Jeonghwan You

Seoul Korea, South

Market research design and execution(online and mobile customer behavior), mobile application planning, customer care. Since Sep, 2013 I am working with customer service department in Chosun media group. Dealing with conflict which about from using apps to company policy is not easy. But it is one of the best job I can do for customer in personal way. They are not just abstract word like thing when they contact me directly. It is my pleasure to solve their problem in gentle way. Additionally I do my best to find credible accident when using our service in various way. Even it is very rare case to happen that kind of problem, to someone who experienced that, it is 100% possibility to h...