Developing the Future-Thinking Utility The Art of Transformation and Innovation We are delighted to be working together with SAP once more to bring you the 2014 SAP Conference for Utilities, taking place in Mannheim, Germany. Innovation and transformation is the new norm for utility companies across the EMEA region. Electricity, water and gas companies are becoming more agile, more inventive, more efficient and more attentive to customer requirements. Responding to myriad industry issues - from climate change, security of energy supply, and an ageing asset base to a more informed and demanding customer base, rising energy costs, and supply chain modernisation - utilities have to become “future-thinking” to survive. The 2014 event will highlight and address the issues facing the industry and how utilities are responding through advances in technology. With high profile industry keynote speakers, in-depth discussions and demonstrations, best-practice customer presentations, “meet the expert” forums, plus a whole host of other informative sessions, this event will provide you with a one-stop platform to meet with, and learn from, the experts. Event Highlights include: Pre-conference workshops where you can get in-depth information on some of the key SAP solutions available, including new innovations and comprehensive information vital to your adoption programmes A focused agenda, including tracks on: Customer experience IT/OT convergence Asset lifecycle management Smart metering and grids Business focussed sessions dedicated to projects, solutions and business Best practices from key customers detailing their approaches to SAP adoption and business transformation programmes Informative keynote presentations from industry voices The latest updates from SAP on the suite of solutions available to utilities A chance to meet your fellow participants in an informal environment at our welcome orientation reception, and/or at the conference evening event A number of interactive Micro Forums and Showcase Centers to get even more information from our experts A number of live demonstrations where you can see solutions up close and personal, and get answers to your questions An opportunity to meet with and network with your peers, the experts, and the entire SAP eco-system dedicated to the utilities industry A mobile app to help you navigate the event and set your schedule http://uk.tacook.com/events/conferences/details/sap-conference-for-utilities.html

1. SAP® Conference
for Utilities
Europe, Middle East & Africa
April 8–10, 2014
Mannheim
Germany
In cooperation with

2. WELCOME
Developing the Future-Thinking Utility: The Art of Transformation and
Innovation
The utilities industry faces a time of change. A convergence of trends and emerging developments are leading to an evolution in
industry business models, changing customer expectations and shifting regulatory frameworks. Innovation and transformation
are thus the new norm for utility companies that want to stay ahead of the curve.
Join us in Mannheim at the SAP® Conference for Utilities 2014 where you will discover how innovative solutions from SAP are allowing organizations to become more agile, more inventive, more efficient, more attentive to a demanding customer base, and
able to adapt quickly to changing market conditions.
We are thrilled to offer an agenda that has been built to reflect the constantly evolving commercial, operational, and regulatory
landscape within which the modern utility company must operate. You will hear high-level customer case studies, strategy and
expert insight from SAP, and thought-provoking keynotes on current industry trends. All will be delivered within an environment
that is built for interaction – with plentiful networking opportunities, meet-the-expert sessions, interactive workshops, demos,
showcase centers, and more.
This is your chance to mingle with experts, have your questions answered, learn from peers, and ensure that your organization
is in the best possible position to respond to current challenges and become a future-thinking utility.
We look forward to welcoming you in Mannheim.
Maher Chebbo
Vice President, Head of EMEA Energy & Natural Resources,
SAP
Henry Bailey
Vice President – Utilities Business Unit,
SAP

3. PRECONFERENCE WORKSHOPS
TUESDAY, APRIL 8, 2014
These preconference workshops will each feature industry experts, presentations, and real-life scenarios covering years of
experience with SAP solutions across several business situations. Each workshop provides you with a unique opportunity to
address challenges, discuss them with your peers, and gain valuable guidance from some of the most knowledgeable experts
on the SAP for Utilities solution portfolio.
Please note that you cannot switch between parallel workshops.
The following workshops will take place between 9:00 and 17:00
Workshop 1: SAP for Utilities Solution Portfolio Overview
Massimo Vegetti, Hamendra Gupta, Walter Kienle, and Jacques Vuillet, SAP
Workshop 2: Driving Sales and Improving Customer Engagement with SAP Customer Relationship Management and Billing
for Utilities
Steen Hansen, Volker Rein, and Michael Ernzerhoff, SAP
Workshop 3: How Utilities Can Benefit from SAP Business Suite powered by SAP HANA®
Axel Memminger, SAP
The following workshops will take place between 9:00 and 13:00
Workshop 4: Predictive Analytics Strategies for Utilities by Leveraging Big Data: Does Size Really Matter?
Shailesh Tekurkar and Helmut Linde, SAP, and Robin Hagemans, Alliander
Workshop 5: SAP AMI Integration for Utilities
Holger Schweinfurth and Miguel Gaspar Silva, SAP
Workshop 6: Managing Water Assets Using SAP Software – Protecting Precious Resources
Rory David Shaffer, SAP
The following workshops will take place between 14:00 and 18:00
Workshop 7: Enterprise Mobility for Utilities in Detail
Robert Straubinger and Rory David Shaffer, SAP
Workshop 8: Solutions for Gas Utilities from SAP
Sebastian Lebek, SAP, Dr. Peter Rügge and Matthias Davidek, CX4U
Workshop 9: The Energy Revolution Management – From Liberalized/Competitive Markets to New Market Models and
Business Opportunities
Friedrich Schwarzlaender and Harald Knust, SAP
For comprehensive details relating to
these workshops, please visit
www.tacook.com/utilitiesworkshops

4. AGENDA
WEDNESDAY, APRIL 9, 2014
08:00
Registration, Visit Exhibition Area, and Time for Networking
09:00
Chairman’s Opening Remarks
James McClelland, SAP
09:10
Boosting the Energy Market Transformation with SAP Breakthrough Innovation
• Leverage proven business processes to address the new energy market transformation
• Understand how cloud computing can create an innovation framework to unlock potential
• Learn how to address the challenges with Big Data to move from reactive to proactive operations
• Hear how SAP is addressing the IT/OT convergence with the SAP Real-Time Data Platform
Maher Chebbo and Henry Bailey, SAP
09:50
IT/OT Integration: Transforming Anglian Water (AW)
• Background to AW: The business challenges and our SAP journey so far
• Why IT/OT is critically important to AW and the transformational opportunities it offers to the company
• Mobile working: How putting IT in the hands of field operations workers helped transform AW
• Telemetry and automation systems: The prize of integration with “the back office” and the approach
adopted by AW
• Reporting and analytics: Joining the circle using business intelligence and analytical tools to mine
information
Chris Boucher and Sarah Loftus, Anglian Water
10:20
Utilities Retail: An End-to-End Customer Journey
• Functional coverage of the solution for utilities retailers from SAP
• Flexibility of the SAP solution to meet customer requirements
• Analyzing the market, executing campaigns, signing up customers, servicing customers, and analyzing
customer details
Hamendra Gupta and Peter Koop, SAP
10:40
Refreshments, Visit Exhibition Area, and Time for Networking
A Customer Experience
B Enterprise Asset
Management
C Smart Grids/Smart
Meters
D Business in Focus
11:20 –
12:00
A1 On Premise and On
Demand: SAP Customer
Relationship
Management and Billing
for Utilities: Overview
and Road Map
Peter Koop, SAP
B1 Next-Generation
Enterprise Asset
Management:
SAP Road Map
Miquel Carbó, SAP
C1 The Intelligent Grid:
Trends, Technologies,
and Adoption
Holger Schweinfurth,
SAP
D1 How IT/OT
Convergence Is
Transforming Cyber
Security and Critical
Infrastructure Protection
for Utilities
Ken McIntyre, Electric
Reliability Council of
Texas (ERCOT)
12:05 –
12:45
A2 Automating Spot
Price Settlement Using
SAP Energy Data
Management and
Real-Time Billing
Toke Severinsen,
SEAS-NVE
Ask Gismondi Fosdal,
Ciber
B2 Workforce
Management Project
at Publiacqua: How to
Achieve Business
Efficiency by Leveraging
SAP Integrated
Solutions and
Technologies
Alberto Irace, Publiaqua
C2 The Cape Town
Story: Value Creation
Through Technology-Led
Business
Transformation
Rudy Abrahams, City of
Cape Town
D2 Switch Processes in
Austria: Implementation
of a Country-Specific
SAP Intercompany Data
Exchange Application
Dr. Pillmayr, Norbert,
KELAG
Sebastian Reim, DSC
12:45
Lunch, Meet the Expert Sessions, Showcase Center, Live Demo Theater and Microforums
(See pages 8 and 9 for further details)

5. AGENDA
WEDNESDAY, APRIL 9, 2014
A Customer Experience
B Enterprise Asset
Management
C Smart Grids/Smart
Meters
E Projects in Focus
14:30 –
15:10
A3 Electric Ireland:
Building a 360-Degree
View of Its Customer to
Improve Customer Value
Management
Geraldine Moloney,
EmPower Project
David Coleman, ESB
B3 Leveraging Analytics
to Improve Visibility of
Transmission and
Distribution Assets
Wayne Logan, Hydro One
Rob Schilling, SpaceTime Insight
C3 Smart Metering
Implementation: Theory
and Practice
Steffen Weber,
Industrielle Werke Basel
(IWB)
Andreas Muster,
ConVista Consulting AG
E1 Active Customer
Demand Control (ACDC)
Konstantin Faller,
Vattenfall Innovation
GmbH
15:15 –
16:00
A4 SAP Customer
Relationship
Management and Billing
for Utilities
Implementation in a
Distribution Service
Provider: Live Example
Presenter to be
confirmed, KVA
Adnan Bashir Khan, Allied
VMS Technologies
B4 AMPing Up Your
Assets
Ian Woodbury, Riva
Modeling Systems
Rory David Shaffer, SAP
C4 Challenges and
Opportunities of
Implementing AMI for
the GB Smart Rollout:
An Energy Retail
Perspective
Neil Pennington,
RWE npower
E2 Implementation of
SAP Energy Data
Management for Energy
Suppliers
Matthias Moser,
Badenova
Matthias Davidek, CX4U
16:00
Refreshments, Visit Exhibition Area, and Time for Networking
16:30
Surviving and Thriving in an Era of Fast Transformation – Alliander’s Vision of the “Connected Utility”
• The energy transition and the challenges this imposes for customers, utilities, regulators, and DSOs
• How information is driving the future – connecting consumers, business, and utilities into one large ecosystem and full-scale IT/OT integration
• Alliander’s vision – connecting customers to their evolving dynamic energy mix via an informationintensive network
• How Alliander is tackling today’s challenges and how innovation is used to facilitate the already ongoing
transformation of the energy market
• The need for a sound digital business strategy to address the vast dependency on large-scale information
processing – and how Alliander is realizing this strategy
• Real-life case studies of the smart energy ecosystem
Jeroen Scheer, Alliander
17:00
Enterprise Mobility Strategy Blueprint at Eskom
• Understanding the need for an enterprise mobility strategy
• Understanding the mobile demand segmentation
• Understanding the strategic drivers for enterprise mobility
• Directing the application/platform strategy
• Directing the device and security strategy
Sean Maritz, Eskom
17:30
Wrap-Up of Day One
18:30
Depart for the Evening Event

6. AGENDA
THURSDAY, APRIL 10, 2014
08:00
Registration, Visit Exhibition Area, and Time for Networking
08:50
Chairman’s Welcome Back
James McClelland, SAP
09:00
EU Energy Policy Framework and Challenges
• Policy context
• Main challenges and objectives
• EU R&D&I policy – the integrated vision
Andreea Strachinescu, European Commission DG Energy
09:30
Technology Trends: What’s Shaping the Utilities Industry in 2014?
• Key drivers of disruption within the industry, and how utilities should respond
• Factors to improve customer relationships, optimize operational efficiency, and enable smart technology
deployments
• How analytics and IT/OT convergence ultimately will contribute to the success of these projects, the barriers that utilities will undoubtedly face when undergoing these projects, and the key decisions and compromises they will have to make along the way
Stuart Ravens, Ovum
10:00
Refreshments, Visit Exhibition Area, and Time for Networking
10:40
Energy Supply Chain Optimization: Building an End-to-End Supply Chain to Improve Visibility and Make
Faster Decisions
Presenter to be confirmed, SAP
11:15
How SAP Solutions Are Allowing Enerjisa to Serve 25 Million Citizens
• Background to the first implementation of SAP for Utilities solutions in Turkey – serving 3.5 million customers and leveraging restructuring at the company
• Successfully going live, alignment with business, and stabilization
• Deployment of the SAP NetWeaver® Business Warehouse application powered by SAP HANA in 2013 – targeting a maximum of 5 seconds for generating any kind of report
• Rollout period kicked off for acquisition of two new DisCos resulting in 9 million customers
• Getting ready for the competitive market coming soon
Gül Erol, Enerjisa
11:45
Lunch, Meet the Expert Sessions, Showcase Center, Live Demo Theater and Microforums
(See pages 8 and 9 for further details)

7. AGENDA
THURSDAY, APRIL 10, 2014
A Customer Experience
B Enterprise Asset
Management
F IT/OT Convergence
G Solutions in Focus
13:00
13:40
A5 Turkey’s Largest
Implementation Project
for SAP for Utilities
Solutions
Murat Günal, Yesilirmak
Electric Distribution
Inc. Co. (YEDAŞ)
Presenter to be
confirmed,
Calik Holding
B5 Resource Planning
and Mobile Workforce
Management for Plant
Maintenance and
Customer Service
Functionality from SAP
at Zurich Municipal
Electric Utility (EWZ)
Jürg Peter, EWZ
F1 PSEG’s Journey to
Integrated IT/OT
Solutions
Joseph Santamaria,
PSEG
G1 From Quotation
Management to Energy
Procurement
Sebastian Lebek, SAP
13:45
14:30
A6 Portal Strategy at
EnBW for Customer
Interaction
Andreas Flik, EnBW
B6 Process Performance
Improvement with SAP
NetWeaver Business
Process Management
Peter de Bruin, Stedin
F2 IT/OT Convergence
at Alliander Through
Improved Data
Transparency, Quality,
and Monitoring
Rob Jansen, Alliander
Philipp Knüsel, SAP
G2 Procurement
Solutions for Utilities
from Ariba (an SAP
Company)
Presenter to be confirmed
14:30
Refreshments, Visit Exhibition Area, and Time for Networking
15:00
Yingli Group’s Green Energy Transformation
• Introduction to the Yingli Group
• How we see new energy sources developing in the future
• How Yingli is using SAP solutions to realize our global strategy
• Conclusions and future plans
Wang Yiyu, Yingli Group, China
15:30
SAP ERP Implementation at Elektroprivreda: Challenges Overcome and Lessons Learned
• Our SAP software landscape and operating environment
• Integrating a brand new ERP system with applications developed in-house
• The importance of the project team – who the process owners and key users are
• Ensuring high-level buy-in and prioritization across the enterprise
• Creating interfaces – a project by itself
• Minimizing project risks
• Understanding “where we are now” and “where we want to be” prior to rollout
Elvedin Grabovica, JP Elektroprivreda B&H
16:00
End of the Conference
For comprehensive details relating to the
track presentations, please visit
www.tacook.com/utilities

8. MICROFORUM AGENDA
APRIL 9–10, 2014
Microforums (30-minute sessions, April 9, 13:00 – 14:30)
13:00
Fraud/Theft Detection Using SAP HANA
Nontechnical losses as well as nonpayment are key issues for shareholders, society, and the environment for
most utilities around the globe. This session will present the award-winning Latin American revenue assurance solution and result-proven software platform, called Revenue Intelligence, that reduces nontechnical
losses and enhances collection, using state-of-the-art artificial intelligence algorithms that increased earnings before interest, taxes, depreciation, and amortization (EBITDA) by US$40 million per year for one of our
customers. The session will discuss the benefits of Revenue Intelligence running on SAP HANA platform and
how this platform produces results with real-time analytics on Big Data.
Denis Maia, Choice Technologies
13:30
Using the New Dimensions of SAP HANA for Better Utility Analytics
SAP HANA is much more than just a (fast) database – it drives valuable utility analytics for customer management and grid management. This microforum will address how to keep SAP HANA in sync with your SAP
for Utilities solutions, EAM, CRM, and other important data sources, how to tie in third-party information to
gain more insight, and how to leverage geographic data for spatial intelligence and better illustration. In addition, we’ll discuss how to monitor critical key performance indicators in real time and how you can boost
your business intelligence tools and reports with location intelligence.
Andreas Höfler, Fichtner IT Consulting AG
14:00
Moving Beyond Meter-to-Cash
Most successful utilities have evolved to face challenges, maximize energy efficiency, and reduce costs by
employing smart grid platforms. The EnergyIP Platform is a fully supported and proven solution that streamlines integration with SAP for Utilities solutions. As a member of the SAP Innovation Council, eMeter, A Siemens Business, has extensive experience developing unique solutions with SAP for customers globally. Join
Kathy Shaffer, director of expert services, to hear best practices and innovative solutions on how your business can move beyond meter-to-cash and into the realm of IT/OT convergence, predictive analytics, and
more.
Kathy Shaffer, Siemens
Microforums (30-minute sessions, April 10, 12:00 – 13:00)
12:00
Bringing Location Analytics to SAP
This session will discuss the use of location analytics (LA) concepts, tools, and techniques to bring added
value to the planning, analysis, and decision-making processes of utilities. We’ll discuss and demonstrate the
use of LA in SAP mobile solutions, SAP BusinessObjects™ business intelligence solutions, SAP Lumira™
software, and SAP HANA, as well as new integration opportunities for SAP for Utilities solutions including
the SAP Linear Asset Management application tied to GIS for mapping and analysis. Finally, we’ll show how
the power of Web apps enhances data sharing and provides a common and intuitive context for bringing diverse data, people, and viewpoints together to effect better understanding and decision making.
Steve Benner, Esri
12:30
Spatially Enable SAP Software
If your organization has linear assets, you know that it is much easier to use a map to manage work and view
asset conditions and concentration of work. With enhancement package 5 of SAP Linear Asset Management
and the geographical enablement (GEO.e) solution, you can have the tools to help manage linear assets in
SAP software and make the interface to GIS systems much easier. This presentation will have a demonstration of the GEO.e solution from SAP with Esri GIS.
Len Harms, Vesta Partners

9. SHOWCASE CENTER AND LIVE DEMO THEATER
APRIL 9–10, 2014
During the two-day conference, visit the interactive Showcase Center and Live Demo Theater to hear and ask questions about
the latest innovations from SAP.
All of the following sessions and demos will be delivered by the experts from SAP.
Showcase Center Sessions (30-minute sessions, April 9, 13:00 – 14:30)
13:00
Multichannel Customer Engagement
13:30
Enterprise Mobility for Utilities
14:00
Real-Time Energy Data Platform
Live Demo Theater (15-minute sessions, April 9, 13:00 – 14:30)
13:00
Social Engagement
13:15
SAP Fiori™ Apps
13:30
Predictive Analytics
13:45
Energy Portfolio Management – Price and Cost for Utilities
14:00
SAP Business Suite powered by SAP HANA
14:15
Mobile Workforce Scheduling
Showcase Center Sessions (30-minute sessions, April 10, 12:00 – 13:00)
12:00
IT/OT Convergence
12:30
Cloud Solutions for Utilities
Live Demo Theater (15-minute sessions, April 10, 12:00 – 13:00)
12:00
SAP Personas
12:15
SAP Manufacturing Integration and Intelligence for Condition-Based Maintenance
12:30
Developing New Mobile Apps with SAP Mobile Platform
12:45
Ariba for Utilities
For comprehensive details relating to the
interactive sessions, please visit
www.tacook.com/utilities

10. Premium Sponsors
AlertEnterprise
AlertEnterprise eliminates silos and uncovers blended threats across cybersecurity, physical
access controls, and SCADA systems. AlertEnterprise provides continuous incident management,
monitoring, and response for substations and control rooms, featuring behavior analytics for
actionable intelligence. AlertEnterprise manages onboarding/offboarding of contractors and
employees while automating the NERC operational compliance process.
For more information, please visit: www.alertenterprise.com
Allied VMS Technologies
Allied VMS Technologies is a specialist utilities consulting organization with rich ERP implementation
experience. Allied VMS Technologies delivers solutions for enterprise asset management (EAM)
systems, RCM/predictive/condition-based maintenance, and core billing and customer information
systems to power and water utilities around the world, directly or through its affiliates. We have
registered offices in Lebanon and Pakistan, a liaison office in Egypt, and an associated firm in the
United States (specializing in EAM-centric solutions) with regional presence in the Middle East/
North Africa (MENA) region. We are an SAP partner (in both MENA and Southeast Asia) and deliver
high-quality implementation services based on SAP’s world-leading software solutions. Allied VMS
maintains a highly qualified resource pool of SAP-certified consultants with engineering and utility
industry backgrounds with strong academic credentials. Our team has combined experience of
more than 100 years in providing technical, functional, process improvement, and transformation
projects to the power utilities industry. From power generation to transmission/distribution to
consumption, we specialize in EAM, project engineering, finance, utilities billing, customer
relationship management (CRM), inventory management/supply chain, human resources, and
mobile solutions, delivered as a single integrated solution.
For more information, please visit: www.alliedvms.com
Choice
Choice was established in 1993. Our mission is to provide groundbreaking analytics for theft
detection and collection. Choice’s offices are based in Luxembourg for the EMEA region and in Rio
de Janeiro, Brazil, for Latin America.
Choice offers a winning combination of cutting-edge software technology, called Revenue
Intelligence, and business expertise. One of our clients, Light (a utility with 4 million consumers in
Rio de Janeiro using SAP for Utilities solutions), together with Choice won Metering International’s
Latin American Excellence Awards for 2010 – Revenue Protection category. The Revenue
Intelligence solution has helped Light to improve revenue, with reported benefits above US$40
million per year.
Revenue Intelligence was certified as powered by the SAP HANA platform at the beginning of 2013,
exploring the high-speed in-memory database technology to maximize the benefits of our artificial
intelligence algorithms. Through our solution on the cloud, Choice can provide fast deploys and
quick results.
For more information, please visit: www.choice.com.br

11. Premium Sponsors
Ciber
Ciber is a global IT consulting company with 6,700 consultants in North America, Europe, and
Asia/Pacific, and approximately $1 billion in annual revenue. Client focused and results driven,
Ciber partners with organizations to develop technology strategies, and solutions that deliver
tangible business value. Founded in 1974, Ciber is a company with nearly 40 years of proven IT
experience, world-class credentials, and a wide range of technology expertise. The company trades
on the New York Stock Exchange (NYSE: CBR).
Ciber has over 20 years’ experience in energy and utilities with more than 100 clients worldwide
benefiting from its solutions and services. Ciber combines a deep understanding and proven track
record with SAP for Utilities solutions with its expertise in business process integration, supplier
relationship management (SRM), mobile, cloud, business intelligence, and managed services to
deliver complete solutions for its energy and utilities clients.At the SAP Conference for Utilities in
Mannheim, Ciber will be focusing on its solutions for:
• Enterprise asset management
• Smart meter and smart grid data management
• Wholesale and retail service platforms
For more information, please visit: www.ciber.com
ConVista Consulting
ConVista Consulting is a leading independent consulting company in IT-enabled business
processes. As a long-standing partner of SAP, ConVista consults with market leaders worldwide in
the energy and insurance sectors as well as other industries. The holistic partnership with SAP
emphasizes our dedication to SAP technology. ConVista has been awarded with the special
expertise certification in 2012 for the ninth time since 2003.ConVista offers services along several
particular branch processes and issues such as smart metering, billing, customer service, and
energy data and portfolio management, supplemented by a variety of cross-industry solutions like
management of financials, incentives/commissions, and treasury.
The basis of ConVista’s service offerings is the combination of technical consulting with deep
domain know-how and sustainable and innovative project methods. ConVista’s employees have
many years of experience in the technical mapping of business processes and the implementation
of complex projects.
ConVista is now represented by over 500 employees in 13 countries on four continents. Our
worldwide accessibility ensures customers proximity and rapid response possibilities on-site.
For more information, please visit: www.convista.com/#/en/Utilities
CX4U
As an SAP partner specializing in software development for gas utilities, CX4U is positioned with its
coregas components based on SAP for Utilities solutions and energy data management for market
participants that are transmission system operators (TSOs), distribution system operators (DSOs),
and suppliers. More than 50 customers rely on the functionality of our solution to cover regulated
and technical processes. With over 10 years of experience in international gas markets, CX4U also
offers related consulting services.
With its new product, the “SmartGateway,” CX4U is also positioned in the AMI and smart metering
markets. In this area CX4U has two development cooperation agreements, one with OSIsoft and
the other with SAP.
For more information, please visit: www.cx4u.com

12. Premium Sponsors
DSC
Being a long-term SAP partner with validated expertise in SAP for Utilities solutions and the SAP
Customer Relationship Management (SAP CRM) application with almost 20 years of experience,
DSC ranks among the top consulting companies in the utilities sector and successfully realized
numerous implementation and optimization projects for customers in Germany and abroad. A
comprehensive services portfolio enables DSC to optimally meet the special requirements of utility
companies and includes coaching projects, acting as general contractor, ensuring a smooth golive, and taking over responsibility for application support. Additionally, more than 100 software
solutions are available in order to optimize SAP standard software systems.
For more information, please visit: www.dsc-gmbh.com
Esri
Add the power of location to your data. Utilities worldwide rely on the Esri ArcGIS platform to
transform the way business data is shared and analyzed. Operators and managers access ArcGIS
for improved situational awareness and decision making. Field and office staff use ArcGIS to
manage, update, and analyze information about customers, network assets, and work orders.
Utility professionals uncover new patterns in business data using Esri Location Analytics. Visit Esri
to learn how you can use Esri maps and analytics to improve safety, customer service, the bottom
line, and more.
For more information, please visit: www.esri.com/electric
Fichtner IT Consulting
Since the founding of the group of companies in 1922 by Martin Fichtner, we have been united in
our striving for growth, innovation, and internationalization. What was originally a small firm
offering engineering services has developed into an international group of companies in which
Fichtner IT Consulting AG is the competence center for consulting and IT solutions. With over 80
employees, we carry out projects at a national and international level. Our experts in energy, water,
transport and infrastructure, and public administration support you with management consulting,
technical and economic advice, and the development and implementation of information systems.
An integrated view of user requirements, efficiency, and sustainable architectures are natural parts
of our activities. Our goal is to actively shape business processes and to seek and implement paths
to successful solutions. Through our highly effective combination of technical and economic knowhow, we are your partner when it comes to finding simple and efficient solutions to complex
problems. We rely on high-performance technologies to manage, process, and analyze rapidly
increasing information volumes. Combined with geographic analyses and supplementary market
information, we deliver solutions providing grid insight and customer insight for the sustainable
support of your business processes.
For more information, please visit: www.fit.fichtner.de
Movilitas
Movilitas was founded in January 2006 by three former SAP consultants. One year later the young
company was given the startup of the year award for the city of Mannheim. Thanks to a clear
strategy and a specific focus on only a few topics, Movilitas quickly inspired trust of world-leading
industrial companies as well as midsized companies.
Today, Movilitas branches in Europe, North America, and Asia support customers around the globe.
For more information, please visit: www.movilitas.com

13. Premium Sponsors
Riva Modeling Systems Inc.
Riva Modeling Systems Inc., founded in 2002, is a leading supplier of software solutions for
advanced asset management, including asset investment planning, asset capital planning, decision
support, asset optimization, asset valuation, and asset settlement. We help our clients create
sustainable, defensible plans based on their asset inventory and their management practices. With
integration to GIS, ERP and most major maintenance management applications, Riva leverages
information our clients already have to build a complete forecast of their assets, including condition,
costs, and risks for the next 1 to 100 years.
For more information, please visit: www.rivamodeling.com
Siemens
The Siemens Infrastructure & Cities Sector focuses on sustainable technologies for metropolitan
areas and their infrastructures.
Its offering includes products, systems, and solutions for intelligent traffic management, railbound transportation, smart grids, energy-efficient buildings, and safety and security. The Sector
comprises the divisions Building Technologies, Low and Medium Voltage, Mobility and Logistics,
Rail Systems, and Smart Grid. For more information, visit www.siemens.com/
infrastructure-cities.
The Siemens Smart Grid Division offers power providers, network operators, industrial enterprises,
and cities an end-to-end portfolio with products and solutions to develop intelligent energy
networks. Smart grids enable a bidirectional flow of energy and information. They are required for
the integration of more renewable energy sources in the network. In addition, power providers can
run their plants more efficiently with data gained from smart grids. Software solutions that analyze
data from smart grids will continuously gain importance. Therefore, the division uses in-house
developments in addition to systems from software partners.
For more information, please visit: www.siemens.com/smartgrid or www.siemens.com/emeter
Space-Time Insight
Space-Time Insight transforms vast quantities of disparate information into intuitive visual displays
that businesses can use to make informed real-time decisions. From traditional transmission,
communications, and transportation networks to smart grids and cities, our next-generation
situational intelligence solution is making critical infrastructure smarter, safer, and more reliable.
With Space-Time Insight, enterprises can visualize and analyze their resources across location and
time, rapidly respond to disruptions in service, and lower risk while increasing customer satisfaction
and profitability. Major organizations around the world rely on our high-performance software to
gain actionable insights into their businesses and make real-time operational decisions.
Space-Time Insight focuses on sectors with critical infrastructure management, such as utilities,
energy, telecommunications, oil and gas, and transportation, or any area where massive quantities
of data must be clearly presented and analyzed. Our partners include Accenture, EMC, ESRI,
Google, IBM, Microsoft, Oracle, OSIsoft, and SAP.
For more information, please visit: www.spacetimeinsight.com

14. Premium Sponsors
SPE
SPE has run projects exclusively in consulting for the utility industry for over 21 years. Discover the
latest solutions for the utility industry. SPE is an SAP partner with validated expertise for utilities.
For more information, please visit: www.spe-gmbh.com
Vesta Partners
Vesta Partners delivers professional services for SAP software with deep domain expertise in work/
asset management and reliability. We provide our customers with industry best practices in
business process, brought to life through proven enterprise asset management (EAM) technology
from SAP, which includes but is not limited to plant maintenance, materials management, quality
management, and project systems. In addition to the SAP EAM solution, Vesta supports third-party
applications within the SAP EAM user ecosystem to provide customers with solutions specific to
their unique business environment.
Vesta’s mission is to deliver the highest quality, most efficient maintenance process and technology
consulting solutions to our clients. Our real-world experiences and practical solutions deliver
results that directly translate into efficiency improvements and real cost savings.
For more information, please visit: www.vestapartners.com
Standard Sponsors
Basis Technologies
Basis Technologies is a specialist in achieving high performance for SAP customers. Through its
innovative add-on software solutions, Basis Technologies is changing the way its customers run
SAP software. Some of the world’s largest utility companies depend on Basis Technologies products
such as Business Data Exceptions (BDEx) and Mass Data Runtime (MDR) to underpin business
performance.
For more information, please visit: www.basistechnologies.com
BearingPoint
BearingPoint consultants understand that the world of business changes constantly and that the
resulting complexities demand intelligent and adaptive solutions. We combine industry, operational,
and technology skills with relevant proprietary and other assets in order to tailor solutions for each
client’s individual challenges. This adaptive approach is at the heart of our culture and has led to
long-standing relationships with many of the world’s leading companies and organizations. Our
3,350 people, together with our global consulting network, serve clients in more than 70 countries
and engage with them for measurable results and long-lasting success.
For more information, please visit: www.bearingpoint.com

15. Standard Sponsors
Energie Service Deutschland
Energie Service Deutschland is a brand of EnBW Operations GmbH, a key player in meter-to-cash
services in the power economy. Combining many years of experience and active involvement in the
energy industry, we have become a quality leader and first mover in utilities and IT. Our solutions
along the complete meter-to-cash value chain include five business segments: sales services;
metering and billing; utilities processing and billing; claims management; and customer services
and cloud services like SAP for Utilities solutions and SAP CRM running as software as a service
(SaaS). The modular range of services is available for all market roles and sectors.
For more information, please visit: www.utilityinthebox.com
OpenText
OpenText and SAP have a highly successful partnership dating back more than 20 years, with more
than 4,000 customers. OpenText Solutions for SAP, along with services and ecosystem partners,
help you execute strategy to achieve long-term viability. By tying your content to an SAP-supported
business process context, you gain control and stop the uncontrolled growth of content – giving
you the ability to preserve what is required and to eliminate what is not. The OpenText ECM Suite
for SAP Solutions is a complementary portfolio that extends the value of SAP Business Suite
software from an end-to-end solution standpoint, addressing strategy to execution and enabling
business transformation. A holistic, value-based, and integrated approach to managing enterprise
content, in the context of business processes, directly yields benefits by means of reducing risk
and managing governance and compliance. SAP resells OpenText ECM software as solution
extensions that integrate smoothly with SAP software.
For more information, please visit: www.opentext.com
Peach Group
Founded in 2005, Peach Group has grown to become one of the premium players in the utilities
market, delivering services and solutions for SAP software, enterprise mobility, and the utilities
industry. Geographically we have a strong focus on Europe. With a proven track record, we are a
senior partner for our customers in the utilities industry and have executed various projects
including billing, smart metering, and enterprise mobility projects. Our consultants all have a
strong business background to improve effectiveness by integrating business processes and
information and communication technology (ICT) solutions.
For more information, please visit: www.peachgroup.nl/en/index.html
phi-Consulting GmbH
phi-Consulting GmbH optimizes system and business processes in the SAP software environment
for customers in utilities. Core competencies lie in the realization, automation, and improvement of
business processes in utilities-based SAP solutions, such as “classical” consumption billing and
invoicing, energy data management, or the implementation of processes of the deregulated energy
market including the needs of a demand-oriented customer relationship management. A special
focus is increasing the efficiency of operational sequences by using workflows and individual
development. Assistance with current requirements such as smart meters, AMI, IDEX Common
Layer, and SEPA rounds off the portfolio.
For more information, please visit: www.phi-consulting.de

16. Media Partners
www.metering.com
www.metering.com
www.navigantresearch.com
www.nrgexpert.com
watertechnology.net
www.water-technology.net
The website for the water industry
www.power-technology.com
Middle East
www.utilities-me.com

17. HOW TO REGISTER
To register online
for this event, please visit
www.tacook.com/utilities
The registration fee includes participation in the
conference and/or workshop, lunch on all days,
refreshments, and evening event for conference
attendees, and documentation material for download. Please note that accommodation and travel
are not included in the registration fee.
Contact for Inquiries
Alice Kenning
T: +44 (0) 121 200 3810
F: +44 (0) 121 212 1623
E: a.kenning@tacook.com
Event Venue
Rosengarten Congress Centre
Rosengartenplatz 2
D-68161 Mannheim
Germany
Phone:+49 (0)621 4106-123/-125
www.rosengarten-mannheim.de

18. REGISTRATION FORM
SAP CONFERENCE FOR UTILITIES
APRIL 8–10, 2014
MANNHEIM, GERMANY
Copy and Fax to
+44 (0) 121 212 1623
Register Online at
www.tacook.com/utilities
You can register for the SAP Conference for
Utilities online at
www.tacook.com/utilities or by faxing this form
to the number below.
I would like to register for the SAP Conference for Utilities
April 8–10, 2014
Mannheim, Germany
(Please complete clearly in block capitals)
Last Name
First Name
Company
Job Title
Industry Sector
Street
City, State
Please copy the form, complete it, and send
it to the following address (one form for each
participant):
Registration and Contact Office
T.A. Cook Conferences.
4th Floor, Mclaren Building
46 The Priory Queensway
Birmingham, B4 7LR, UK
T: +44 (0) 121 200 3810
F: +44 (0) 121 212 1623
E: info@tacook.com
Zip Code, Postal Code
Registered in England and Wales
Company Registration Number: 4263656
Event Fees
Type
Country
€ 990*
€ 1190*
Full-Day
Workshop
€ 600*
€ 690*
Half-Day
Workshop
E-mail
Date
Standard Fee
Conference
Phone
Fax
Early Bird
Fee**
€ 350*
€ 390*
* plus 19% German VAT
** Early bird deadline is February 14, 2014
Signature
Early bird discounts will only apply if payment is received by
February, 14, 2014.
I wish to attend the following:
Terms and Conditions of Registration
Cancellations must be made in writing at least two weeks before
Conference (April 9)
Evening Event (April 9)
(open to conference registrants only)
Workshop(s) (April 8) Please select:
the beginning of the event. In this case we will charge a processing fee of € 200. Cancellations received less than two weeks before the event will be liable for the full registration fee. This also
applies to registrants who do not attend the event. If a participant cannot attend for whatever reason, it is of course possible
All Day
W1
W2
Morning
W4
W5
W6
Afternoon
W7
W8
to nominate a substitution. Substitutions must be received in
W3
W9
writing, must be addressed to the registration office, and must
include the names of both the original and the substitute registrants. Participation in an event is only possible if payment has
already been received, or if it is submitted at the event in cash or
with a collection-only check. Please note that non-attendance
for any reason is subject to the cancellation terms laid out in
point above.
Payment Method
Organizer’s Changes
Credit Card
Invoice
We reserve the right to cancel your registration or refuse access
to the event. We reserve the right to make changes to the event
program. In the unfortunate event that an event is cancelled, we
Further Information
are not liable for any costs incurred by delegates in connection
1. Would you like to receive further information from SAP including special offers, reports,
event news, and more along with information resulting from this inquiry?
with their attendance.
Video and Photography
We plan to take photographs and video material at the event and
Yes, by e-mail
Yes, by telephone
No
reproduce them in educational, news, or promotional material,
whether in print, electronic, or other media, including event Web
2. Would you like to receive further information from SAP partners or other affiliated
companies and business partners of SAP including special offers, reports, and more along
with information resulting from this inquiry?
Yes, by e-mail
Yes, by telephone
No
3. In addition to information about this event, would you like to receive news from T.A. Cook
Conferences?
sites. By participating in this event, you grant us the right to use
the photographs and video footage for such purposes. All photos and videos become the property of T.A. Cook. These may be
displayed, distributed, or used by T.A. Cook for any purpose.
Should you wish to opt out of this, please contact us at
info@tacook.com.
I agree to the above terms and conditions (this must be
ticked in order for the registration to be processed).
Yes, by e-mail
Yes, by telephone
No
VAT. No. DE 271468369

19. www.sap.com/contactsap
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