1. ject Report "Banking System" in India
Introduction of Banking
Banking regulation Act, 1949, defines banking as accepting for the purpose of lending or
investment, of deposits of money from the public, repayable on demands or otherwise and
with draw able on demand by cheques, draft or order otherwise.
Functions of Commercial Banks :
1. To change cash for bank deposits and bank deposits for cash.
2. To transfer bank deposits between individuals and or companies.
3. To exchange deposits for bills of exchange, govt. bonds, the secured and unsecured
promises of trade and industrial units.
4. To underwrite capital issues. They are also allowed to invest 5% of their incremental
deposit liabilities in shares and debentures in the primary and secondary markets.
5. The lending or advancing of money either upon securities or without securities.
6. The borrowing, raising or taking of money.
7. The collecting and transmitting of money and securities.
8. The buying and selling of foreign exchange including foreign bank notes.
Banking scene in India
The banking sector in India is passing through a period of structural change under the
combined impact of financial sector reforms, internal competition, changes in
regulations, new technology, global competitive pressure and fast e volving strategic
objectives of banks and their existing and potential competitors. Until the last decade,
banks were regarded largely as institutions rather akin to public utilities. The market for
banking services were oligopolies and Centralized while the market place was regulated and
banks were expected to receive assured spreads over their cost of funds. This phenomenon,
which was caricatured as 3-6-3 banking in the united states, meaning that banks accepted
deposits at 3%, lent at 6%, and went home at 3 p.m. to play golf, was the result of the
sheltered markets and administrated prices for banking products. Existence of entry barriers
for new banks meant that competition was restricted to existing players, who often operated
as a cartel, even in areas where the freedom to price their products existed.
The market place began to change for banks in India as a result of reforms of the financial
sectors initiated in the current decade. On account of policy measures introduce to infuse
greater competitive vitality in the system, the banking has entered in to a competitive phase.
Competition has emerged not only from within the banking system but also from non-banking
institutions. Lowering of entry barriers, deregulation of interest rates and growing
sophistication of customers have made banking far less oligopolistic today. Introduction of
capital adequacy and other prudential norms, freedom granted to enter into new turf’s and
greater overlap of functions between banks and non-banks have forced banks to get out of
their cozy little world and think of the future of the banking.

2. Emerging Environment of Banking in India
Full convertibility of rupee leading to free mobility of capital, which will mean virtual
collapse of the national borders for trade and capital flows.
Greater coordination between monetary, fiscal and exchanged rate policies for achieving the
goals of faster and sustainable economic growth, macro-economic stability and export
promotion.
Close integration of various financial markets such as money market, capital market and
forex market.
Removal of lowering of existing barriers of competitiveness, which are present today in the
form of quantitative instructions on certain imports protective custom duties, reservation of
certain utilities for the public sector.
Growing privatization and commercialization infrastructure sector.
Today, Banks customers are better informed, more sophisticated and discerning. They
also have a wide choice to choose from various banks and non-bank intermediaries. Their
expectations are soaring. This is particularly true for banks corporate clientele but also
applies to customers from personal segment.
This is changing profile of customer’s call for a shift from product-based approach to
customers-based approach. A bank aiming at maximizing customer value must, of
necessity, plan for customized products. A combination of marketing skills and state-of-the-art
technology should enable to bank in maximizing its profits through customer satisfaction.
In the next millennium banks will have to be more and more cautions about customer
service, profitability, increased productivity, to keep face with changing banking scenario.
As banks in India prepare themselves for the millenium these are the shifts in the paradigm
they are likely to experience. The 21st century may see the dawn of “DARWINIAN
BANKING”. Only the banks could fulfill the demands of markets and changing items would
survive and prosper.
A word about SBI card
SBI Segment : Small business credit card (SBI credit card)
Preamble :
Small business units, retail traders, artisans, village industries, small -scale industrial units
and tiny units, professionals and self employed persons etc., contribute significantly to the
growth of our economy. The entrepreneur himself manages many of the units. Very often,
these entrepreneurs complain of procedural delay in sanctions and renewal of limits. They
also find it difficult to cope with the demands for audited balance sheet and other statements
sought by the bank from time to time for availing credit facilities. With a view to providing
hassle free financial supports to the above categories of entrepreneurs who have shown
commitment to run the unit successfully and who are dealing with the banks for last two

3. years satisfactorily, new and friendly credit product namely small business credit card
scheme is designed. Under the scheme, cumbersome procedural aspects relating to reviews
and renewals, submission of balance sheet, stock statements and other statements are done
with credit delivery made simple and easy.
Purpose :
To meet the credit requirements of small business units, industrial unit, retail trader, artisan,
Small Scale Industry (SSI) and tiny units.
Eligibility :
A. Customers of the following segments with a satisfactory track record for the last two years
enjoying credit facilities.
 Small industrial units (SSI and tiny units including artisans)
 Small retail traders (Under SBF)
 Professional and self employed persons
 Small business enterprise
B. Units who do not enjoy credit limit with us/other banks at present with excellent
performance and credential may be considered.
Quantum of loan :
Loan up to Rs. 5 Lakh can be sanctioned to eligible persons.
Assessment :
The small business credit card limit can be fixed as follows :
 For small business, retail trader etc. 20% of the annual turnover declared for tax
purpose or last twelve months turnover in the operative accounts, whichever is higher.
In respect of parties with good track record, where sales tax returns are not available, the
credit limits may be decided taking into consideration the actual turnover in the accounts
during the last two years.
 For professionals and self employed persons, 50% of their gross annual income as
per IT return shall be considered as the limit for issuing the SBI credit card.
 For small scale industrial units, tiny sector units the assessment norms in vogue as
per the Nayak Committee recommendations would continue.
Validity :
 Credit card limit will be valid for a period of three years, subject to satisfactory
conduct of the accounts.
 Annual review will be done based on conduct/operations of the A/cs. A major portion
of the sales turnover should have been routed through the accounts as revealed by the

4. credit summations.
Repayment :
 The working capital advance may be continued subject to that review every year
provided the credit summations in the account is not less than 50% of the projected
sales turnover. If the credit summations is less than 50% of projected sales turnover.
The outstanding as on the due date of review should be made repayable in suitable
monthly installments.
 The term loan is repayable in suitable installments with in a maximum period of five
years.
 In case of composite loans, only the term loan is repayable in installments up to a
maximum period of five years.
Interest rate :
As per extent instructions issued from time to time relating the market segment.
Refinance :
No refinance is to be claim from SIDBI
Security :
Primary : Hypothecation of the stock in trade receivables, machinery, office equipment.
Collateral :
Under SSI-No collateral security as per existing guidelines of RBI.
User SBF :
 Up to Rs. 25000/- No collateral security.
 Over Rs. 25000/- charge over movable/immovable property or third party granted.
However, in case of the excellent track record, sanctioning authority may waive collateral
requirement.
Margins :
Up to Rs. 25000/- - NIL
Rs. 25001/- to Rs. 5,00,000/- - 20%
Documentation :
Documents as per extant instructions.
Credit Card - A Convenient Banking Product :

5. The credit card is a hassle free convenient banking product aimed at simplifying the
credit delivery mechanism. Cumbersome procedural aspects relating to reviews and
renewals, submission of stock statement, balance sheet and other statements are done away
with. The credit limit will be worked as detail above.
Small business credit card
 Card No.
 Name
 Account No.
 Tel. No.
 Limit Rs.
 Date of issue
 Valid upto
 ………….. (Branch Code)
Signature of the Brach Manager Card holder’s Photograph with signature
The borrower would be issued a photo card indicating sanctioned limit and validity of the
limit (sample card)
Insurance :
 Fixed assets/stock pledged/hypothecated to the bank be fully insured at least to the
extent of the bank interests.
 Bank may waive insurance of assets for equipment against the fire and other risk up to
Rs.25000/-
Cover under credit guarantee scheme :
All eligible loan accounts sanctioned for small scale industries (other than services)
would qualify for cover under CGTFSI scheme (presently the scheme has been introduce
in five circles on pilot basis viz. New Delhi, Chandigarh, Lucknow, Patna & Hydrabad).
Operation :
 Small business credit card accounts should be maintained in a separate ledger.
 Cheque book should be issued and marked as small business credit card account.
 Pass book should be issued for mall business credit card holders.
 Stock statement waived.
 Submission of audited balance sheet waived.
 Borrower would be issued a small business credit card with photograph thereon. Cost
of photograph to be borne by banks.
 IRAC norms would be applicable.
 Brief opinion report should be recorded. Marked inquiries should be made and
recorded in the opinion report and singed by the field officer/cash officer or officers
not below that rank.
 Units within a radius of 5 kilometers may be covered intensively for the issue of
credit card. This condition may be waived for such of those units already in the book

6. of the branch.
Inspections :
 Half-yearly inspection/monitoring to ensure the end user funds.
Sanction :
 Required loan may be sanctioned with in a week after receipt of detailed information.
 Control return after sanction may be sent to next higher authority for approval .
Scoring Model :
 Loan would be sanctioned up to Rs. 5,00,000/- based on the simplified scoring model
as given in annexure- II. Those who are scoring less than 60% would not qualify for
the loan.
Rationale :
 New schemes for hassle free credit facilities to small borrower.
Automatic Teller Machine (ATM)
An ATM (Automatic Teller Machine) card is useful to a card holder as it helps him to
withdraw cash from banks even when they are closed. This can be done by inserting the
card in the ATM installed at various banks locations.
State Bank Cash Plus CARD
 Signature Panel.
 Magnetic Stripe
Features of State Bank Cash Plus Card
 State Bank Cash Plus Card having the 19 digit.
 Name of the card holders mention there on it.
 In case of State Bank Cash Plus Card, there is no expiry period but for the old card,
the date after which your card needs to be renewed is the last day of the month
indicated on your card.
 Signature panel on which you must sign as soon as you’re your card. It identifies the
card as your State Bank Card Plus Card.
 The magnetic stripe, which contains encoded information.
 ATM card possess pincode which having the 4 digit.
Use of State Bank Cash Plus Card
 We uses our State Bank Cash Plus Card for cash withdrawal from ATMs.
 We uses it for making the payments for purchase made at the merchant
establishments.

7. Significance of the Study
This study entitled “comparative study of various credit schemes of SBI V/s other
banks” will be helpful for bankers to maintain customers service policy, for customers
while deciding their financing needs and also helpful for other researchers for further
research in the future.
SBI card provides customers with an option, in addition to the existing banking credit
facilities available. With an SBI card customers can enjoy hassle-free credit facilities.
This study would help us to know about the problems that are faced by the consumers during
transactions. It would also reveal the problems that are being faced by the bank employees
while dealing with customers and would also highlight the future prospect of SBI card.
Review of Existing Literature :
It is very essential to know whether the study has already been conducted before. If so, how
and to what extent ? And because of this scholar has to go through all the existing literature
related to the study. SBI Card, very limited studies have been conducted on the subject. Due
to the time restrictions scholar could seek advice from only the limited literature, which is
available with the bank.
As the concept is completely under the control of various banks and RBI. So the
information is directly taken from these sources.
Conceptualization
As the concept includes two terms i.e. cash credit or working capital loans and terms loans.
Therefore both the terms are taken into consideration in the proposed study. Due to the
privatization of banking sector many big private players entered in this sector giving a tough
competition to the existing players. So, to face this stiff competition all the public sector
banks have to review their functioning. These aspects will be given importance in this project
report.
The concept of SBI card, question crops in mind what is a SBI card, What is its shape
and size, what is its function. A SBI card is nothing but a identity card containing card
holder’s photographs with signature, card no. Name, A/c No. limit, validity period, branch
code with signature of Branch Manager.
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