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E Capability What And How

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Presents a model for building e-capability in organisations, based on our research into success factors in e-learning delivery projects in training providers and businesses.

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9 June 2010 LearnCentral E-capability What is it? How do you get it? Clint Smith Director LearnWorks
Survey: 2008 E-learning Innovations projects ,[object Object],[object Object],[object Object],[object Object]
Business case for e-learning RTO Survey: What were the goals of your project? Most goals reflect strategic value (business benefits) for provider or partner.
Impact: follow-up delivery RTO survey: What delivery follow-up has there been? Survey: 2008 E-learning Innovations projects
Impact: flow-on programs RTO survey: What flow-on delivery (other courses) has there been?
Impact: sustainable teams Partner survey: Is the 2008 team supporting other e-learning initiatives? Survey: 2008 E-learning Innovations projects
How do you embed e-learning? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Embedding checklist, Victoria, 2008
Embedding e-learning Partner survey : which of these these strategies have you used? Survey: 2008 E-learning Innovations projects Top bar indicates high ranking (4 or 5), lower bar low ranking (1–3) Most did a bit of everything – but building e-skills (staff, learners) main focus
Embedding e-learning: marketing Partner survey: which strategies have you used to make your project known? Survey: 2008 E-learning Innovations projects Internal marketing key: best teams use case studies, presentations to promote the change
So what e-capabilities do you need? In education, most effort here, mostly by training: other three areas often ignored.
Strategic e-capabilities
Strategic e-capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ie business analysis Question: how do you build this stategic capability? More courses (PD)?
Strategic e-capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ie business analysis Get googling: who offers what you offer online? Who does it best? Where are they?
Strategic e-capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ie business analysis There are handy tools for this on the popular Designing e-learning site
… and more strategic e-caps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ie planning & leadership Recent research indicates a major shortage of these e-caps in VET in Oz.
oh no! even more… ,[object Object],[object Object],[object Object],[object Object],ie systems development Technically, e-learning is mostly about good Web services. It’s not some exotic new beast.
Management e-capabilities When 2008 projects failed, the problems were mostly this area – project management. Question: how do you build this management capability? More courses (PD)?
Management e-capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ie project management Many education and training providers lack the flexibility to support project-based activity: their processes & structures are wrong. So e-learning can be a major change management challenge.
and some more… ,[object Object],[object Object],[object Object],[object Object],ie marketing There are free benchmarking tools available on the Framework site
Design and delivery capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Designing e-learning site has several handy tools to help with these tasks
Learning materials development capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The blue items are the ones which the 2008 projects had most trouble with.
Learning materials development capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],These are options: a weakness in some project RTOs was being uncertain which tram (or trams) they were on.
So who do you spend your e-capability development budget on? Why? How? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SO – just roll out more PD for this lot? Will that work? Why and why not?
So who do you spend your e-capability development budget on? Why? How? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tricky bit here is the overlap of roles. Who needs to do what? How? Work processes again!
So how do you get e-capability? Top 10 tips ,[object Object],[object Object],[object Object],[object Object],[object Object]
So how do you get e-capability? Top 10 tips ,[object Object],[object Object],[object Object],[object Object],[object Object]
Clint Smith Director LearnWorks performance design services [email_address] 03 9528 5337 0410 569 386 skype clintos2

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E Capability What And How

  • 1. 9 June 2010 LearnCentral E-capability What is it? How do you get it? Clint Smith Director LearnWorks
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  • 3. Business case for e-learning RTO Survey: What were the goals of your project? Most goals reflect strategic value (business benefits) for provider or partner.
  • 4. Impact: follow-up delivery RTO survey: What delivery follow-up has there been? Survey: 2008 E-learning Innovations projects
  • 5. Impact: flow-on programs RTO survey: What flow-on delivery (other courses) has there been?
  • 6. Impact: sustainable teams Partner survey: Is the 2008 team supporting other e-learning initiatives? Survey: 2008 E-learning Innovations projects
  • 7.
  • 8. Embedding e-learning Partner survey : which of these these strategies have you used? Survey: 2008 E-learning Innovations projects Top bar indicates high ranking (4 or 5), lower bar low ranking (1–3) Most did a bit of everything – but building e-skills (staff, learners) main focus
  • 9. Embedding e-learning: marketing Partner survey: which strategies have you used to make your project known? Survey: 2008 E-learning Innovations projects Internal marketing key: best teams use case studies, presentations to promote the change
  • 10. So what e-capabilities do you need? In education, most effort here, mostly by training: other three areas often ignored.
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  • 17. Management e-capabilities When 2008 projects failed, the problems were mostly this area – project management. Question: how do you build this management capability? More courses (PD)?
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  • 27. Clint Smith Director LearnWorks performance design services [email_address] 03 9528 5337 0410 569 386 skype clintos2