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INTERNATIONAL MARKETING

               Rajnish Kumar
               Roopak Sharma
               Pawan jain
               Praveer Sinha
               Rahul Kumar
               Saumya Singh
               Dibyendu Kumar
MARKETING
Marketers everywhere must

Know their markets

Develop products or services to
satisfy customers’ needs

Price the products or services so
that they are readily available

Make them available to the buyers

Inform potential customers and
persuade them to buy
INTERNATIONAL MARKETING

• Refers to the process of identifying the goods
  and services that customer outside the home
  country wants and then providing them at the
  right price and place.
DOMESTIC AND INTERNATIONAL
                MARKETING
On the basis of                  DOMESTIC                   INTERNATIONAL
SCOPE                  Limited and will eventually dry Endless opportunities and
                       up.                             scope.
BENIFITS               Less     as    compared    to As is obvious, more benefits.
                       international marketing.
SHARING OF TECNOLOGY   Limited in     the   use   of Allows use and sharing of
                       technology.                   latest technologies.
POLITICAL RELATION     Nothing to do with political Leads to improvement in
                       relations.                   political relations between
                                                    countries and also increased
                                                    level of cooperation as a
                                                    result.

BARRIERS               No barriers.                  Many barriers such as cross
                                                     cultural          differences,
                                                     language,            currency,
                                                     traditions and customs.
ACTIVITIES IN INTERNATIONAL
         MARKETING
ACTIVITIES IN INTERNATIONAL
         MARKETING

               Economic Env.              Political/Legal Env.


                      Product                     Price




                                                                 Socio-cultural
                                                                 Environment
 Environment




                                  International
 Financial




                                  Customer

                      Promotion               Distribution



                   International Economic Institutions and
                   Agreements
MARKETING AND OTHER
     FUNCTIONS


 Operations
Management                Accounting




              Marketing


                            Human
   Finance                 Resource
                          Management
INTERNATIONAL MARKETING STRATEGY
INTERNATIONAL MARKET
     ASSESSMENT

                          Assess
                       alternative
                         foreign
                         market



            Select
          market for
           entry or
          expansion              Evaluate :
                                   cost,
                                benefits and
                                    risk
INTERNATIONAL PRODUCT
        STRATEGIES
              Local and International
                   Environment


                      Product            Firm’s
Competitive                             Internal
 Situation           Strategies
                                        Situation


                Customer Needs &
                     Price
                    Elasticity
STANDARISATION AND ADAPTATION
Developing same product for Modifying product to reflect
 multiple countries.        characteristics of a market.

  Premise:-consumers share
   some common values,          Premise-- consumers are not
                                the same.
   beliefs, and consumption
   patterns.
                                Advantages: improved fit
  Advantages: economies of     between product and
   scale and scope, price       consumer, expanded
   competitiveness,             penetration
   uniform image
FACTORS FAVORING PRODUCTS
           STANDARDIZATION VERSUS
                 ADAPTATION
           Standardization                               Adaptation
                                         •   Differences in technical standards
•   High cost of Localization
                                         •   Primarily consumer and personal-use
•   Primarily industrial products            products

•   Convergence and similar tastes in    •   Variation in consumer needs and
                                             applications
    diverse country markets
                                         •   Variations in conditions of use
•   Predominant use in urban
    environments                         •   Variations in ability to buy-differences in
                                             income levels
•   Marketing to predominantly similar
    countries e.g. Scandinavia           •   Fragmentation, with autonomous
                                             national subsidiaries
•   Centralized management of
    international operations when mode   •   Strong cultural differences, language,
    of entry is mainly exports               etc., affecting purchase and use
•   Strong country-of-origin image and   •    Local environment-induced adaptation:
    effect
                                             differences in raw material available,
•   Scale economies in production,           government-required standards and
    marketing, and R&D                       regulations

•   Standardized products marketed       •   Adaptation strategy successfully used
    competitors                              by competitors
Brand Decision

• What is Brand ?

• Brand name are one of the most valuable
  assets which companies possess.

• Brand Equity
Issues Relating to Brand Name

• Whether or not to use uniform brand
  internationally…?

• Expansion to the overseas market

• Image issue

• Legal and cultural factors
Pricing issue & Policies

• Standard Price Policy

• Two tiered pricing

• Market Pricing
PROMOTION ISSUES AND POLICIES


4 elements of promotion mix:-

a)Advertising
b)Personal selling
c) Sales promotion
d)Public relation
Constraints on advertising


• Language difference
• Government control
• Agency availability
• Economic difference
• Cultural diversity
Advertising programs

• Message
  The message it wants to convey


• Medium
 The media available to convey the message


• Global vs. local advertising
 The extent to which the firm wants to globalize its advertising
 efforts
Advantages of Personal Selling for
          International Firms

• Local sales representatives understand local culture,
norms, and customs.


• Personal selling promotes close, personal contact with
customers.


• Personal selling makes it easier for firm to adopt
valuable market information
Sales Promotion


Sales promotion comprises specialized
marketing efforts designed to offer an
incentive for behavior such as coupons, in-
store promotions, sampling, direct mail
campaigns, cooperative advertising, and trade
fair attendance.
Unique forms of international
        promotion



 Government Role
 Trade Fair
 Barter And Countertrade
 Bribery
 Miscellaneous Measures
Public Relations



Public relations consists of efforts aimed at
enhancing a firm’s reputation and image
with the general public, as opposed to
touting the specific advantages of an
individual product or service.
Channels of Distribution


Firms make use of two principles channels of distribution when
marketing

1) Indirect selling-
also known as local or domestic channel ,is employed when a
manufacture markets its product through another firm form the same
country that acts as intermediary.

2) Direct Selling-
Is employed when a manufacturer develops an overseas channel Here
the firm directly deals with a foreign party without going through an
intermediary in the home country.
Eight guidelines have been advocated to make
       multinational distributors partnership

1) Select distributor , don’t let them select you.
2) Treat the local distributors as long term partners , not temporary
  market entry vehicles.
3) Support marketing entry by committing money, mangers , and proven
  marketing ideas
4) From the start, maintain control over marketing strategy.
5) Make sure distributors provide you with detailed market and financial
  performance data.
6) Build links among national distributors at the earliest opportunity.
7) Understand host country culture
Physical Distribution

Average time required to move a product from “firm to shelf “ is
four to five months .Although it takes only about seventeen
minutes to produce a product, the rest of the time is spent on
logistical activities – storage handling ,transition, packaging etc .


International logistics costs can account for 25 to 35 percent of the
sales value of a product
MODES OF TRANSPORTATION


The three fundamental means of transportation are:-

1.Air


2.Water (ocean and inland)


3.Land (rail and truck)
Appropriate transportation mode
           depends on


1. Market location


2. Speed


3. Cost
Que 1

Are the 4 ps of international marketing of equal
importance to all the firms ?
Que 2

Why do international firms use market
pricing ?
Que 3

 Why are brand names an important market tool for
international business ?
Que 4

Bring out the benefits of international
marketing ?
Marketing ibm

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Marketing ibm

  • 1. INTERNATIONAL MARKETING Rajnish Kumar Roopak Sharma Pawan jain Praveer Sinha Rahul Kumar Saumya Singh Dibyendu Kumar
  • 2. MARKETING Marketers everywhere must Know their markets Develop products or services to satisfy customers’ needs Price the products or services so that they are readily available Make them available to the buyers Inform potential customers and persuade them to buy
  • 3. INTERNATIONAL MARKETING • Refers to the process of identifying the goods and services that customer outside the home country wants and then providing them at the right price and place.
  • 4. DOMESTIC AND INTERNATIONAL MARKETING On the basis of DOMESTIC INTERNATIONAL SCOPE Limited and will eventually dry Endless opportunities and up. scope. BENIFITS Less as compared to As is obvious, more benefits. international marketing. SHARING OF TECNOLOGY Limited in the use of Allows use and sharing of technology. latest technologies. POLITICAL RELATION Nothing to do with political Leads to improvement in relations. political relations between countries and also increased level of cooperation as a result. BARRIERS No barriers. Many barriers such as cross cultural differences, language, currency, traditions and customs.
  • 6. ACTIVITIES IN INTERNATIONAL MARKETING Economic Env. Political/Legal Env. Product Price Socio-cultural Environment Environment International Financial Customer Promotion Distribution International Economic Institutions and Agreements
  • 7. MARKETING AND OTHER FUNCTIONS Operations Management Accounting Marketing Human Finance Resource Management
  • 9. INTERNATIONAL MARKET ASSESSMENT Assess alternative foreign market Select market for entry or expansion Evaluate : cost, benefits and risk
  • 10. INTERNATIONAL PRODUCT STRATEGIES Local and International Environment Product Firm’s Competitive Internal Situation Strategies Situation Customer Needs & Price Elasticity
  • 11. STANDARISATION AND ADAPTATION Developing same product for Modifying product to reflect multiple countries. characteristics of a market.  Premise:-consumers share some common values, Premise-- consumers are not the same. beliefs, and consumption patterns. Advantages: improved fit  Advantages: economies of between product and scale and scope, price consumer, expanded competitiveness, penetration uniform image
  • 12. FACTORS FAVORING PRODUCTS STANDARDIZATION VERSUS ADAPTATION Standardization Adaptation • Differences in technical standards • High cost of Localization • Primarily consumer and personal-use • Primarily industrial products products • Convergence and similar tastes in • Variation in consumer needs and applications diverse country markets • Variations in conditions of use • Predominant use in urban environments • Variations in ability to buy-differences in income levels • Marketing to predominantly similar countries e.g. Scandinavia • Fragmentation, with autonomous national subsidiaries • Centralized management of international operations when mode • Strong cultural differences, language, of entry is mainly exports etc., affecting purchase and use • Strong country-of-origin image and • Local environment-induced adaptation: effect differences in raw material available, • Scale economies in production, government-required standards and marketing, and R&D regulations • Standardized products marketed • Adaptation strategy successfully used competitors by competitors
  • 13.
  • 14. Brand Decision • What is Brand ? • Brand name are one of the most valuable assets which companies possess. • Brand Equity
  • 15. Issues Relating to Brand Name • Whether or not to use uniform brand internationally…? • Expansion to the overseas market • Image issue • Legal and cultural factors
  • 16. Pricing issue & Policies • Standard Price Policy • Two tiered pricing • Market Pricing
  • 17. PROMOTION ISSUES AND POLICIES 4 elements of promotion mix:- a)Advertising b)Personal selling c) Sales promotion d)Public relation
  • 18. Constraints on advertising • Language difference • Government control • Agency availability • Economic difference • Cultural diversity
  • 19. Advertising programs • Message The message it wants to convey • Medium The media available to convey the message • Global vs. local advertising The extent to which the firm wants to globalize its advertising efforts
  • 20. Advantages of Personal Selling for International Firms • Local sales representatives understand local culture, norms, and customs. • Personal selling promotes close, personal contact with customers. • Personal selling makes it easier for firm to adopt valuable market information
  • 21. Sales Promotion Sales promotion comprises specialized marketing efforts designed to offer an incentive for behavior such as coupons, in- store promotions, sampling, direct mail campaigns, cooperative advertising, and trade fair attendance.
  • 22. Unique forms of international promotion  Government Role  Trade Fair  Barter And Countertrade  Bribery  Miscellaneous Measures
  • 23. Public Relations Public relations consists of efforts aimed at enhancing a firm’s reputation and image with the general public, as opposed to touting the specific advantages of an individual product or service.
  • 24. Channels of Distribution Firms make use of two principles channels of distribution when marketing 1) Indirect selling- also known as local or domestic channel ,is employed when a manufacture markets its product through another firm form the same country that acts as intermediary. 2) Direct Selling- Is employed when a manufacturer develops an overseas channel Here the firm directly deals with a foreign party without going through an intermediary in the home country.
  • 25. Eight guidelines have been advocated to make multinational distributors partnership 1) Select distributor , don’t let them select you. 2) Treat the local distributors as long term partners , not temporary market entry vehicles. 3) Support marketing entry by committing money, mangers , and proven marketing ideas 4) From the start, maintain control over marketing strategy. 5) Make sure distributors provide you with detailed market and financial performance data. 6) Build links among national distributors at the earliest opportunity. 7) Understand host country culture
  • 26. Physical Distribution Average time required to move a product from “firm to shelf “ is four to five months .Although it takes only about seventeen minutes to produce a product, the rest of the time is spent on logistical activities – storage handling ,transition, packaging etc . International logistics costs can account for 25 to 35 percent of the sales value of a product
  • 27. MODES OF TRANSPORTATION The three fundamental means of transportation are:- 1.Air 2.Water (ocean and inland) 3.Land (rail and truck)
  • 28. Appropriate transportation mode depends on 1. Market location 2. Speed 3. Cost
  • 29. Que 1 Are the 4 ps of international marketing of equal importance to all the firms ?
  • 30. Que 2 Why do international firms use market pricing ?
  • 31. Que 3 Why are brand names an important market tool for international business ?
  • 32. Que 4 Bring out the benefits of international marketing ?