How to design Human Interactions? What are the tools of Event Experience Design? Take a look behind the process and explore how collaborative experiences are designed.
3. I am an Event Experience Designer
& Innovation Facilitator
— consulting on Innovation
Processes & Methods
— Developing Event
Concepts
— Consulting on Event
Experiences
Event
Experience
Design
Innovation
Facilitation
4. Interaction Design:
Human — Human
Human — Device
Like digital experiences & interactions,
Human Interactions need to be designed
as well.
Human
Interaction
5. How to design Human Interactions?
— learning together, collaborating, exchange,
network, inspire each other, solve problems etc.
Which Experience could facilitate this?
What is the kind of Human Interaction you
would like to see?
6. How to design Human Interactions?
Case 1
Case 2
Innovation Facilitation
Magazin Sprint
7. Case 1 Innovation Facilitation
Goal:
What is the kind of Human
Interaction you want?
— learn together & from each other
— inspire each other
— collaborating together on a
challenge / project
— actively apply skills & knowledge
(learning in individual pace)
(learning & failing is possible)
Which Experience could
facilitate this?
individual & flexibel
collaborative & participatory
safe & exploratory
— collaboratively learning about innovation methods
— creating innovative services & products
8. — room set up
collaborative
& participatory
Source: d.school Stanford
19. safe &
exploratory
— room for experimentation
& reflection
Source: Service Design Berlin
20. Case 2 Magazine Sprint
Goal:
What is the kind of Human
Interaction you want?
Which Experience could
facilitate this?
— with a community collaboratively writing a magazine in 3 days
— co-produce content for a
magazine
— inspire, motivate & support
each other
— taking individual ideas &
collaboratively developing them
into a structure
collaborative
open & flexible and structured
(at the same time)
supportive & productive
39. Identifying goals of
different Participants
and developing
matching elements
Stakeholder Goals Elements
Participants
Organizer
Sponsor
Speaker
Human Interaction Experience
TOOLS
Stakeholder Goals
40. Pre- @ Post-
Planning what
elements (online &
offline) happen
before, during & after
the event
Beyond the event schedule
TOOLS