SlideShare una empresa de Scribd logo

How to use social media to retain customers

•Descargar como PPT, PDF•
•
Chartered Management Institute
Chartered Management Institute

A presentation by CMI Communities Manager Adi Gaskell on how you can use social media to retain customers and create evangelists to create buzz around your business.

EmpresarialesTecnología
1 de 12
The Business Benefits of Social Media ,[object Object]
What does social media mean to you?
What is social media not about?
What is Social Media about? ,[object Object],[object Object],[object Object]
How can you be remarkable? ,[object Object]
How can you generate buzz? ,[object Object],[object Object],[object Object]
How can you create evangelists? ,[object Object],[object Object],[object Object]
Who are they? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why do we want them talking about us? What motivates them to talk? What else do they talk about? Who talks to them? Who do they talk to? Who are our present and potential evangelists? Evangelist #3 Evangelist #2 Evangelist #1 CMI Workshop: Who are our evangelists?
Why will they talk? ,[object Object],[object Object],[object Object],[object Object],Our shared cause? Their own interest? Our excellent events? Our unique product? Evangelist #3 Evangelist #2 Evangelist #1 CMI Workshop: Why will our evangelists talk about us?
How can you organise them? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Some take-aways to remember ,[object Object],[object Object],[object Object],[object Object]
Pop Quiz ,[object Object],[object Object],[object Object]

Recomendados

Social Media & Tools for Nonprofits
Social Media & Tools for NonprofitsSocial Media & Tools for Nonprofits
Social Media & Tools for NonprofitsShaan M. Khan
 
Make social media work for you
Make social media work for youMake social media work for you
Make social media work for youOctober Communications
 
Digital Gaggle | Social Media Conference | Drew Benvie 'How Messaging Apps Ar...
Digital Gaggle | Social Media Conference | Drew Benvie 'How Messaging Apps Ar...Digital Gaggle | Social Media Conference | Drew Benvie 'How Messaging Apps Ar...
Digital Gaggle | Social Media Conference | Drew Benvie 'How Messaging Apps Ar...Noisy Little Monkey
 
Digital Gaggle | Social Media Conference March 2017 | Holly Edwards 'Size Doe...
Digital Gaggle | Social Media Conference March 2017 | Holly Edwards 'Size Doe...Digital Gaggle | Social Media Conference March 2017 | Holly Edwards 'Size Doe...
Digital Gaggle | Social Media Conference March 2017 | Holly Edwards 'Size Doe...Noisy Little Monkey
 
5 digital strategies for a successful giving tuesday campaign
5 digital strategies for a successful giving tuesday campaign5 digital strategies for a successful giving tuesday campaign
5 digital strategies for a successful giving tuesday campaigngivecentral
 
Contagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah BergerContagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah BergerInfluitive
 
5 digital strategies for a successful #givingtuesday campaign.
5 digital strategies for a successful #givingtuesday campaign.5 digital strategies for a successful #givingtuesday campaign.
5 digital strategies for a successful #givingtuesday campaign.givecentral
 
It's About Your Story, Not Your Stuff
It's About Your Story, Not Your StuffIt's About Your Story, Not Your Stuff
It's About Your Story, Not Your StuffGrand Canyon University
 

Recomendados

Social Media & Tools for Nonprofits
Social Media & Tools for NonprofitsSocial Media & Tools for Nonprofits
Social Media & Tools for NonprofitsShaan M. Khan
 
Make social media work for you
Make social media work for youMake social media work for you
Make social media work for youOctober Communications
 
Digital Gaggle | Social Media Conference | Drew Benvie 'How Messaging Apps Ar...
Digital Gaggle | Social Media Conference | Drew Benvie 'How Messaging Apps Ar...Digital Gaggle | Social Media Conference | Drew Benvie 'How Messaging Apps Ar...
Digital Gaggle | Social Media Conference | Drew Benvie 'How Messaging Apps Ar...Noisy Little Monkey
 
Digital Gaggle | Social Media Conference March 2017 | Holly Edwards 'Size Doe...
Digital Gaggle | Social Media Conference March 2017 | Holly Edwards 'Size Doe...Digital Gaggle | Social Media Conference March 2017 | Holly Edwards 'Size Doe...
Digital Gaggle | Social Media Conference March 2017 | Holly Edwards 'Size Doe...Noisy Little Monkey
 
5 digital strategies for a successful giving tuesday campaign
5 digital strategies for a successful giving tuesday campaign5 digital strategies for a successful giving tuesday campaign
5 digital strategies for a successful giving tuesday campaigngivecentral
 
Contagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah BergerContagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah BergerInfluitive
 
5 digital strategies for a successful #givingtuesday campaign.
5 digital strategies for a successful #givingtuesday campaign.5 digital strategies for a successful #givingtuesday campaign.
5 digital strategies for a successful #givingtuesday campaign.givecentral
 
It's About Your Story, Not Your Stuff
It's About Your Story, Not Your StuffIt's About Your Story, Not Your Stuff
It's About Your Story, Not Your StuffGrand Canyon University
 
E-merging in social media to win clients
E-merging in social media to win clientsE-merging in social media to win clients
E-merging in social media to win clientsErin Brenner
 
Wk3 advertising1
Wk3 advertising1Wk3 advertising1
Wk3 advertising1hwells2101
 
Hannah Wise - Building a Personal Brand and Audience handout
Hannah Wise - Building a Personal Brand and Audience handoutHannah Wise - Building a Personal Brand and Audience handout
Hannah Wise - Building a Personal Brand and Audience handoutNews Leaders Association's NewsTrain
 
Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...
Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...
Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...Spredfast
 
Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...
Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...
Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...Spredfast
 
Smart Social Summit 2017 | Value Now | Virginia Miracle
Smart Social Summit 2017 | Value Now | Virginia MiracleSmart Social Summit 2017 | Value Now | Virginia Miracle
Smart Social Summit 2017 | Value Now | Virginia MiracleSpredfast
 
New Metrics in Social Media Listening and Monitoring
New Metrics in Social Media Listening and MonitoringNew Metrics in Social Media Listening and Monitoring
New Metrics in Social Media Listening and MonitoringSathish Kumar Sundaram
 
Identifying your perfect audience
Identifying your perfect audienceIdentifying your perfect audience
Identifying your perfect audienceVirendra Kshirsagar
 
Simple Social Marketing
Simple Social MarketingSimple Social Marketing
Simple Social Marketingdot Jenna
 
Answering the 5 W's of Social Media
Answering the 5 W's of Social MediaAnswering the 5 W's of Social Media
Answering the 5 W's of Social MediaNalini Kher
 
5 Steps to Getting more Social Leads
5 Steps to Getting more Social Leads5 Steps to Getting more Social Leads
5 Steps to Getting more Social LeadsReal-Time OutSource
 
Create an Effective Social Media Strategy
Create an Effective Social Media StrategyCreate an Effective Social Media Strategy
Create an Effective Social Media StrategyRebekah Radice
 
Social Media 101 for Social Nonprofits
Social Media 101 for Social NonprofitsSocial Media 101 for Social Nonprofits
Social Media 101 for Social NonprofitsJ. Gorzka
 
Return on Relationship (ROR)
Return on Relationship (ROR)Return on Relationship (ROR)
Return on Relationship (ROR)swatii24
 
Brand Development
Brand DevelopmentBrand Development
Brand Developmentintrotodigital
 
What Content Marketers Need to Know About Brand Storytelling by Stephanie Dao
What Content Marketers Need to Know About Brand Storytelling by Stephanie DaoWhat Content Marketers Need to Know About Brand Storytelling by Stephanie Dao
What Content Marketers Need to Know About Brand Storytelling by Stephanie Daointrotodigital
 
Social Media is More Than a Metric
Social Media is More Than a MetricSocial Media is More Than a Metric
Social Media is More Than a MetricSpredfast
 
Social media marketing
Social media marketingSocial media marketing
Social media marketingMARTIN DENNIS
 
Doing old things in new ways
Doing old things in new waysDoing old things in new ways
Doing old things in new waysDoug Weinbrenner
 
Social Media and Non Profits
Social Media and Non ProfitsSocial Media and Non Profits
Social Media and Non ProfitsUniversity College Falmouth
 
Using Social Media for Member Communications
Using Social Media for Member CommunicationsUsing Social Media for Member Communications
Using Social Media for Member CommunicationsChartered Management Institute
 
Cmi response to dh white paper final
Cmi response to dh white paper finalCmi response to dh white paper final
Cmi response to dh white paper finalChartered Management Institute
 

Más contenido relacionado

La actualidad más candente

E-merging in social media to win clients
E-merging in social media to win clientsE-merging in social media to win clients
E-merging in social media to win clientsErin Brenner
 
Wk3 advertising1
Wk3 advertising1Wk3 advertising1
Wk3 advertising1hwells2101
 
Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...
Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...
Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...Spredfast
 
Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...
Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...
Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...Spredfast
 
Smart Social Summit 2017 | Value Now | Virginia Miracle
Smart Social Summit 2017 | Value Now | Virginia MiracleSmart Social Summit 2017 | Value Now | Virginia Miracle
Smart Social Summit 2017 | Value Now | Virginia MiracleSpredfast
 
New Metrics in Social Media Listening and Monitoring
New Metrics in Social Media Listening and MonitoringNew Metrics in Social Media Listening and Monitoring
New Metrics in Social Media Listening and MonitoringSathish Kumar Sundaram
 
Identifying your perfect audience
Identifying your perfect audienceIdentifying your perfect audience
Identifying your perfect audienceVirendra Kshirsagar
 
Simple Social Marketing
Simple Social MarketingSimple Social Marketing
Simple Social Marketingdot Jenna
 
Answering the 5 W's of Social Media
Answering the 5 W's of Social MediaAnswering the 5 W's of Social Media
Answering the 5 W's of Social MediaNalini Kher
 
5 Steps to Getting more Social Leads
5 Steps to Getting more Social Leads5 Steps to Getting more Social Leads
5 Steps to Getting more Social LeadsReal-Time OutSource
 
Create an Effective Social Media Strategy
Create an Effective Social Media StrategyCreate an Effective Social Media Strategy
Create an Effective Social Media StrategyRebekah Radice
 
Social Media 101 for Social Nonprofits
Social Media 101 for Social NonprofitsSocial Media 101 for Social Nonprofits
Social Media 101 for Social NonprofitsJ. Gorzka
 
Return on Relationship (ROR)
Return on Relationship (ROR)Return on Relationship (ROR)
Return on Relationship (ROR)swatii24
 
What Content Marketers Need to Know About Brand Storytelling by Stephanie Dao
What Content Marketers Need to Know About Brand Storytelling by Stephanie DaoWhat Content Marketers Need to Know About Brand Storytelling by Stephanie Dao
What Content Marketers Need to Know About Brand Storytelling by Stephanie Daointrotodigital
 
Social Media is More Than a Metric
Social Media is More Than a MetricSocial Media is More Than a Metric
Social Media is More Than a MetricSpredfast
 
Social media marketing
Social media marketingSocial media marketing
Social media marketingMARTIN DENNIS
 
Doing old things in new ways
Doing old things in new waysDoing old things in new ways
Doing old things in new waysDoug Weinbrenner
 

La actualidad más candente (20)

E-merging in social media to win clients
E-merging in social media to win clientsE-merging in social media to win clients
E-merging in social media to win clients
 
Wk3 advertising1
Wk3 advertising1Wk3 advertising1
Wk3 advertising1
 
Hannah Wise - Building a Personal Brand and Audience handout
Hannah Wise - Building a Personal Brand and Audience handoutHannah Wise - Building a Personal Brand and Audience handout
Hannah Wise - Building a Personal Brand and Audience handout
 
Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...
Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...
Smart Social Summit 2017 | Agents, Bots & Where They Meet: The Next Iteration...
 
Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...
Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...
Smart Social Summit 2017 | Follow Me Back: How to Drive Lasting Customer Loya...
 
Smart Social Summit 2017 | Value Now | Virginia Miracle
Smart Social Summit 2017 | Value Now | Virginia MiracleSmart Social Summit 2017 | Value Now | Virginia Miracle
Smart Social Summit 2017 | Value Now | Virginia Miracle
 
New Metrics in Social Media Listening and Monitoring
New Metrics in Social Media Listening and MonitoringNew Metrics in Social Media Listening and Monitoring
New Metrics in Social Media Listening and Monitoring
 
Identifying your perfect audience
Identifying your perfect audienceIdentifying your perfect audience
Identifying your perfect audience
 
Simple Social Marketing
Simple Social MarketingSimple Social Marketing
Simple Social Marketing
 
Answering the 5 W's of Social Media
Answering the 5 W's of Social MediaAnswering the 5 W's of Social Media
Answering the 5 W's of Social Media
 
5 Steps to Getting more Social Leads
5 Steps to Getting more Social Leads5 Steps to Getting more Social Leads
5 Steps to Getting more Social Leads
 
Create an Effective Social Media Strategy
Create an Effective Social Media StrategyCreate an Effective Social Media Strategy
Create an Effective Social Media Strategy
 
Social Media 101 for Social Nonprofits
Social Media 101 for Social NonprofitsSocial Media 101 for Social Nonprofits
Social Media 101 for Social Nonprofits
 
Return on Relationship (ROR)
Return on Relationship (ROR)Return on Relationship (ROR)
Return on Relationship (ROR)
 
Brand Development
Brand DevelopmentBrand Development
Brand Development
 
What Content Marketers Need to Know About Brand Storytelling by Stephanie Dao
What Content Marketers Need to Know About Brand Storytelling by Stephanie DaoWhat Content Marketers Need to Know About Brand Storytelling by Stephanie Dao
What Content Marketers Need to Know About Brand Storytelling by Stephanie Dao
 
Social Media is More Than a Metric
Social Media is More Than a MetricSocial Media is More Than a Metric
Social Media is More Than a Metric
 
Social media marketing
Social media marketingSocial media marketing
Social media marketing
 
Doing old things in new ways
Doing old things in new waysDoing old things in new ways
Doing old things in new ways
 
Social Media and Non Profits
Social Media and Non ProfitsSocial Media and Non Profits
Social Media and Non Profits
 

Destacado

Destacado (8)

Using Social Media for Member Communications
Using Social Media for Member CommunicationsUsing Social Media for Member Communications
Using Social Media for Member Communications
 
Cmi response to dh white paper final
Cmi response to dh white paper finalCmi response to dh white paper final
Cmi response to dh white paper final
 
The government broadband index
The government broadband indexThe government broadband index
The government broadband index
 
Good Work and our Times
Good Work and our TimesGood Work and our Times
Good Work and our Times
 
Quality of Working Life 2012 Executive Summary
Quality of Working Life 2012 Executive SummaryQuality of Working Life 2012 Executive Summary
Quality of Working Life 2012 Executive Summary
 
Communicating bad news
Communicating bad newsCommunicating bad news
Communicating bad news
 
Steve Murray - The Value of Chartered Manager
Steve Murray - The Value of Chartered ManagerSteve Murray - The Value of Chartered Manager
Steve Murray - The Value of Chartered Manager
 
Future reserves 2020 - consultation response
Future reserves 2020 - consultation responseFuture reserves 2020 - consultation response
Future reserves 2020 - consultation response
 

Similar a How to use social media to retain customers

Build Your Brand Build Your Business by Susan Gunelius from the Entrepreneur ...
Build Your Brand Build Your Business by Susan Gunelius from the Entrepreneur ...Build Your Brand Build Your Business by Susan Gunelius from the Entrepreneur ...
Build Your Brand Build Your Business by Susan Gunelius from the Entrepreneur ...KeySplash Creative, Inc.
 
Have You Heard Speaking With Mothers
Have You Heard Speaking With MothersHave You Heard Speaking With Mothers
Have You Heard Speaking With MothersHaveYouHeard
 
How to Grow an Ad Agency: A Story of Vision, Culture, Reinvention
How to Grow an Ad Agency: A Story of Vision, Culture, ReinventionHow to Grow an Ad Agency: A Story of Vision, Culture, Reinvention
How to Grow an Ad Agency: A Story of Vision, Culture, Reinventionedward boches
 
How to tell your story without advertising
How to tell your story without advertisingHow to tell your story without advertising
How to tell your story without advertisingSocialmatica
 
Andy sernovitz-keynote-speaker
Andy sernovitz-keynote-speakerAndy sernovitz-keynote-speaker
Andy sernovitz-keynote-speakerPhong Nguyen
 
Bar & Nightclub: Las Vegas 2007
Bar & Nightclub: Las Vegas 2007Bar & Nightclub: Las Vegas 2007
Bar & Nightclub: Las Vegas 2007Nuno Machado Lopes
 
Young Marketers Elite 3_Assignment 14_Brand Communication Part 5
Young Marketers Elite 3_Assignment 14_Brand Communication Part 5Young Marketers Elite 3_Assignment 14_Brand Communication Part 5
Young Marketers Elite 3_Assignment 14_Brand Communication Part 5honvongphu
 
How to Fail and Succeed in Social Media Marketing
How to Fail and Succeed in Social Media MarketingHow to Fail and Succeed in Social Media Marketing
How to Fail and Succeed in Social Media MarketingRade Tampubolon
 
Build Your Brand and Your Business 10 05-10
Build Your Brand and Your Business 10 05-10Build Your Brand and Your Business 10 05-10
Build Your Brand and Your Business 10 05-10KeySplash Creative, Inc.
 
Automotive marketing digital word of mouth
Automotive marketing digital word of mouthAutomotive marketing digital word of mouth
Automotive marketing digital word of mouthSocial Media Marketing
 
Public Relations - Deluxe Small Business Heroes Tour
Public Relations - Deluxe Small Business Heroes TourPublic Relations - Deluxe Small Business Heroes Tour
Public Relations - Deluxe Small Business Heroes TourDeluxe Corporation
 
Ignite The Spark
Ignite The SparkIgnite The Spark
Ignite The SparkDave Fleet
 
United Way Ground Floor Marketing Workshop: Brand Positioning for Social Ente...
United Way Ground Floor Marketing Workshop: Brand Positioning for Social Ente...United Way Ground Floor Marketing Workshop: Brand Positioning for Social Ente...
United Way Ground Floor Marketing Workshop: Brand Positioning for Social Ente...Aassia Haq
 
The Social Enterprise of 2014
The Social Enterprise of 2014The Social Enterprise of 2014
The Social Enterprise of 2014Digital Vidya
 
Understanding Your Audience: Business Intelligence Workshop 1
Understanding Your Audience: Business Intelligence Workshop 1Understanding Your Audience: Business Intelligence Workshop 1
Understanding Your Audience: Business Intelligence Workshop 1Nuscreen Digital
 

Similar a How to use social media to retain customers (20)

Build Your Brand Build Your Business by Susan Gunelius from the Entrepreneur ...
Build Your Brand Build Your Business by Susan Gunelius from the Entrepreneur ...Build Your Brand Build Your Business by Susan Gunelius from the Entrepreneur ...
Build Your Brand Build Your Business by Susan Gunelius from the Entrepreneur ...
 
Have You Heard Speaking With Mothers
Have You Heard Speaking With MothersHave You Heard Speaking With Mothers
Have You Heard Speaking With Mothers
 
How to Grow an Ad Agency: A Story of Vision, Culture, Reinvention
How to Grow an Ad Agency: A Story of Vision, Culture, ReinventionHow to Grow an Ad Agency: A Story of Vision, Culture, Reinvention
How to Grow an Ad Agency: A Story of Vision, Culture, Reinvention
 
Cutting through the clutter to create emotional connections - David Gee, 3 Se...
Cutting through the clutter to create emotional connections - David Gee, 3 Se...Cutting through the clutter to create emotional connections - David Gee, 3 Se...
Cutting through the clutter to create emotional connections - David Gee, 3 Se...
 
How to tell your story without advertising
How to tell your story without advertisingHow to tell your story without advertising
How to tell your story without advertising
 
Secrets of the Marketing Pros
Secrets of the Marketing ProsSecrets of the Marketing Pros
Secrets of the Marketing Pros
 
Andy sernovitz-keynote-speaker
Andy sernovitz-keynote-speakerAndy sernovitz-keynote-speaker
Andy sernovitz-keynote-speaker
 
Bar & Nightclub: Las Vegas 2007
Bar & Nightclub: Las Vegas 2007Bar & Nightclub: Las Vegas 2007
Bar & Nightclub: Las Vegas 2007
 
Young Marketers Elite 3_Assignment 14_Brand Communication Part 5
Young Marketers Elite 3_Assignment 14_Brand Communication Part 5Young Marketers Elite 3_Assignment 14_Brand Communication Part 5
Young Marketers Elite 3_Assignment 14_Brand Communication Part 5
 
How to Fail and Succeed in Social Media Marketing
How to Fail and Succeed in Social Media MarketingHow to Fail and Succeed in Social Media Marketing
How to Fail and Succeed in Social Media Marketing
 
Build Your Brand and Your Business 10 05-10
Build Your Brand and Your Business 10 05-10Build Your Brand and Your Business 10 05-10
Build Your Brand and Your Business 10 05-10
 
Automotive marketing digital word of mouth
Automotive marketing digital word of mouthAutomotive marketing digital word of mouth
Automotive marketing digital word of mouth
 
Build Your Brand and Build Your Business
Build Your Brand and Build Your BusinessBuild Your Brand and Build Your Business
Build Your Brand and Build Your Business
 
Public Relations - Deluxe Small Business Heroes Tour
Public Relations - Deluxe Small Business Heroes TourPublic Relations - Deluxe Small Business Heroes Tour
Public Relations - Deluxe Small Business Heroes Tour
 
Ignite The Spark
Ignite The SparkIgnite The Spark
Ignite The Spark
 
1 marketing 101
1 marketing 1011 marketing 101
1 marketing 101
 
Saaf 2011
Saaf 2011 Saaf 2011
Saaf 2011
 
United Way Ground Floor Marketing Workshop: Brand Positioning for Social Ente...
United Way Ground Floor Marketing Workshop: Brand Positioning for Social Ente...United Way Ground Floor Marketing Workshop: Brand Positioning for Social Ente...
United Way Ground Floor Marketing Workshop: Brand Positioning for Social Ente...
 
The Social Enterprise of 2014
The Social Enterprise of 2014The Social Enterprise of 2014
The Social Enterprise of 2014
 
Understanding Your Audience: Business Intelligence Workshop 1
Understanding Your Audience: Business Intelligence Workshop 1Understanding Your Audience: Business Intelligence Workshop 1
Understanding Your Audience: Business Intelligence Workshop 1
 

Más de Chartered Management Institute

CMI Top Banana Middle Manager Lifeline Infographic Report
CMI Top Banana Middle Manager Lifeline Infographic ReportCMI Top Banana Middle Manager Lifeline Infographic Report
CMI Top Banana Middle Manager Lifeline Infographic ReportChartered Management Institute
 
Bouncing Back: Leadership Lessons in Resilience Infographic
Bouncing Back: Leadership Lessons in Resilience InfographicBouncing Back: Leadership Lessons in Resilience Infographic
Bouncing Back: Leadership Lessons in Resilience InfographicChartered Management Institute
 
Bouncing Back: Leadership Lessons in Resilience Full Report
Bouncing Back: Leadership Lessons in Resilience Full ReportBouncing Back: Leadership Lessons in Resilience Full Report
Bouncing Back: Leadership Lessons in Resilience Full ReportChartered Management Institute
 
Infographic: Age of Uncertainty by CMI and EY Foundation
Infographic: Age of Uncertainty by CMI and EY FoundationInfographic: Age of Uncertainty by CMI and EY Foundation
Infographic: Age of Uncertainty by CMI and EY FoundationChartered Management Institute
 

Más de Chartered Management Institute (20)

CMI Report: Emphasis on Employability
CMI Report: Emphasis on Employability CMI Report: Emphasis on Employability
CMI Report: Emphasis on Employability
 
CMI Leadership and Management Apprenticeships
CMI Leadership and Management ApprenticeshipsCMI Leadership and Management Apprenticeships
CMI Leadership and Management Apprenticeships
 
CMI Top Banana Middle Manager Lifeline Infographic Report
CMI Top Banana Middle Manager Lifeline Infographic ReportCMI Top Banana Middle Manager Lifeline Infographic Report
CMI Top Banana Middle Manager Lifeline Infographic Report
 
CMI Top Banana Middle Manager Lifeline Infographic
CMI Top Banana Middle Manager Lifeline InfographicCMI Top Banana Middle Manager Lifeline Infographic
CMI Top Banana Middle Manager Lifeline Infographic
 
CMI Skills First Report
CMI Skills First ReportCMI Skills First Report
CMI Skills First Report
 
Gender Salary Survey 2016 Infographic
Gender Salary Survey 2016 InfographicGender Salary Survey 2016 Infographic
Gender Salary Survey 2016 Infographic
 
National Management Salary Survey 2016 Infographic
National Management Salary Survey 2016 InfographicNational Management Salary Survey 2016 Infographic
National Management Salary Survey 2016 Infographic
 
Bouncing Back: Leadership Lessons in Resilience Infographic
Bouncing Back: Leadership Lessons in Resilience InfographicBouncing Back: Leadership Lessons in Resilience Infographic
Bouncing Back: Leadership Lessons in Resilience Infographic
 
Bouncing Back: Leadership Lessons in Resilience Full Report
Bouncing Back: Leadership Lessons in Resilience Full ReportBouncing Back: Leadership Lessons in Resilience Full Report
Bouncing Back: Leadership Lessons in Resilience Full Report
 
Infographic: Age of Uncertainty by CMI and EY Foundation
Infographic: Age of Uncertainty by CMI and EY FoundationInfographic: Age of Uncertainty by CMI and EY Foundation
Infographic: Age of Uncertainty by CMI and EY Foundation
 
Age of Uncertainty by CMI and EY Foundation
Age of Uncertainty by CMI and EY FoundationAge of Uncertainty by CMI and EY Foundation
Age of Uncertainty by CMI and EY Foundation
 
The MoralDNA of Employee-Owned Companies 2015 Report
The MoralDNA of Employee-Owned Companies 2015 ReportThe MoralDNA of Employee-Owned Companies 2015 Report
The MoralDNA of Employee-Owned Companies 2015 Report
 
The Quality of Working Life 2016 Report
The Quality of Working Life 2016 ReportThe Quality of Working Life 2016 Report
The Quality of Working Life 2016 Report
 
Growing Your Small Business 2015 Report
Growing Your Small Business 2015 ReportGrowing Your Small Business 2015 Report
Growing Your Small Business 2015 Report
 
Chartered Manager 2015 Report
Chartered Manager 2015 ReportChartered Manager 2015 Report
Chartered Manager 2015 Report
 
National Management Salary Survey 2015 Infographic
National Management Salary Survey 2015 InfographicNational Management Salary Survey 2015 Infographic
National Management Salary Survey 2015 Infographic
 
Gender Salary Survey 2015 Infographic
Gender Salary Survey 2015 InfographicGender Salary Survey 2015 Infographic
Gender Salary Survey 2015 Infographic
 
Future Forecast 2015-16 Infographic
Future Forecast 2015-16 InfographicFuture Forecast 2015-16 Infographic
Future Forecast 2015-16 Infographic
 
Digital Learning 2016 Infographic
Digital Learning 2016 InfographicDigital Learning 2016 Infographic
Digital Learning 2016 Infographic
 
Difficult Conversations 2015 Infographic
Difficult Conversations 2015 InfographicDifficult Conversations 2015 Infographic
Difficult Conversations 2015 Infographic
 

Último

Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with CultureSeta Wicaksana
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangaloreamitlee9823
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room ServiceCall Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 

Último (20)

Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room ServiceCall Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 

How to use social media to retain customers

Notas del editor

  1. 1. Love the product and service you sell and believe it can be Remarkable.  2. Talk about what you do with excitement (drink caffeine if you have to). 3. Send surveys to make sure your product or service is staying remarkable. 4. Utilize a blog or forum to allow your customers to share the story (to remark on your story). 5. Believe in the concept of using social media as a HUGE communication tool. It is here to stay. 
  2. They could be customers (past/present/prospect), analysts, partners, co-workers, enthusiasts