The document provides a history and overview of TritonEd/TED, the learning management system (LMS) used at UC San Diego. It traces the evolution of the LMS from 2006 when UC San Diego used WebCT, through migrations to Blackboard versions 7-9 and the renaming to TritonEd in 2014. Survey results are presented from over 2,000 instructors and students on their experiences and satisfaction with TritonEd. Key themes identified from student responses include the challenges of understanding grades and feedback, the unwieldy mobile experience, and issues with online textbook supplements requiring additional fees.
1. Understanding the Faculty and Student TritonEd Experience
Using Experience Analysis and Design Methodology
2. UC San Diego uses
WebCT LMS
Courses supported: 756
Blackboard buys WebCT
UC San Diego migrates to Blackboard v7
Named “TED”
Courses supported: 962
Blackboard v8
Courses supported: 1316
• 2014
Blackboard v9
Renamed “TritonEd”
Courses supported: 2419
Students in TritonEd: 23,313
• Today
Blackboard v9
Courses supported: 3823
Students in TritonEd: 31,032
A History of TritonEd/Ted at UC San Diego
Pre-2006 2006 2010 2014 Today
3. Have you ever used TritonEd/Ted in the a course
you taught or supervised at UC San Diego?
Have you had at least one course at UC San Diego
in which the instructor used TritonEd/Ted?
Response: No
Number of Responses: 3
% of Total Responses: 0.14%
Response: Yes
Number of Responses: 2,072
% of Total Responses: 99.86%
Response: Yes
Number of Responses: 174
% of Total Responses: 84.06%
Response: No
Number of Responses: 33
% of Total Responses: 15.94%
How extensive is TritonEd’s reach?
4. Key Research Questions:
Understand current
Faculty and Student
experience around
TritonEd to gain
measurable and actionable
data to improve the LMS
experience.
Understand instructor and
student learning
technology needs beyond
the TritonEd LMS.
Identify KEY faculty and
student teaching and
learning needs to
determine if Blackboard
best meets the needs of
UC San Diego and to
inform feature and UI/UX
requirements for a UCSD
LMS RFP.
TritonEd Experience Analysis and Design Study
7. Survey Results: Who Were Our Instructors?
Instructor type:
Instructional Assistants
Number of Responses: 13
% of Total Responses: 7.39%
Instructor type: Others
Number of Responses: 13
% of Total Responses: 7.39%
Instructor type: Professor Series
Number of Responses: 41
% of Total Responses: 23.30%
Instructor type: Lecturer (U18)
Number of Responses: 69
% of Total Responses: 39.20%
Instructor type: Teaching Prof Series
Number of Responses: 40
% of Total Responses: 22.73%
Classification: Part time
Number of Responses: 86
% of Total Responses: 48.86%
Classification: Full time
Number of Responses: 90
% of Total Responses: 51.14%
8. Have you taught or supervised the teaching
of a course at UC San Diego in the past 2 years?
How many courses have you taught
in the last academic year?
Survey Results: Who Were Our Instructors?
Responses: No
Number of Responses: 24
% of Total Responses: 11.59%
Responses: Yes
Number of Responses: 183
% of Total Responses: 88.41%
Number of Courses: 4-6
Number of Responses: 41
% of Total Responses: 23.30%
Number of Courses: 7-10
Number of Responses: 12
% of Total Responses: 6.82%
Number of Courses: 16
Number of Responses: 1
% of Total Responses: 0.57%
Number of Courses: 16
Number of Responses: 1
% of Total Responses: 0.57%
Number of Courses: 1-3
Number of Responses: 121
% of Total Responses: 68.75%
9. Have you used TritonEd/Ted in the most recent
course you taught or supervised at UC San Diego?
Have you ever used TritonEd/Ted in the a course
you taught or supervised at UC San Diego?
Survey Results: Who Were Our Instructors?
Response: Yes
Number of Responses: 174
% of Total Responses: 84.06%
Response: No
Number of Responses: 33
% of Total Responses: 15.94%
Responses: No
Number of Responses: 38
% of Total Responses: 18.36%
Responses: Yes
Number of Responses: 169
% of Total Responses: 81.64%
11. Faculty with higher
self-perceived
high technology
skills are much
less satisfied
with TritonEd.
Those who
perceive their
students as
having higher
technology skills
are more satisfied
with TritonEd. Survey Results: Who Were Our Instructors?
12. Faculty with higher self-reported technology skill levels
spend more time on course-related activities
13. Most UC San Diego
faculty have not used
a technology outside
of the “Big 3” in their
teaching.
Survey Results: Who Were Our Instructors?
Have you used a technology other than TritonEd/Ted,
iClickers or Piazza in your teaching at UC San Diego?
Responses: Yes
Number of Responses: 64
% of Total Responses: 34.41%
Responses: No
Number of Responses: 122
% of Total Responses: 65.59%
16. Student respondents were a good representation
of class year distribution at UC San Diego
Survey Results: Who Were Our Students?
Fifth +
17. Students tend to
have a higher
overall Satisfaction
with in-class
learning
experiences as
their Instructors’
perceived
technology skills
increase.
Survey Results: Who Were Our Students?
18. Activity Gap Score Mean SAT Mean IMP Valid Cases
Sharing my lecture notes or outlines with students 0.32 4.13 4.45 116
Sharing multimedia content with students 0.34 3.79 4.14 97
Sharing my PowerPoint presentations with students 0.36 4.23 4.60 125
Making TritonEd/Ted course available to students 0.38 4.22 4.60 150
Adding supplementary resources from textbook
publishes
0.51 3.56 4.07 73
Testing and reviewing content in TritonEd/Ted from
prior quarter
0.54 3.36 3.90 118
TritonEd works well for Instructors as a content repository
Survey Results: Positive Gap Score Stories
19. Activity Gap Score Mean SAT Mean IMP Valid Cases
Contacting an instructional technology support person 0.39 4.25 4.64 69
Getting timely updates on problem
resolution progress
0.42 4.13 4.55 62
Getting timely updates on a problem resolution
progress during a high-stakes period of reliance on
TritonEd/Ted
0.54 3.81 4.35 26
Getting timely resolution to a TritonEd/Ted or other
instructional technology problem
0.55 3.91 4.46 65
Instructors are generally pleased with support from ETS
Survey Results: Positive Gap Score Stories
20. THEME 1
Understanding course
performance using
TritonEd gradebook is
incredibly challenging
THEME 2
Unwieldy TritonEd
mobile experience is a
barrier to student
performance & planning
THEME 3
Faculty use of TritonEd
for more than
information broadcasting
causes student anxiety
and expense
Student Data: TritonEd Pain Themes
21. Activity Gap Score Mean SAT Mean IMP Valid Cases
Reviewing scores and instructor remarks
on assignments
1.06 3.53 4.58 1,376
Receiving grades in a timely manner 1.04 3.57 4.61 1,418
Reviewing my overall course performance 1.03 3.64 4.67 1,401
Viewing quiz or exam results 0.85 3.83 4.68 1,398
Reviewing my class participation performance 0.84 3.66 4.50 1,311
Reviewing progress and scores on
group assignments or projects
0.77 3.72 4.49 1,119
THEME 1:
Understanding course performance using
TritonEd gradebook is incredibly challenging
22. Professors did not seem to feel
the need to include feedback
comments on assignments even
though grading was subjective.
Grades would not be posted
until weeks later.
Professors in about a quarter of
my classes have never returned
grades or comments on any of
my papers, even after email
requests. There is no way to
improve on my writing skills if I
get absolutely no feedback
It's hard to gauge where you are
in class with just points and no
weighing system in place to
actually reflect the syllabus
grading.
Viewing results on
exams/quizzes are easy as long
as the TAs or the professors
submit the scores. I like how the
professor could provide us with
grading rubric so the students
can know where the grades are
coming from.
For one Chemistry lab course in
particular, it is impossible for me
to view my score on lab reports
done in pairs when my partner
is the one who submitted the
files through their TritonEd
account. This is caused by
instructors only accepting one
report per pair. In any case, I
always have to ask my partner
to show me how we did on the
report via their account since I
cannot view the score on my
own account.
I've seen instructors that use
GradeScope instead of Ted so
show scores on group
assignments.
The one thing not to use
Ted for is checking grades -
grades on Ted as seen by
students almost never
match the professor's view
It is hard and confusing to see
the scores and instructor
remarks on the assignments.
Sometimes, I don't even know if
there are scores and remarks on
the assignments.
Survey Results: What Students Said
23. THEME 2:
Unwieldy TritonEd mobile experience is a barrier to
student performance & planning
Activity Gap Score Mean SAT Mean IMP Valid Cases
Using my mobile device to access TritonEd/Ted 0.83 3.65 4.48 1,391
Understanding when and/or where the final exam will
occur
0.76 3.71 4.48 1,621
Identifying course activities and assignments to be done 0.73 3.84 4.57 1,722
Planning your time that you will spend on the course 0.51 3.18 3.69 1,436
24. TritonEd is easily accessible on
laptops but is not very mobile
device friendly. I can't open
documents that professors post on
TritonEd using my phone and I
can't easily check my grades using
TritonEd either.
Sometimes, some information is
cut-off when I'm using my mobile
devices (iPhone and iPad).
When looking at grades on a
mobile device (including
comments on essays submitted in
TurnItIn), the grades and
comments are cut off from the
screen and are not completely
viewable even when you try to
scroll down.
Loading up TED on the phone is
not terrible, but it just is not as
user-friendly. I have to keep
minimizing and maximizing the
web page in order to reach certain
buttons. It's almost like the page
was not designed for mobile
devices.
Sometimes, my mobile device
would not load the pdf files after I
had clicked on them multiple
times, even if I had WiFi. I also
wish it were a bit faster and easier
to navigate, and I can't access
some of the tools on my computer
such as "My grades" for all classes.
Syllabus that's in .doc form or .pdf
gets downloaded without being
able to see them in browser on
mobile.
Trying to view grades on TritonEd
mobile site is absolutely
horrendous. Thank goodness the
app works okay otherwise I'd be
limited to only being able to check
TritonEd when I'm using my laptop
The website is just so gross and
clunky.
Most materials on TritonEd is only
accessible for downloading on a
laptop. You cannot open those
files on your phone.
When you open TritonEd on
phone, you can't open documents
like articles or the syllabus that are
posted. For some articles, it
shows only the first page.
Survey Results: What Students Said
25. Survey Results: What Students Said
The date/times of the final exams
are never placed on TritonEd .
Instead, I must login to WebReg to
find out that part of the course.
TritonEd is annoying to navigate,
so instructors rely on e-mail to
communicate important messages
such as final exam information.
Almost every professor and/or TAs
have never used TED for posting
the final exam. Either they stay it
in class, their website, send out an
email, and/or use Webreg.
I think it will be better if there's
anything like calendar on the main
page that indicates when and
where the midterms or finals are.
It is inconvenient…when I have
multiple finals and have to click on
every course site to find out the
location. I want something I can
check those stuff at once.
TritonEd does not have a tab that
shows this information, although it
would be very helpful. It is up the
professor to make an
announcement on TritonEd to
update students on any changes in
exam location and time. However,
since there is no notification
system that alerts students
without signing on, some students
may miss the announcement.
This usually was not posted on
TritonEd. And if it was, it was hard
to find. I wish there was a way to
see important dates right after
logging in (maybe like a calendar)
Many professors put the date of
the midterm on one tiny spot on
the syllabus, and then post that
syllabus in some other folder - at
the very least let the syllabus be its
own tab. Preferably, important
information like this would be
written down in the
announcements, or somehow
pinned to be the first
announcement. I typically check
the exam date on Webreg since
Ted is not useful for checking the
exam date.
Always need to go to syllabus. And
when I go to syllabus, I have to
open it in a new tab. Too long for
info I need really fast.
26. THEME 3:
Instructor use of TritonEd for more than information
broadcasting causes student anxiety and expense
Activity Gap Score Mean SAT Mean IMP Valid Cases
Using online textbooks supplements
(WileyPLUS, Pearson MyLab, WebAssign, Redshelf)
0.64 3.41 4.05 1,053
Taking Exams 0.64 3.82 4.46 929
Setting up an account for online textbook supplements
(WileyPLUS, Pearson MyLab, WebAssign, Redshelf)
0.64 3.57 4.21 1,109
Taking Quizzes 0.62 3.88 4.50 1,220
27. WebAssign is complete bullshit. It
takes an additional hour to figure
out the way WebAssign wants us
to format the answer. Like you can
get an answer exactly right, but
WebAssign requires students to
format it a certain way. Figuring
that out on average takes another
hour.
The quizzes are hard to use
because sometimes your answer
won't get saved or depending on
browser size or type the
timer/overview covers questions
as you scroll.
Sometimes TritonEd quits
unexpectedly and does not save
my answers for the quizzes. it is
also difficult to review the quizzes
I've taken to see my score and
learn from the mistakes I made.
I have only had to deal with
RedShelf and the system they used
was bad. They automatically were
going to charge my class $100
each for the online textbook
unless we opted out online.
It is so expensive. considering that
there is no alternative we kinda
have to be forced to spend $120
to turn in homework. which sucks
when you’re poor and tuition is
already killing you.
Occasionally, when creating an
account, the website will tell me
that an account is already
registered with my email address
even though I would never have
created one. This is probably a
result of UCSD reusing school
email addresses for multiple
students.
TritonEd is useful for accessing
online textbook supplements (I've
used WebAssign for Math), and it
helps with preparing for exams
and quizzes because I can review
class materials and lectures.
Quiz interface is horrible. I cannot
go back when I put a wrong
answer as a mistake, and I have to
go all the way to the right when
the answer is on the left.
Triton Ed has never helped me
with anything related to online
material/homework. I don't think I
have ever witnessed anything
related to WebAssign, Wiley Plus.
In my three years I have never
taken an exam or a quiz on
TritonEd. I don't think you have
the faculty bought on it.
Survey Results: What Students Said
28. BONUS THEME:
Poor group features in TritonEd drive students to
outside services, causes communication challenges
Activity Gap Score Mean SAT Mean IMP Valid Cases
Resolving group conflicts 0.59 3.52 4.10 637
Conducting project work 0.56 3.57 4.13 746
Meeting with my project group online 0.56 3.47 4.03 690
Forming my project group 0.55 3.59 4.14 796
Producing project documents 0.54 3.60 4.14 733
Sharing my contact information with
other group members
0.54 3.64 4.18 796
Presenting group project work 0.52 3.66 4.18 704
29. In regards to group projects, I only
used Ted to contact my group
members initially. I would use Ted
to send out an email to all of my
group members to ask them to
give me their preferred method(s)
of contact. Then, my group and I
would use those preferred
method(s) of contact and Google
Suites to conduct work for the
remainder of the project.
Usually use other modes of
communication; Piazza, email,
Facebook.
Usually conducted group work on
google docs and would only use
Ted to submit the project.
If you think I'd actually use ted to
produce project documents you're
out of your freaking mind. I can
barely find my grades on ted and
turn things in. Stop trying to do a
million different things poorly, and
instead focus on doing a few
things really well.
Group assignments are such
terrifying prospects, not only does
it put you in a vulnerable position
but also requires you to work out
with each other the confusing time
slots where you can actually meet.
I would never consider using TED
over Google Drive for group work.
The tools are clunky and slow to
figure out.
I've had to do one group project
where the only place to form
groups was on TED. I was fucked
over and hung out to dry by
several potential groups. It's a
really shitty way to form groups
and easily leaves people out and is
so disconnected from everything.
All done through email or google
docs/sheets which are less
cumbersome, easier to use, and
are less likely to experience
problems/downtime.
It's not easy to do so and requires
manually finding the person's ucsd
email which isn't always checked
by the student.
It is not simple to do, trying to
figure out the medium of
communication and collect
information, often within the last
few minutes of a class. Some
people might be left out for a
week because contact information
was not recorded well or at all.
Survey Results: What Students Said
30. THEME 1
Managing gradebook
across the quarter is
unintuitive, cumbersome
and time-consuming
THEME 2
Poor user interface design
prevents effective grading
and feedback
THEME 3
TritonEd user interface
makes it difficult to set up
the basics of a course
Instructor Data: TritonEd Pain Themes
31. Activity Gap Score Mean SAT Mean IMP Valid Cases
Submitting grades to eGrades 1.46 3.23 4.70 103
Developing accurate grading schemas or scales 1.42 3.05 4.47 79
Entering grades in TritonEd/Ted gradebook 1.41 3.21 4.63 122
Editing grades in TritonEd/Ted 1.26 3.38 4.64 124
Displaying accurate grades to students 0.83 3.84 4.67 131
THEME 1:
Managing gradebook across the quarter is unintuitive,
cumbersome and time-consuming
32. THEME 1:
Managing gradebook across the quarter is
unintuitive, cumbersome and time-consuming
Activity Gap Score Mean SAT Mean IMP Valid Cases
Displaying accurate grades
to students 0.83 3.84 4.67 131
Reviewing my overall
course performance 1.03 3.64 4.67 1,401
Survey Results: Faculty vs. Students on Gradebook
33. I can't convey how terrible I think
the Blackboard gradebook
function is. It simply doesn't
navigate correctly. You can't
search on all assignments/grades
for a given student -- or if you do,
it doesn't display them correctly.
You can't manipulate grades in
there. I mean, it's a freaking simple
spreadsheet, and they can't even
design that well.
Entering individual grades is fine,
but trying to download the grade
book, edit, and then re-upload
seems to always lead to grades
getting rearranged.
I only tried displaying grades to
student one quarter. I found it a
bit confusing to track various types
of grades (e.g. points for
participation, grades for
assignments, etc.) and I went back
to keeping track in an Excel sheet.
For me the grade center is the
most important part of TritonEd
but it feels like it's 25 years old. It's
slow to respond even on a high
end computer, weird things
happen when students submitted
their homework more than once,
going to the next line is tedious.
still haven't figured out how to
create letter grades and export
them to eGrades, doing it
manually.
I should be able to upload to
eGrades readily, whereas I ended
up having to enter the eGrades
manually.
One bad thing about the TritonEd
gradebook is that it has as a
default a column displayed to the
students that keeps track of the
total point score over all
assignments/exams, which may
not correspond to how the total
grade will be calculated after
weighting, etc. So the students get
a mistaken impression of how they
are doing in the course.
I would rather just have a blank
spreadsheet where students can
see only the column headings and
their own row of data.
Biggest pain in the ass
Survey Results: What Instructors Said
34. Survey Results: What Instructors Said
What I see and what the students
see are not always the same. This
has been verified with them
sending screenshots and/or
showing me on their own
tablets/laptops.
Used TurnItIn to give feedback on
papers but students couldn't see
the comments I had entered in.
had to pdf the page and then
email it to them
I only tried displaying grades to
student one quarter. I found it a
bit confusing to track various types
of grades (e.g. points for
participation, grades for
assignments, etc.) and I went back
to keeping track in an Excel sheet.
I simply do not know if it's possible
to do the calculation in TritonEd. I
have been using excel and then
manually enter the final grades.
I manage all of my grade
assignments in excel because I
have more flexibility with
calculations.
The scrolling interface is
impossible. Finding a student in
particular is a daunting task of
filtering or lucky scrolling.
The TED "spreadsheet" is far too
limited to calculate grades the way
I need. I have to use an external
spreadsheet and upload the
grades. This is a lot of work, and
sometimes leads to mistakes.
The last time I tried this the
procedure didn't work at all.
eGrades refused to process the file
I downloaded from TritonED.
The total score column confuses
them. (I know I can remove it, I
just usually forget to.)
Tritoned seems to create its own
columns with total scores or
weighted scores that I DO NOT
want visible but make it impossible
to remove. And properly scaled
columns rarely calculate properly.
Downloading the files to do some
calculations and re-uploading is
annoying. having more ability to
manipulate the cells within
TritonEd would be helpful
35. Activity Gap Score Mean SAT Mean IMP Valid Cases
Grading group projects/work 1.11 3.23 4.34 43
Grading written assignments 1.07 3.48 4.55 86
Providing feedback on written assignments 0.99 3.53 4.53 79
Viewing student assignment submissions 0.97 3.74 4.71 102
THEME 2:
Poor user interface design prevents
effective grading and feedback
36. As with entering grades, viewing
student submissions requires
drilling down through too many
menus. To make matters worse,
Ted makes me repeat this process
for each student.
There isn't an obvious place to go
to see submissions and then
sometimes they show up strange if
they didn't follow directions about
file formats.
The TurnItIn feedback function is a
good idea that looks and works
like it was executed by 2nd year CS
majors. In a hurry. They earn a B-
...good idea, executed badly.
Available tools for providing
feedback on written assignments
is greatly impoverished compared
to what is afforded by using pen
and paper.
If it even has capacities to grade
code, it's definitely not worth the
6000 button clicks to find these
tools. My approach is always to
use TritonED for the bare
minimum, get assignments out of
there, and grade with real, helpful
tools.
I haven't yet had students submit
assignments online. I suppose that
would save paper and avoid
possibility of lost hardcopy
assignments, but I haven't done so
because it is so hard on the human
eye to grade scanned paper
assignments.”
Can't write comments for the
students -- see GradeScope, which
does this pretty well.
TurnItIn is an important tool, and
in some ways it's good, and in
some ways it's badly designed. It
loses progress and you can't tell
what students can see. Clunky.
We use Gradescope so that we can
provide written comments to
students. TED is very restrictive in
submission and feedback.
Survey Results: What Instructors Said
37. Survey Results: What Instructors Said
Problems arise from columns not
being visible (left-right scrolling
ability seems to rarely show up).
Except for auto-graded quizzes,
why would you use TritonED? It's
bloated, slow, and annoying. I
grade using Gradescope.
I have not done anything more
than the quizzes. When I used
TritionEd for grading online
submissions it took my TAs triple
the time to grade.
Hard to download code, no code
comparison possible but should be
done automatically.
I don't know how to [grade
multimedia assignments] on
TritonEd, and I am pretty well
versed in the system. There
doesn't appear to be an intuitive
method for student submission or
grading of multimedia assignments
Clicking on 'View Attempt' fails to
load a significant amount of time.
Getting to students actual
submissions is super clunky and
opaque.
The grading especially for Tas of
the large courses is a bit difficult in
terms of moving quickly between
and amongst students' exams.
TurnItIn does not allow for group
grading of projects. Creates a ton
of work to have to manual figure
this out and messes up the whole
grade center b/c you have
columns that work for some
people (the person who submitted
the project) and not others
(anyone else in their group).
38. Activity Gap Score Mean SAT Mean IMP Valid Cases
Conducting quizzes 1.03 3.26 4.29 68
Setting up quizzes 0.92 3.13 4.06 75
Conducting exams 0.86 3.26 4.11 39
Selecting/activating features, setting
or tools in TritonEd/Ted
0.79 3.24 4.03 149
Organizing the structure of my TritonEd/Ted course 0.68 3.49 4.17 138
THEME 3:
TritonEd user interface makes it
difficult to set up the basics of a course
39. I have not been able to conduct
quizzes on TritonEd to a
satisfactory level so I have stopped
trying.
I might like to conduct exams if
there were built-in electronic
features to reduce cheating -- and
if it were possible to import a
Word file into the quiz function so
it wasn't so damned tedious to set
up a quiz. Just getting the
formatting to be uniform is a
challenge. Hard to make sure all the settings
that I want are activated
I've been told not to do [use the
TritonEd exam feature] because
the WiFi infrastructure at UCSD
can not handle it. I did try it last
quarter, and had students not
come to the lecture hall to
complete it, but this led to other
problems like cheating.
It is so complex, it needs to be
streamlined.
Clunky, slow, unintuitive. Did I say
slow? So slow. Ponderous. Circa
1990 user interface design.
Quizzes are a pain to set up and
hard to debug in Blackboard. Too
many features, opaque
descriptions of the settings, no
sandbox for testing, and no
confirmation of settings. Also,
hard to copy paste from one to the
other.
[Quiz builder] crashes, unclear
instructions, cumbersome to work
with. The [question item] pool
feature is unclear.
I find it hard to decide how to
organize files into folders and to
organize the folders in a way that
is obvious to the student where
they can find things.
I like TritonEd overall and it lets
me do what I need to do, but I
don't find it very intuitive.
Survey Results: What Instructors Said
40. As a piece of software, my
perspective on Blackboard (as a
student and TA) is that while it
does, in fact, have some useful
features, it's also bloated, clunky,
frustrating, and something that I
would burn in effigy for cathartic
release, given a physical
representation and the
opportunity to do so.
I am not computer-savvy, and I
used TritonEd for the first time this
winter, only to take advantage of
Turnitin.com. I found setting THAT
up absolutely baffling and found
the entire website
incomprehensible.
TritonEd/TED requires such a long
unintuitive learning curve. It does
not facilitate any reasonable
discussion platform (for that we go
to Piazza) and the only reason I
use TritonEd is so that my TAs can
upload content and it manages
grades moderately well.
Setting up quizzes with flexible
grading options on TritonEd is
painful and not usually successful.
Not useful as a training tool for
students.
In the past quarter, TritonED has
made it very difficult to move
content from an old course site to
the new one--even if the class is
the same. This meant that I had to
manually upload all of the old files-
-a process that took nearly 3
hours--instead of simply cloning
the old course. If this cloning
feature is still available, it needs to
be marked much more clearly. If it
is not, it needs to come back.
After so many years, the
Blackboard based system should
be easier to use. I have started
using some advanced features that
I like, but they are really difficult to
figure out, and the navigation has
to be re-learned every year.
I have my own class website that
works a lot better/needs my needs
a lot better than TritonEd.
The buttons and contents were
hidden. It took me about 15
minutes in search of the
functionality I needed to change
the front page of TritonEd.
45. 1. Make the Best of What's Around
• Quick Wins with Blackboard
• Create Faculty-Developed Simplified Course Structure Template
• Embrace tools currently used by faculty through enterprise adoption & integration
2. Promote Next Practices
• Develop a student technology fee to fund technology improvements campus-wide, including
wi-fi
• Collaborate with the T&LC to promote a Community of Practice around Teaching with
Technology Next Practices
• Work with TLC to promote adoption and improve utilization of already-available campus
collaboration tools such as Google Apps and/or Office 365
• Implement a student-led technology advisory group
3. Explore New Technology Paths
• Adopt an LMS with a more modern user interface/user experience
• Support for and integration of a wide variety of faculty-selected technologies (NGDLE)
• UCSD-developed app that provides a unified calendar and simplified grade book for students
RefinedSolutionsPortfolio
46. 0 1 2 3 4 5 6 7 8
Quick Wins with Blackboard
Create Faculty-Developed Simplified Course Structure Template
Embrace tools currently used by faculty through enterprise
adoption & integration
Develop a student technology fee to fund technology
improvements campus-wide, including wi-fi
Collaborate with the T&LC to promote a Community of Practice
around Teaching with Technology Next Practices
Work with TLC to promote adoption and improve utilization of
already-available campus collaboration tools such as Google…
Implement a student-led technology advisory group
Adopt an LMS with a more modern user interface/user experience
Support for and integration of a wide variety of faculty-selected
technologies (NGDLE)
UCSD-developed app that provides a unified calendar and
simplified grade book for students
No. of Pain Themes Addressed by Solution