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Introduction to Business (BUS 101) Lecture 9 Motivating Employees
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[object Object],Motivators Hygiene (Maintenance) Factors These factors can be used to motivate workers These factors can cause dissatisfaction, but changing them will have little motivational effect. Work itself Company policy and administration Achievement Supervision Recognition Working condition Responsibility Interpersonal relations Growth and advancement Salary, status and job security
[object Object],Theory X Theory Y Theory Z Employees dislike work and will try to avoid it. Employees view work as a natural part of life. Employee involvement is the key to increased productivity. Employees prefer to be controlled and directed. Employees prefer limited control and direction. Employee control is implied and informal. Employees seek security, not responsibility. Employees will seek responsibility under proper work conditions. Employees prefer to share responsibility and decision making. Employees must be intimidated by managers to perform. Employees perform better in nonintimidating environment.  Employees perform better in environments that foster trust and cooperation.  Employees are motivated by financial rewards. Employees are motivated by many different needs. Employees need guaranteed employment and will accept slow evaluation.
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