via emails 2. Direct Matching Identification via profile links from Step 1 3. Fuzzy Matching Search learners by their login & full names Compare: 1. profile link 2. profile image 3. login & full names
  • 10.
  • 11. Matching results for 18 DelftX MOOCs Lowest Highest Overall Gravatar 4.37% 23.49% 7.81% Twitter 4.99% 17.58% 7.78% Linkedin 3.90% 11.05% 5.89% StackExchange 1.23% 21.91% 4.58% GitHub 3.43% 41.93% 10.92%
  • 12. Matching results for 18 DelftX MOOCs Lowest Highest Overall Gravatar 4.37% 23.49% 7.81% Twitter 4.99% 17.58% 7.78% Linkedin 3.90% 11.05% 5.89% StackExchange 1.23% 21.91% 4.58% GitHub 3.43% 41.93% 10.92% On average, 5% of learners can be identified on globally popular Social Web platforms. 

  • 13. Learners on Linkedin - Using job titles & skills to characterise learners Spreadsheet MOOC - Software Engineer - Business Analyst - … Design Approach MOOC - Co founder - UX designer - …
  • 14. Learners on StackExchange - Functional Programming learners in StackOverflow - To what extent do learners change their question/answering behaviour during and after a MOOC?
  • 15. Take-home Messages On average, 5% of learners from 18 DelftX MOOCs can be identified on 5 globally popular Social Web platforms. 
1 Learners with specific traits prefer different types of MOOCs.2 Learners’ post-course behaviour can be investigated by using their external Social Web traces.3
  • 16. Learning Transfer: does it take place? Best Paper Nominee at ACM Learning At Scale 2016 An Investigation into the Uptake of Functional Programming in Practice Guanliang Chen, Dan Davis, Claudia Hauff and Geert-Jan Houben, Learning Transfer: does it take place in MOOCs?, ACM Learning At Scale, pp. 409-418, 2016.
  • 17. Whatis learning transfer? Learning transfer is the application 
 of knowledge or skills gained in a learning environment to another context.
  • 18. Whydo we care? Learning transfer is a more important measure of learning in MOOCs than retention, success or engagement.
  • 19. FP101x @flickr:christiaan_008 Course programming language: Haskell Run as a typical video-lecture based MOOC Assessment: 288 Multiple Choice questions Introduction to Functional Programming 37,485 learners registered. 41% engaged with the course. 5% completed the course. 33% were active on GitHub (1.1M events).
  • 20. Whatdid we do? FP101x logs surveys coding activities 3 months 2.5 years + 0.5 years + + email address Are changes made in a functional language?
  • 21. GitHub 10+ million registered users hosting, collaboration and organisation the most popular social coding platform founded in 2007 long-term large-scale detailed
  • 24. Are “GitHub learners” different? GitHub learners Non-GitHub learners #Learners 12,415 25,070 Completion rate 7.71% 4.03% Avg. time watching videos 49.1 min 27.7 min Avg. #questions attempted 31.3 17.5 Avg. accuracy of learners’ answers 23.4% 12.9% GitHub learners are more engaged than non-GitHub learners and exhibit higher levels of knowledge.
  • 25. Are “Expert learners” different? Expert GitHub learners Novice GitHub learners #Learners 1,721 10,694 Completion rate 15% 6.5% Avg. time watching videos 78.6 min 44.4 min Avg. #questions attempted 57.9 27.0 Avg. accuracy of learners’ answers 38.0% 21.1% Expert learners are more engaged than Novice learners and exhibit higher levels of knowledge.
  • 26. To what extent do engaged learners exhibit learning transfer? 5-10% >30%10-30%<5%
  • 27. To what extent do engaged learners exhibit learning transfer? 5-10%
  • 28. Which type of learner is more likely to display learning transfer? flickr@ConalGallagher Intrinsically motivated Extrinsically motivated
  • 29. Which type of learner is more likely to display learning transfer? flickr@ConalGallagher Intrinsically motivated
  • 30. Which type of learner is more likely to display learning transfer? Experienced Inexperienced
  • 31. Which type of learner is more likely to display learning transfer? Experienced
  • 32. Which type of learner is more likely to display learning transfer? High-spacing
 learning routine Low-spacing
 learning routine
  • 33. Which type of learner is more likely to display learning transfer? High-spacing
 learning routine
  • 34. Learners who transfer quickly move to Scala FP101x
  • 35. Conclusions Most transfer learning findings from the classroom hold. The observed transfer rate is low: 8.5%. Learners quickly moved on after the course to industrially-relevant functional languages. @flickr:torsten-reuschling
  • 36. From Learners to Earners: Enabling MOOC Learners to Apply their Skills and Earn Money in an Online Market Place IEEE Transactions on Learning Technologies Guanliang Chen, Dan Davis, Markus Krause, Efthimia Aivaloglou, Claudia Hauff and Geert-Jan Houben. Can Learners be Earners? Investigating a Design to Enable MOOC Learners to Apply their Skills and Earn Money in an Online Market Place, IEEE Transactions on Learning Technologies.
  • 37. What MOOCs aim to educate the world. Most successful learners are already highly educated. Learners from developing countries 
 are underrepresented. is the problem?
  • 38. Whatis the problem? EX101x: Data Analysis to the MAX()
  • 39. How Pay learner at scale: recommend tasks from online market places to learners that are relevant to the course material. can we tackle it?
  • 41. What 1) To what extent do online market 
 places contain relevant tasks? 2) Are learners able to solve 
 real-world tasks with high quality? do we need to look at?
  • 42. Setup 1) Weekly spreadsheet “bonus 
 exercises” drawn from Upwork 
 (manually checked) in EX101x 2) Accuracy check 3) Quality check (code smells)
  • 43. Howare learners doing? Good accuracy & quality.
  • 44. Built a working recommender. Deployed in
 a MOOC by the
 end of October.
  • 45. Our goals one more time… Data Knowledge Application to learning Gain actionable insights into learner behaviours at scale. Increase our knowledge about learners by looking beyond the learning platform Design technology interventions that enable adaptive learning at scale.
  • 46. MOOCs are vital to bring higher education to the world. Lots of unexplored potential. Plenty of data. Many users. http://bit.ly/lambda-lab Overall …