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Auf dem Weg zur Lernenden Organisation 4.0
@simondueckert, IOM Summit, Bonn, 19.09.2018
Agenda2
 Rückblick auf meinen Vortrag IOM Summit 2013
 Evolution der Lernenden Organisation
 Lernende Organisation 1.0 – 3.0
 Lernende Organisation 4.0
 Fragen & Antworten
Rückblick IOM Summit 20133
Source: https://de.slideshare.net/cogneon/cogneon-praesentation-iomsummit2013, https://www.youtube.com/watch?v=K4T2KLqeaVo.
Rückblick IOM Summit 20134
Source: https://de.slideshare.net/cogneon/cogneon-praesentation-iomsummit2013, https://www.youtube.com/watch?v=K4T2KLqeaVo.
Lernende Organisation 1.0 – 3.05
1.0
Argyris, Schön (1978)
Theories of Action
Double Loop Learning
Lernende Organisation 1.0 (Argyris, Schön, 1978)6
Action Result
Objectives
Single Loop
Learning
Double Loop
Learning
Lernende Organisation 1.0 – 3.07
1.0
Argyris, Schön (1978)
Theories of Action
Double Loop Learning
2.0
Peter Senge (1990)
Fifth Discipline:
Systems Thinking
Personal Mastery
Mental Models
Building Shared Vision
Team Learning
Lernende Organisation 2.0 (Senge, 1990)8
 Systems Thinking: shift of mind from seeing parts
to seeing wholes.
 Personal Mastery: organizations learn only
through individuals who learn. Individual learning
guarantee organizational learning. But without it
learning occurs.
 Mental Models: deeply ingrained assumptions,
generalizations, or even pictures and images that
understand the world and how we take action.
 Shared Vision: when there is a genuine vision,
people excel and learn, not because they are told
they want to.
 Team Learning: The discipline of team learning
starts with dialogue, the capacity of members of a
assumptions and enter into a genuine thinking
Source: Wikipedia.
Lernende Organisation 1.0 – 3.09
1.0
Argyris, Schön (1978)
Theories of Action
Double Loop Learning
2.0
Peter Senge (1990)
Fifth Discipline:
Systems Thinking
Personal Mastery
Mental Models
Building Shared Vision
Team Learning
3.0
David Garvin (2000)
From Teaching to
Leading Learning
3 Building Blocks:
Leadership that reinforces learning
Concrete learning processes
A supportive learning environment
Lernende Organisation 3.0 (Garvin, 2000)10
Building Block Distinguishing Characteristics Example
Leadership that
reinforces
learning
The organization’s leaders:
 Demonstrate willingness to entertain alternative viewpoints
 Signal the importance of spending time on problem
identification, knowledge transfer, and reflection
 Engage in active questioning and listening
Harvey Golub, former CEO of American Express, challenged
managers to think creatively by asking them questions
such as, “What alternatives have you considered?” and
“What are your premises?” His questions generated the
open-minded discussion crucial to learning.
Concrete learning
processes
A team or company has
 formal processes for:
 Generating, collecting, Interpreting, and disseminating
information
 Experimenting with new offerings
 Gathering intelligence on competitors, customers, and
technological trends
 Identifying and solving problems
 Developing employees’ skills
Through its After Action Review process, the U.S. Army
conducts a systematic debriefing after every mission,
project, or critical activity. Participants ask, “What did we
set out to do?” “What actually happened?” “Why?” and
“What do we do next time?” Lessons move quickly up and
down the chain of command and laterally through
websites. Results are codified.
A supportive
learning
Environment
Employees:
 Feel safe disagreeing with others, asking naive questions,
owning up to mistakes, and presenting minority viewpoints
 Recognize the value of opposing ideas
 Take risks and explore the unknown
 Take time to review organizational processes
Children’s Hospital and Clinics in Minnesota instituted a
new policy of “blameless reporting.” The policy replaced
threatening terms (“errors,” “investigations”) with less
emotionally laden ones (“accidents,” “analysis”). People
began identifying and reporting risks without fear of
blame. And the number of preventable deaths and
illnesses decreased.
Source: Garvin, D.: Is Your‘s a Learning Organization?
Lernende Organisation 4.011
Lernende Organisation 4.0
Revolution oder Kombination aus
1.0 - 3.0?
Taylorwanne nach Gerhard Wohland12
Source: Die Taylorwanne – das Auf und Ab der Dynamik von Gerhard Wohland. CC BY NC ND 4.0.
Lernende Organisation 4.013
Learning Organization
Lifelong Learners
Individual
bottom-up
Team
middle-up-down
Organization
top-down
Learning SocietySociety
Learning
Teams
Learning
Leaders
True North
Purpose
Vision
Values
Control Freaks … get used to it!14
Exploitation Exploration
Source: Center on the Developing Child, Harvard University.
How To Support Lifelong Learners?15
GTD
Getting Things Done

OKR
Objective & Key
Results
 YT/Rick Klau GV
WOL
Working Out Loud

workingoutloud.com
 lernos.org
Contact
@simondueckert
simon.dueckert@cogneon.de
16
KEEP
CALM
And
LEARN
ON

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Auf dem Weg zur Lernenden Organisation 4.0

  • 1. Auf dem Weg zur Lernenden Organisation 4.0 @simondueckert, IOM Summit, Bonn, 19.09.2018
  • 2. Agenda2  Rückblick auf meinen Vortrag IOM Summit 2013  Evolution der Lernenden Organisation  Lernende Organisation 1.0 – 3.0  Lernende Organisation 4.0  Fragen & Antworten
  • 3. Rückblick IOM Summit 20133 Source: https://de.slideshare.net/cogneon/cogneon-praesentation-iomsummit2013, https://www.youtube.com/watch?v=K4T2KLqeaVo.
  • 4. Rückblick IOM Summit 20134 Source: https://de.slideshare.net/cogneon/cogneon-praesentation-iomsummit2013, https://www.youtube.com/watch?v=K4T2KLqeaVo.
  • 5. Lernende Organisation 1.0 – 3.05 1.0 Argyris, Schön (1978) Theories of Action Double Loop Learning
  • 6. Lernende Organisation 1.0 (Argyris, Schön, 1978)6 Action Result Objectives Single Loop Learning Double Loop Learning
  • 7. Lernende Organisation 1.0 – 3.07 1.0 Argyris, Schön (1978) Theories of Action Double Loop Learning 2.0 Peter Senge (1990) Fifth Discipline: Systems Thinking Personal Mastery Mental Models Building Shared Vision Team Learning
  • 8. Lernende Organisation 2.0 (Senge, 1990)8  Systems Thinking: shift of mind from seeing parts to seeing wholes.  Personal Mastery: organizations learn only through individuals who learn. Individual learning guarantee organizational learning. But without it learning occurs.  Mental Models: deeply ingrained assumptions, generalizations, or even pictures and images that understand the world and how we take action.  Shared Vision: when there is a genuine vision, people excel and learn, not because they are told they want to.  Team Learning: The discipline of team learning starts with dialogue, the capacity of members of a assumptions and enter into a genuine thinking Source: Wikipedia.
  • 9. Lernende Organisation 1.0 – 3.09 1.0 Argyris, Schön (1978) Theories of Action Double Loop Learning 2.0 Peter Senge (1990) Fifth Discipline: Systems Thinking Personal Mastery Mental Models Building Shared Vision Team Learning 3.0 David Garvin (2000) From Teaching to Leading Learning 3 Building Blocks: Leadership that reinforces learning Concrete learning processes A supportive learning environment
  • 10. Lernende Organisation 3.0 (Garvin, 2000)10 Building Block Distinguishing Characteristics Example Leadership that reinforces learning The organization’s leaders:  Demonstrate willingness to entertain alternative viewpoints  Signal the importance of spending time on problem identification, knowledge transfer, and reflection  Engage in active questioning and listening Harvey Golub, former CEO of American Express, challenged managers to think creatively by asking them questions such as, “What alternatives have you considered?” and “What are your premises?” His questions generated the open-minded discussion crucial to learning. Concrete learning processes A team or company has  formal processes for:  Generating, collecting, Interpreting, and disseminating information  Experimenting with new offerings  Gathering intelligence on competitors, customers, and technological trends  Identifying and solving problems  Developing employees’ skills Through its After Action Review process, the U.S. Army conducts a systematic debriefing after every mission, project, or critical activity. Participants ask, “What did we set out to do?” “What actually happened?” “Why?” and “What do we do next time?” Lessons move quickly up and down the chain of command and laterally through websites. Results are codified. A supportive learning Environment Employees:  Feel safe disagreeing with others, asking naive questions, owning up to mistakes, and presenting minority viewpoints  Recognize the value of opposing ideas  Take risks and explore the unknown  Take time to review organizational processes Children’s Hospital and Clinics in Minnesota instituted a new policy of “blameless reporting.” The policy replaced threatening terms (“errors,” “investigations”) with less emotionally laden ones (“accidents,” “analysis”). People began identifying and reporting risks without fear of blame. And the number of preventable deaths and illnesses decreased. Source: Garvin, D.: Is Your‘s a Learning Organization?
  • 11. Lernende Organisation 4.011 Lernende Organisation 4.0 Revolution oder Kombination aus 1.0 - 3.0?
  • 12. Taylorwanne nach Gerhard Wohland12 Source: Die Taylorwanne – das Auf und Ab der Dynamik von Gerhard Wohland. CC BY NC ND 4.0.
  • 13. Lernende Organisation 4.013 Learning Organization Lifelong Learners Individual bottom-up Team middle-up-down Organization top-down Learning SocietySociety Learning Teams Learning Leaders True North Purpose Vision Values
  • 14. Control Freaks … get used to it!14 Exploitation Exploration Source: Center on the Developing Child, Harvard University.
  • 15. How To Support Lifelong Learners?15 GTD Getting Things Done  OKR Objective & Key Results  YT/Rick Klau GV WOL Working Out Loud  workingoutloud.com  lernos.org

Notas del editor

  1. Moderne Zeiten (1936) Human Relations Bewegung (1930er) VUCA (1991)