1. What are
Workforce Readiness Credentials
and do they really help employers?
Webinar Presentation
for the
North East Regional Employment and Training Association
Presented by:
John Nelson (ACT)
Joe Mizereck, (NWRC)
Dr. Roy Swift (ANSI)

2. John Nelson
State Program Manager
319.321.9705 Cell
John.Nelson@act.org
What if… you could be guaranteed a pipeline
filled with pre-qualified candidates?
Supply Chain Management
Talent

3. • Job Analysis – What is the target?
• Assessments – Who meets that target?
• Training Curriculum – How do we fill the gap?
• Certification – How do we document readiness?
• Research and Analytics – How do we ensure
Validity, Fairness, and Security?
3
Supply Chain Management
Talent

4. Who is Implementing This?
• The Manufacturing Institute
• American Society of Transportation and Logistics
• American Society for Quality
• American Welding Society
• Association for Operations Management
• Center for Energy Workforce Development
• CompTIA
• Fabricators and Manufacturers Association
• International Fluid Power Society
• International Society of Automation
• Manufacturing Skill Standards Council
• National Center for Construction Education and Research
• National Institute of Metalworking Skills
• North American Die Casting Association
4

5. 5

6. The National Career
Readiness Certificate
• Certifies an individual has the foundational
skills essential for career readiness and job
success
• Reports on-the-job reality as identified by
productive workers
• Earned endorsements and funding by
dozens of States, Trade Associations, and
Unions
6

7. What does the NCRC
Measure?
The NCRC measures problem solving and critical
thinking skills in the context of:
• Reading – applying information from workplace
documents to solve problems
• Math – applying reasoning to work-related
problems; setting up and performing calculations
• Locating Information – synthesizing, applying,
comparing from multiple, related graphics
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8. What does the NCRC
Measure?
In addition to the cognitive skills, the NCRC Plus
ranks individuals in four soft skills.
• Work Discipline – productivity, dependability
• Teamwork – tolerance, communication, attitude
• Customer Service Orientation – interpersonal
skills, perseverance
• Managerial Potential – persuasion, enthusiasm,
problem solving
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9. Level %
Platinum 99%
Gold 93%
Silver 67%
Bronze 16%
Pay Ranges
$80,000 - ++
23,000 - 141,000
14,000 - 74,000
14,000 - 37,000
Med Pay
$97,762
62,987
38,022
27,340
The NCRC and Pay
9

10. Low (<AS) 13% 23 48 16 0
Middle (AS<BS) 7 16 51 26 1
High (=>BS) 3 8 45 41 3
Non- Bronze Silver Gold Platinum
Qualifiers
50%
30%
10%
The NCRC and “Grade Level”

11. Sample Scores -- Medical
Occupation
Applied
Math
Locating
Information
Reading
for
Information
Median
Annual
Wage, 2010
Pharmacists 6 5 6 $111,570
Dental Hygienists 3 4 5 $68,250
Registered Nurses 4 4 5 $64,690
Respiratory Therapists 4 5 5 $54,280
Licensed Practical and Licensed
Vocational Nurses 4 4 4 $40,380
Emergency Medical Technicians and
Paramedics 4 4 4 $30,360

12. Sample Scores – Diploma only
Occupation
Applied
Math
Locating
Information
Reading
for
Information
Median
Annual
Wage, 2010
Transportation, Storage, and
Distribution Managers 5 5 5 $80,210
First-Line Supervisors of Police and
Detectives 5 5 5 $78,260
Administrative Services Managers 4 5 5 $77,890
Nuclear Power Reactor Operators 6 5 5 $75,650
Elevator Installers and Repairers 4 4 4 $70,910
Power Distributors and Dispatchers 4 4 4 $68,900
First-Line Supervisors of Non-Retail
Sales Workers 5 4 4 $68,880
Detectives / Criminal Investigators 4 5 5 $68,820

13. Does it work?
Examples from Employers
• Turnover: down 35%, 37%, even 83%
• Training: costs down 96%, time down 50%
• Screening Time: down 75%
• Workers’ compensation expense down:
95% over two years
• Nonconforming product expense down:
80% over two years
• Recommendations: 97% of businesses
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14. John Nelson
State Program Manager
319.321.9705 Cell
John.Nelson@act.org
www.act.org/workforce
Improve your workforce

15. National Workforce Readiness
Credential (NWRC)
Joe Mizereck
Executive Director
Joe@nwrc.org
1-800-761-0907
www.workreadiness.org

16. American National
Standards Institute
Roy A. Swift, Ph.D. COL, Retired
Chief Workforce Development
Officer
rswift@ansi.org
202-331-3617
Roy A. Swift, Ph.D. COL, Retired
Chief Workforce Development Officer
rswift@ansi.org
202-331-3617