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IA SUMMIT REDUX IN TOKYO
                     April 22, 2011

   Atsushi HASEGAWA, Ph. D            Toshihiko Kasuya
              Hitoshi ENJOJI
            Naoko KAWACHI
IA
⇒ IA
⇒ IA

       Web   IA

       IA
IA Summit




 @ahaseg
 @enjoji
@chibirashka




@kasuyer
IA

      2011    3   30      4   3




      The Hyatt Regency Denver at Colorado Convention Center

Website http://2011.iasummit.org
3   30

3   31

4   1

4   2

4   3    5-min madness
IA   UX Designer Contents
Strategist Information System master Ph.D

               4     2
1   1



    IA MENTOR BOOTH
Mile-High City

        1     1,609.344m




                                   16th
Street Mall
Denver
Denver
Denver
Denver
Denver
Denver
Denver
Denver
Denver
Denver
IA

     4
Practice Development
Tools & Techniques
Emerging Topics
Workshops|Flex
DAY 1
        Practice Development                           Tools & Techniques                               Emerging Topics

8:30                                       [Keynote] Data: potential and pitfalls
           More Than a Metaphor:
                                                 Design for the RUDES: The Value of                We Are All Content Strategists
10:30       Making places with
                                                          Design Principles                                    Now
                information

            Creating a Navigation                       The User Experience of                        Letting Go of Perfection:
11:30      System...for Your Career                          Disruption                                 Developing IA Agility
                  Upping Your Game:               Rethinking User Research for the                    Create Successful Cross-
13:45     Five Things Information Architects
                                                             Social Web                                Channel Experiences
               Need To Talk About More

        UX Communities: Starting from          Effect Mapping: a Better Way to Get Really Usable            Interfaces are
14:45       the Beginning (panel)                          Results out of IT Projects                       Made of Words

                                                                                                   Posting Our Hearts Out: Understanding
                                                   Unmoderated Remote Usability
16:00     The Stories We Construct
                                                      Testing: Good or Evil?
                                                                                                      Online Self-Disclosure for Better
                                                                                                                  Designs



17:00                        [Closing] The Most Valuable UX Person in the World

18:30                                              [Posters & Reception]
DAY 2
        Practice Development                      Tools & Techniques                         Emerging Topics
         The Reluctant Design Strategist:             Discussing Design:                A Practical Guide to Measuring
9:00        A Story of A UX Team of
                                                      The Art of Critique                      User Experience
               1.5 Failing Forward

          I’m Not Just Making This Up.                 We Love Change?                   Lean IA: Getting Out of The
10:15     The Value of Thinking Time In
                                                       Change Is Scary!                     Deliverables Business
               Experience Design


        Toilet Paper and Information                                                     I’m a UX Designer - and I’m an SEO:
                                                  The User Experience Brief:               Working Together to Heal the Rift
11:15         Sharing: Designing
                                                    What, Why, and How                       Between Customers and the
          Compelling Information                                                              Marketers Who Love Them

                                                 Increase The Size of Your Package In
13:30                                                Just Four Weeks -Four Steps
                                                      To Successful E-Commerce
                                                                                         PANEL: Beyond Digital: What
                                                   EIA: Enterprise as a Strategy for      IAs Need to Know About
                                                          Bulletproofing IA                     Service Design
14:30
                                                  Developing Findability Standards

                                                                                             Numbers Are our Friends:
15:45       The Journey to ‘Yes’                 DIY Mobile Usability Testing               Information Architects Make
                                                                                               The Best Web Analysts


16:45                                       [Closing] Beyond User Research
DAY 3
         Practice Development                  Tools & Techniques                          Emerging Topics
                                                  Pig-Faced Orcs:
                                                                                        Solving World Problems with
8:30        Beyond the Polar Bear         Design Lessons from Old-School
                                                                                                    UX
                                                Role-playing Games

                                        From Flab to Fab! Design Secrets For               Content Strategy on a
9:30                                           Overweight Interfaces                        Shoestring Budget

                                         Your Brain On Graphics: Research-
10:45                                          inspired Visual Design
                                                                                            Ideas & Innovation
          ROUNDTABLE: Toward an
           Information Architecture
            Curriculum and Canon        Discombobulation , Fire-Breathing Dragons and   How Valuable Is Your Work?
11:45                                        Wet Noodles: Creating Productive                Measuring The
                                               Workshops in Scary Situations                User Experience

                                                                                         On ‘Shrink It and Pink It’:
        On Why We Should NOT Focus
14:00            On UX
                                                    ROUNDTABLE?                           Designing Experiences
                                                                                               for Women

15:00                                          [Closing Plenary]

16:00                                 [OPEN MIC] 5-Minute Madness
DAY1
We Are All
     Content Strategists Now

IA




          by Karen McGrane
We Are All
Content Strategists Now
                  UX


                   IA

       Social
MKTG            Contents         CMS
       Media               CMS
                Strategy
       MKTG
We Are All
           Content Strategists Now

1. Think beyond the template



2. Evaluate content quality


3. Plan for content creation


4. Don’t fear new roles
Upping Your Game: Five Things
 IAs Need To Talk About More
IA   IA




     5



          by Leanna Gingras
Upping Your Game: Five Things
    IAs Need To Talk About More
1. Statistics

2. Business Skill

3. Psychology

4. Narrative Fiction

5. Interpersonal Relations
Posting Our Hearts Out: Understanding
Online Self-Disclosure for Better Designs
                                     intimacy




 5            CMC          E-
 mail   IM   Blog Facebook Twitter       SD     frequency of use


               by Javier Velasco-Martin
Posting Our Hearts Out: Understanding
Online Self-Disclosure for Better Designs
                                      catharsis, loneliness, Self-
                       Personal       esteem, work experience




                         Online
                    Self-Disclosure
  Technology                                          Social
frequency of use,                                social context, the
 social response                               people we are having
                                                a conversation with
[Posters & Reception]




     by Concent, Inc.
[Posters & Reception]
DAY2
Discussing Design:
                The Art of Critique

                     asking &
understanding


best critique is always good dialogue




            by Aaron Irizarry, Adam Connor
Discussing Design:
               The Art of Critique
            critique

1. Six Thinking Hats
   6




2. Laddering
I’m Not Just Making This Up. The Value
of Thinking Time In Experience Design
 Thinking time




 More than 1 head > 1 head
                             Thinking Time


                    by Tim Caynes
Toilet Paper and Information Sharing:
 Designing Compelling Information



                                  singular narrative
                              support




            by Justin Davis
Toilet Paper and Information Sharing:
 Designing Compelling Information
Toilet Paper and Information Sharing:
 Designing Compelling Information
Toilet Paper and Information Sharing:
 Designing Compelling Information

       3

1. buying trend

2. shopping trend

3. Email borrows data from POS
                  POS     ID
[PANEL] Beyond Digital: What IAs
     Need to Know About Service Design

1.                      Vanguard

2.
        REI

3.




     by Jess McMullin, Samantha Starmer, Andrea Resmini, Priyanka Kakar
[PANEL] Beyond Digital: What IAs
Need to Know About Service Design
[PANEL] Beyond Digital: What IAs
 Need to Know About Service Design
     3

1.

2.                                deliverable




         cross-team pollination
DAY3
Content Strategy on a
 Shoestring Budget




                     ROI

  by Carrie Hane Dennison
Content Strategy on a
 Shoestring Budget




         best furniture

    new, but inexpensive furniture

           keep your old furniture
Content Strategy on a
           Shoestring Budget

                           communication
editing
ROUNDTABLE: Toward an Information
 Architecture Curriculum and Canon
               IA




            by Dan Klyn
ROUNDTABLE: Toward an Information
   Architecture Curriculum and Canon
FOR (the IA learner) WHO HAS
(customer needs) the ideal IA curriculum IS
A (market category) THAT (one key
benefit) UNLIKE (competition), THE
PRODUCT (unique differentiation)



For the (Consumer of IAs) who has the
need for people who (hit the ground
running and keep running) the ideal IA
curriculum is (a broad approach to current
practical and theoretical learning) that
unlike (micro certifications) the product
(goes beyond the core competencies. )
On ‘Shrink It and Pink It’:
Designing Experiences for Women




          by Jessica Ivins
On ‘Shrink It and Pink It’:
Designing Experiences for Women

1. Visible Design             1. Emphasize benefits over features
  ex. Gillette Venus             or specs
2. Transparent Design           ex. Wii
  ex. Flip   ESPN             2. Consider the full experience
                                ex. sony style

                              3. Identify a spot on the spectrum

                        68%
               16%

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IA Summit 2011 Redux in Tokyo -naoko's part

  • 1. IA SUMMIT REDUX IN TOKYO April 22, 2011 Atsushi HASEGAWA, Ph. D Toshihiko Kasuya Hitoshi ENJOJI Naoko KAWACHI
  • 2. IA ⇒ IA ⇒ IA Web IA IA
  • 3. IA Summit @ahaseg @enjoji @chibirashka @kasuyer
  • 4. IA 2011 3 30 4 3 The Hyatt Regency Denver at Colorado Convention Center Website http://2011.iasummit.org
  • 5. 3 30 3 31 4 1 4 2 4 3 5-min madness
  • 6. IA UX Designer Contents Strategist Information System master Ph.D 4 2
  • 7. 1 1 IA MENTOR BOOTH
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  • 12. Mile-High City 1 1,609.344m 16th Street Mall
  • 23. IA 4 Practice Development Tools & Techniques Emerging Topics Workshops|Flex
  • 24. DAY 1 Practice Development Tools & Techniques Emerging Topics 8:30 [Keynote] Data: potential and pitfalls More Than a Metaphor: Design for the RUDES: The Value of We Are All Content Strategists 10:30 Making places with Design Principles Now information Creating a Navigation The User Experience of Letting Go of Perfection: 11:30 System...for Your Career Disruption Developing IA Agility Upping Your Game: Rethinking User Research for the Create Successful Cross- 13:45 Five Things Information Architects Social Web Channel Experiences Need To Talk About More UX Communities: Starting from Effect Mapping: a Better Way to Get Really Usable Interfaces are 14:45 the Beginning (panel) Results out of IT Projects Made of Words Posting Our Hearts Out: Understanding Unmoderated Remote Usability 16:00 The Stories We Construct Testing: Good or Evil? Online Self-Disclosure for Better Designs 17:00 [Closing] The Most Valuable UX Person in the World 18:30 [Posters & Reception]
  • 25. DAY 2 Practice Development Tools & Techniques Emerging Topics The Reluctant Design Strategist: Discussing Design: A Practical Guide to Measuring 9:00 A Story of A UX Team of The Art of Critique User Experience 1.5 Failing Forward I’m Not Just Making This Up. We Love Change? Lean IA: Getting Out of The 10:15 The Value of Thinking Time In Change Is Scary! Deliverables Business Experience Design Toilet Paper and Information I’m a UX Designer - and I’m an SEO: The User Experience Brief: Working Together to Heal the Rift 11:15 Sharing: Designing What, Why, and How Between Customers and the Compelling Information Marketers Who Love Them Increase The Size of Your Package In 13:30 Just Four Weeks -Four Steps To Successful E-Commerce PANEL: Beyond Digital: What EIA: Enterprise as a Strategy for IAs Need to Know About Bulletproofing IA Service Design 14:30 Developing Findability Standards Numbers Are our Friends: 15:45 The Journey to ‘Yes’ DIY Mobile Usability Testing Information Architects Make The Best Web Analysts 16:45 [Closing] Beyond User Research
  • 26. DAY 3 Practice Development Tools & Techniques Emerging Topics Pig-Faced Orcs: Solving World Problems with 8:30 Beyond the Polar Bear Design Lessons from Old-School UX Role-playing Games From Flab to Fab! Design Secrets For Content Strategy on a 9:30 Overweight Interfaces Shoestring Budget Your Brain On Graphics: Research- 10:45 inspired Visual Design Ideas & Innovation ROUNDTABLE: Toward an Information Architecture Curriculum and Canon Discombobulation , Fire-Breathing Dragons and How Valuable Is Your Work? 11:45 Wet Noodles: Creating Productive Measuring The Workshops in Scary Situations User Experience On ‘Shrink It and Pink It’: On Why We Should NOT Focus 14:00 On UX ROUNDTABLE? Designing Experiences for Women 15:00 [Closing Plenary] 16:00 [OPEN MIC] 5-Minute Madness
  • 27. DAY1
  • 28. We Are All Content Strategists Now IA by Karen McGrane
  • 29. We Are All Content Strategists Now UX IA Social MKTG Contents CMS Media CMS Strategy MKTG
  • 30. We Are All Content Strategists Now 1. Think beyond the template 2. Evaluate content quality 3. Plan for content creation 4. Don’t fear new roles
  • 31. Upping Your Game: Five Things IAs Need To Talk About More IA IA 5 by Leanna Gingras
  • 32. Upping Your Game: Five Things IAs Need To Talk About More 1. Statistics 2. Business Skill 3. Psychology 4. Narrative Fiction 5. Interpersonal Relations
  • 33. Posting Our Hearts Out: Understanding Online Self-Disclosure for Better Designs intimacy 5 CMC E- mail IM Blog Facebook Twitter SD frequency of use by Javier Velasco-Martin
  • 34. Posting Our Hearts Out: Understanding Online Self-Disclosure for Better Designs catharsis, loneliness, Self- Personal esteem, work experience Online Self-Disclosure Technology Social frequency of use, social context, the social response people we are having a conversation with
  • 35. [Posters & Reception] by Concent, Inc.
  • 37. DAY2
  • 38. Discussing Design: The Art of Critique asking & understanding best critique is always good dialogue by Aaron Irizarry, Adam Connor
  • 39. Discussing Design: The Art of Critique critique 1. Six Thinking Hats 6 2. Laddering
  • 40. I’m Not Just Making This Up. The Value of Thinking Time In Experience Design Thinking time More than 1 head > 1 head Thinking Time by Tim Caynes
  • 41. Toilet Paper and Information Sharing: Designing Compelling Information singular narrative support by Justin Davis
  • 42. Toilet Paper and Information Sharing: Designing Compelling Information
  • 43. Toilet Paper and Information Sharing: Designing Compelling Information
  • 44. Toilet Paper and Information Sharing: Designing Compelling Information 3 1. buying trend 2. shopping trend 3. Email borrows data from POS POS ID
  • 45. [PANEL] Beyond Digital: What IAs Need to Know About Service Design 1. Vanguard 2. REI 3. by Jess McMullin, Samantha Starmer, Andrea Resmini, Priyanka Kakar
  • 46. [PANEL] Beyond Digital: What IAs Need to Know About Service Design
  • 47. [PANEL] Beyond Digital: What IAs Need to Know About Service Design 3 1. 2. deliverable cross-team pollination
  • 48. DAY3
  • 49. Content Strategy on a Shoestring Budget ROI by Carrie Hane Dennison
  • 50. Content Strategy on a Shoestring Budget best furniture new, but inexpensive furniture keep your old furniture
  • 51. Content Strategy on a Shoestring Budget communication editing
  • 52. ROUNDTABLE: Toward an Information Architecture Curriculum and Canon IA by Dan Klyn
  • 53. ROUNDTABLE: Toward an Information Architecture Curriculum and Canon FOR (the IA learner) WHO HAS (customer needs) the ideal IA curriculum IS A (market category) THAT (one key benefit) UNLIKE (competition), THE PRODUCT (unique differentiation) For the (Consumer of IAs) who has the need for people who (hit the ground running and keep running) the ideal IA curriculum is (a broad approach to current practical and theoretical learning) that unlike (micro certifications) the product (goes beyond the core competencies. )
  • 54. On ‘Shrink It and Pink It’: Designing Experiences for Women by Jessica Ivins
  • 55. On ‘Shrink It and Pink It’: Designing Experiences for Women 1. Visible Design 1. Emphasize benefits over features ex. Gillette Venus or specs 2. Transparent Design ex. Wii ex. Flip ESPN 2. Consider the full experience ex. sony style 3. Identify a spot on the spectrum 68% 16%

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