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The	
  Introduc:on	
  of	
  
                          	
  
    PATAmPOWER                             	
  




                     Ivy	
  Chee	
  
    Regional	
  Director	
  –	
  East	
  Asia	
  
Pacific	
  Asia	
  Travel	
  Associa:on	
  (PATA)  	
  
PATA BUILDS YOUR BUSINESS | NETWORK | PEOPLE | BRAND | INSIGHTS
  Next Gen is a multidimensional
	
         change of culture

     Aligned    Innovative
                             PATAmPOWER
    Advocacy      Events
Pacific	
  Asia	
  Travel	
  Associa:on	
  (PATA)	
  
                                              	
  

Responsible	
  Development	
  and	
  Promo:on	
  of	
  Travel	
  &	
  Tourism	
  
                 	
  “to,	
  from	
  and	
  within”	
  Asia	
  Pacific	
  




               Engaging	
  since	
  1951	
  |	
  Public	
  +	
  Private	
  |	
  
        Integrates	
  the	
  Tourism	
  Value	
  Chain	
  in	
  104	
  Economies 	
  
Advocacy	
  
§  Macro	
  Aim:	
  to	
  build	
  &	
  defend	
  our	
  business	
  
	
  	
  	
  	
  	
  UK	
  Air	
  Passenger	
  Duty	
  (APD),	
  EU	
  Emission	
  Trading	
  Scheme	
  (ETS)	
  	
  
§  Tourism	
  ecosystem	
  heavily	
  depends	
  on	
  avia:on	
  	
  	
  
	
  


       “It’s the principle that the
       EU is trying to establish
       that it has elected itself                     “As feared, the EU-
       as the global tax collector                    ETS has created a
       and it is effectively an                       very unfortunate                      “If people see
                                                                                            pictures that look like
       extra-territorial tax          “In other parts backlash.”                            a trailer for a disaster
       on all travellers in           of the world                                          movie they won’t go
       and out of the EU.”            attempts are                                          there. I think that
                                      being made to                                         reporting needs
                                      restrain air                                          to be more
                                      travel.”                                              balanced.”
THE	
  AGE	
  OF	
  
                    	
  

BIG	
  DATA	
  
WHAT	
  HAPPENS	
  IN	
  60	
  SECONDS?	
  
—  168	
  million	
  emails	
  sent	
  
—  694,445	
  Google	
  searches	
  
—  695,000	
  Facebook	
  status	
  updates	
  
—  370,000	
  Skype	
  calls	
  are	
  made	
  
—  98,000	
  tweets	
  on	
  Twi6er	
  
—  20,000	
  new	
  posts	
  on	
  Tumblr	
  
—  13,000	
  iPhone	
  apps	
  downloaded	
  
—  6,600	
  new	
  pictures	
  on	
  Flickr	
  
—  1,500	
  new	
  blog	
  entries	
  posted	
  
—  600+	
  videos	
  posted	
  totalling	
  over	
  25	
  hours	
  dura=on	
  on	
  
     YouTube	
  
Source:	
  Go-­‐Gulf	
  
DATA	
  @PATA	
  
Member	
  Benefit:	
  “Data	
  as	
  a	
  Service”	
  (DaaS)
                                                          	
  




                                                    2010: Digital




                                                     Travel	
  Intelligence	
  
Annual	
  Statistical	
     Annual	
  Tourism	
     Graphic	
  Architecture	
  
    Report     	
              Monitor	
                   (TIGA)	
  
User	
  Friendly	
  Func:ons
                                       	
  
On	
  Demand	
      •  Accessible	
  anytime,	
  anywhere	
  24/7	
  



 Interactive	
      •  Dynamic	
  view	
  of	
  what	
  you	
  want	
  



Visualisation	
     •  Immediately	
  view	
  trends	
  and	
  gain	
  insights	
  


                    •  Export	
  data	
  for	
  your	
  own	
  analysis	
  and	
  add	
  
 Download	
            images	
  to	
  your	
  reports	
  and	
  presentations	
  	
  


                    •  Collaborate	
  with	
  your	
  colleagues	
  by	
  email	
  
    Share	
            and	
  social	
  media	
  
Op:mise	
  your	
  Compe::ve	
  
      Advantage	
  
    Increase	
  Revenue	
  &	
  
          Profits	
  
     Faster	
  &	
  Smarter	
  
         Decisions	
  

         Informa:on	
  

              Data	
  
                	
  
PATAmPOWER:	
  average	
  Time	
  spent	
  




                         31	
  minutes	
  
Indicators	
  from	
  NTOs
                                                        	
  
Travellers	
  
§  Interna:onal	
  Visitor	
  Arrivals	
  (IVA):	
  No.	
  of	
  Arrivals,	
  %	
  Change	
  Year	
  on	
  Year	
  
§  IVA	
  by	
  Origin	
  Market:	
  Residence,	
  Na=onality	
  
§  Average	
  Length	
  of	
  Stay:	
  Days,	
  Nights	
  
§  Purpose	
  of	
  Visit:	
  Leisure,	
  Business,	
  VFR,	
  Conven=on/Conference,	
  Other	
  	
  
§  Gender:	
  Male,	
  Female,	
  Not	
  Stated	
  
§  Mode	
  of	
  Transport:	
  Total	
  IVA,	
  %	
  by	
  Air	
  
§  Source	
  Markets:	
  Number	
  of	
  outbound	
  departures	
  
§  Forecast	
  Arrivals:	
  Number	
  of	
  Arrivals,	
  Change	
  Year	
  on	
  Year	
  %	
  
§  Forecast	
  Arrivals	
  by	
  Origin:	
  Residence,	
  Na=onality	
  
Expenditure	
  
§  Visitor	
  expenditure	
  –	
  Total,	
  Average	
  Daily,	
  Average	
  per	
  Visitor	
  
§  Visitor	
  Expenditure	
  by	
  item:	
  Accommoda=on	
  %,	
  Meal	
  %,	
  Shopping	
  %,	
  Local	
  
    Sightseeing	
  %,	
  Local	
  Transport	
  %,	
  Recrea=on/Entertainment	
  %,	
  Other	
  %	
  	
  
§  Forecast	
  Expenditure:	
  Forecast	
  total	
  expenditure	
  
Indicators	
  from	
  Partners	
  
Avia:on	
                                   ② Demand	
  
    ①  Seat	
  Capacity	
                         a)  Occupancy	
  %	
  
       a)  Total	
                                b)  Average	
  Daily	
  Rate	
  
       b)  Low	
  Cost	
  %	
                     c)  Revenue	
  Per	
  Available	
  
    ②  Flight	
  Frequency	
                           Room	
  
       a)  Total	
                      Social	
  Data	
  
       b)  Low	
  Cost	
  %	
               ① ICT	
  Indicators	
  	
  
    ③  Passenger	
  Flow	
                         a)  Households	
  with	
  Internet	
  
       a)  Economy	
                               b)  Internet	
  users	
  %	
  
       b)  Premium	
                               c)  Mobile	
  users	
  %	
  
Accommoda:on	
                              ② Web	
  Usage	
  
    ① Room	
  Supply	
                             a)  Reach	
  %	
  
                                                   b)  Minutes	
  Spent	
  on	
  Travel	
  
      a)  Number	
  of	
  Rooms	
  
                                            ③ Top	
  10	
  travel	
  websites	
  
      b)  Development	
  Pipeline	
  
PATA Members

                            Greater Detail
                           - Province/City                                        Strategic
                                                                                 §  Premier Partner
                                                                                 §  Government L1
                                                                                 §  Carrier L1


                                                              International
                 All Destinations                             §  Industry
                                                              §  Corporate
                                                              §  Gov. L2 &3
                                                              §  Carrier L2
        Home Destination                   Local              §  Cruise L1 &2
                                    §  Chapter
                                    §  Education
                                    §  Travel Agent
Sub-Regional        Public          §  Association
                                    §  Corporate Affiliate

               Non-Members                             Membership Commitment
Other	
  Opportuni:es	
  

White	
  Label	
                  Adver:sing	
  
          •  NTOs	
  

           •  ACI	
  

          •  OECD	
  

•  Australian	
  Government	
  
                                         Your	
  
          •  APEC	
                     Message	
  

          •  MTCO	
  

         •  ASEAN	
  
White	
  Label	
  Value	
  Add	
  



                                                             Faster	
                Exis:ng	
  and	
  
   Lower	
  Cost	
  	
  	
  	
  	
  	
  	
  	
  	
  
                                                     Implementa:on	
               Proven	
  Solu:on	
  
=	
  Save	
  Money	
  	
  
                                                       =	
  Save	
  Time	
  	
         =	
  Trust	
  	
  
Future	
  
Development	
  of	
  Content	
  
                           New	
  Indicators	
  
              China	
  Tourism	
  Academy	
  (CTA)	
  

                      Forwardkeys	
  (GDS)	
  

           Sinotech	
  Buzz	
  Equity	
  (Social	
  Media)	
  

                  Economic	
  (eg	
  No.	
  of	
  Jobs)	
  

               New	
  Region	
  (53	
  Destinations)	
  

           Airports	
  Council	
  International	
  (ACI)	
  

                    Google	
  Search	
  Insights	
  

                     TripAdvisor	
  Insights	
  

                          City	
  level	
  data	
  
Get Connected




      Any	
  ques:ons?	
  
             Ivy	
  Chee	
  
Regional	
  Director	
  –	
  East	
  Asia	
  
      ivy@PATA.org	
  

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PATAmPOWER Presentation

  • 1. The  Introduc:on  of     PATAmPOWER   Ivy  Chee   Regional  Director  –  East  Asia   Pacific  Asia  Travel  Associa:on  (PATA)  
  • 2. PATA BUILDS YOUR BUSINESS | NETWORK | PEOPLE | BRAND | INSIGHTS
  • 3.   Next Gen is a multidimensional   change of culture Aligned Innovative PATAmPOWER Advocacy Events
  • 4. Pacific  Asia  Travel  Associa:on  (PATA)     Responsible  Development  and  Promo:on  of  Travel  &  Tourism    “to,  from  and  within”  Asia  Pacific   Engaging  since  1951  |  Public  +  Private  |   Integrates  the  Tourism  Value  Chain  in  104  Economies  
  • 5. Advocacy   §  Macro  Aim:  to  build  &  defend  our  business            UK  Air  Passenger  Duty  (APD),  EU  Emission  Trading  Scheme  (ETS)     §  Tourism  ecosystem  heavily  depends  on  avia:on         “It’s the principle that the EU is trying to establish that it has elected itself “As feared, the EU- as the global tax collector ETS has created a and it is effectively an very unfortunate “If people see pictures that look like extra-territorial tax “In other parts backlash.” a trailer for a disaster on all travellers in of the world movie they won’t go and out of the EU.” attempts are there. I think that being made to reporting needs restrain air to be more travel.” balanced.”
  • 6.
  • 7.
  • 8. THE  AGE  OF     BIG  DATA  
  • 9.
  • 10.
  • 11. WHAT  HAPPENS  IN  60  SECONDS?   —  168  million  emails  sent   —  694,445  Google  searches   —  695,000  Facebook  status  updates   —  370,000  Skype  calls  are  made   —  98,000  tweets  on  Twi6er   —  20,000  new  posts  on  Tumblr   —  13,000  iPhone  apps  downloaded   —  6,600  new  pictures  on  Flickr   —  1,500  new  blog  entries  posted   —  600+  videos  posted  totalling  over  25  hours  dura=on  on   YouTube   Source:  Go-­‐Gulf  
  • 12.
  • 14. Member  Benefit:  “Data  as  a  Service”  (DaaS)   2010: Digital Travel  Intelligence   Annual  Statistical   Annual  Tourism   Graphic  Architecture   Report   Monitor   (TIGA)  
  • 15.
  • 16.
  • 17. User  Friendly  Func:ons   On  Demand   •  Accessible  anytime,  anywhere  24/7   Interactive   •  Dynamic  view  of  what  you  want   Visualisation   •  Immediately  view  trends  and  gain  insights   •  Export  data  for  your  own  analysis  and  add   Download   images  to  your  reports  and  presentations     •  Collaborate  with  your  colleagues  by  email   Share   and  social  media  
  • 18. Op:mise  your  Compe::ve   Advantage   Increase  Revenue  &   Profits   Faster  &  Smarter   Decisions   Informa:on   Data    
  • 19. PATAmPOWER:  average  Time  spent   31  minutes  
  • 20. Indicators  from  NTOs   Travellers   §  Interna:onal  Visitor  Arrivals  (IVA):  No.  of  Arrivals,  %  Change  Year  on  Year   §  IVA  by  Origin  Market:  Residence,  Na=onality   §  Average  Length  of  Stay:  Days,  Nights   §  Purpose  of  Visit:  Leisure,  Business,  VFR,  Conven=on/Conference,  Other     §  Gender:  Male,  Female,  Not  Stated   §  Mode  of  Transport:  Total  IVA,  %  by  Air   §  Source  Markets:  Number  of  outbound  departures   §  Forecast  Arrivals:  Number  of  Arrivals,  Change  Year  on  Year  %   §  Forecast  Arrivals  by  Origin:  Residence,  Na=onality   Expenditure   §  Visitor  expenditure  –  Total,  Average  Daily,  Average  per  Visitor   §  Visitor  Expenditure  by  item:  Accommoda=on  %,  Meal  %,  Shopping  %,  Local   Sightseeing  %,  Local  Transport  %,  Recrea=on/Entertainment  %,  Other  %     §  Forecast  Expenditure:  Forecast  total  expenditure  
  • 21. Indicators  from  Partners   Avia:on   ② Demand   ①  Seat  Capacity   a)  Occupancy  %   a)  Total   b)  Average  Daily  Rate   b)  Low  Cost  %   c)  Revenue  Per  Available   ②  Flight  Frequency   Room   a)  Total   Social  Data   b)  Low  Cost  %   ① ICT  Indicators     ③  Passenger  Flow   a)  Households  with  Internet   a)  Economy   b)  Internet  users  %   b)  Premium   c)  Mobile  users  %   Accommoda:on   ② Web  Usage   ① Room  Supply   a)  Reach  %   b)  Minutes  Spent  on  Travel   a)  Number  of  Rooms   ③ Top  10  travel  websites   b)  Development  Pipeline  
  • 22. PATA Members Greater Detail - Province/City Strategic §  Premier Partner §  Government L1 §  Carrier L1 International All Destinations §  Industry §  Corporate §  Gov. L2 &3 §  Carrier L2 Home Destination Local §  Cruise L1 &2 §  Chapter §  Education §  Travel Agent Sub-Regional Public §  Association §  Corporate Affiliate Non-Members Membership Commitment
  • 23. Other  Opportuni:es   White  Label   Adver:sing   •  NTOs   •  ACI   •  OECD   •  Australian  Government   Your   •  APEC   Message   •  MTCO   •  ASEAN  
  • 24. White  Label  Value  Add   Faster   Exis:ng  and   Lower  Cost                   Implementa:on   Proven  Solu:on   =  Save  Money     =  Save  Time     =  Trust    
  • 26. Development  of  Content   New  Indicators   China  Tourism  Academy  (CTA)   Forwardkeys  (GDS)   Sinotech  Buzz  Equity  (Social  Media)   Economic  (eg  No.  of  Jobs)   New  Region  (53  Destinations)   Airports  Council  International  (ACI)   Google  Search  Insights   TripAdvisor  Insights   City  level  data  
  • 27.
  • 28. Get Connected Any  ques:ons?   Ivy  Chee   Regional  Director  –  East  Asia   ivy@PATA.org