2010 Sustainability Report for Cognizant Technology Solutions, a Fortune 500 company.

1. COGNIZANT 2010 SUSTAINABILITY REPORT
SUSTAINABILITY REPORT 2010
Responsibility at work

2. TABLE OF CONTENTS
Introduction 1 Commitment to Customers 16
Letter from CEO 2 Educating for the Future 18
Letter from VP of Sustainability 4 Governance and Ethics 24
Organizational Profile 6 Stewards of the Environment 30
The Big Picture of Sustainaility 10 Responsibility at Work 38
Sustainability at Cognizant 14 GRI Indicators 48

3. Be Cognizant. Those two words deliver several essential messages about our mission.
We want the readers of this report to “be cognizant” — and discover how a leading provider
of custom information technology, business process and strategic consulting services
redefines the way companies can become smarter and stronger through global services.
We also want readers to be aware, to “be cognizant,” of new approaches — about the
future of work, for instance — that will give their companies a competitive advantage.
And we want readers to “be cognizant” of the way we do business and our positive
environmental, social and economic impact, because sustainability is a smart business
strategy. Which brings us to our first formal 2010 Sustainability Report. In it, we employ
the sustainability reporting framework of the Global Reporting Initiative (GRI) — the
gold standard of environmental, social and governance, or ESG, indicators.
Sustainability is defined in many ways but we believe it truly relates to meeting “the
needs of the present while not compromising the needs of future generations,” which
is how the United Nations’ Brundtland Commission defined sustainable development in
its “Our Common Future” report.
We hope you carefully read our 2010 report — and let us know what you think by
emailing us at sustainability@cognizant.com. This report — a necessary benchmark in
a journey to continually improve our sustainability performance — conveys Responsibility
at Work at Cognizant.

4. Letter
from CEO
Francisco D’Souza
2 Cognizant Technology Solutions

5. At Cognizant Technology Solutions Corporation, sustainability is vital to our success. Our internal
performance and client satisfaction depend on how we:
• Provide what’s best for people and the environment.
• Conduct our business affairs, employing the highest standards of personal and corporate conduct.
• Serve and satisfy our customers; thus shaping our ability to sustain our own future.
It also concerns how we support our employees, the communities where we work and the next generation
of professionals. We do this through our Cognizant Foundation, Project Outreach for our global education
endeavors and Go Green for reducing pollution for our planet, among other initiatives. This also defines sus-
tainability at Cognizant. We call it Responsibility at Work.
While sustainability is not new to our 17-year-old organization, this is our first formal report. It reflects a
broader sustainability program introduced in 2010 and an enhanced focus on its definition as set forth by the
Global Reporting Initiative (GRI), the global leader in sustainability reporting.
We have embraced the GRI’s foundation of environmental, social and governance, or ESG, indicators as well as
economic considerations. We also appointed a vice president of sustainability to lead our efforts and engage
our stakeholders. This engagement will inform how we will contribute to the value and sustainability of our
brand and to our continued financial success.
Education is essential to Cognizant: It ranks as the most significant issue in the IT services industry and, perhaps,
of our time. A severe talent shortage is emerging on the horizon of developed countries like the United States and
in Europe, underscoring the importance of education to address it. The United States is slipping in global education
performance — especially in science, technology, engineering and math — the same fields vital for fulfilling many
critical jobs of tomorrow. We have developed a unique approach to The Future of Work and believe it will enhance
organizations’ productivity and competitive advantage while guiding them in building a more sustainable business.
We recognize we have work ahead of us. For example, we are committed to advancing a worldwide sustainable
supply chain. We are undertaking sustainability efforts globally and adapting them to local needs when necessary.
2010 is our baseline year from which we will measure our progress with the ESG indicators. We expect our
2011 report will demonstrate significant improvement in our Responsibility at Work.
Francisco D’Souza
CEO, Cognizant
Cognizant Technology Solutions 3

6. Letter
from VP of Sustainability
Mark Greenlaw
4 Cognizant Technology Solutions

7. While we have been a socially responsible company since our establishment in 1994, Cognizant
expects to be an even smarter and more responsive organization ahead. We will achieve this
goal by executing our sustainability strategy and measuring performance on the ESG indicators.
We established our sustainability office in 2010, and I was appointed to oversee it. As our former chief
information officer, I knew our business inside and out, and therefore, recognized the business value of
making sustainability a priority.
My office builds on Cognizant’s principles of integrity, service and expertise. It provides a framework for
pursuing the challenges and opportunities that sustainable business practices spark. It also helps address
our performance to meet global targets by guiding how we measure and evaluate the impact of what we
do. This process takes time, but a chief sustainability officer can help quicken that task and enhance its
importance within the organization.
IT services companies, such as ours, must move beyond a focus solely on green IT and into what I call Sustain-
able IT: using technology to address not only environmental but also social and governance issues. We are
striving to do this not only within Cognizant, but also by helping our customers use Sustainable IT practices.
As a “born global” technology consulting and services company — headquartered in Teaneck, New Jersey, and
with operations in North America, India, Europe, Asia, and Latin America — we are committed to becoming the
world’s most sustainable IT company. This is our chance to contribute something bigger — and when you get
that rare opportunity, you must seize it and make a responsible difference.
Mark Greenlaw
VP of Sustainability, Cognizant
Cognizant Technology Solutions 5

8. Organizational Profile
In just 17 years, Cognizant Technology Solutions technology innovation, deep industry and business-process
Corp. has grown from a start up with 175 employees expertise with a global, collaborative workforce that
to a company with over $4.6 billion in annual rev- embodies the future of work. Our clients increasingly turn
enues and 104,000 associates worldwide in 2010. to us as they look to distribute a broader range of services
globally, while simultaneously addressing the secular and
We have prospered — our revenues surged 40 percent in technological shifts affecting their industries.
2010 — because we combine a passion for client satisfaction,
6 Cognizant Technology Solutions

9. Cognizant is a leading provider of information technology, At Cognizant, we embrace six cultural value drivers:
business process and strategic consulting services and is • We are Open, providing an environment of open
publically traded on the NASDAQ (CTSH). Headquartered doors and open minds.
in Teaneck, New Jersey (U.S.), we utilize a seamless glob- • We are Transparent, our communications, whether
al sourcing model that combines technical and account positive or negative, are always proactive, direct
management teams located on-site at the customer loca- and honest, and we view transparency as critical
tion and at dedicated global development and delivery to the health of our company.
centers located primarily in India, China, the United
• We are Driven, with a “can do” approach focused
States, Canada, Argentina, Hungary and the Philippines.
on delivering excellence at all times, and we
Our primary customers are Global 2000 companies and
expect and reward personal and team initiative.
our business is organized around four vertically-oriented
• We are Empowered, our associates have the
business segments: Financial Services; Healthcare; Manu-
freedom to find the best way to meet a customer’s
facturing, Retail and Logistics; and other, which includes
needs within the structure of our Code of Conduct.
Communication, Information, Media and Entertainment
and High Technology. We primarily serve the United • We are Flexible, able to adapt in real time to each
States and Europe, although we are growing our pres- new marketplace challenge.
ence in various international markets. • We are Collaborative, predicating the growth of individ-
uals on their contributions to their team’s success
in delivering exceptional customer experiences.
OUR DIRECT ECONOMIC VALUE
Below is a summary of our Consolidated Statements of Operations taken from our 2010 Annual Report.
Twelve Months Ending December 31
(In thousands, except per share amounts)
2010 2009
Revenues $ 4,592,389 $ 3,278,663
Operating expenses:
Cost of revenues (exclusive of depreciation and amortization
expense shown separately below) 2,654,569 1,849,443
Selling, general and administrative expenses 972,093 721,359
Depreciation and amortization expense 103,875 89,371
Income from operations 861,852 618,490
Total other income, net 16,728 18,461
Income before provision for income taxes 878,580 636,951
Provision for income taxes 145,040 101,988
Net income $ 733,540 $ 534,963
Basic earnings per share $ 2.44 $ 1.82
Diluted earnings per share $ 2.37 $ 1.78
Cognizant Technology Solutions 7

10. Indeed, we believe our deep interest in the future of work
— with its forces of globalization, virtualization, millennials
and technology — puts us at the forefront of the new
economy. It is changing the way in which businesses,
consumers, employees and others relate to and interact
with each other. It is also driving businesses to be more
transparent and more accountable for the positive and
negative impacts they have on society.
In addition, we believe our intense commitment to education
will help drive sustainable development across the world.
We strive to help people gain the education necessary to
participate in the global economy. Our support also under-
lines the critical business case to meet the increasing
demand for highly educated workers. At the same time,
we recognize that improved education can bring more
people out of poverty and give them the knowledge nec-
essary to solve some of our world’s biggest social and
environmental challenges.
Further, we are an extremely well-managed company, with
strong governance, ethics and a track record of providing
rewarding careers to our associates. In addition to robust
economic and social performance, we are working prag-
matically to improve how we manage our environmental
impact. We are committed to lead our industry in conserv-
ing energy, reducing and disposing of waste, and recycling.
Cognizant actively supports national and international
climate-change policies, protocols and initiatives. Further,
we proactively teach our associates best practices for
conserving energy and shrinking individual carbon foot-
A People-Intensive Company
prints — all in an effort to operate in an environmentally
We are a people-intensive company. In December 2010,
friendly manner and drive sustainable economic growth.
we hired our 100,000th associate, a milestone we are
celebrating by planting 100,000 trees around the world Through our 50-plus development centers on five continents,
to support a healthier planet. We rank No. 68 on HR we grow skilled labor markets and stimulate economies
Executive magazine’s 2010 roster of the 100 largest U.S.- in developing nations, particularly India, by helping more
based non-government employers. As a result, we have a than 700 clients worldwide grow their businesses and run
significant and positive economic impact in terms of the them efficiently and effectively.
compensation we pay our employees. We also provide
solid career opportunities with rapid advancement, primar- On the hiring front, 83 percent of our senior managers
ily because we have always focused on building a global are local hires, meaning they live locally and are citizens
team and accessing top talent from leading universities or legally authorized to work within the country in which
and the lateral market. We believe this emphasis on talent, they are hired. While we do not have explicit procedures
coupled with our unique global culture, rank among our for local hiring, factors considered include skill availability
key differentiators. in the marketplace, migration regulations, geography,
and local customs.
8 Cognizant Technology Solutions

11. While awards cannot truly measure a company’s contri- • Top recruitment honors at leading business and
bution either to the corporate world or broader society, they technology schools in India
can serve to reflect its commitment to responsibility and • “Green IT company of the Year” by the IT & ITES
trust. Among the awards Cognizant received in 2010 were: Industry Association of Andhra Pradesh
• Forbes’ “Most Admired Companies” list for
the second year in a row
PROPORTION OF SENIOR MANAGEMENT AND
• Fortune’s 100 Supercharged Performers and ABOVE HIRED FROM THE LOCAL COMMUNITY
All-Star List (As of December 31, 2010)
• Institutional Investor All–America Executive Team
Region Local Hire %
• First place in EquaTerra’s Performance and Client
Satisfaction Rankings in Europe Asia–Pacific 62%
• Bloomberg BusinessWeek 50 Top Performing Europe 69%
Companies for third consecutive year India 98%
• Forbes’ “25 Fastest-Growing Technology Compa-
Americas 72%
nies in America” for the sixth year in a row
Total 83%
Cognizant Technology Solutions 9

12. The Big
Picture of Sustainability
10 Cognizant Technology Solutions

13. Strategically, corporate sustainability focuses on • Globalization: allowing companies to leverage
the management of social, economic and environ- expertise anywhere and everywhere it exists.
mental risk and the ultimate link to shareholder • Millennials: an ethnically and racially diverse
value. The Dow Jones Sustainability Indexes — generation of young adults whose oldest members
have just hit 30 and whose mindset is revamping
the first global indexes tracking the financial
everything from communication to innovation out
performance of the leading sustainability-driven
side and inside the organization.
companies worldwide — define sustainability as
• Virtualization: the new way to work that enables
a business approach, not peripheral activities.
real-time teamwork between project members
Corporate sustainability seeks to create long-term share- regardless of time or place.
holder value, not make a quick profit. It embraces oppor- • Technology: the new ideas that include the Cloud,
tunities with the public agenda, which alone generates new mobility, social tools and predictive analysis that
business possibilities that encompass more than energy are creating transformative new business processes.
efficiency and accessibility. It builds a business that is not
They may be changing the nature of business and IT, but
only successful today, but is prepared for the business
do these forces impact sustainability? Definitely.
demands of tomorrow.
Globalization Unites Us
Reflecting what we do and our need for top talent to do
Globalization levels the economic playing field. It unites
it, we at Cognizant concluded that our own sustainability
people from different nations and cultures as partners or
efforts should concentrate on the dynamic changes shap-
co-workers to solve business and social problems. It fosters
ing the future. They demand our ardent attention, not
new understanding and appreciates different cultures
only for our success but for that of our clients. Forging
and their associated social issues. As a result, our planet
this strategic view has been a white paper entitled “The
seems a little smaller and offers the sense of a broader
Future of Work,” written by Cognizant Senior VP Malcolm
commitment to all people on the planet, both environ-
Frank and TCG Advisors Managing Director Geoffrey Moore
mentally and socially.
(see www.cognizant.com/FoW-New-Approach). Frank and
Moore identified four powerful forces shaping the Future Millennials, who are 60 million strong, want corporations to
of Work and also the levers available to enterprises to en- demonstrate responsible, authentic and transparent behav-
gage them. They translated these strategies into action. ior. This sentiment is shared by staff of all generations:
nearly 90 percent of employees say they are more likely
The forces shaping the Future of Work — influences that,
to work for an ethically and socially responsible company,
fundamentally, are changing the nature of business and
says a 2010 article in Staffing Industry Review magazine.
IT, are:
Cognizant Technology Solutions 11

14. local reach:
Year Up Workforce–
Development Program
RAMALO SINGH
Coordinator, Network & System Services
Since Cognizant’s own sustainability depends on its 100,000-plus knowledge workers, education
ranks as its most critical sustainability issue. That’s why the firm is focusing its sustainability
platform on initiatives geared toward educating and developing tomorrow’s knowledge workers
— like Ramalo Singh, a 21-year-old college student from Queens, N.Y.
Ramalo, a native of Guyana, is finishing his degree but, thanks to an innovative workplace-
development program, called Year Up, also has nearly a year of experience at Cognizant. Year
Up provides Ramalo and other young adults from underserved neighborhoods six months of
technical and professional education and real-world training and opportunities in IT or investment
operations. All of its qualified students gain internships and 84 percent land full or part-time jobs.
Cognizant has benefited from hiring Year Up graduates. “It just made sense to us,” explains
Mark Greenlaw, Cognizant’s VP of sustainability & educational affairs. “Engaging in Year Up
underscores our responsibility as a company to ensure there’s a pipeline of talented recruits like
Ramalo. The program is good for society and it’s just good business.”
Ramalo is also thankful. After studying computer repair at Thomas Edison High School with
aspirations for higher education, he was unable to afford college. He worked at a supermarket
until a cousin who had participated in the Year Up program encouraged Ramalo to apply. He was
accepted into a curriculum of technical-skills training and lessons in professionalism. After his
internship at Cognizant, he was hired full-time at our Teaneck headquarters.
“It was a great fit,” Ramalo says. “Almost everything I learned translated into what I do today at
Cognizant. I feel very fortunate to have had this opportunity.”
12 Cognizant Technology Solutions

15. As customers, Millennials want transparency and informa- ability to provide virtual volunteer opportunities, allow-
tion about the products and services a company offers so ing them to tap into a much broader volunteer base.
they can understand how they impact society and the envi-
Technology, such as Cloud, social and mobile computing,
ronment. As employees, they have a greater expectation
also have a profound impact on both companies and NGOs
of work-life balance, desire fair and rewarding workplaces,
by promoting greater internal and external collaboration,
and strive to find meaning and purpose in their work.
more efficient business models and rich communications
The virtualization of the organization enables businesses between organizations and their stakeholders. Through
and non-governmental organizations (NGOs) to tap into technology, customers and employees are having conver-
talent and capital wherever it exists worldwide. With virtual sations, aided by social and mobile platforms. This drives
organization models, work becomes an activity rather greater transparency between businesses, customers and
than a physical place, and employees can contribute from other stakeholders. In addition, Cloud, and social and mobile
wherever they reside, reducing the need to commute long platforms are delivering new tools to engage and share
distances, cutting energy consumption, and improving collective knowledge with stakeholders and enlisting them
work-life balance. This phenomenon also gives NGOs the to address environmental and social issues.
FUTURE OF WORK FORCES AND SUSTAINABILITY
>> GLOBALIZATION >> MILLENNIAL
Allowing companies to leverage An ethnically and racially diverse
expertise anywhere and everywhere generation of young adults whose
it exists. oldest members have just hit 30 and
whose mindset is revamping everything
from communication to innovation
outside and inside the organization.
>> VIRTUALIZATION >> TECHNOLOGY
The new way to work that enables The new ideas that include
real–time teamwork between project the Cloud, mobility, social tools
members regardless of time or place. and predictive analysis that are
creating transformative new
business processes.
Cognizant Technology Solutions 13

16. Sustainability
at Cognizant
14 Cognizant Technology Solutions

17. At Cognizant, we view sustainability broadly; it not only encompasses environmental
sustainability, but also social and economic sustainability. Our deep commitment
to a sustainable business can be best viewed by examining five major themes:
commitment to customers; educating for the future; governance and ethics; stewards
of the environment; and responsibility at work.
Cognizant Technology Solutions 15

18. Commitment
to Customers
16 Cognizant Technology Solutions

19. As a highly customer-centric company, we consider cus- quantitative and qualitative methodologies. Customers
tomer satisfaction to be our primary value discipline. within client organizations are nominated for inclusion
Placing our customers first is embedded in our culture, in the study and vetted by the client organizations. A
and we put that commitment to the test. minimum of 40 percent of the nominees participate in
the quantitative portion. Since customer satisfaction is
EquaTerra, a provider of IT advisory services, recently
one measure of an organization’s sensitivity to its cus-
ranked us No. 1 in Europe for customer satisfaction. In our
tomers’ needs, from an organizational perspective, it is
most recent annual customer-satisfaction survey, and for
essential for long-term success.
the fourth year in a row, more than 90 percent of our
clients expressed a high degree of satisfaction, and that’s Customer Satisfaction Provides Insights
considered extraordinary in our industry. Very simply, we In the context of sustainability, customer satisfaction
rarely lose a customer. Each of our business units devel- provides insight into how the organization approaches its
ops an action plan to address issues that may rise with its relationship with one stakeholder group, its customers. It
scores on customer-satisfaction surveys. also can be used in combination with other sustainability
measures. Customer satisfaction can provide insights
With our client-first mindset, we place a senior partner
into the degree to which an organization considers the
onsite with a client team to ensure flawless alignment.
needs of other stakeholders. Results: Our clients tell us
This Client Partner is the team’s leader and by working
that we truly excel at partnering closely. Our clients tell
onsite, absorbs a client’s culture, operational processes,
us that we take extraordinary lengths to solve problems,
challenges and business goals. The Client Partner, who
or just help out. Our associates take a “can-do” attitude,
often has an advanced degree and at least a decade
finding flexibility beyond the contractual terms of our
of experience, pairs with a senior Cognizant Delivery
partnership.
Manager as part of what we term our “two-in-a-box” client-
engagement model. This approach lets us provide superior Our customers entrust us not only to solve some of their
service to help each customer reduce IT operational costs, more pressing business and technology problems, but
embrace best practices and undergo sustainable busi- they also grant us access to their sensitive and private
ness transformation. data and information. To ensure that we protect this in-
formation, Cognizant has appropriate operational and
We Offer Deep Experience
technological processes and procedures designed to
Many of our senior people originate from the businesses
safeguard against unauthorized access, loss, destruction,
we serve, so we are able to offer deep experience across
theft, use or disclosure of data. In 2010, we had no incidents
nearly all major industries. Our advanced technology
of breaches of customer privacy or loss of customer data.
also helps us serve clients better. Built on the latest Web
We take extraordinary care to ensure the security of our
2.0 technologies, our new Cognizant 2.0 global delivery
data and information. We house our servers in secure
platform lets our associates, business partners and clients
data centers and use a wide range of industry leading
worldwide work as one. This fosters sharing of experi-
tools for scrambling test data provided by clients, as well
ence and insights, and collaborating more in real time to
as sanitizing and shredding files on old computers we re-
achieve superior results.
deploy. We also use an extensive set of filtering and data
We also want regular client feedback. Every year, we loss-prevention tools to ensure that sensitive informa-
conduct a customer-satisfaction study, employing both tion does not leave our network without authorization.
Cognizant Technology Solutions 17

20. Educating
for the Future
18 Cognizant Technology Solutions

21. The new knowledge worker is defining the Future cent of those students study beyond grade 8; the rest
of Work — but where will we find them and can we drop out at various stages. School capacity in the coun-
educate enough of them? These concerns explain try is heavily skewed towards primary- and middle-level
why education is so important to Cognizant. Tomor- education. Only 13 percent of schools provide secondary-
and higher-level education. In order to provide universal
row’s knowledge workers will have a significant
school education by 2015, India will need another
impact on sustainability. In today’s workforce,
250,000 schools. Most of these schools will have to be
knowledge workers are critical for their ability to
set up through private investment.
handle information and data for clients.
U.S. Education Crisis
These workers will play a crucial role in solving the
Meanwhile, in the U.S., despite billions of dollars spent on
world’s most pressing social and environmental problems
education reform, students continue to fall behind other
— from climate change and health issues to water and
nations in the key disciplines necessary for tomorrow’s
food shortages and cities of the future. The need for
workforce. Among global developed nations, for instance,
highly educated talent for our company and our custom-
the U.S. ranks 15th in reading, 23rd in science and 31st in
ers’ businesses grows, but significant shortages of these
mathematics. Just one-in-three eighth graders were rat-
workers have emerged in the U.S. and Europe.
ed proficient or higher in a national math test, and more
Talent Shortage Exists than one in four scored below the basic level.
We are much more aware of this scarcity because of our
We also are feeling the economic and business effects of
born-global DNA — a U.S.-based company with roots in
too few U.S.-based graduates in STEM fields — science,
India — and world view on how education has driven social
technology, engineering and math. While the number of
and economic transformation. India’s focus on education,
degrees awarded in the STEM fields has edged up over the
for instance, enabled the creation of a dynamic IT industry
past five years, only 15.6 percent of bachelor’s degrees
that continues to fuel economic growth and lift millions
were awarded in these fields, and the overall share of
out of poverty. More than 3,800 business schools in India
such degrees shrank during the same period. Meanwhile
offer two-year MBA or equivalent programs, and they
China awarded nearly half (47 percent) of its undergrad-
are awarding more than 100,000 management degrees
uate university degrees in STEM fields; South Korea
annually. India also is producing 437,000 four-year degree
awarded 38 percent; and Germany, 28 percent.
engineering graduates each year, compared to 85,000 in
the U.S. By 2018, according to a Center on Education and the
Workforce report, job openings in STEM-related fields will
However, there are serious challenges within the public
number eight million, although the next generation of
education system in India. Only 230 of the 360 million
U.S. workers will be unprepared and under-qualified to
school-age children are enrolled in school. Only 53 per
take advantage of many of those positions.
Cognizant Technology Solutions 19

22. Helping the Comprehensive Learning Center
Individuals with autism spectrum disorders often need highly individualized help, and that’s
what The Comprehensive Learning Center (CLC) does for 3-year-olds up through adults. Success
of CLC’s program relates directly to the ongoing support of its sister organization, The AJ
Foundation for Children with Autism. The AJ Foundation conducts fundraising activities to offset
the deficit between funding provided and the actual costs of providing services.
In October 2010, 25 members of the Cognizant Outreach Team in the U.S. Mid–Atlantic states,
along with many of its offshore colleagues, helped the AJ Foundation with its 3rd annual AJF50
Bike Ride for Autism. In the previous two years, registrations for the event were handled manually.
In addition, it was difficult to encourage riders to solicit financial support from family and friends.
A software-development team from Cognizant’s offshore locations in India came to the rescue,
volunteering time to develop a website that facilitated online registrations and donations,
specifically by allowing riders to solicit outside donations through the website. As a result,
donations more than doubled those received in 2009. The website’s functionality was truly the
difference that made the 2010 AJF50 Bike Ride for Autism a great success. As for Cognizant
Outreach, it’s an example of the global approach we take to the sustainability of quality education
in the communities where we serve.
20 Cognizant Technology Solutions

23. Cognizant has a unique volunteer led program called Outreach in Bangalore has collaborated with a training
Outreach to promote the cause of education through a institute, Peoplepro, to introduce life skills-based learn-
combination of voluntary efforts of associates and admin- ing modules to the classroom curriculum, and in Pune, in
istrative and financial support from the company. In India, association with the NGO Akshar Bharathi, 12 libraries were
for instance, more than 8,000 of our associates volunteered established to help rural schoolchildren gain access to
in 2010, primarily with underprivileged children in the quality books and educational materials. The Life Sciences
public schools, positively impacting an estimated 130,000 Outreach council partnered with another NGO, Give Life,
lives. Since it was launched in 2007, Outreach has made to provide holistic education and nourishment to 300
a deep and very-lasting impact in the communities we orphan and single parent children. In January 2010, 400
operate in. More than 9000 Cognizant associates have associates reached out to about 7,500 students by organiz-
participated in over 1000 community service projects ing more than 50 science-related events.
and events and have reached out to 300,000 children.
For its part, Cognizant contributes about $10 million annu-
Outreach works with 116 schools and 26 other institutions ally to education and infrastructure investments across
such as orphanages and juvenile homes in six Indian states, the globe.
and it also has established a presence in China, the United
What effect do these Cognizant Outreach programs have
States, the United Kingdom, Argentina and the Philippines.
on associates? “Both new employees and those who have
From setting up computer labs to refurbishing class-
been here many years have said that they feel really proud
rooms and science labs, Outreach in small ways makes a
to be part of Cognizant because of the Outreach program
huge difference. Volunteers also teach in select subjects
and the incredible difference it is making to the lives of
and offer life skills and leadership training for the students,
underprivileged children,” says Archana Raghuram (pic-
among other engagements with the schools.
tured below), the program’s manager.
Making A Lasting Difference
Outreach goes beyond funding and illuminates the spirit
of volunteerism and the chance for our associates to make
a lasting difference. TalHunt, an interschool competition,
is a flagship initiative of Outreach begun in 2008 to provide
a platform for young minds to showcase their talents.
Over the past 3 years, TalHunt has created a first time
opportunity for 30,000 students from 60 schools to
showcase their creative capabilities. 2,700 Cognizant asso-
ciates volunteered to train the students in dance, music,
painting, and Chess. Winning schools receive financial aid
to help improve their facilities.
Our associates also have contributed to campaigns to
fund children’s notebooks. In the past three years, 360,000
notebooks have been distributed to 53,000 students in
115 schools. Over 28,000 Cognizant associates contrib-
uted more than $130,000 to make this possible. Outreach
also has partnered with NGOs, such as Junior Achievement,
to work for children in the education sector. Over 700
associates have participated in Junior Achievement activi-
ties, helping nearly 23,000 students think about and make
a career choice from a world of opportunities.
Cognizant Technology Solutions 21

24. In the United States, Cognizant is a member of Change the Our desire to contribute to STEM educational advance-
Equation, a new initiative led by more than 100 CEOs who ment goes beyond simply contributing cash gifts. Among
collectively pledged more than $5 million in first-year other endeavors, we and our associates have donated more
funding to improve awareness and effectiveness in STEM than 3,000 books to middle-school children in several
education. Our CEO, Francisco D’Souza, attended the White states as part of the Sally Ride Book Donations program;
House launch of the initiative on September 16, 2010. begun a Junior Achievement pilot program in six schools
Among other things, Change the Equation has begun advo- in Chicago, Illinois and Hartford, Connecticut; and part-
cating greater participation by the corporate community in nered with the School for Autism to record books for the
numerous programs that utilize the STEM disciplines to blind and dyslexic.
fuel youth creativity, improve professional development for
In 2010, we began a comprehensive review of ways we can
teachers, and increase student participation and success in
better engage in advancing STEM education, and in 2011,
Advanced Placement math and science courses.
we will launch a substantial nationwide program to inspire
We also are a national corporate underwriter for NPower, young learners to explore and develop STEM-related skills
a nonprofit organization that brings IT services to other necessary for the 21st century. We are committed to raising
nonprofits and training to young adults, with its workforce- student performance in STEM disciplines and encour-
development program that helps disconnected young aging more students to pursue STEM higher education
adults find IT careers. One of our senior vice presidents, and careers.
Prasad Chintamaneni, recently joined NPower’s board. We
also support the New York Hall of Science, where Francisco
also serves on its board.
COGNIZANT IS A MEMBER OF
CHANGE THE
EQUATION,
A NEW INITIATIVE
LED BY MORE THAN
100 CEOS
WHO COLLECTIVELY
PLEDGED MORE THAN
$
5 MILLION
IN FIRST–YEAR FUNDING
TO IMPROVE AWARENESS
AND EFFECTIVENESS IN
STEM EDUCATION.
22 Cognizant Technology Solutions

25. Quenching Students’ Thirst for More than Education
Bala Prasad, a Cognizant associate, graduated from A.P.S.W.R. Hr. Secondary School in Uppalwai, India,
located in a remote part of Andhra Pradesh state. As a student, Bala and his classmates walked two
kilometers to carry drinking water back to the school.
After joining Cognizant, Bala learned about the “You can help a school” program, an initiative launched
through Cognizant’s Project Outreach. The program empowers associates to nominate deserving rural
schools to receive Outreach-sponsored infrastructure improvements, such as new libraries.
Bala submitted a proposal to establish a reverse osmosis water plant for his former school and today,
the plant provides clean drinking water to its 500 students. Bala is glad that students no longer must go
through the arduous trek he did just for a glass of drinking water. The system also enables students to
better focus on education priorities.
In 2010 Cognizant’s “You can help a school” initiative was piloted in Pune and Hyderabad and has since
received more than 80 referrals.
Cognizant Technology Solutions 23

26. Governance
and Ethics
24 Cognizant Technology Solutions

27. We take our governance responsibilities very • Instill trust and confidence in the minds of our
seriously at Cognizant and have gained a strong associates, customers, shareholders, vendors and
reputation as an ethical company with strong gov- other stakeholders.
ernance policies and practices. Indeed, strong ethics, The Code contains our policies and procedures on myriad
transparency and openness ground our values. issues that apply to honesty and integrity. They include
the acceptable use of Cognizant and client assets; accu-
As our CEO emphasizes in our Code of Ethics, “Our win-
racy of books, records and public reports; competing
ning mentality isn’t just about doing great things. It’s
honestly and fairly in the marketplace; compliance with
about doing great things the right way. That’s how we
laws, rules and regulations; confidential information and
continue to build trust with our customers and protect
intellectual property protection; conflicts of interest; gifts
the valuable asset that is Cognizant.”
and gratuities; insider trading; media, analyst and investor
We have not had any major negative incidents occur in this communications; political activities; respectful treatment
area. We have developed a software product — Governance- of associates, customers and business partners; and respon-
in-a-Box — that delivers a structured approach to gover- sible use of social networking.
nance and compliance, and reduces risks for our clients.
The Code also serves as an aid to associates and managers
To us, business ethics comprise rules of conduct and ethical when making decisions. It contains industry-specific exam-
principles applied in the workplace. They go to the heart ples, frequently asked questions, key contacts and links
of our integrity — our honesty, accountability, fairness to internal policies, among other things. All associates are
and transparency — and this is absolutely critical to us. We required to complete annual ethics training and vice
believe in providing a positive work environment that is presidents and above must certify their compliance with
fair, safe, rewarding, enjoyable and fuels high productivity the Code’s provisions annually. In 2010, 91 percent of our
in service to our clients. We consider ethical behavior the employees received training on ethics, for a total of
cornerstone of our long–term business success. 37,244 hours. Additionally, our Enterprise Risk Management
group conducts annual risk analysis surveys covering all
We live by a Code of Ethics that reaffirms our core values
business units and corporate functions to assess the like-
and standards of conduct that is designed to:
lihood of various risks including corruption.
• Communicate the basic principles of policies,
business ethics and legal requirements. Rigorous Controls
• Protect Cognizant’s reputation and ensure that all Like all U.S.-based corporations, Cognizant is subject to
associates understand the rules of the game. the Sarbanes-Oxley Act of 2002, which covers financial
• Assist in making decisions to make sure our disclosure and addresses controls over financial report-
business is conducted with integrity and honesty ing, audit committees, external auditors, codes of ethics,
as well as in accordance with legal requirements. whistleblower protection and attorney conduct. Since it
Cognizant Technology Solutions 25

28. Three recent Cognizant U.S. Campus Program
hires joined in ringing the NASDAQ opening bell on
the first trading day of 2011 on January 3. Pictured
are Charles Esipila and Jennifer Mosquera, both
of Pennsylvania State University, and Vishal Ramani
of Purdue University.
went into effect, we have complied with all of Sarbanes- Compliance Resources
Oxley’s provisions and have never reported a “material Our dedicated compliance resources include our general
weakness” in controls over financial reporting. Our com- counsel, compliance director and chief security officer.
pliance is tested independently by our external auditors. They ensure that management and associates comply
Additionally, we have had no legal actions for anticom- with all internal policies and external laws and regulations.
petitive behavior, anti–trust, or monopoly practices. Nor As for professional guidance, we retain both outside legal
have we had any significant claims against us regarding counsel and independent accountants to ensure that good
the use of our products or services. governance practices and regulations are followed. We
might consult with these professionals regarding board
Our board of directors includes an independent, non-
approval of acquisitions and related-party transactions;
executive chairman and six of our eight directors are
complete and accurate disclosures in public filings such
“independent” under rules of the NASDAQ, where Cognizant
as our annual report; and the performance of annual audits
is listed. Directors are required to complete an extensive
of our financial statements.
annual survey to guard against conflicts of interest that
could interfere with the exercise of independent judg- Our internal audit capabilities include audit teams in the
ment. We also have had great continuity with our board, United States, India and the United Kingdom/Europe. They
with four independent directors serving at least 10 years have direct access to the board’s audit committee and
and the other two independents serving two years and their scope is set annually based upon risk assessments,
four years, respectively. e.g., finance, compliance and security. The internal audit
teams perform reviews of Sarbanes-Oxley section 404;
Our audit committee, whose members are in regular
compliance with laws and regulations, such as immigration
communications with the chief financial officer (CFO),
statutes; control reviews at entities that are not covered
controller, general counsel, and heads of compliance and
by Sarbanes-Oxley; compliance with internal policies that
internal audit, consists of four independent directors, one
cover banking, travel and expenses; accounting processes;
of whom serves as chairman and who is an audit commit-
and payroll.
tee financial expert, having served as CFO at Paine Webber
and Pan American Airways. Our nominating and corporate Cognizant has established a stringent policy covering
governance committee develops and recommends cor- insider trading and black-out periods for stock transac-
porate governance policies and oversees the evaluation tions. This policy is designed to prevent the occurrence or
of the board’s effectiveness. appearance of improper trading in our stock by associ-
ates and directors. It assures shareholders, analysts and
We have a whistleblower hotline, called the Compliance
others that the market for our stock is a fair one and not
Helpline, which serves as a vehicle for employees, clients,
influenced improperly by those that may possess non-
vendors and others to report concerns anonymously about
public information. The black-out period that covers all
ethical behavior. Complaints are routed jointly to the com-
associates extends from 15 days before each quarter ends
pliance director and general counsel with a detailed account
to the third business day after we release earnings.
of all reported incidents sent monthly to the audit committee
chairman and to executive management.
26 Cognizant Technology Solutions

29. We Survey Associates Annually exchange for an internal service. While the monetary
We offer exit interviews to all terminated associates and amount was insignificant, the contractor responsible was
the results of those interviews are communicated to the terminated and additional screening procedures were
compliance director and the general counsel if they con- put in place for contractors in India.
tain allegations of fraud or unethical conduct. In addition,
We are in the process of writing a Sustainable Procurement
we conduct an annual survey of associates to monitor
Policy, which will be published in the coming year. We ex-
their satisfaction levels and solicit feedback on leadership,
pect this policy will include a supplier survey which will
management and other concerns, including on ethics and
draw from the GRI G3 guidelines. We are also working with
business conduct. An outside party tabulates the survey
our procurement team to embed corporate responsibility
results and they are reviewed annually by management
clauses into our contracts. The supplier survey will be one
to determine if any actions need to be taken.
mechanism to ensure these clauses are followed.
We are striving to ensure that the vendors within our
As for political activities, we encourage participation in the
supply chain employ the highest ethical standards within
political process on an individual basis and not on behalf
their own business and we investigate and respond to
of the company. Regarding policy advocacy activities, our
any allegation of bribery or corruption. In January 2010,
associates are prohibited from lobbying the government
we received a single substantiated report of bribery in
or other policy-making organizations on Cognizant’s behalf
Cognizant Technology Solutions 27

30. unless it is explicitly part of their job to do so. Those en- gain access to the skilled talent Cognizant needs to compete
gaged in policy advocacy on behalf of Cognizant comply and innovate.
with all applicable laws, rules and regulations, and our
Education. Building on our Public Outreach, Cognizant
Standards of Business Conduct.
participates in broad-based industry associations and co-
Public Policy Advocacy alitions to support policy initiatives geared to increase
In terms of public policy, a wide range of policies are in curriculum quality and student participation in math and
place or are being considered by governmental bodies in science fields.
capitals from Washington to London to Delhi that can and
Tax. Tax laws have a substantial impact on capital invest-
do have a material impact on our business. We consider
ment and economic development. We advocate for tax
policy advocacy on issues of importance to our business,
policies that facilitate innovation, improve competitiveness,
customers, employees, shareholders and industry an es-
and fuel investment and job creation.
sential component of our strategic planning. We work to
ensure that our public policy positions complement or Market Access. Trade agreements that reduce barriers
advance our global sustainability and citizenship objectives. and improve access to new markets are vital for improved
commerce and collaboration for Cognizant, our partners
Fundamentally, Cognizant’s public policy objectives are
and our customers. We advocate for bilateral, regional
focused on issues that we consider essential to advancing
and worldwide trade agreements that facilitate trade in
innovation, competitiveness, job creation, economic growth
services, enable temporary migration of skilled profes-
and sustainable standards of living. Our policy agenda is
sionals, increase protections on intellectual property, and
centered on workforce development, education, tax, mar-
allow for greater regulatory transparency.
ket access and information privacy and security.
Information Privacy/Security. Today’s technology infra-
Workforce Development. Cognizant’s success depends
structure facilitates global commerce and communication,
significantly on recruiting, hiring and retaining highly skilled
drives the creation of new consumer products and services,
professionals. Cognizant and its customers face near and
and provides a foundation for governments to better
long-term skills gaps in developed countries, which neces-
serve its citizens. To protect this infrastructure, which is
sitate workforce development and migration policies to
mostly owned and managed by the private sector, govern-
ments work with private entities to protect their citizens
from cyber attacks and data breaches. We support policies
that improve cyber-security through effective informa-
tion management and technological innovation.
Cognizant also recognizes the critical importance of fun-
damental human rights such as the prohibition of child
labor and forced labor. Cognizant does not use child or
forced labor in any of our operations. As a technology ser-
vices company, such issues are not a significant risk factor
in our business operations. In our daily operations, we
adhere to all International Labor Organization standards
and are studying our supply-chain policies and procedures
to ensure that all our suppliers conform to the same high
standards as we do.
28 Cognizant Technology Solutions

31. Cognizant Technology Solutions 29

32. Stewards
of the Environment
30 Cognizant Technology Solutions

33. We believe protecting the planet is everyone’s Our two-and-a-half-year-old Go Green program drives our
business. Cognizant stands committed to leading environmental initiatives, led by our Chennai, India-based
our industry in energy conservation, waste reduction director of sustainability, Premkumar Pandurangam. The
and disposal, and recycling. We have established a program currently targets carbon emissions, energy and
paper use, and will soon include waste, hazardous materi-
greenhouse gas policy that is reducing emissions
als and water use.
across our global delivery network.
Go Green has engaged many associates in environmental
We follow industry best practices and statutory require-
programs, using a sophisticated approach to organizational
ments aimed at protecting the world’s environmental
change-management practices to engage associates in
health. We also actively support national and international
the discussion.
climate-change policies, protocols and initiatives, such as
the Carbon Disclosure Project and the former U.S. Environ- With Cognizant Go Green, we have set and met mile-
mental Protection Agency (EPA) Climate Leaders program. stones that include:
• Reduced per capita carbon emissions by
In addition, we are proactively working with our employees
28% since 2008.
to put into effect best practices for conserving energy
• Reduced per capita energy consumption by
and shrinking individual carbon footprints. Collectively,
29% since 2008.
these measures ensure that we operate in an environ-
• Constructed three new green campuses to
mentally friendly manner and drive sustainable economic
environmentally friendly building standards
growth. We are proud that on the Newsweek Green Rank-
that won LEED® Gold rated awards.
ings, Cognizant moved to No. 138 in 2010, up from No. 449
• Deployed PC power management to 50,000
the previous year. Within the tech industry list, Cognizant
desktop computers, saving thousands of tons
moved to No. 25 from No. 49, and we continue to lead that
of carbon dioxide.
group in terms of our environmental impact, which re-
• Instituted double-sided printing, print quotas and
flects our low per-capita emissions.
power-saving modes on our printers across India.
Managing Our Environmental Impact • Reduced paper consumption by 2.2 million
With more than 100,000 associates and numerous data pages a year.
centers worldwide, we work to better manage our offices’
To help reduce our energy and carbon footprint, we imple-
environmental impact. In our employee centers in India
mented a Six Sigma building energy-optimization project
and around the world, we work to increase the efficiency
in order to benchmark the energy efficiency of all of our
of our office air conditioning, desktop computers, light-
large development facilities. Our goal was to reduce our
ing, heating, and electronics.
India power consumption to 1.8 kWh/sqft/month in 18
Cognizant Technology Solutions 31

34. global reach:
‘Go Green Anthem’
Inspires Environmental
Action
PREMKUMAR PANDURANGAM
Director of Sustainability
A stirring rock song can inspire listeners to a cause. Cognizant associates have their “Go Green”
anthem to spark environmental initiatives. Written by the Cognizant Pune rock band, Harmonic
Recession, it helps the company spread a message of the “individual’s responsibility towards the
environment” across its global offices.
Fresh and young in spirit, the “Go Green” anthem encourages people to recognize the planet’s
environmental realities. It also adds practical suggestions for associates to follow in their daily
lives. The song was played in all company offices to a rousing response. It now is played at every
Go Green occasion so associates are quickly mastering the lyrics, which include:
In rhythm and rhyme, this is our time, let’s join our hands, here’s what we say:
Let’s start a movement the world has never seen.
Go Green! Go Green! Go Green!”
This initiative and the larger Go Green program are managed by Director of Sustainability
Premkumar Pandurangam. Prem, pictured above, leads Cognizant’s efforts to track and reduce
its Greenhouse Gas emissions, water consumption and waste. Along with his team, he works
to enlist all 100,000+ Cognizant Associates to do their part to reduce their personal impact on
the environment through communications, education, events, competitions and other forms of
employee engagement and recognition.
32 Cognizant Technology Solutions

35. months, down from 2.1 kWh/sqft/month. We identified best In addition to Cognizant’s major efforts to improve
practices used in Cognizant’s most efficient facilities and building energy efficiency, we acknowledge that, as a
have rolled them out to other facilities, driving significant busy global company, travel is a major part of our envi-
energy efficiency improvements. ronmental footprint. We have placed a significant corpo-
rate emphasis on video conferencing and telepresence
The energy-optimization project covered all aspects of
facilities, using this technology to reduce travel to meet-
our infrastructure — office space, utilities, desktop hard-
ings and other business-related sessions. To date, with
ware, and data centers. Our process was determined and
environmental impact in mind, we have deployed more
replicable: we identified operational levers to optimize
than 500 telepresence and high-definition video units,
energy usage and reduce waste. We formed small teams
reduced our air travel and, in the process, improved our
focused on key energy consuming equipment and ran Six
associates’ work-life balance and our collaboration with
Sigma Green Belt Projects for HVAC-Chillers, HVAC-Air
customers. The telepresence project was so successful
Handling Units, Uninterruptable Power Supplies, Lighting
that we documented it in a white paper and video available
and Generators.
at www.cognizant.com/Telepresence-whitepaper and
This project also addressed IT infrastructure, focusing on www.cognizant.com/Telepresence-video.
desktop hardware (triggering sleep-mode in non-working
The Impact of Climate Change
hours), server hardware (using virtual servers instead of
At Cognizant, we take climate change very seriously.
physical servers for new projects) and data centers (con-
Climate change may pose operational risk to our facili-
solidating data centers). Through these efforts, over the
ties located in coastal cities around the world. It could
last two years we have achieved 20 percent reduction in
also cause disruptions to our operations if severe weather
per square-foot and 29 percent reduction in per capita
caused by climate change impacts goods and services in
energy consumption.
our supply chain. An escalation of electricity and transpor-
In Cognizant’s annual Carbon Disclosure Project declara- tation costs with fluctuations in the price of hydrocarbon
tion, we reported a 7 percent per capita reduction in could also impact our business.
2010, achieved through our Go Green program’s focus on
Climate change has provided us an opportunity to reas-
several energy-reduction initiatives. As a member of the
sess our energy dependence and energy productivity. We
former U.S. EPA Climate Leaders program, we set a 25
identified opportunities to conserve energy and improve
percent per capita emissions-reduction target between
the energy efficiency and productivity of our facilities and
2008 and 2013. We have already exceeded that target and
equipment. It is not possible for Cognizant to quantify the
are looking to extend it further. Reflecting our efforts, our
financial impact of the risks or opportunities associated
Cognizant facility in Hyderabad, India won the Tishman
with climate change.
Speyer Waverock award for the Best Green IT Company in
a leased facility. In our quest for energy efficiency, we also We also anticipate opportunities to assist our customers
gave Energy Leadership Awards to vendor partners and in being more energy efficient with adoption of green IT
facility managers at several of our buildings and campuses. by way of server consolidation, virtualization, cloud com-
puting and business process optimization that can result
As for environmental management system (EMS) certifi-
in reduced materials or energy consumption.
cation, we have two large facilities ISO 14001 certified
and intend to certify three more large facilities in the
next year.
Cognizant Technology Solutions 33

36. Cognizant and our associates also have participated in When Cognizant hired its 100,000th employee in December
several energy-conservation initiatives in various Indian 2010, we committed to planting one tree per associate.
communities. Under Project LULU (Light up Life up), Cog- We have partnered with NGOs to complete the tree
nizant’s Green Brigadiers distributed solar lanterns among plantings in early 2011.
100 families in the remote hamlet of Malliamman Durgam,
which is not connected by roads or by an electricity grid. Conserving Water
Associates also planted 2,500 trees in and around Chennai 2010 was the first year we captured and reported water
to make the city greener. And to decrease air pollution, use information at Cognizant. Because we do not use water
associates on December 10, 2010, hung up their car keys in our supply chain and the main use is for drinking and
and walked, rode bicycles or took public transportation to personal hygiene, we do not see significant opportunity
celebrate Car Free Day at Cognizant. for reducing water use, but we will study this data and
look for opportunities to conserve water in 2011. In many
facilities, we have sewage water treatment plants to recy-
cle water for watering landscapes, but do not have flow
monitors in place to measure the volume recycled. However,
after compiling the data and studying this area, we may
identify additional opportunities for water conservation.
Cognizant has measured consumption of water pro-
cured from external sources for the majority of its India
operations. For some facilities, we do not receive water
consumption data, so we extrapolated this information
based on usage at similar facilities. We chiefly use water for:
1. Utility, including air conditioning, personal hygiene,
cleaning, landscaping and domestic purposes
2. Drinking and cafeteria operations
Based on a total consumption of about 787,452 kilo-liters
of utility water, the average associate uses about 1,074 liters
per month at the office. Similarly, based on a total con-
sumption of 22,399 kilo-liters of drinking water, the average
associate drinks 24.48 liters per month at the office.
34 Cognizant Technology Solutions

37. Helping the Blind Envision New Worlds
Mahua Seth, an associate on the Cognizant 2.0 team, learned music from a visually challenged
teacher who also ran a residential school for visually challenged children. From a young age,
Mahua recognized that these children cherished access to the fantasy world of stories through
verbal storytelling. After her classes and during the weekends, Mahua would read to them.
Another Cognizant 2.0 team member, Vishnu Priya, had acted as a scribe for visually challenged
people since her college days and felt a deep connection to wanting to help.
At Cognizant, Mahua and Vishnu realized their shared passion for serving the visually challenged.
Together they founded the Third Eye Charitable Trust, which makes non-curriculum reading
material accessible in Braille for the visually challenged. In India, only an estimated five percent
of printed matter is available in Braille.
On January 4, 2011, in conjunction with World Braille Day, ‘Third Eye’ released its first set of 25
Braille titles for children, spanning the genres of fiction, biography, environmental awareness,
morality and short stories.
Cognizant Technology Solutions 35

38. Energy saved due to conservation and
efficiency improvements – 202,673 MWh
TOTAL DIRECT AND INDIRECT GREENHOUSE GAS EMISSIONS BY WEIGHT (METRIC TONS CO2E)
2010–2009 2009–2008 2010–2008
GHG Emissions 2010 2009 2008 Change Change Change
Scope 1 28,647 21,567 22,981 33% –6% 25%
Scope 2 147,288 129,354 123,593 14% 5% 19%
Scope 3 46,270 27,738 35,964 67% –23% 25%
Total 222,205 178,659 182,538 24% –2% 22%
Scope 1 Intensity 0.28 0.28 0.37 0% –26% –26%
Scope 2 Intensity 1.42 1.66 2.00 –15% –17% –29%
Scope 3 Intensity 0.44 0.36 0.58 25% –39% –24%
GHG Intensity 2.14 2.29 2.96 –7% –23% –28%
CO2E Emissions computed using The Greenhouse Gas Protocol: A Corporate Accounting and Reporting Standard
(Revised Edition) published by the World Resources Institute.
EMISSIONS OF OZONE DEPLETING SUBSTANCES BY WEIGHT (METRIC TONS)
HFC Weight HCFC Weight
134a 1 .6 1 MT R–22 4.54 MT
407C 0.60 MT
125 0.07 MT
IMPACT OF TRANSPORTING MEMBERS OF THE WORKFORCE (METRIC TONS CO2E)
2008 % Reduction
Business Travel Related Emissions 2010 2009 (baseline) from baseline
Scope 3 Intensity MT per associate 0.44 0.36 0.58 24%
ENERGY CONSUMPTION (MWh)
Type of Energy Usage
Direct energy consumption – 100% from use of non–renewable diesel fuel 26,961 MWh
Indirect energy consumption – 100% from purchase of non–renewable electricity 193,161 MWh
36 Cognizant Technology Solutions

39. Cricket for Charity 2010
Anyone for cricket — and charity? Cognizant associates certainly were in the mood for that
combination on a warm Saturday in September 2010. They participated in or watched the second
annual Cricket for Charity 2010 in Hartford, Conn., a fundraiser hosted by Cognizant Senior Vice
President Ben Bengtson, head of the Insurance practice, and by five major insurance companies
in the New England area.
Eight teams competed against each other in a knock–out format to decide the champions, and
the teams included the CognizanTrav Huskies, who won the championship match against a team
from Massachusetts Mutual Life Insurance Company.
More than 500 people attended the event, enjoying many family- and child-based activities.
A disc jockey played live dhol, a traditional Indian percussion instrument, and upbeat music
cheered the teams. Throughout the day, raffles were conducted with generous donations. The
fundraiser collected more than $10,000 for United Way.
Cognizant Technology Solutions 37

40. Responsibility
at Work
38 Cognizant Technology Solutions

41. At Cognizant, our primary asset is human capital; In addition to the formal learning in classrooms, Cognizant
our 100,000-plus associates essentially determine Academy brings learning to our employees’ desktops. We
our economic performance. So we commit much use multi-modal methods, such as content-management
attention to attracting and retaining high-quality systems, blogging, Wikipedia, video-based training and dis-
tance education/higher education, as well as Technology-
associates and nurturing a culture of service, caring,
Based Training. In 2010, over 7.1 million hours of training
and passion.
were provided, with the average employee receiving 84
While our headquarters are in the U.S., the majority of our hours of training. Associate-level employees received an
operations are in India where we enjoy high standing as a average of 103 hours of internal training and Management
“local” player. Most of our senior managers have exten- received an average of 37 hours of internal training. These
sive international business experience and educational numbers do not include hours of training at external
backgrounds. As an example, Francisco, our CEO, was born events such as workshops, conferences and seminars.
in Kenya, educated in Asia and the United States and has
Our primary focus in 2011 includes ensuring a robust
lived throughout the world. As for our global reach, we
learning enablement at crucial career junctures such as
maintain more than 35 regional sales and client-relation-
transitioning from college to corporate, becoming a first-
ship offices in 19 countries and more than 50 development
time lead, changing to a different geography, and working
centers in 24 cities and eleven countries.
directly with the customer for the first time. We also in-
Training and Professional Development tend to identify opportunities with account teams where
We consider our training and development capacities the learning can make a strong impact by penetrating and
best in the IT industry, emphasizing process and method- strengthening many more key accounts in 2011 and 2012.
ology as well as client satisfaction. Our staff turnover has
typically been favorable when compared with the industry.
For 2010 our turnover rate was at 18.3 percent. We con-
sistently receive the highest employee-satisfaction marks
among software companies with operations in India, where
we are among the largest technology employers.
We are committed to continuous learning, giving our asso-
ciates opportunities to stay current with leading-edge
technologies and to develop communication skills so they
can perform their roles effectively and efficiently. Our
learning programs are conducted through Cognizant
Academy, our in-house training center. It offers many
conventional and leading-edge educational programs for
employees at all levels.
Cognizant Technology Solutions 39

42. global reach:
Cognizant Women's
Initiative
COLLEEN DOHERTY
Director, Talent Management
When a company grows rapidly, its infrastructure often is slow to catch up. That’s what happened
at Cognizant, which in 2010 made Fortune’s fastest-growing companies list for the eighth year
in a row. Now its leadership is moving swiftly to mesh its infrastructure with its workforce by
focusing on matters such as engaging female employees.
In November 2010, Colleen Doherty, a recent recruit from Wall Street to Cognizant’s Talent
Management staff, established the company’s global Women’s Initiative to help attract, engage
and retain more female talent. Women comprise about one-third of the company’s employees,
and Colleen is establishing, among other initiatives, an interactive forum for women to connect,
share ideas and best practices. Thanks to the company’s global collaboration platform, dubbed
C2.0, women will be able to blog, tweet and post relevant articles, data and events on the internal
communications site.
She also is partnering with outside organizations to identify successful initiatives and practices
around women in the workplace and overall diversity efforts. “Over the next few years, we expect
this initiative to increase the number of women we have in leadership roles around the globe,”
says Colleen.
A survey of Cognizant women (who average 28 years of age) by the Women’s Initiative found
they want more job flexibility and an improved work-life balance. Colleen, a mother of two
preschoolers herself, is now working to identify specific programs or assistance to help deliver
on those two issues. She is expecting that by 2012, the Women’s Initiative will have gotten well
off the ground and will have begun making a significant positive impact for women at Cognizant.
40 Cognizant Technology Solutions