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Powerful PPC Tactics that Get You Leads

January 22nd Webinar
Common Question:

What else can I be doing to drive
better performance?
Uncommon PPC Strategies & Tactics
90% of PPC presentations & content focus
on the SAME AdWords optimization points:


Keyword Expansion & Management



Match Types



Optimized Ad Copy



Bid Management



Quality Scores



Negative Keywords



Landing Page Optimization

Looking Beyond the Basics
TACTIC #1
Attribution Modeling
Attribution Model Definition
A marketing attribution model is a strategy used to quantify the influence
each marketing impression or touchpoint has on a consumer’s decision
to make a purchase or lead conversion.

Previously a tool only available to

Premium Analytics subscribers
(at $150k per year), Google made
basic attribution tool available for
free in February 2013.
Last Interaction Model
In a Last Interaction model, 100% of the credit for a lead or sale is
attributed to the last visit prior to conversion. All standard reports in
Google Analytics use a Last Interaction model (the least useful of all
models).

Paid
Search

Social
Media

Organic
Search
First Interaction Model
In a First Interaction model, 100% of the credit for a lead is attributed to
the 1st visit that originated the potential customer’s contact with your
brand.

Paid
Search

Social
Media

Organic
Search
Linear Model
In a Linearmodel, each traffic and/or marketing channel is given equal
credit for the conversion.

Paid
Search

Social
Media

Organic
Search
GA Report: Model Comparison Tool
Sample Model Comparison

Total PPC Leads (Last Interaction)54
Total PPC Leads (First Interaction)87
Using this example, the leads generated by PPC visits based on 1st
Interaction show a 61% increase vs. the Last Interaction model.

*Without this information, this client didn’t have visibility into true impact and ROI for their PPC
efforts. Armed with this new outlook on performance, the PPC marketing budget was increased.
TACTIC #2
Weather Triggered Advertising
Benefits of Weather Targeting
 Ad creative and/or targeting based

on weather conditions are proven to
drive improved user engagement
and stronger ROI numbers.
 According to The Weather Channel,
weather triggered ads deliver:
 127% higher CTR than other
creative
 117% higher purchase
consideration
Case Study: Roofing Contractor
The Story: By monitoring weather and adjusting budgets +keyword bids
during periods of heavy rain, hail or snow – Surefire Social client was able to
capture short-term spikes in searches related to roof repairs, roof leaks,
emergency roofing services, etc.
During weather-related traffic spikes, key performance
metrics improved significantly across the board including:
 An increase in leads of 258%
 A decrease in Cost Per Lead of 53%

Takeaway: By changing PPC campaign settings and strategy during brief
intervals of weather related opportunities, client gained dozens of new
customers at a significantly reduced Cost Per Acquisition.
Weather Advertising: Quick Launch Steps
Start Capturing short-term weather driven opportunities with the
following plan:
1.

Set up a Weather dashboard to monitor storms and inclement weather
using any weather news service.

2.

Add creative to capture storm name and/or real-time weather conditions
in the area (Pause all other ads)

3.

Increase bids on adgroups and keywords impacted by weather
conditions. Test bidding for top ad positions.

4.

Increase budget and monitor to ensure your Daily Impression share is

maximized and ads are serving the full day.
TACTIC #3
Measuring Phone Call Conversions
Phone Calls Make a Comeback

Google says 61% of mobile
searches result in a phone call!
MOBILE WEB INFLUENCE

One of the byproducts of the mobile explosion is
an increase in the number of phone calls
businesses receive.
Put simply, more and more ad headline clicks
are becoming “click to call” actions. And the
trend is moving to desktop and tablet users too
as advertisers tap into the trend.
Typical Online/Offline Conversions
Integrated Call Tracking & Analytics

Sophisticated Call Tracking is now
affordable and relatively easy to implement
for any business.
Capabilities are continuously
expanding so you always know who is
calling and how they found you!
 Dynamic numbers can track calls back
to a PPC campaign, or even specific
ads and keywords.
 Phone call data can be integrated with
Google Analytics.
 Phone calls can be recorded and
played back
Case Study: Window Replacement Specialist
Problem: Analyzing campaign results over several months, client found that their
cost-per-acquisition (CPA) in the paid search channel had been rising. Based on
online form submissions, monthly leads were declining, driving a diminishing
return on investment.

Solution: Afterimplementing basic phone tracking by adding a separate PPC
number to their landing page, client discovered that phone calls were generating
67% of their current leads.
The expanded data collection capabilities to measure PPC phone calls provided
client with two key results:
 A 215% increase in monthly leads.
 A 68% decrease in Cost Per Acquisition.
Call Tracking: Quick Launch Steps
Call Tracking can be implemented in 3 separate stages, with each stage
measuring call data at a more granular level:


Stage 1: Add unique tracking numbers to all dedicated PPC
Landing Pages.



Stage 2: Implement Dynamic Number Replacement to track PPC
calls regardless of landing page and/or number of repeat visits to

site.


Stage 3: Implement Dynamic Session tracking to assign a unique
number to each user session. This capability enables granular

level data to track calls back to a specific ad or keyword.
TACTIC #4
Phone-Based Keyword Research
Inbound Call Monitoring/Interaction Mining

Record and Listen to inbound calls: Prospects and
customers use the same words over the phone that they use
in online searches for your services.

*Typical keyword research
tools often can’t make
intelligent connections
between different keyword
phrases.
TACTIC #5
Targeting Local Customers
Everywhere
National Ads for Local Advertisers
FACT
Prospects in your service area are frequently
searching for local based services while out
of the area – whether traveling, at work, or on
vacation.
SOLUTION
Create a national targeted campaign using
Exact Match keywords with geo-modifiers.
EXAMPLE
Prospect is on his way home from a summer
vacation and is looking for estimates on
replacing his roof when arriving home. He
searches on “roofing company restonva”
while on the beach in Florida.
TACTIC #6
Bid Modifiers
Enhanced Campaigns: Bid Modifiers

Bid modifiers (a/k/a Bid Adjustments) are one of the most
powerful and useful new features launched with Enhanced
Campaigns in July 2013.
Bid Modifiers allow advertisers a simple way to alter your base
keyword bid using 4 additional factors:
1.
2.
3.
4.

Geographic Location
Day
Time
Device Type
Location-Based Modifiers
Day/Time Modifiers
TACTIC #6
Device Segmentation
The Enchanced Campaigns Headache

In addition to several great new features, Enhanced Campaigns also
caused an uproar in the paid search world.

The controversial “device unification” changes created a new ad platform
which effectively killed the ability to run separate Desktop and Mobile
campaigns. However, there is a workaround….
Device Segmentation Now

Setting up separate mobile campaigns can still be done using the
following strategy:
1.

Create campaign and set the mobile Bid Adjustment to negative
100% in order to completely opt out of smartphone traffic.

2.

Copy the campaign (adding "Mobile" to name), and set all bids
much lower - around 25% of desktop bids.

3.

Set the Bid Adjustment for the mobile campaign up to a
maximum boost of 300% based on conversion data.

4.

Set mobile preference on all ads.
TACTIC #8
Provide Opportunities for Soft
Conversions
Capture Upper Funnel Leads
Some traffic may be early in the buying
process, but there is an opportunity to
convert interested users into email
subscribers and/or social media followers.

These Soft Leadsare people willing to
provide their email address (or other
personal information) in exchange for useful
content. These valuable “upper funnel”
leads are interested; but not ready to make
a purchase just yet.
Nurturing these leads over time will build a
sales pipeline and generate new
customers.
Soft Conversions: Quick Launch Steps
Add soft Call-To-Action touts to high traffic producing pages or global
page templates to encourage users to:
1.

Subscribe to newsletters or email lists

2.

Download Whitepapers, Ebooks or PDF Guides.

3.

Enter to win prizes with simple sweepstakes or contests

4.

Download a mobile app
TACTIC #9
AdWords Shared Library
Shared Library Benefits
The Shared Library feature allows advertisers to save time and drive
better results by sharing key assets and settings across several
campaigns:


Text Ads



Audiences



Bid Strategies



Budgets



Negative Keywords



Exclusions
Shared Budget Example
Creating a Shared Budget allows you to capture daily/weekly shifts in
traffic, lead flow and demand for specific products based on news,
weather events and other external factors.
TACTIC #10
Remarketing!
Once Upon a Time….

Remarketing was complex. Individual tags had to be created
for each target audience or segment and advertisers had to
hire a designer to develop display or rich media ads.
Not anymore!
Today remarketing on Google is as
easy as 1-2-3 and everybody should
be doing it.
Why Remarketing?
•

It Works!!! Numerous case studies have reported up to a 300-

400% Conversion Rate Lift on remarketing visits.
•

Avg CPC rates are much lower on display network vs search ads
(target a qualified search audience at display advertising prices)

•

Previous site visitors are the most interested and engaged
audience you can target.

•

Create customized lists and target special offers for specific
products or services.
Simple Remarketing Setup
With this simple setup, you can have a remarketing campaign running in a
few days :
1.

Update your Google Analytics tag to support display advertising.

2.

Set up remarketing audiences in AdWords for anything you can
measure in GA: all site visitors, visitors to specific pages, funnel

abandons, etc.
3.

Create remarketing text ads (same as search ads)

4.

Set up a Frequency Cap to limit the impressions per visitor.
Talk to Us

Chris Marentis is the Founder and CEO of
Surefire Social. With over 25 years of
experience leading traditional and interactive
marketing businesses, Chris is a leader in
helping businesses use new technology to
enable dramatic growth.

Need help or want to find out more?
Come see us to get your FREE Online
Visibility Checkup now at
www.surefiresocial.com
or call 888-804-8685
Who is Surefire Social?
Surefire Social delivers personal, comprehensive
strategies for effective local Internet marketing.
www.surefiresocial.com
To learn more about our PPC Services, visit us
@http://www.surefiresocial.com/marketing-solutions/

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Powerful PPC Tactics that get you Leads

  • 1. Powerful PPC Tactics that Get You Leads January 22nd Webinar
  • 2. Common Question: What else can I be doing to drive better performance?
  • 3. Uncommon PPC Strategies & Tactics 90% of PPC presentations & content focus on the SAME AdWords optimization points:  Keyword Expansion & Management  Match Types  Optimized Ad Copy  Bid Management  Quality Scores  Negative Keywords  Landing Page Optimization Looking Beyond the Basics
  • 5. Attribution Model Definition A marketing attribution model is a strategy used to quantify the influence each marketing impression or touchpoint has on a consumer’s decision to make a purchase or lead conversion. Previously a tool only available to Premium Analytics subscribers (at $150k per year), Google made basic attribution tool available for free in February 2013.
  • 6. Last Interaction Model In a Last Interaction model, 100% of the credit for a lead or sale is attributed to the last visit prior to conversion. All standard reports in Google Analytics use a Last Interaction model (the least useful of all models). Paid Search Social Media Organic Search
  • 7. First Interaction Model In a First Interaction model, 100% of the credit for a lead is attributed to the 1st visit that originated the potential customer’s contact with your brand. Paid Search Social Media Organic Search
  • 8. Linear Model In a Linearmodel, each traffic and/or marketing channel is given equal credit for the conversion. Paid Search Social Media Organic Search
  • 9. GA Report: Model Comparison Tool
  • 10. Sample Model Comparison Total PPC Leads (Last Interaction)54 Total PPC Leads (First Interaction)87 Using this example, the leads generated by PPC visits based on 1st Interaction show a 61% increase vs. the Last Interaction model. *Without this information, this client didn’t have visibility into true impact and ROI for their PPC efforts. Armed with this new outlook on performance, the PPC marketing budget was increased.
  • 12. Benefits of Weather Targeting  Ad creative and/or targeting based on weather conditions are proven to drive improved user engagement and stronger ROI numbers.  According to The Weather Channel, weather triggered ads deliver:  127% higher CTR than other creative  117% higher purchase consideration
  • 13. Case Study: Roofing Contractor The Story: By monitoring weather and adjusting budgets +keyword bids during periods of heavy rain, hail or snow – Surefire Social client was able to capture short-term spikes in searches related to roof repairs, roof leaks, emergency roofing services, etc. During weather-related traffic spikes, key performance metrics improved significantly across the board including:  An increase in leads of 258%  A decrease in Cost Per Lead of 53% Takeaway: By changing PPC campaign settings and strategy during brief intervals of weather related opportunities, client gained dozens of new customers at a significantly reduced Cost Per Acquisition.
  • 14. Weather Advertising: Quick Launch Steps Start Capturing short-term weather driven opportunities with the following plan: 1. Set up a Weather dashboard to monitor storms and inclement weather using any weather news service. 2. Add creative to capture storm name and/or real-time weather conditions in the area (Pause all other ads) 3. Increase bids on adgroups and keywords impacted by weather conditions. Test bidding for top ad positions. 4. Increase budget and monitor to ensure your Daily Impression share is maximized and ads are serving the full day.
  • 15. TACTIC #3 Measuring Phone Call Conversions
  • 16. Phone Calls Make a Comeback Google says 61% of mobile searches result in a phone call! MOBILE WEB INFLUENCE One of the byproducts of the mobile explosion is an increase in the number of phone calls businesses receive. Put simply, more and more ad headline clicks are becoming “click to call” actions. And the trend is moving to desktop and tablet users too as advertisers tap into the trend.
  • 18. Integrated Call Tracking & Analytics Sophisticated Call Tracking is now affordable and relatively easy to implement for any business. Capabilities are continuously expanding so you always know who is calling and how they found you!  Dynamic numbers can track calls back to a PPC campaign, or even specific ads and keywords.  Phone call data can be integrated with Google Analytics.  Phone calls can be recorded and played back
  • 19. Case Study: Window Replacement Specialist Problem: Analyzing campaign results over several months, client found that their cost-per-acquisition (CPA) in the paid search channel had been rising. Based on online form submissions, monthly leads were declining, driving a diminishing return on investment. Solution: Afterimplementing basic phone tracking by adding a separate PPC number to their landing page, client discovered that phone calls were generating 67% of their current leads. The expanded data collection capabilities to measure PPC phone calls provided client with two key results:  A 215% increase in monthly leads.  A 68% decrease in Cost Per Acquisition.
  • 20. Call Tracking: Quick Launch Steps Call Tracking can be implemented in 3 separate stages, with each stage measuring call data at a more granular level:  Stage 1: Add unique tracking numbers to all dedicated PPC Landing Pages.  Stage 2: Implement Dynamic Number Replacement to track PPC calls regardless of landing page and/or number of repeat visits to site.  Stage 3: Implement Dynamic Session tracking to assign a unique number to each user session. This capability enables granular level data to track calls back to a specific ad or keyword.
  • 22. Inbound Call Monitoring/Interaction Mining Record and Listen to inbound calls: Prospects and customers use the same words over the phone that they use in online searches for your services. *Typical keyword research tools often can’t make intelligent connections between different keyword phrases.
  • 23. TACTIC #5 Targeting Local Customers Everywhere
  • 24. National Ads for Local Advertisers FACT Prospects in your service area are frequently searching for local based services while out of the area – whether traveling, at work, or on vacation. SOLUTION Create a national targeted campaign using Exact Match keywords with geo-modifiers. EXAMPLE Prospect is on his way home from a summer vacation and is looking for estimates on replacing his roof when arriving home. He searches on “roofing company restonva” while on the beach in Florida.
  • 26. Enhanced Campaigns: Bid Modifiers Bid modifiers (a/k/a Bid Adjustments) are one of the most powerful and useful new features launched with Enhanced Campaigns in July 2013. Bid Modifiers allow advertisers a simple way to alter your base keyword bid using 4 additional factors: 1. 2. 3. 4. Geographic Location Day Time Device Type
  • 30. The Enchanced Campaigns Headache In addition to several great new features, Enhanced Campaigns also caused an uproar in the paid search world. The controversial “device unification” changes created a new ad platform which effectively killed the ability to run separate Desktop and Mobile campaigns. However, there is a workaround….
  • 31. Device Segmentation Now Setting up separate mobile campaigns can still be done using the following strategy: 1. Create campaign and set the mobile Bid Adjustment to negative 100% in order to completely opt out of smartphone traffic. 2. Copy the campaign (adding "Mobile" to name), and set all bids much lower - around 25% of desktop bids. 3. Set the Bid Adjustment for the mobile campaign up to a maximum boost of 300% based on conversion data. 4. Set mobile preference on all ads.
  • 32. TACTIC #8 Provide Opportunities for Soft Conversions
  • 33. Capture Upper Funnel Leads Some traffic may be early in the buying process, but there is an opportunity to convert interested users into email subscribers and/or social media followers. These Soft Leadsare people willing to provide their email address (or other personal information) in exchange for useful content. These valuable “upper funnel” leads are interested; but not ready to make a purchase just yet. Nurturing these leads over time will build a sales pipeline and generate new customers.
  • 34. Soft Conversions: Quick Launch Steps Add soft Call-To-Action touts to high traffic producing pages or global page templates to encourage users to: 1. Subscribe to newsletters or email lists 2. Download Whitepapers, Ebooks or PDF Guides. 3. Enter to win prizes with simple sweepstakes or contests 4. Download a mobile app
  • 36. Shared Library Benefits The Shared Library feature allows advertisers to save time and drive better results by sharing key assets and settings across several campaigns:  Text Ads  Audiences  Bid Strategies  Budgets  Negative Keywords  Exclusions
  • 37. Shared Budget Example Creating a Shared Budget allows you to capture daily/weekly shifts in traffic, lead flow and demand for specific products based on news, weather events and other external factors.
  • 39. Once Upon a Time…. Remarketing was complex. Individual tags had to be created for each target audience or segment and advertisers had to hire a designer to develop display or rich media ads. Not anymore! Today remarketing on Google is as easy as 1-2-3 and everybody should be doing it.
  • 40. Why Remarketing? • It Works!!! Numerous case studies have reported up to a 300- 400% Conversion Rate Lift on remarketing visits. • Avg CPC rates are much lower on display network vs search ads (target a qualified search audience at display advertising prices) • Previous site visitors are the most interested and engaged audience you can target. • Create customized lists and target special offers for specific products or services.
  • 41. Simple Remarketing Setup With this simple setup, you can have a remarketing campaign running in a few days : 1. Update your Google Analytics tag to support display advertising. 2. Set up remarketing audiences in AdWords for anything you can measure in GA: all site visitors, visitors to specific pages, funnel abandons, etc. 3. Create remarketing text ads (same as search ads) 4. Set up a Frequency Cap to limit the impressions per visitor.
  • 42. Talk to Us Chris Marentis is the Founder and CEO of Surefire Social. With over 25 years of experience leading traditional and interactive marketing businesses, Chris is a leader in helping businesses use new technology to enable dramatic growth. Need help or want to find out more? Come see us to get your FREE Online Visibility Checkup now at www.surefiresocial.com or call 888-804-8685
  • 43. Who is Surefire Social? Surefire Social delivers personal, comprehensive strategies for effective local Internet marketing. www.surefiresocial.com To learn more about our PPC Services, visit us @http://www.surefiresocial.com/marketing-solutions/

Notas del editor

  1. These are important, but also the most obvious tactics to employ.Today we will not talk about any of these…
  2. Keyword research can be a difficult task and the same data sources are used by all your competitors. One unique keyword research asset that is frequently underutilized is your phone calls!