Systems & Stories
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A talk shared at Delight 2013 in Portland, OR. UX is changing. This talk looks at why and how UX can evolve to do more than design better experiences, it can also help companies become more rational, more trustworthy and more human.
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Systems & Stories
- 1. #DelightFTW @oneill_colin Systems & Stories Delight 2013
- 10. #DelightFTW @oneill_colin We are the heroes of the stories we engage in.
- 11. #DelightFTW @oneill_colin Stories to inspire Systems to enable
- 12. #DelightFTW @oneill_colin Stories to inspire & Systems to enable
- 15. #DelightFTW @oneill_colin Trust is the real digital currency.
- 18. #DelightFTW @oneill_colin You can’t spend your way to trust. You can only earn it.
- 19. #DelightFTW @oneill_colin Old systems tell old stories.
- 20. #DelightFTW @oneill_colin Old systems tell old stories. “Us! Not you.”
- 22. #DelightFTW @oneill_colin Belonging Purpose Possibility Understanding These are the stories that stay with people.
- 23. #DelightFTW @oneill_colin “Us! Not you.” “You! (with us)”
- 24. #DelightFTW @oneill_colin New stories require a new approach.
- 25. #DelightFTW @oneill_colin StoriesSystems User Person culture: person, time, technology Network Context Culture Hope Opportunity Behavior Values
- 34. #DelightFTW @oneill_colin “Invest in building communities where the value is much more than belonging to something— it’s about doing something together that makes belonging matter.” Brian Solis
- 35. #DelightFTW @oneill_colin Design and build systems to help people live a better story.
- 36. #DelightFTW @oneill_colin Stories that we trust can change the systems they exist in.
- 37. #DelightFTW @oneill_colin Inspire stories that inspire change.
- 38. #DelightFTW @oneill_colin Delight: more purposeful, more rational, more human.