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The future NGO

  1. 1. The future NGO Agile, Entrepreneurial and Digital
  2. 2. WHO Joseph Nelson Senior Consultant WHAT We build better NGOs We help them to be funded better
  3. 3. TALKING POINTS TODAY Agile Pivot and change at speed Agility Do Test new stuff and scale what works Entrepreneurship Digital A work platform that works for you Digital collaboration We will never share client data 1. Where we mention a client‘s name, we received advance, written permission 2. In all other cases lessons learned are anonymized
  4. 4. Change & Disruption like never before Over-reliance on a legacy donors not viable + Rapidly changing demands of stakeholders + Frequent global & more regional disruption + Rapid donor priorities change + Increased competition ______________________________________________ = a New Business Model & Organisational Design is needed = Systematic innovation is for thriving
  5. 5. Change & Disruption like never before
  6. 6. Agility - a personal story a. Pamela, Programme Director at INGO in primary health care and WASH, USD25m annually b. “Our programmes need to be super-flexible. I need to be able to start working with new partners within 1 week - without HQ or red-tape holding us back” c. “There is a ton of additional impact we could deliver, if we were not so rigidly tied to the strategy from three years ago” MzN assessment: Siloed processes, approval bottlenecks, key-person dilemma and little to no real-time learning. Faster beneficiary change + Faster context change + Quickly appearing and disappearing impact opportunities + Changing donor demands _________________________ = Need for agility at scale = Need to turn data, into knowledge
  7. 7. Reasons for agile transformations Diversified its funding in 2019, grew in 2020 Puts data at its core in 2020, attracts substantial donor endorsements Fundamental restructure undergoing to be ready for recurring migration waves and deploy globally within weeks. “We need to respond fast, at scale, anywhere in the world, within weeks, whilst reducing costs.” “We need our income to be so diversified that our programs & organisation can continue even if core donors don’t.” “Data and knowledge is the key driver of impact here. We need a structure that puts our expertise at the centre ”
  8. 8. Lessons learned from agile transformations 5 M a k e w o r k w o r k f o r p e o p l e F l e x i b l e , c l e a r a r r a n g e m e n t s , D i g i t a l P l a t f o r m b a s e d w o r k t o a l l o w w o r k a n y t i m e 4 D a t a i s k e y . K n o w l e d g e i s b e t t e r . C o l l e c t i o n - > A n a l y s i s - > I n s i g h t - > F o r e s i g h t 3 C h a n g e t h e f u n d i n g m i x F o r m n e w d o n o r p a r t n e r s h i p s f a s t e r a n d b o o s t b u d g e t i n g & f o r e c a s t i n g c a p a c i t y D i g i t a l w o r k p l a t f o r m A u t o m i s e r o u t i n e w o r k , b o o s t c o l l a b o r a t i o n a n d a n a l y s i s 2 1 A g i l e S t r u c t u r e s & S y s t e m s T o a d a p t , s c a l e a n d l o c a l i s e w o r k
  9. 9. Change Innovation - a personal story ● EU based, child focussed NGO, around USD60m annual programming, programmes in 17 countries, stable income from core countries, not much growth. ● Impact good, but only on less than 5% of affected population. ● Courage to disrupt quickly gave way to static change projects that did not really change the organisation ● Executive management was keener to change things than Board “nobody wanted to break a thing that sort of worked” MzN: Process analysis identified bottlenecks and found that innovation suggestion from HQ were disregarded by regions and there was a lack of digital back bone to support change.
  10. 10. Innovate at scale Quick Capture Delete by MVP Collaboration SPACE Drive to MVP First Management involvement
  11. 11. Digitalize the Work ● Less office - more work! - move to virtual and digital ● Interact across time zones and teams - fast turnaround times ● Lift more! Ability to have a larger and faster moving pipeline ● Increase transparency across the organisation ● No dependency on individuals in the organisation - “the one person who knows everything and has all the relationships” ● Easier collaboration with experts/ key people across the globe ● Digitizing funding can often have the effect to kick-start digitization across the organisation
  12. 12. Why digitalize? To manage a faster, omnichannel pipeline Opp Identification & Assessment Scoping - Bidding strategy - Partnership building - Proposal building Context analysis - Value for Money proposition - Partner engagement Contracting & Project Support Negotiation - Project planning pre contract - legal Launch Programme staff Business Development Scoping Team Advisors Donor Business Development Project Dev Team Subject Specialist Project Finance Specialist Consortia Lead Value for Money Advisors Leadership Team Org Finance Specialist Donor inception team
  13. 13. • Design a simple pathway • Analyse each aspect of your funding operations • Make a decisions about platforms and tools • Allocate time and resources, in each step • Don’t reinvent the wheel • Keep it simple How to Digititalize
  14. 14. STAY IN TOUCH! CHRISTIAN MEYER ZU NATRUP chris@mzninternational.com Check out our blogs and upcoming events on our website: www.mzninternational.com Upcoming Webinars Digitization Acceleration: Why It Matters for Institutional Funding and Grants 11 November 2021 @ 2:00 pm - 3:00 pm CET 10 Tips to Improve Your Proposal Budget 18 November 2021 @ 2:00 pm - 3:00 pm CET Merging an NGO – Experience and Reality 9 December 2021 @ 2:00 pm - 3:00 pm CET

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