2. Introduction
• Salesperson: Hi my name is _______. How
may I help you?
• Customer: I am interested in replacing my
pool liner.
• Salesperson: Great, all of our pool liners are
on sale today. In addition to receiving a very
low price on the liner, you can also qualify for
your choice of 4 installation bonuses and
discounts on select pool products.
3. Qualification- Part 1
All questions below must be asked by the salesperson to give the customer
accurate information and so you will know how to proceed.
Q-Do you have an A/G or I/G pool?
A- If the customer responds with A/G you can proceed to the next question.
If they respond I/G your store manager has a form to fill out for a free in
home measurement.
Q- What size pool do you have?
A- The customer should know the dimensions of their pool. If they do not
know the dimensions we may have them on file provided they purchased a
pool or liner from us.
4. Qualification- Part 2
Semi-Inground vs. Above Ground, Rolled Wall vs. Slot Wall
Q-Is your pool completely A/G or is it Semi-Inground.
A-Depending how the customer answers the customer may have additional
installation charges. If the customer has a rolled wall Semi-Inground pool, the pool
will need to be excavated prior to installation. If they have a slot-wall Semi-Inground
we will install their liner. Slot wall pools consist of rigid interlocking panels. A rolled
wall pool is a one piece corrugated wall. Once emptied and the liner is removed a
rolled wall pool could potentially collapse. Slot wall pools are made by Aquasport or
Atlas.
A Free Site Survey is included with every liner purchase to ensure we can install the
liner
Slot Wall Pool or Extruded Aluminum Rolled Wall Above-Ground Pool
5. Qualification-Part 3
DECKS AND FENCES
Q- Do you have any decking or fencing around your pool?
A- If the customer has a deck or fence around the pool it makes the
installation of the liner more difficult. Because of this, the customer is
responsible of paying a surcharge to the installer depending upon how
difficult it is.
The fee could range from a few dollars for a small deck to $140 for a pool
with a complete aluminum deck and fence. If the customer removes the
deck or gives the installer at least 6” between the pool wall and the decking
they will not be responsible for a fee.
If the customer has a full wood walkaround deck they must remove the
planks. The installer will not install the liner even with the customer paying
the fee.
6. Qualification- Part 4
BEADED OR OVERLAP
Q- Does your pool liner overlap your pool wall or snap into a track system?
A- There are two different types of liners, Beaded or Overlap. The main
difference is whether or not the liner overlaps the pool wall. If the customer has
a beaded liner with a deck, they are not responsible to pay the deck fee
previously discussed. There are either standard beaded liners or Johny
Weismuller beaded liners.
BEADED LINER OVERLAP LINER
7. FREE SITE SURVEY
• No matter how a customer qualifies, we WILL install their liner.
• Each Liner purchase with installation on the order will qualify for a FREE site survey
to ensure the following:
• Pool Size
• Bead Type
• Coping Type
• Skimmer Size
• Depth
• Deck Fees
• Semi In-ground Fees
• Rusted Hardware
• If any additional Fees will apply to the installation, the customer will know this
upfront and can opt to due some of the work themselves to save $$$
8. INSTALLATION PROMOTIONS
• Your first choice is 10%
off of your liner
installation with the
purchase of any solid
blue liner TODAY.
9. INSTALLATION PROMOTIONS
SUNLITE ALL SWIRL
• Your second
choice is 10% off
your liner
installation with
the purchase of
any Standard Print
liner TODAY.
10. INSTALLATION PROMOTIONS
WATERFALL BOULDER SWIRL
• Your third
choice is 50%
off your liner
installation
with the
purchase of
any Premium
Print liner
TODAY.
THERE ARE A TOTAL OF 8 PATTERNS
TO CHOOSE FROM-
11. INSTALLATION PROMOTIONS
INTEGRA Venetian
• Your last choice
is FREE
installation with
the venetian
and a life time
warranty or the
Integra with a
DOUBLE
lifetime
warranty
12. INSTALLATION SAVINGS
• INSTALLATION OF SIZE PRICE SIZE PRICE
YOUR SIZE POOL 12’ $160 12’X18’ $305
WOULD
NORMALLY COST 15’ $185 12’X20’ $315
$___. BY 18’ $215 12’X24’ $325
PURCHASING YOUR
21’ $245 15’X24’ $360
POOL LINER YOU
CAN QUALIFY FOR 24’ $275 15’X30’ $445
FREE
27’ $305 16’X32’ $480
INSTALLATION
SAVING YOU 30’ $329 18’X33’ $520
$____.
13. WALL FOAM
• Every replacement liner should be sold in conjunction with wall foam.
Over time when metal oxidizes the surface becomes rough. This will
ultimately shorten the life of your pool liner. Wall foam is the only
preventative to this.
FEATURES
•Provides a smooth wall backing.
•Helps prevent rust, corrosion, and other wall
degradation.
•Helps prevent punctures.
•Helps insulate your pool and cut heat loss.
FREE INSTALLATION
WITH ANY LINER PURCHASE
14. FIRST PASS-INTEGRA
• THICKEST LINERS AVAILABLE
• MADE OUT OF INGROUND VINYL
• MANUFACTURED USING STATE OF THE ART SEEMING
PROCESS TO GIVE YOU AN ABSOLUTELY FLAWLESS LINER.
• COMES WITH A DOUBLE LIFETIME WARRANY. BOTH LINER
AND INSTALLATION ARE COVERED.
• ALL OTHER LINERS SPECIFICALLY EXCLUDE INSTALLATION
• ALL THAT PLUS YOU QUALIFY FOR FREE INSTALLATION.
• PRINT UP PRICE QUOTE
• IF THEY OBJECT TO THE PRICE DROP TO Venetian PRINT
15. SECOND PASS – VENETIAN LINER
• THICKER Than any Premium Print
• MADE OUT OF INGROUND VINYL
• MANUFACTURED USING STATE OF THE ART SEEMING
PROCESS TO GIVE YOU AN ABSOLUTELY FLAWLESS
LINER.
• COMES WITH A LIFETIME WARRANY ON THE LINER
• Comes with a 3 year Labor Warranty
• ALL THAT PLUS YOU QUALIFY FOR FREE INSTALLATION.
• PRINT UP PRICE QUOTE
• IF THEY OBJECT TO THE PRICE DROP TO PREMIUM
PRINT
16. THIRD PASS-PREMIUM PRINT
• YOU CAN SAVE MONEY WITHOUT COMPRIMISING
QUALITY BY CHOOSING A PREMIUM PRINT LINER.
• MADE OUT OF DURABLE INGROUND WHITE VINYL
• HAVE HIGH QUALITY LAP SEAMS
• OFFER A PROTECTIVE LAMICLEAR FINISH
• QUALIFY FOR 50% OFF INSTALLATION.
• PRINT PRICE QUOTE
• IF THEY OBJECT TO PRICE DROP TO STANDARD PRINTS
17. THIRD PASS-STANDARD PRINT
• YOU CAN SAVE MONEY WITHOUT
COMPRIMISING QUALITY BY CHOOSING A
STANDARD PRINT LINER. THEY ARE THE SAME
QUALITY AS THE PREMIUM PRINT BUT ARE
LIMITED IN SIZES AVAILABLE.
• THEY ARE STILL MADE OUT OF DURABLE
INGROUND WHITE VINYL
• THEY STILL HAVE HIGH QUALITY LAP SEAMS
• THEY STILL OFFER A PROTECTIVE LAMICLEAR
FINISH
• QUALIFY FOR 10% OFF INSTALLATION.
• PRINT PRICE QUOTE
• IF THEY OBJECT TO PRICE DROP TO SOLID BLUE.
18. LAST PASS- SOLID BLUE
• ORIGINAL CHOICE OF POOL LINERS.
• HIGH QUALITY LAP SEAMS
• IF STILL TOO HIGH CUSTOMER CAN CHOOSE TO SELF
INSTALL
• LINERS ARE DESIGNED TO BE CONSUMER INSTALLED
• COME WITH EASY INSTRUCTIONS
• SINCE THE POOL IS ALREADY CONSTRUCTED THE LINER
INSTALLATION IS SIMPLE.
• IF THIS DOES NOT CLOSE THE SALE BRING ALL PRICE
QUOTES TO THE MANAGER TO OFFER AN ALTERNATIVE
TO THE SALE PRICING.