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Why Managers Can’t
Lead
Welcome to Struggle to
• Played for Barry Switzer at OU… back in the day!
• High School Teacher For 15 Years
• 1998 Teacher of the Year
• 1999, 2000, 2001 Missouri State Coach of the Year
• Executive Director for 10 years at Shepherd’s Fold Ranch
• Mentor and Executive Coach with The Leadership Initiative
The path from Punk to Profits will require ACTION!!
86% of business and HR leaders believe they do not have
an adequate leadership pipeline.
Forbes, March 15, 2014
61% of leaders reported feeling overwhelmed by
complexity.
Lumesse, 2014
52% of C-Level Leaders do not think their direct
reports have the skills to assume greater leadership
roles in the company. Deloitte Survey, Oct 2014
78% of employees disengaged at
work.
Gallup Poll, January 2014
1. I don’t have any
problem getting my
team to follow me.
1. There is a high level
of trust within our
team.
1. I need help getting
my team to follow
me.
Rate yourself on a
scale from 1 to 10,
with 10 being the
highest in the
following 3 areas:
What topic would you like to know more
about?
• Leadership
• Team Building
• Business Development
The $100,000 Hour of
Power?According to research conducted by
the Harvard Business School
(documented in the book, The Service
Profit Chain) a 5% increase in
customer loyalty could produce profit
increase from 25% to 85%.
“We had a HUGE WIN this week!
We made ONE DECISION that, over
the next 6 months will save us
$122,000!! Thank you for inspiring
us to lead our company, Clay.” Bob
and Pam Hogrefe, Access Optics
According Organizations
that increase practices
related to engagement by
just 10% increased profits by
an average of $2400 per
employee per year.
The Work Foundation
TODAY’S “3” GOALS
1. Explain the #1 reason why managers fail in
leadership
2. Equip you with one action step to help you
avoid THE COMMON MISTAKE MOST
COMPANIES MAKE
3. Add $100,000 of value to your business and
your life!
57% of leaders learned
their leadership skills
through trial and error.
Bersin & Associates,, National HR
Consulting Company
TEXT ME!
918-798-0852
PRINCIPLE #1
“I was a business owner
spending over 40 hours each
week doing minimum wage
work. Now I’ve cut that down
to 15! I have found an extra 25
hours a week to focus ON my
business!”
Ann, The Overcoming Business
Owner
“Nothing Grows Until
YOU do.”
Lee Cockerell,
Disney Resorts
Production Mindset Principle
- How you see the work
getting done will determine
how much work you are able
to accomplish. THE MINDSET VILLANS!
If you want it done right…
Sucking Customer
Contributing Worker
Confident Team Builder
Efficient Manager
Effective
Leader
The Making Of A
Leadership Mindset
(A Story)
1. THE
CONTRIBUTING
WORKER!
“There’s no substitute for
hard work.”
Thomas Edison, the man
who invented the light bulb
“I thought I was a strong
leader. After spending
just a month with Clay, I
realize I was a strong
WORKER that struggled
with LEADERSHIP.”
Ann, An Overwhelmed Business Owner
“Someone has to do it.”
“If you want it done right…”
“It’s common sense…”
“Move out of the way and
let…”
ISOLATE
• Able to SEE problems
and uses people to
SOLVE them!
• Motivates People To
Follow
• Builds Relationships &
Team
DRAW PEOPLE
TOGETHER
2. THE CONFIDENT
TEAM BUILDER
“50% of 7,200 adults
surveyed left a job to “get
away from their manager.”
Fortune Magazine, April2, 2015 –
Half of us have quit a job because of
a bad boss.“The two main
problems we have are
too much to do and
not enough time to do
Ann, overworked business owner
Tony Hsieh
Founder of Zappos
3. THE MANAGER
“Efficiency is doing
things right;
effectiveness is
doing RIGHT
THINGS.”
“80% of employees find
it very annoying when a
manager doesn’t trust
or empower them.”
Inc.com, June 16, 2014 –
Top 5 Reasons Employees
Leave Their Jobs
Entrepreneur Magazine
• Able to delegate tasks to
others to increase
production!
• Develops systems to
maintain consistency of
THINGS
• Implements plans
• Confronts deviation
from the plan
They Oversee
Accountable
Production From
Solving the Micro-
Management issue!
4. THE LEADER
• Inspiring
• Respected
• Confident Plan of Action
Passionately Leads
ACTION To Fulfill the
VISION!
“Administration without
Vision is Frustration.”
Don Staires, visionary and my
day!
48
Percent of workers that
said they felt inspired by
their Manager to do their
best work.
If you want it done right…
Sucking Customer
Contributing Worker
Confident Team Builder
Efficient Manager
Effective
Leader
8 STEPS TO CREATE TEAM
PLAYERS
Brady on Gronk –
“Nobody works
harder than him.”
Do you have
followers
or
subordinates?
Real leaders understand
the Law of Buy In. People
will buy-in to the leader
before they buy-in to the
plan!
1. Know your vision!
2. Know the vision of
your team members!
98% of employees will fail
to be engaged when
managers give little or no
feedback.
Business2Community.com,
Oct 7, 2014
Pizza Shop - inexperience
3. Confirm Alignment
(Unity)
4. Invite them to join
you.
69% of employees say they would
work harder if they felt their efforts
were better recognized.
The Social Workplace, Aug. 8,
2010
“A coach must never forget
that he is a leader and not
merely a person with
authority.”
Bobby Bowden, 2nd Winning
Coach in College Football
Optics Company – Poorly Trained
5. Resist with Doubt
6. Communicate
requirements to reach
their goals. “If what you have done
yesterday still looks big to
you, you haven’t done much
today.”
Mike Krzyzewski, All time
winningest D1 basketball
coach.
Business2Community.com, Oct. 7, 2014
43% of highly engaged
employees received feedback at
least once a week, compared to
only 18% of employees with low
engagement.
Property Mgmt. – Hired Poorly
7. Get Buy In and
Commitment (verbal)
8. Accountability with
their signature
(written)
“We don’t have to have superstars to
win championships. All we have to
have to do is learn to rise to every
occasion, give our best effort and
make those around us better as we do
it.” John Wooden, winner of 10 NCAA
Championships!Companies with engaged employees
outperform the competition by 202%!
Gallup – How employee engagement drives
growth
Marketing – Stubborn/Resistant
ACTION STEPS!
1. Make a $100,000 Decision!!!!
2. Commit to Grow In My Leadership
Mindset.
3. Identify The Mindsets On My Team.
4. Read A Book On “The Next Level”.
5. Identify ONE Person To Develop As A
Team Player.
6. Walk through the 8 steps with an
employee
7. Get The Book! Share With Your Team!
8. Get A Yoda!
$15 Book - $5 Goes To Support The Mentoring Project
STEP 1
LEAVE SPEAKER
EVALUATION FORM AT
YOUR SEAT
STEP 2
TAKE YOUR NOTES WITH
YOU = TOP SHEET – “Fold it
and tuck it in your pocket”
STEP 3
SCHEDULE A TIME TO
IMPLEMENT YOUR ACTION
STEP
“ACTION IS THE REAL MEASURE OF INTELLIGENCE.”
– NAPOLEON HILL (Famed success writer and fan of taking action)
“Your life gets
better when
you do!”
So Go…
Live A Better Life
&
Make A Bigger
Paycheck!
THANKS FOR BEING
AWESOME!
Clay Staires
Coach, Speaker,
Author
918-798-0852
www.claystaires.com

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Why Managers Struggle To Lead

  • 2. • Played for Barry Switzer at OU… back in the day! • High School Teacher For 15 Years • 1998 Teacher of the Year • 1999, 2000, 2001 Missouri State Coach of the Year • Executive Director for 10 years at Shepherd’s Fold Ranch • Mentor and Executive Coach with The Leadership Initiative The path from Punk to Profits will require ACTION!!
  • 3.
  • 4. 86% of business and HR leaders believe they do not have an adequate leadership pipeline. Forbes, March 15, 2014 61% of leaders reported feeling overwhelmed by complexity. Lumesse, 2014 52% of C-Level Leaders do not think their direct reports have the skills to assume greater leadership roles in the company. Deloitte Survey, Oct 2014 78% of employees disengaged at work. Gallup Poll, January 2014
  • 5. 1. I don’t have any problem getting my team to follow me. 1. There is a high level of trust within our team. 1. I need help getting my team to follow me. Rate yourself on a scale from 1 to 10, with 10 being the highest in the following 3 areas: What topic would you like to know more about? • Leadership • Team Building • Business Development
  • 6. The $100,000 Hour of Power?According to research conducted by the Harvard Business School (documented in the book, The Service Profit Chain) a 5% increase in customer loyalty could produce profit increase from 25% to 85%. “We had a HUGE WIN this week! We made ONE DECISION that, over the next 6 months will save us $122,000!! Thank you for inspiring us to lead our company, Clay.” Bob and Pam Hogrefe, Access Optics According Organizations that increase practices related to engagement by just 10% increased profits by an average of $2400 per employee per year. The Work Foundation
  • 7. TODAY’S “3” GOALS 1. Explain the #1 reason why managers fail in leadership 2. Equip you with one action step to help you avoid THE COMMON MISTAKE MOST COMPANIES MAKE 3. Add $100,000 of value to your business and your life! 57% of leaders learned their leadership skills through trial and error. Bersin & Associates,, National HR Consulting Company
  • 8.
  • 10.
  • 11. PRINCIPLE #1 “I was a business owner spending over 40 hours each week doing minimum wage work. Now I’ve cut that down to 15! I have found an extra 25 hours a week to focus ON my business!” Ann, The Overcoming Business Owner “Nothing Grows Until YOU do.” Lee Cockerell, Disney Resorts Production Mindset Principle - How you see the work getting done will determine how much work you are able to accomplish. THE MINDSET VILLANS!
  • 12. If you want it done right… Sucking Customer Contributing Worker Confident Team Builder Efficient Manager Effective Leader
  • 13. The Making Of A Leadership Mindset (A Story) 1. THE CONTRIBUTING WORKER! “There’s no substitute for hard work.” Thomas Edison, the man who invented the light bulb “I thought I was a strong leader. After spending just a month with Clay, I realize I was a strong WORKER that struggled with LEADERSHIP.” Ann, An Overwhelmed Business Owner “Someone has to do it.” “If you want it done right…” “It’s common sense…” “Move out of the way and let…” ISOLATE
  • 14. • Able to SEE problems and uses people to SOLVE them! • Motivates People To Follow • Builds Relationships & Team DRAW PEOPLE TOGETHER 2. THE CONFIDENT TEAM BUILDER “50% of 7,200 adults surveyed left a job to “get away from their manager.” Fortune Magazine, April2, 2015 – Half of us have quit a job because of a bad boss.“The two main problems we have are too much to do and not enough time to do Ann, overworked business owner Tony Hsieh Founder of Zappos
  • 15. 3. THE MANAGER “Efficiency is doing things right; effectiveness is doing RIGHT THINGS.” “80% of employees find it very annoying when a manager doesn’t trust or empower them.” Inc.com, June 16, 2014 – Top 5 Reasons Employees Leave Their Jobs Entrepreneur Magazine • Able to delegate tasks to others to increase production! • Develops systems to maintain consistency of THINGS • Implements plans • Confronts deviation from the plan They Oversee Accountable Production From Solving the Micro- Management issue!
  • 16. 4. THE LEADER • Inspiring • Respected • Confident Plan of Action Passionately Leads ACTION To Fulfill the VISION! “Administration without Vision is Frustration.” Don Staires, visionary and my day! 48 Percent of workers that said they felt inspired by their Manager to do their best work.
  • 17. If you want it done right… Sucking Customer Contributing Worker Confident Team Builder Efficient Manager Effective Leader
  • 18. 8 STEPS TO CREATE TEAM PLAYERS Brady on Gronk – “Nobody works harder than him.” Do you have followers or subordinates? Real leaders understand the Law of Buy In. People will buy-in to the leader before they buy-in to the plan!
  • 19. 1. Know your vision! 2. Know the vision of your team members! 98% of employees will fail to be engaged when managers give little or no feedback. Business2Community.com, Oct 7, 2014 Pizza Shop - inexperience
  • 20. 3. Confirm Alignment (Unity) 4. Invite them to join you. 69% of employees say they would work harder if they felt their efforts were better recognized. The Social Workplace, Aug. 8, 2010 “A coach must never forget that he is a leader and not merely a person with authority.” Bobby Bowden, 2nd Winning Coach in College Football Optics Company – Poorly Trained
  • 21. 5. Resist with Doubt 6. Communicate requirements to reach their goals. “If what you have done yesterday still looks big to you, you haven’t done much today.” Mike Krzyzewski, All time winningest D1 basketball coach. Business2Community.com, Oct. 7, 2014 43% of highly engaged employees received feedback at least once a week, compared to only 18% of employees with low engagement. Property Mgmt. – Hired Poorly
  • 22. 7. Get Buy In and Commitment (verbal) 8. Accountability with their signature (written) “We don’t have to have superstars to win championships. All we have to have to do is learn to rise to every occasion, give our best effort and make those around us better as we do it.” John Wooden, winner of 10 NCAA Championships!Companies with engaged employees outperform the competition by 202%! Gallup – How employee engagement drives growth Marketing – Stubborn/Resistant
  • 23.
  • 24. ACTION STEPS! 1. Make a $100,000 Decision!!!! 2. Commit to Grow In My Leadership Mindset. 3. Identify The Mindsets On My Team. 4. Read A Book On “The Next Level”. 5. Identify ONE Person To Develop As A Team Player. 6. Walk through the 8 steps with an employee 7. Get The Book! Share With Your Team! 8. Get A Yoda!
  • 25.
  • 26. $15 Book - $5 Goes To Support The Mentoring Project
  • 27. STEP 1 LEAVE SPEAKER EVALUATION FORM AT YOUR SEAT STEP 2 TAKE YOUR NOTES WITH YOU = TOP SHEET – “Fold it and tuck it in your pocket” STEP 3 SCHEDULE A TIME TO IMPLEMENT YOUR ACTION STEP “ACTION IS THE REAL MEASURE OF INTELLIGENCE.” – NAPOLEON HILL (Famed success writer and fan of taking action)
  • 28. “Your life gets better when you do!” So Go… Live A Better Life & Make A Bigger Paycheck!
  • 29. THANKS FOR BEING AWESOME! Clay Staires Coach, Speaker, Author 918-798-0852 www.claystaires.com

Notas del editor

  1. ----- Meeting Notes (11/17/14 21:16) ----- Thank You… Appreciate the Event Planner “Like a Fat Kid at a Salad Bar”
  2. ----- Meeting Notes (11/17/14 21:16) ----- I had the skills and knowledge… led to competition. I lacked the character and mindset that leads to cooperation
  3. These are my new friends! My Pack!
  4. ----- Meeting Notes (11/17/14 21:16) ----- MAKE USRE YOU CAN READ THE NUMBERS. UST ETHE TOP RIGHT QUICK STYLES TO MAKE CHANGES.
  5. ----- Meeting Notes (11/17/14 21:16) ----- So lets take a moment to rate yourself? I like to learn about my audiences…
  6. ----- Meeting Notes (11/17/14 21:16) ----- How many of you would get in line to buy a product that could almost guarantee 25% to 85% increased profits this year??
  7. ----- Meeting Notes (11/17/14 21:16) ----- There’s a lot I’m not going to say. There’s a lot of ways I’m not going to say what I am going to say! Let’s get after it!
  8. ----- Meeting Notes (11/17/14 21:16) ----- On The Table
  9. ----- Meeting Notes (11/17/14 21:16) ----- Here we go! Are you READY? Text me if you need!
  10. If you have a picture of Ann it’s preferred.
  11. ----- Meeting Notes (11/17/14 21:16) ----- Let me tell you a story… I first met Ann when she asked for some marriage counseling Can you relate to the Hamster Wheel?
  12. Jeff Bezos, 1994, cross country drive, in his garage, rapid growth of internet sales because of no sales tax! He made the connection!! Now his personal wealth is at 27 Billion! Ann’s two problems had only one answer… WORK HARDER AND LONGER!
  13. Ann was running so fast, she didn’t have time to delegate anything! I don’t have time to train anyone! I don’t want to have to look over their shoulder all the time! Her company kept growing… she must be doing something right!
  14. Ann couldn’t grow anymore because she couldn’t see anymore! She was worn out. Her husband was worn out. Her one employee was worn out! They were just about to quit!
  15. STOP! What are you hearing so far? Share with others! Do you know of anyone that can relate to Ann?
  16. ----- Meeting Notes (11/17/14 21:16) ----- Let me tell you a story… I first met Ann when she asked for some marriage counseling Can you relate to the Hamster Wheel?
  17. ----- Meeting Notes (11/17/14 21:16) ----- Let me tell you a story… I first met Ann when she asked for some marriage counseling Can you relate to the Hamster Wheel?
  18. Jeff Bezos, 1994, cross country drive, in his garage, rapid growth of internet sales because of no sales tax! He made the connection!! Now his personal wealth is at 27 Billion! Ann’s two problems had only one answer… WORK HARDER AND LONGER!
  19. Call To Action!
  20. Can you imagine being able to free up 25 hours a week at your job? What difference would that make in your productivity? Take Up Survey and Eval! Book Available for a resource… Great Holiday Gift! Just $10. If you need help with Systems, Let’s talk!! It will change everything!!