SlideShare una empresa de Scribd logo
1 de 16
Purposive Communication
 Formalorinformal
 Verbalornonverbal
 Oralorwritten
 Intentionalorunintentional
Communication Process
 Intrapersonal
 Interpersonal
 Organizedcommunication
 Publiccommunicationormass
communication
Communication Process
 Integral aspect of living of human being
 Intrinsically, you feel the need to express yourself
 Your ability to communicate effectively establishes
connections and rapport with other people
• According to George Bernard Shaw “The single biggest
problem in communication is the illusion that it has taken
place”
• According to Paul J. Meyer “Communication is the key to
personal and professional success”
Whatever path you follow in any stage of your life,
your communication skills will propel your
progress at every phase
Description formulated and noted by different authors:
• Satterwhite & Olson-Sutton, 2007 –
Communication is [sometimes] defined as the process of sending and receiving messages
• Engelberg & Wynn, 2008 –
Communication is the process of using verbal and nonverbal messages to generate meaning
within and across various contexts, cultures, and channels
• Hamilton & Creel, 2011 –
Communication [is] the transactional process by which people, interacting in a particular
context, negotiate the meaning of verbal and nonverbal symbols in order to achieve shared
understanding
• Bovee & Thill, 2014 –
Communication is the process of transferring information and meaning between senders and
receivers, using one or more written, oral, visual, or electronic media
1. Sender/Receiver
Sender is the participant who
Initiates the communication
process and establishes the
purpose of the message
Receiver is the one for whom
the message is intended and
sent.
2. Message – contains the information, the thought, and feelings
that a communicator expresses to the other participant in the
communication process
3. Channel / Medium – identifies how the message is delivered
4. Feedback – the receiver’s response to the sent message.
5. Context – refers to the circumstances – situations, condition,
environment can include room temperature, lighting, furniture,
timing as well as the climate and relationships that exists
between the communicators
6. Noise – defined as an impediment to successful communication.
It is anything that hinders shared understanding .
 External noise – originates from the communicators’ surroundings or
environment
 Internal noise – includes anything that is self-related that may hamper
effective sending and receiving of messages
 Semantic noise – gets in way when the sender and receiver do not share
the same meanings for their verbal and non-verbal signs
Directions: Form a group of five to eight members. Play the game,
“Telephone”. Start by lining up or sitting in a circle. Assign one
member to think of a phrase or a sentence and let him or her
whisper it in the next person’s ear. The next person then whispers
the phrase or sentence he or she heard to the next person, and so on
until it reaches the last member of the group.
Purposive communication
Purposive communication

Más contenido relacionado

La actualidad más candente

Module 7 Communication for Work Purposes
Module 7 Communication for Work Purposes Module 7 Communication for Work Purposes
Module 7 Communication for Work Purposes LeahSoposo
 
Local and Global Communication in Multicultural Settings
Local and Global Communication  in Multicultural Settings Local and Global Communication  in Multicultural Settings
Local and Global Communication in Multicultural Settings TeacherRichster
 
Communication for Work Purposes
Communication for Work PurposesCommunication for Work Purposes
Communication for Work PurposesRyanBuer
 
Nature of Communication
Nature of CommunicationNature of Communication
Nature of Communicationjivcodera21
 
Nature and Elements of Communication: Oral Communication in Context
Nature and Elements of Communication: Oral Communication in ContextNature and Elements of Communication: Oral Communication in Context
Nature and Elements of Communication: Oral Communication in Contextmarisolaquino18
 
Barnlund Transactional Model
Barnlund Transactional ModelBarnlund Transactional Model
Barnlund Transactional ModelEllebasy Tranna
 
Communication for Various Purposes
Communication for Various PurposesCommunication for Various Purposes
Communication for Various PurposesRyanBuer
 
Lesson 1 purposive communication
Lesson 1 purposive communicationLesson 1 purposive communication
Lesson 1 purposive communicationErli Galano
 
PURPOSIVE COMMUNICATION.Module2.pptx
PURPOSIVE COMMUNICATION.Module2.pptxPURPOSIVE COMMUNICATION.Module2.pptx
PURPOSIVE COMMUNICATION.Module2.pptxMaeAnnPiorque1
 
Communication Aids and Strategies
Communication Aids and StrategiesCommunication Aids and Strategies
Communication Aids and StrategiesRyanBuer
 
communication process
communication processcommunication process
communication processkartik patel
 
Komunikasyon
KomunikasyonKomunikasyon
Komunikasyondeathful
 
Communication and Globalization - Purposive Communication
Communication and Globalization - Purposive CommunicationCommunication and Globalization - Purposive Communication
Communication and Globalization - Purposive CommunicationNathaniel Aliguyon
 
Group1-Communication and globalization.pptx
Group1-Communication and globalization.pptxGroup1-Communication and globalization.pptx
Group1-Communication and globalization.pptxArnsGalvezLpt
 
06 functions of communication
06 functions of communication06 functions of communication
06 functions of communicationDA Victoria
 
Verbal and non verbal communication
Verbal and non verbal communicationVerbal and non verbal communication
Verbal and non verbal communicationmarisolaquino18
 
Intercultural communication
Intercultural communicationIntercultural communication
Intercultural communicationNoonamsom
 

La actualidad más candente (20)

Module 7 Communication for Work Purposes
Module 7 Communication for Work Purposes Module 7 Communication for Work Purposes
Module 7 Communication for Work Purposes
 
Local and Global Communication in Multicultural Settings
Local and Global Communication  in Multicultural Settings Local and Global Communication  in Multicultural Settings
Local and Global Communication in Multicultural Settings
 
Communication for Work Purposes
Communication for Work PurposesCommunication for Work Purposes
Communication for Work Purposes
 
Nature of Communication
Nature of CommunicationNature of Communication
Nature of Communication
 
Nature and Elements of Communication: Oral Communication in Context
Nature and Elements of Communication: Oral Communication in ContextNature and Elements of Communication: Oral Communication in Context
Nature and Elements of Communication: Oral Communication in Context
 
Barnlund Transactional Model
Barnlund Transactional ModelBarnlund Transactional Model
Barnlund Transactional Model
 
Types of communication
Types of communication Types of communication
Types of communication
 
Communication for Various Purposes
Communication for Various PurposesCommunication for Various Purposes
Communication for Various Purposes
 
Lesson 1 purposive communication
Lesson 1 purposive communicationLesson 1 purposive communication
Lesson 1 purposive communication
 
PURPOSIVE COMMUNICATION.Module2.pptx
PURPOSIVE COMMUNICATION.Module2.pptxPURPOSIVE COMMUNICATION.Module2.pptx
PURPOSIVE COMMUNICATION.Module2.pptx
 
Communication Aids and Strategies
Communication Aids and StrategiesCommunication Aids and Strategies
Communication Aids and Strategies
 
communication process
communication processcommunication process
communication process
 
Komunikasyon
KomunikasyonKomunikasyon
Komunikasyon
 
Communication and Globalization - Purposive Communication
Communication and Globalization - Purposive CommunicationCommunication and Globalization - Purposive Communication
Communication and Globalization - Purposive Communication
 
Group1-Communication and globalization.pptx
Group1-Communication and globalization.pptxGroup1-Communication and globalization.pptx
Group1-Communication and globalization.pptx
 
06 functions of communication
06 functions of communication06 functions of communication
06 functions of communication
 
Verbal and non verbal communication
Verbal and non verbal communicationVerbal and non verbal communication
Verbal and non verbal communication
 
Intercultural communication
Intercultural communicationIntercultural communication
Intercultural communication
 
Intercultural communication
Intercultural communicationIntercultural communication
Intercultural communication
 
Philippine Popular Culture
Philippine Popular CulturePhilippine Popular Culture
Philippine Popular Culture
 

Similar a Purposive communication

AOC_The-Nature-of-Communication_44d3483d48b5fd65e8ed82c3940744dc.pptx
AOC_The-Nature-of-Communication_44d3483d48b5fd65e8ed82c3940744dc.pptxAOC_The-Nature-of-Communication_44d3483d48b5fd65e8ed82c3940744dc.pptx
AOC_The-Nature-of-Communication_44d3483d48b5fd65e8ed82c3940744dc.pptxKeihlNeriPrudenciano
 
OC LESSON 1 - NATURE AND ELEMENTS OF COMMUNICATION.pdf
OC LESSON 1 - NATURE AND ELEMENTS OF COMMUNICATION.pdfOC LESSON 1 - NATURE AND ELEMENTS OF COMMUNICATION.pdf
OC LESSON 1 - NATURE AND ELEMENTS OF COMMUNICATION.pdfEmKeyGC
 
Understanding Communication_Serrano (4).pdf
Understanding Communication_Serrano (4).pdfUnderstanding Communication_Serrano (4).pdf
Understanding Communication_Serrano (4).pdfmserrano13
 
The Communication Process
The Communication ProcessThe Communication Process
The Communication ProcessDaryl Casiano
 
ORAL COMMUNICATION LESSON 1.pptx
ORAL COMMUNICATION LESSON 1.pptxORAL COMMUNICATION LESSON 1.pptx
ORAL COMMUNICATION LESSON 1.pptxRaquel Lansangan
 
Detail unit 1 business communication
Detail unit 1  business communicationDetail unit 1  business communication
Detail unit 1 business communicationParul Garg
 
DIASS COMMUNICATION.pptx
DIASS  COMMUNICATION.pptxDIASS  COMMUNICATION.pptx
DIASS COMMUNICATION.pptxJadeinere
 
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptxLESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptxPaleManSwordsMan
 
Nature of public communication
Nature of public communicationNature of public communication
Nature of public communicationChoc Nat
 
Communication: An Overview
Communication: An OverviewCommunication: An Overview
Communication: An OverviewRasila Jambucha
 
Introduction to Speech Communication
Introduction to Speech CommunicationIntroduction to Speech Communication
Introduction to Speech CommunicationCarmelo Ibarreta
 
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptxLESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptxssuser35d733
 
PURPOSIVE-COMMUNICATION-REVIEWER.pdf
PURPOSIVE-COMMUNICATION-REVIEWER.pdfPURPOSIVE-COMMUNICATION-REVIEWER.pdf
PURPOSIVE-COMMUNICATION-REVIEWER.pdfXadKhalifa
 
1.INTRODUCTION TO BUSINESS COMMUNICATION.pptx
1.INTRODUCTION TO BUSINESS COMMUNICATION.pptx1.INTRODUCTION TO BUSINESS COMMUNICATION.pptx
1.INTRODUCTION TO BUSINESS COMMUNICATION.pptxpriyankalacbcs
 
Unit 1 Communication Skills.pptx
Unit 1 Communication Skills.pptxUnit 1 Communication Skills.pptx
Unit 1 Communication Skills.pptxShahJehan40
 
Lesson 1 Communication
Lesson 1 CommunicationLesson 1 Communication
Lesson 1 Communicationcbsua_jam
 

Similar a Purposive communication (20)

AOC_The-Nature-of-Communication_44d3483d48b5fd65e8ed82c3940744dc.pptx
AOC_The-Nature-of-Communication_44d3483d48b5fd65e8ed82c3940744dc.pptxAOC_The-Nature-of-Communication_44d3483d48b5fd65e8ed82c3940744dc.pptx
AOC_The-Nature-of-Communication_44d3483d48b5fd65e8ed82c3940744dc.pptx
 
OC LESSON 1 - NATURE AND ELEMENTS OF COMMUNICATION.pdf
OC LESSON 1 - NATURE AND ELEMENTS OF COMMUNICATION.pdfOC LESSON 1 - NATURE AND ELEMENTS OF COMMUNICATION.pdf
OC LESSON 1 - NATURE AND ELEMENTS OF COMMUNICATION.pdf
 
Understanding Communication_Serrano (4).pdf
Understanding Communication_Serrano (4).pdfUnderstanding Communication_Serrano (4).pdf
Understanding Communication_Serrano (4).pdf
 
NATURE-OF-COMMUNICATION.pptx
NATURE-OF-COMMUNICATION.pptxNATURE-OF-COMMUNICATION.pptx
NATURE-OF-COMMUNICATION.pptx
 
The Communication Process
The Communication ProcessThe Communication Process
The Communication Process
 
ORAL COMMUNICATION LESSON 1.pptx
ORAL COMMUNICATION LESSON 1.pptxORAL COMMUNICATION LESSON 1.pptx
ORAL COMMUNICATION LESSON 1.pptx
 
Commaniction
CommanictionCommaniction
Commaniction
 
Detail unit 1 business communication
Detail unit 1  business communicationDetail unit 1  business communication
Detail unit 1 business communication
 
DIASS COMMUNICATION.pptx
DIASS  COMMUNICATION.pptxDIASS  COMMUNICATION.pptx
DIASS COMMUNICATION.pptx
 
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptxLESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
 
Nature of public communication
Nature of public communicationNature of public communication
Nature of public communication
 
Communication: An Overview
Communication: An OverviewCommunication: An Overview
Communication: An Overview
 
mil q3 w1.pptx
mil  q3 w1.pptxmil  q3 w1.pptx
mil q3 w1.pptx
 
Introduction to Speech Communication
Introduction to Speech CommunicationIntroduction to Speech Communication
Introduction to Speech Communication
 
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptxLESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
LESSON_1_COMMUNICATION_Processes_Princip [Autosaved].pptx
 
PURPOSIVE-COMMUNICATION-REVIEWER.pdf
PURPOSIVE-COMMUNICATION-REVIEWER.pdfPURPOSIVE-COMMUNICATION-REVIEWER.pdf
PURPOSIVE-COMMUNICATION-REVIEWER.pdf
 
1.INTRODUCTION TO BUSINESS COMMUNICATION.pptx
1.INTRODUCTION TO BUSINESS COMMUNICATION.pptx1.INTRODUCTION TO BUSINESS COMMUNICATION.pptx
1.INTRODUCTION TO BUSINESS COMMUNICATION.pptx
 
Communication Process
Communication ProcessCommunication Process
Communication Process
 
Unit 1 Communication Skills.pptx
Unit 1 Communication Skills.pptxUnit 1 Communication Skills.pptx
Unit 1 Communication Skills.pptx
 
Lesson 1 Communication
Lesson 1 CommunicationLesson 1 Communication
Lesson 1 Communication
 

Último

General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...Poonam Aher Patil
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxVishalSingh1417
 
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-IIFood Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-IIShubhangi Sonawane
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfciinovamais
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingTechSoup
 
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptxMaritesTamaniVerdade
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...christianmathematics
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin ClassesCeline George
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfAdmir Softic
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.pptRamjanShidvankar
 
Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxnegromaestrong
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17Celine George
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docxPoojaSen20
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxVishalSingh1417
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxVishalSingh1417
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 

Último (20)

General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-IIFood Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
 
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptx
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
Asian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptxAsian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptx
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docx
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 

Purposive communication

  • 2.  Formalorinformal  Verbalornonverbal  Oralorwritten  Intentionalorunintentional Communication Process
  • 3.  Intrapersonal  Interpersonal  Organizedcommunication  Publiccommunicationormass communication Communication Process
  • 4.  Integral aspect of living of human being  Intrinsically, you feel the need to express yourself  Your ability to communicate effectively establishes connections and rapport with other people
  • 5. • According to George Bernard Shaw “The single biggest problem in communication is the illusion that it has taken place” • According to Paul J. Meyer “Communication is the key to personal and professional success”
  • 6. Whatever path you follow in any stage of your life, your communication skills will propel your progress at every phase
  • 7. Description formulated and noted by different authors: • Satterwhite & Olson-Sutton, 2007 – Communication is [sometimes] defined as the process of sending and receiving messages • Engelberg & Wynn, 2008 – Communication is the process of using verbal and nonverbal messages to generate meaning within and across various contexts, cultures, and channels • Hamilton & Creel, 2011 – Communication [is] the transactional process by which people, interacting in a particular context, negotiate the meaning of verbal and nonverbal symbols in order to achieve shared understanding • Bovee & Thill, 2014 – Communication is the process of transferring information and meaning between senders and receivers, using one or more written, oral, visual, or electronic media
  • 8. 1. Sender/Receiver Sender is the participant who Initiates the communication process and establishes the purpose of the message Receiver is the one for whom the message is intended and sent.
  • 9. 2. Message – contains the information, the thought, and feelings that a communicator expresses to the other participant in the communication process
  • 10. 3. Channel / Medium – identifies how the message is delivered
  • 11. 4. Feedback – the receiver’s response to the sent message.
  • 12. 5. Context – refers to the circumstances – situations, condition, environment can include room temperature, lighting, furniture, timing as well as the climate and relationships that exists between the communicators
  • 13. 6. Noise – defined as an impediment to successful communication. It is anything that hinders shared understanding .  External noise – originates from the communicators’ surroundings or environment  Internal noise – includes anything that is self-related that may hamper effective sending and receiving of messages  Semantic noise – gets in way when the sender and receiver do not share the same meanings for their verbal and non-verbal signs
  • 14. Directions: Form a group of five to eight members. Play the game, “Telephone”. Start by lining up or sitting in a circle. Assign one member to think of a phrase or a sentence and let him or her whisper it in the next person’s ear. The next person then whispers the phrase or sentence he or she heard to the next person, and so on until it reaches the last member of the group.

Notas del editor

  1. Most of the person’s waking hours entail a lot of oral communication transactions
  2. The human communication process may involve Interpersonal -Occurring within the individual mind or self Intrapersonal - Relating to or involving relations between people